When is FIOS internet coming to Illinois?

I have been waiting for a couple years now, and have still not hears anything about FIOS internet coming to Illinois or even a rough estimate, the only internet we can get here right now is very slow and unreliable and I'm eagerly awaiting when it will be available in Illinois, and doesn anyone have any idea on when it will?

As Anti-Phish stated, Illinois is now Frontier's service area. Frontier won't be running FiOS out your way any time soon, unfortunately. Frontier's main goal right now is to try and get people who are without DSL and without clear telephone service up and running the way they should be. Since their core business (Telephone Service) is on a demise and considering they have taken on a new, huge service area, they have a lot of things on their plate and I also imagine money has been stretched. From what I know Frontier is still building out FiOS in existing service areas, but away from that and newer neighborhoods, the most you can hope for right now is a Cable company to show up or for Frontier to bring DSL out to you if they haven't already.
If you have DSL with Frontier, you could visit DSLReports and post up in their Frontier Communications forum. I am a DSLReports member and am also a Frontier customer besides a Verizon customer, so if you do this, the next time I stop by the Frontier forum I'll take a look at what is going on with your connection.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Similar Messages

When is FIOS TV coming to Charlotte County, FL....we have been waiting for 2 years!!!!!

All the wiring was laid in our neighborhood a few years ago. We are told we can get FIOS internet and phone but do not want to switch from cable until we can get FIOS TV as well... What is the issue here - our county supervisors say their is nothing holding Verizon back from the county's perspective and even the county government can't get Verizon to answer letters inquiring as to when we will get FIOS TV. This is rediculous!!! Does anybody have an answer????

Hello FlCO,
Please check out our useful link that can provide some assistance to your questions of availability.
http://forums.verizon.com/t5/Share-Your-Ideas-with-Verizon/idb-p/ideas
Thanks,
Shamika_VZ
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

When will Fios Internet come to my area?

I have notice that in the summer of "2014" they were installing Fios in my area on the main street. The projects a couple of blocks away from me has had Fios for a couple of years. The whole Project? So what is the problem that Fios can't come on the side blocks? As of yet Fios has not come on my block I live in the area of 10026. Why is it taking so long for Fios to come into the side blocks.

This is a user supported board.
AndVerizon typically does not comment on when services will be available in a particular area.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

When is Fios TV coming to phila?

Anyone out there know when FIOS TV will be available in the city of Philadelphia, PA? I am tired of Comcast.
Solved!
Go to Solution.

Well, you have to read your local newspaper. Around the beginning of the year the city of Phila finally gave Verizon permission to provide TV service in the city. At that time Verizon gave the city a proposed time line for the roll out, the city then asked Verizon to re-juggle the roll out to some neighborhoods.
So you can either dig out old newspapers, or ask your councilman what the new schedule is.

Error Message when connecting to FIOS Internet

When I go to Network Connections and try to connect to FIOS Internet, I get a box to enter User ID and Password.
Per the instruction from Verizon Tech Support, for the User ID, I enter the ESSID from my Actiontec M1424-WR, Rev C, modem
For the password, I enter the WEP KEY.
Tried this ten times and nothing ever happens except the "Error 678 message-- The remote computer did not respond. For further assistance, click More Info or search Help and Support Center for this error number."
The Verizon Tech could not solve the problem and wnated me to have Microsoft solve it. I paid Verizon for FIOS Internet service so I not about to call MS.
Any ideas??
Thx

Today, I spoke with another tech lady at Verizon who solved the problem. I had the cable in WAN and should have been LAN. Also, Internet Options
had two entries in the connections box. When using the ethernet cable, the system automatically goes to FIOS broadband. No password is needed.
Thanks for responding though.
Dennis

Booted off Verizon Fios Internet when use VOIP phone.

When I use my VOIP phone while on the internet (I use Verison FIOS Internet), I get booted off the internet. I have done what tech support said to do which was to do a hard reboot of the router but after a short while it does it again. They had no more answers for me than that. Does anyone else know what can be done?
Thanks.

albcmb wrote:
I have Fios Internet, TV and Phone and so I HAVE to use the Verizon router made by Actiontec. My Mac Book Pro is Leopard based.
Does the router have the latest firmware? Very important.
The problem is that I am paying for 20mbps service and getting about 6 to 8. This is regardless of where I am in physical relation to the router/modem and whether or not I am the only computer connected to the internet.
How are you measuring your speed?
PLEASE help. I have contacted Verizon and they have no ideas that help. I cannot watch Netflix or Boxee and even regular internet pages load painfully slowly.
I have a cable modem that runs at 10Mb/s and internet pages load instantly. On this Verizon DSL I am currently using, which creeps along at a mere 3 Mb/s, pages internet pages load instantly.
Even if your connection is 6 to 8 Mb/s, pages should load instantly, and streaming should work properly.
Clearly, you have some other problem with your system.
Again, how are you measuring your speed? What is your link speed? What are your measured upload and download speeds?
If you are using the router as a WiFi then you may not be getting the full speed you expect from a direct connection.
You need to supply much more real hard data than you have.
Your subject says that "Verizon Fios Internet, TV and Phone with Mac Book Pro is SLOW!" and Leopard has nothing to do with your TV or phone.
Message was edited by: nerowolfe

How do I change the room that my FiOS Internet connection is wired to?

My FiOS Internet connection was placed in my office but I am now renovating and need to remove my computer ( wired ) as well as router to another room during the renovation .
I have coax outlets in 4 other places throughout the house but they were not wired to get the FiOS signal.
I called and was told that if I am able I can connect one of those to the FiOS splitter or I can get verizon to come out to do it for me ( but I don't want to spend the money , particularly since this is temporary )
Can anyone tell me how to do this?
I checked out the wiring and can see that the Box in my basement is connected to a splitter with 6 other plugs of which 2 are used.
Then there is another splitter attached to the wire that is coming in to the basement from outside. That is a splitter with 4 plugs..
Any ideas? I can attach a picuture of the splitters if anyone is willing to take a look. ( tho I'm not sure if this post will take images since I dont' see an ' attachment link '
Thank you!
Susan

The four plug splitter I assume is from a previous Cable company installation. If by "Box" you mean the ONT Verizon installed when you had FiOS put in, just connect a Coaxial cable coming from a desired room to the splitter the ONT is connected to and move the router over. Things should connect right up.
========
The first to bring me 1Gbps Fiber for $30/m wins!

VOIP has stopped working -- FIOS Internet -- Verizon blocking ports?

Background:
I have two VOIP device, one is from VOIP.com (HT-286) and the other is my Blackberry 8220 wifi-enabled phone.
Until December, I had Cox Internet for the last two years -- ZERO problems with the above devices. I made and received phone calls just fine.
FIOS internet installed early december. Both devices worked fine on install. I made and recevieved VOIP phone calls with both the VOIP.com device (Home phone) and my wifi Blackberry.
I've taken my VOIP box over to the neighbor's to test it -- works fine. I plug into their router and have no problems. My wifi Blackberry works just fine when I go to to the bookstore or coffee shop (Free wifi).
Internet (as defined by using PC web browser) and TV work fine. We have VOIP service with VOIP.com.
Problem:
About two weeks ago, I noticed that I would occasionally get phone calls on the blackberry and there would be no one there. I didn't think anything of it until my wife finally asked me why she couldn't make outgoing calls on the house phone.
I tested it, and this is what I found:
BOTH PHONES:
Phone rings. "Dead" call. However, the caller can hear ME but I cannot hear them
I make outgoing call on VOIP/house phone: I get dial tone, and dial as normal, but once I've dialed, SILENCE. No ring, nothing. The called phone will ring but I will not hear it, nor hear the other party answering. I can call my wife's cel phone (Tmobile) or work phone and it rings. She can hear me, but I cannot hear her.
I make outgoing calls on wifi Blackberry: Enter number and press send as normal, but SILENCE. Same symptoms as above.
As I said, I've taken both devices to other networks and they work fine. NOTHING was changed on the router in the time frame EXCEPT the name of the SSID, which I changed the very first day --both devices were working for several weeks after.
I have powered off and restarted the router a dozen times and I just did a "hard" reset to return it to the factory settings :: my voip service still is not working properly.
WHAT I HAVE DONE:
I called Verizon FIOS Internet support. They say since I can watch TV and access the web, that nothing is wrong.
I called VOIP.com and they say they see the device coming into their network, but they cannot see if Verizon is blocking ports 5060-5070.
Blackberry support flat-out says that Verizon is blocking ports.
Can someone help?
Solved!
Go to Solution.

plautus wrote:
Background:
I have two VOIP device, one is from VOIP.com (HT-286) and the other is my Blackberry 8220 wifi-enabled phone.
Until December, I had Cox Internet for the last two years -- ZERO problems with the above devices. I made and received phone calls just fine.
FIOS internet installed early december. Both devices worked fine on install. I made and recevieved VOIP phone calls with both the VOIP.com device (Home phone) and my wifi Blackberry.
I've taken my VOIP box over to the neighbor's to test it -- works fine. I plug into their router and have no problems. My wifi Blackberry works just fine when I go to to the bookstore or coffee shop (Free wifi).
Internet (as defined by using PC web browser) and TV work fine. We have VOIP service with VOIP.com.
Problem:
About two weeks ago, I noticed that I would occasionally get phone calls on the blackberry and there would be no one there. I didn't think anything of it until my wife finally asked me why she couldn't make outgoing calls on the house phone.
I tested it, and this is what I found:
BOTH PHONES:
Phone rings. "Dead" call. However, the caller can hear ME but I cannot hear them
I make outgoing call on VOIP/house phone: I get dial tone, and dial as normal, but once I've dialed, SILENCE. No ring, nothing. The called phone will ring but I will not hear it, nor hear the other party answering. I can call my wife's cel phone (Tmobile) or work phone and it rings. She can hear me, but I cannot hear her.
I make outgoing calls on wifi Blackberry: Enter number and press send as normal, but SILENCE. Same symptoms as above.
As I said, I've taken both devices to other networks and they work fine. NOTHING was changed on the router in the time frame EXCEPT the name of the SSID, which I changed the very first day --both devices were working for several weeks after.
I have powered off and restarted the router a dozen times and I just did a "hard" reset to return it to the factory settings :: my voip service still is not working properly.
WHAT I HAVE DONE:
I called Verizon FIOS Internet support. They say since I can watch TV and access the web, that nothing is wrong.
I called VOIP.com and they say they see the device coming into their network, but they cannot see if Verizon is blocking ports 5060-5070.
Blackberry support flat-out says that Verizon is blocking ports.
Can someone help?
VZ isn't blocking those ports. they only have restrictions on port 25, and in some areas port 80. all other ports are open.
I would reach back out to voip.com and see if you can escelate it with them. you can also go to portforward.com and see if they have any walkthrough guides for your particular device. if you have a friend with fios you can try switching routers to see if that is the culprit, but there is nothing in your description that suggests to me that it would be a router issue. Also look into QOS if your VOIP people can give you any information on that, it may also be an avenue you would want to explore if you have VOIP transpiring over there.

New FiOS Internet Customer Lied to By Sales Rep - EXTREMELY UNHAPPY

I had FIOS Internet installed in my new apt about a month ago. Before moving, I conducted my due diligence among the providers in my area. In order to sell me on the product, I had a couple chats with Sales Reps, which was documented on some type of call log. Anyways - on the last call I had, the Sales Rep convinced me to order FIOS Internet over the phone. She assured me that she would be able to match the price as reflected and promoted online. I wanted the 25/25 Internet service which was 49.99 for the first 12 months, and 69.99 for following 12 months. The Sales Rep then sent me the confirmation e-mail displaying the price. I immedaitely notified the Sales Rep that the discount offer was not reflected, but she assured me that it would show up on my bill. She even went so far as to get a manager on the line to confirm that. The reason the Sales Rep said it wasnt reflected was due to a glitch/outage they were experiencing. Allegedly - the outage would not allow the proper discounts and credits to appear on their screen, but again she assure me that this would not be the case when I received my bill. On that condition (receiving a proper bill with the appropriate quoted price) I approved of the deal.
A month later, I received a bill THAT DID NOT REFLECT WHAT WAS PROMISED. After waiting for Verizon to amend the bill, to no avail, I decided to call Customer Service. That was an absolute waste of my time - an hour and change to hear the same story (not to mention the first Customer Service Rep deliberately hanging up on me after about 30 min). That what the Sales Rep said was not true - Sales Rep's cant match the online prices. [As an aside - why on Earth can't Sales Rep's for Verizon match the price that Verizon offers? That is very weird to me. You all work for the same company.].
Why cant Verizon match what was offered/promoted - and what is currently being promoted at the moment on the web?
To support my claim with facts - why would I agree to a $74.99+ price quote (that of 'no annual contract') for a 24 mo contract - when the 24 mo. contract obviously has a discounted price. Furthermore, in my due diligence and research, why would I agree to take a higher price when the quote online for the same service is far lower? All this implies is that in fact the Sales Rep did assure me that she could "match" the price promoted - there is no logical reason for me to accept anything else.
I need this to be resolved or I will soon cancel this service and move over to TWC. What this really amounts to is misrepresentation by the Sales Rep, and an unreliable Customer Service.

Hi mesalaza,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Bad experience with Verizon Fios Internet and Customer Service

I had an extremely bad experience with Verizon Fios Internet service and I will never use Verizon again.
In August 2014, I called and installed the Verizon Fios Internet and phone bundle. I asked the customer agent several times if I will be charged anything before the installation of the Internet and phone service. She said, 'No, we will only start charging after the Internet and phone are installed at your apartment'. I went to the store and picked up the router and phone and installed it at home by myself. The router did not work. I called Tech support and they said it will take several days for another available agent to come and look into the issue. I decided to discontinue the service and closed the account that same night.
At the end of the month, I received a bill of $80 of activation fee for the internet service. Nothing was ever activated, my internet router did not work, and I got charged an activation fee for a service that I did not even start using. From August to December, I called customer service over 10 times and some of them said they will waive it while the others said it's a non-refundable activation fee. One lady said, 'Ma'am, the activation fee starts when you placed the order, the warehouse received it and packed the router in the boxes....' Isn't that ridiculous? If that's the case, please ask all your customer representative to say a clause before new customers open their account: Are you aware that you will be charged a non-refundable activation fee once you open the account regardless of whether or not you use the service or not.
So after 3 months (November 2014), I decided to get out of all these troubles and paid off my $80 activation fee. They put the bill in the collection agency and I called them and paid the overdue balance. Then in December 2014, I received a statement saying I have a $3.11 overdue balance. The collection agency told me that they will charge me for the whole activation fee and a $3 transaction fee for the transaction. So now Verizon came back and said I owed them the $3 because I paid the collection agency their transaction fee.
I am very disappointed and furious about the whole Verizon operating system. Charging a customer for an activation fee for a service s/he has not consumed or used does not make any business sense. In addition, they do not know how to coordinate with the collection agency on overdue bills. Give the customer a heads-up that they will be charged a transaction fee on top of the overdue balance, and that transaction fee does not count towards clearing the balance.
I have completely lost my confidence in Verizon albeit the many good feedback from my friends.

Hi crystallau52,
Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

Email photos from iPhoto 8 with Verizon Fios internet

I am totally new to the wonderful mac world. I have a new iMac with Verizon Fios internet. When I try to automatically setup for emailing photos it tries to setup something with "incoming.yahoo....
How do I go about setting up email sharing of photos?

mrmole
To email photos from within iPhoto you need to use one of the following applications for email:
1. Apple's Mail (it comes with your Mac)
2. Entourage
3. AOL
4. Eudora
Only these four apps allow direct emailing from within iPhoto. You make your choice in the iPhoto Menu -> Preferences -> General pane.
OF course, you need to set up these clients to work for email with your own email settings. Fir details on how to do that you'll ned to consult the Help on the particular app.
If you use Web-based email, you cannot email from within iPhoto. In that case you can use one, some or any of the following:
For 10.5 users: You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Apple-Click for selecting multiple pics.
Uploaded with plasq's Skitch!
To upload to a site that does not have an iPhoto Export Plug-in the recommended way is to Select the Pic in the iPhoto Window and go File -> Export and export the pic to the desktop, then upload from there. After the upload you can trash the pic on the desktop. It's only a copy and your original is safe in iPhoto.
This is also true for emailing with Web-based services. If you're using Gmail you can use iPhoto2GMail
If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto. With 10.5 you can access the Library from the New Message Window in Mail:
Uploaded with plasq's Skitch!
If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
Or, if you want to access the files with iPhoto not running, then create a Media Browser using Automator (takes about 10 seconds) or use THIS
Other options include:
1. *Drag and Drop*: Drag a photo from the iPhoto Window to the desktop, there iPhoto will make a full-sized copy of the pic.
2. *File -> Export*: Select the files in the iPhoto Window and go File -> Export. The dialogue will give you various options, including altering the format, naming the files and changing the size. Again, producing a copy.
3. *Show File*: Right- (or Control-) Click on a pic and in the resulting dialogue choose 'Show File'. A Finder window will pop open with the file already selected.
Regards
TD

Sudden increase in Verizon FIOS internet & digital voice problems. No resolutions.

We have had Verizon FIOS internet since Jan. 2008. It has been reasonably reliable. No disconnects... until mid-Dec 2012 when they started with a vengeance. E-mail connections dropped (we had to re-start Outlook). Usually, we couldn't "see" them in internet connections, but ping tests proved that they were occurring between aboaut 4 p.m. and midnight, rarely, if ever, during other hours of the day.
We have had Verizon FIOS digital telephone (conversion from analog) for about one year. It has reasonably reliable until mid-Dec when multiple problems occurred: no stutter tone for voice mail, no notification on telephone "screen" for voice mail, no callers' names on "screen" (only "Out of Area"), and so on. Each time, Verizon re-sets "the line" and it's okay for 24 to 36 hours, maybe 48 hours, if we're lucky.
We've called repair over 20 times, which is above and beyond what sane people would do. Now, we've had EEE-NUFF.
Has anyone had the same experiences? If yes, how did you resolve them?
We're ready to chuck Verizon, but we haven't heard anything good about the few competitors around here. That is, we don't want to go from the frying pan into the fire, BUT we want the above-noted problems fixed.
Thank you.

We have had Verizon FIOS internet since Jan. 2008. It has been reasonably reliable. No disconnects... until mid-Dec 2012 when they started with a vengeance. E-mail connections dropped (we had to re-start Outlook). Usually, we couldn't "see" them in internet connections, but ping tests proved that they were occurring between aboaut 4 p.m. and midnight, rarely, if ever, during other hours of the day.
We have had Verizon FIOS digital telephone (conversion from analog) for about one year. It has reasonably reliable until mid-Dec when multiple problems occurred: no stutter tone for voice mail, no notification on telephone "screen" for voice mail, no callers' names on "screen" (only "Out of Area"), and so on. Each time, Verizon re-sets "the line" and it's okay for 24 to 36 hours, maybe 48 hours, if we're lucky.
We've called repair over 20 times, which is above and beyond what sane people would do. Now, we've had EEE-NUFF.
Has anyone had the same experiences? If yes, how did you resolve them?
We're ready to chuck Verizon, but we haven't heard anything good about the few competitors around here. That is, we don't want to go from the frying pan into the fire, BUT we want the above-noted problems fixed.
Thank you.

How can I downgrade Triple Play to just FIOS Internet?

A couple of months ago, Triple Play seemed like a good deal. I only wanted Internet and TV, but Triple Play came out being the cheapest bundle with both of them. The deal was only available online. When I got it, then I found out that you have to rent a cable box to get TV service, which adds $10/month to the bill. It seemed horribly misleading - if it's actually required, I see no reason to make it a separate expense other than to conceal the true cost of the service - but overall still a good deal.
Now, I find I never watch TV. Ever. There's just no time for it. I like FIOS Internet, but I'm also paying for services that I don't use. And Verizon is making it very difficult to change this. There is no information about doing this at all on any of Verizon's pages. After calling customer support, I find out that the price I'm paying comes from a complicated array of discounts, which are only available to new customers, and would go away if I changed my bundle, meaning that I'd be paying much more if I got rid of the TV service. Not only that, I can't even return the cable box to reduce my monthly bill $10 - doing this would automatically disqualify me from the Triple Play discounts because I can't get TV service without it (even though I absolutely can, just with a very limited selection of channels - I've tried plugging the coax right into the TV and it works more or less).
So, what can I do? Xfinity's Performance bundle at $30/month is looking pretty attractive, and maybe after a 6 month trial period Verizon can consider me a "new customer" again. But if and only if there's a way I can just cut back on the services I don't use and make my bill go down instead of up, I'd just as soon not go to the trouble of changing ISPs.

"Services and fees" are something you can't do about because those are county's charges. As for the $10 charge for the cable box, I don't know what to say but they should have been free. Have you asked why you're being billed for the box? The offer you signed up for is probably alot different than the ones that exists today. Did they charge you for the box the first month you have services.

When will FIOS be available to me?

When will FIOS be available to me?
FIOS has been expanding throughout the whole city for about 7 years now. Specifically in my area for the past 5. Within my one mile radius, for the past 4 years, they have been expanding. They have been expanding north south east and west of my address, and nothing still available. I can get FIOS literally, accross the street or up the street, not at my house. I have asked about 15 technicians. They say its coming. They have said that for 5 years. I have called the 1-800 number, they have submitted fast past tickets. I have spoken with the people who are laying the fiber for FIOS and they say they don't know when its coming to me. They just say its coming. I have even gotten one of those tags on my door that says the wait is over, FIOS will be here in a few weeks, still no FIOS. Where is FIOS?

This forum is strictly for Verizon Wireless, you need to go to Verizon Residential for Fios questions.
Regardless, you will not get a projected date until you are within a month, maybe 2, from it actually becoming a reality.
This is not necessarily the fault of Verizon, though, as they need approval from all of the local governments which they impact and THOSE entities can work at a snail's pace.

Can I purchase FiOS Internet alone, and what are the costs associated with it?

There is no FiOS available in my area currently, but is expected to become available soon. This is my question, when my brother signs up for the bundle, (television, telephone, and internet), is it possible to add another FiOS internet line (we prefer to have separate internet connections), and ONLY internet, without telephone and television? If so, what are all the costs, such as if I need to get another telephone line to facilitate FiOS internet?
Solved!
Go to Solution.

FIOS is fiber to the premise, you do not have to have a phone circuit. Tekephone and Data, and Video if available in your area, are available bundled or as seperate packages. Call your local sales office or go to www.verizon.com/fios for prices
You can not have two data circuits on one account, so you will need a seperate ONT unless you live in an apartment building and they hav a Multi Dwelling Unit (MDU) Optical Terminal installed.
If you want two seperate routers on one circuit you can do that, but Verizon does not support it, you would have to set it up yourself.

When is FIOS internet coming to Illinois?

Similar Messages

Maybe you are looking for