When ona auction site i click on a picture to get a closer look another mozzilla screen opens but nothing in it, it happens on on every page on other sites also.

when i click on a thumbnail of a pic from ebay or any webpage to get more info the page comes up blank

Step one is to log into a newly created admin user account and see if the problem persists.
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

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When I try and view a downloaded clip in IE the screen opens but nothing happens

When try and view a downloaded shckwave object in IE a blank screen appears
and the little wheel goes round and round but the clip does not play

Hi Andrew and Happy New Year to you too. Sometimes I get too busy:-) Thanks for the information.
Sometimes the Flash Player 10 ActiveX will install and be listed in the Add/Remove, but for some reason or the other,
the Shockwave Flash Object, the ActiveX Control will not be installed in the browser add ons. In your case since you have version 9 installed, in addition to the above in the add ons there should be Flash9?.ocx as well. The ? mark will be a letter
and most importantly be Enabled. This is a must for Flash Player to work.
It is very easy to get Shockwave Flash Object confused with Shockwave ActiveX Control. The Shockwave Player that you have listed in Add/Remove also has in your add ons an ActiveX Control and they work together. The Flash Player works
together with the Shockwave Flash Object, which is it's ActiveX Control.
The reason I asked you about the DLM is because sometimes after in downloads it does not disconnect, so glad it's not there.
In the Flash folder you should have listed Flash9?.ocx, FlashUtil9?.exe, install.log, Uninstall_ActiveX.exe.
Recheck your add ons(the downloaded now and the have been used) the drop down arrow should show you both. You can tell if SFO is there as described above and if it's enabled.
This link may be helpful to you to read over regarding Security Settings and ActiveX Controls. I wouldn't take any action at this time until we see if you need to.
http://go.adobe.com/kb/ts_tn_19166_en-us
Thanks Andrew

I got iPhoto '11, version 9.2.3 and want to edit photos using Photoshop elements 10. I have put P'shop 10 as the preferred editor... but when I click on the photo in iPhoto the Adobe p'shop 10 program opens BUT the picture does not open for editing. Wha.

I got iPhoto '11, version 9.2.3 and want to edit photos using Photoshop elements 10. I have put P'shop 10 as the preferred editor... but when I click on the photo in iPhoto the Adobe p'shop 10 program opens BUT the picture does not open for editing. What the heck... I did fine with the old iPhoto and "Shop elements 6... .

Adobe now hides the editor - what looks like it is not - you want the editor hidden in the support folder - see http://forums.adobe.com/message/3955558#3955558 for details
LN

HT1926 went to update to the latest iTunes software, download went fine but when completed, I couldnt open iTunes. I uninstalled an reinstalled again and its happening again. I click on the iTunes icon to open but nothing happens? (Im a Windows user)

After plugging in my iPhone 4s to iTunes it asks me to update my software. I went to update to the latest iTunes software, download went fine but when completed, I couldnt open iTunes. I uninstalled and reinstalled again and its happening again. I click on the iTunes icon to open but nothing happens? (Im a WindowsPC user)

Restart Computer.
Refer steps here to delete SC file(s):
Win7/Vista http://support.apple.com/kb/TS2363
WinXP http://support.apple.com/kb/TS1776
Then proceed to repair your QuickTime. START > CONTROL PANEL
WinXP - Add n Remove Programs
Win7/Vista - Programs n Features
highlight QUICKTIME and click CHANGE then REPAIR

When i plug my phone into my dell computer to download the new software and all my music but nothing synces or pops up. what do i do?

when i plug my phone into my dell computer to download the new software and all my music but nothing synces or pops up. what do i do?

If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. This makes 1 look and act more like previous versions. Also go to iTunes>Help>iTunes Help>Sync your iPod>Sync your device>Set up syncing>Sync device manually.
to make sure you are follwoing the right instructions for drag and dropping.
If the songs do not play in iTunes on the computer then y willhave to reimport them into iTunes. For iTunes purchases you can
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -i have paid for this, but when it goes to the itunes for downloading it says it is downloading but nothing seems to be happeneing. help please!

Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -i have paid for this, but when it goes to the itunes for downloading it says it is downloading but nothing seems to be happening. help please!

Hello mixanme,
Sorry to hear you are not able to update your iPod touch using iTunes. Thank you for providing all that information about what is going on. I found an tutorial to assist with issues updating an iPod touch:
Issues updating or restoring iPod touch
http://www.apple.com/support/ipodtouch/assistant/restore/
I hope these steps help!
Best,
Sheila M.

A private web screen shows up when I close down apps on my ipad, but I don't want to see that web page EVER. It is a private "incognito" Skype number that I don't want ANYONE to see.

A private web screen shows up when I close down apps on my ipad, but I don't want to see that web page EVER. It is a private "incognito" Skype number that I don't want ANYONE to see.

Yeah, I'm 95% sure that I did that after I closed that Skype, so I was a bit shocked when I saw that screen pop up later :/

When I try to access my emails the screen opens but doesn't show any emails

When I try to access my emails the screen opens but doesn't show any emails

Tap to open a new tab and Private will be at the bottom left of the page. If it is active, tap to turn it off.

When I touch my apps the screen blinks but nothing happens what can I do?

when i touch an app to start it, the screen blinks but nothing happens. I did refresh that didn't help. What next?

- Try resetting the iPod. Nothing will be lost..
- downoad/install a new app.
- iOS: Troubleshooting applications purchased from the App Store

I'm running Safari 6.0.5 - Mac OS 10.8.4 -- when I load my gmail the block around the DELETE and MOVE tabs are not usable - press buttons but nothing happens. ???

I'm running Safari 6.0.5 - Mac OS 10.8.4 -- when I load my gmail the block around the DELETE and MOVE tabs are not usable - press buttons but nothing happens. ???
I can see the block (flashes) and the buttons are no longer usable.
I have Empted Cache but doesn't seem to help.

From the Safari menu bar, select
Safari ▹ Preferences ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
If you wish, you may be able to salvage the malfunctioning extension by uninstalling and reinstalling it. Its settings will revert to their defaults. If the extension still causes a problem, remove it permanently or refer to its developer for support.

When down loading cloud apps to MAC 10.7, I get a failed code of "-4" on all but muse

when down loading cloud apps to MAC 10.7, I get a failed code of "-4" on all but muse

Which version of Mac OS are you using? Have you ever been able to download and install any of the applications? What type of Internet connection are you using? Finally what version of the Adobe Application Manager do you have installed? You can locate it in Applications/Utilities/Adobe Installers/Adobe Application Manager/core.

I have a MAC, when I click on a picture tile in google the selected image will not open, Why?

When I do a Google search for a product or person on the right side of the page is a little bit of specific information and if available a a little square with a prompt for more images. Clicking on that prompt brings you to a full page of related pictures. On all my computers when you click on a specific picture tile it becomes large then you can close the picture and go back to the tile page. On the computer I'm having trouble with when I click on a specific tile on the tile page nothing happens, the screen stays on the tile page.
This is not a computer problem because when I follow the same procedure in Safari everything works just like it is supposed to, so this has to be a problem with the Firefox setting on this particular computer. This is a fairly new issue, with in the last few months.
Thanks for any help you can provide.

Hi fullertondigital,
Thank you for your question. I understand that websites, such as the google image search, are not displaying the same way in another browser. In order to make sure that this is not caused by an add on please see if it happens in [[Troubleshoot Firefox issues using Safe Mode]]
It could also be that you need to select the option to open the image in a new page. The new image search has the block bock appear when you select one of the images. Make sure that javascript is enabled for this animation to work correctly on the page.

When I click on a picture I get a different one. However on my external hard drive there doesn't seem to be this problem. VERY frustrating and disappointing.

My pictures appear to be a jumbled mess on my mac. What's going on? The picture I click on is not the one that appears. Thanks for any help.

If you see a message about rebuilding your thumbnail cache
Over time, iPhoto can become less efficient at accessing the photos in your library. Rebuilding the cache can help iPhoto display your photos faster, and can also resolve issues such as thumbnails that appear to be dimmed or missing.
After upgrading iPhoto, you might see a message asking if you want to rebuild your thumbnail cache. You can choose whether to do it then or come back to it later.
Important: You should back up your iPhoto library before rebuilding your thumbnail cache.
Hide
To rebuild your thumbnail cache:
If iPhoto is open, quit it.
Hold down the Option and Command keys while you open iPhoto (click the iPhoto icon in the Dock).The Rebuild Photo Library window opens.
Select at least these two checkboxes:
Rebuild the photos’ small thumbnails: This option rebuilds only the small versions of the thumbnails, such as those that appear in the photo browser when you are creating a book or slideshow.
Rebuild all of the photos’ thumbnails: This option rebuilds all the thumbnails associated with a photo, including the small ones and the thumbnails that appear in a photo album or an Event.
For information about the remaining checkboxes, visit the iPhoto Support websiteand search for “rebuilding the iPhoto library.”
Click Rebuild.Rebuilding the thumbnail cache may take several minutes.

When I play games and click on it, a window comes up asking if I want to open in a new window or it zooms in and will not play. How can I solve this?

When I play games and click on the screen, a message appears asking if I want to open in a new window or it just zooms in and will not continue. `how can I solve this please?

Thanks. I read the article but don't understand whether or not I can change the preference with regard to Hotmail.

I deleted firefox because of malware; I want to reload it, windows or explorer blocks it before begins; I tried the forum, but when I click on a link I get spammed: I am using Trend Micro Titatanium, but it doesn't seem to be working, can you help me?

I deleted firefox because of malware;I want to reload it but windows or explorer blocks it. I tried the forum but when I click on a link I get spammed. Can you help?

You are not addressing Apple here. We are all just users like yourself
lost/stolen
No app on the iOS device is required.
- If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iOS device and have the device play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
- There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

When ona auction site i click on a picture to get a closer look another mozzilla screen opens but nothing in it, it happens on on every page on other sites also.

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