Whilst trying to restore my computer is asking for a password to an email address with my surname in it but not made by me?

I Tried updating my iPhone 4 to ios7. Have been trying for 7 hours to no avail. It comes up with an apple and grey bar however no download is appearing on the bar. My laptop is now asking for a password to an email address  unrecognizable to me? When I cancel out it displays error number 4005. I have installed up to date iTunes, restarted etc etc. am starting to go mad!

That sounds like a lock PIN put on via Icloud - can you log into iCloud and unlock it?

Similar Messages

  • I'm trying to update my apps but I keep getting asked for my password to an email address I don't use how can I get rid of it

    I press update all apps, I get asked to input my password for my current appleID but then it pops up again asking for a password to an email address that I haven't used in years. Its never done this before what can I do?

    It tells me the old appleID has been disabled, I reset my password but the old ID keeps popping up asking for a password when I try to update my apps

  • HT1766 i was updating the i phone and now when i restore my backup it ask for a password , which password ?

    i was updating the i phone and now when i restore my backup it ask for a password , which password ?

    the password that YOU set up to encrypt the backup.

  • When I go to Setting icloud, the tap Delete it asks for a password and the email on screen is incorrect.So I cannot delete Account.

    When I go to Setting>icloud, the tap Delete it asks for a password and the email on screen is incorrect.So I cannot delete Account.

    Don't know anything about McAffe Enterprise Server, but if your employer is preventing you from using iCloud backup there's really no way to use it without removing this from your phone.  Unless you can convince the IT guys to make an exception.

  • TS4036 I have am trying to back up my Ipad from iCloud , my account name is ******** but when I get to restore the backup it asks for the password for********** has anyone had a similar problem?

    I am trying to restore my Ipad 2 from iCloud but at a certain point I am asked for the password for ******** even though the account I am trying to restore is ********.  I have checked all my account setting and cant see where that email address comes from. Has anyone else had this problem? Has my account been hacked?
    <E-mails Edited by Host>                                                          

    UGA_Fan-
    Could the purchase have been made using a different Apple account?  If so, you may need to contact Apple to find out how to transfer it to the iPad's account.
    Fred

  • I am locked out of my iPod touch and i can't restore it as it asks for my password which i don't know how do i unlock it?

    I am locked out of my iPod and it says i cannot restore or back up due to me needing to unlock it and obviously i don't have my password. Please help, how do i unlock it?

    Options for when an iOS device gets locked because of forgotten password:
    Restore (and reset password) on your device by connecting it to the last computer to which it was connected:
    iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
    If you cannot connect it to the computer to which the device was last connected you will have to use recovery mode to completely reset the device, losing all data:
    iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)

  • After downloading updates and automatically restarting  my computer, it asks for a password and says I can use my apple ID but then will not accept my apple ID which I have verified on my ipad

    When I got the message that there were updates, I accepted them and then my computer restarted automatically. Next it asked for a password which I gave but that was not accepted. I got a message that I could use my apple ID so I did that. It also was not accepted. I verified that I had the correct apple ID on my iPad. Still can not get my Mac book pro running. Any suggestions.

    Mac OS X: Changing or resetting an account password

  • Computer fails to boot up after password change. After new password keyed in, computer also asked for old password. But even when old password supplied, computer just freezes and fails to boot up. What is causing the problem and how can one solve it?

    Changed password on MacBook Pro recently. But after password change. Computer ask for old password, thereafter. Even when correctly supplying the old password. Computer system does not boot up and just freezes. What is causing the problem and how can one resolve the issue?

    OS X 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks and 10.10 Yosemite
    Reset Password
    Start the computer,then press and hold down command and R keys to start into recovery partition.
    When you see the Apple logo, release the keys.
    Wait until  OS X Utilities window shows up.
    Move the mouse pointer to the menubar at the top and click "Utilities", then select "Terminal"
    from the drop down.
    Terminal window will appear.
    Type in   resetpassword   and press enter on the keyboard.
    Leave the Terminal window open.
    Reset Password Utility window will open with Macintosh HD selected.
    Select the user account from the popup menu box under “Select user account”.
    Enter a new password.
    Reenter the new password for the user.
    Enter a hint.
    Click the "Save" button.
    Click  in the menubar and select Restart.
    Log in.
    If Keychain dialog box appears, select “Create New Keychain”.

  • While restoring an iPad iTunes asks for the password - which does it want; iTunes password or the one used to unlock the iPad normally?

    I was having issues with my iPad so decided to do a complete wipe and restore.  The wipe went fine, but when I asked iTunes to do the restore it asks, "Enter the password to unlock your iPad backup"
    I tried firstly entering the password I used to lock the iPad previously.  That did not work
    I then tried the iTune password.  That did not work either.
    Can it be there is another password for the back up of which I am unaware?
    Is there a way to unlock the backup and restore it to the iPad?  Can the password be reset somehow?
    What is the point of a backup that you cannot restore?

    So, why is it not the passcode used to lock the iPad?  And why is the prompt not a little more specific, "Use the unique passcode for unlocking encrypted backups" might have been more helpful.  As it was I tried, in my desperation, to use not only a) the passcode with which I locked my iPad, but also b) my Apple ID password (also, I would have thought a reasonable option), c) my usual "master/default password" and d) the PREVIOUS password for the iPad... It was having none of it.
    Curiously, having rebooted iTunes it now is performing a sync with the iPad (it did not even give me the option to do a restore) and this is even more confusing since the iTune screen shows the usage (25 GB free) along the bottom to be the same as my iPad BEFORE the wipe, but the pull down graphic (under the devices pull down menu) show 100% unused...
    To be honest this takes me round in a circle, since my original problem was iTunes saying I had 25Gb free, but the pull down graphic displaying almost 100% full and the system saying it could not copy to the iPad as there was only 1.87GB free...

  • HT1414 I restored My Ipad but it asks for me to enter an email address when I do message says  "Try another ID this apple Id is already being used...."

    I restored my Ipad but it asks me to enter an email addtress. When I do it says Email Address is already in use

    Thank you...I had selected the incorrect option to create an Apple ID....so backing up a few pages and doing as you stated worked!

  • How do I download flashplayer?  My new computer is asking for a password.

    Just bought a new iMac.  I want to download flashplayer but it is asking me for a password.  What password?  What do I do?

    Your admin password you use for your user account.

  • I cannot use email on my iPad.  It asks for a password and then comes up with domain error

    I cannot. Use my email on my iPad.  It continually asks for a yahoo password and then says message error domain.  What can I do?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • Asking for "Date of Birth", receiving "Email Addresses"????

    On a registration form I have on-line, I ask registrants for their "date of birth".  On the response summary sheet, I am receiving only "email addresses" as a direct responses for that question.   Does anyone know why?     FYI...I do later ask for their email address and I later am receiving it correctly...so for some reason I am getting that answer twice and not getting dates of births???????  Help?????

    Patrick,
    I am unable to look at the design of the form since you have set me as a Reader and not a Co-Author.  As a Reader I have looked at the View Responses table and what I see is that when I select a cell in the column labled Date of Birth the cell type is reported as E-mail.  What you need to do is go to the Design tab, select the Date of Birth field, and in the Field Properties set the field type to Date.
    This is a best guess since, again, I am not a Co-author and cannot view the form Design tab.
    -Jeff

  • I changed my apple id but when i tried to download an app it asked for the password of my old account and when i put it in it said it was wrong. What should i do?

    Help

    Try going to Settings>iTunes & App Store, tap the ID, sign out, then sign back in with your updated credentials.

  • HT4623 when trying to reinstate an app it asks for my password and doesnt accept my newpassword

    Why wont my app accept my new password to download updated version of apps

    All apps are forever tied to the Apple ID used to originally purchase them. They cannot be transferred to a new ID, nor can they be updated using any ID pther than the ID used to originally obtain them. So, in your case, you have two choices: 1. Delete this app/apps & re-purchase using your new ID; or 2. Contact iTunes support, explain the situation, & request that they add this app/apps to the download queue of your new ID. If they agree, then just delete the old app/apps:
    http://www.apple.com/support/itunes/

Maybe you are looking for

  • My iMac doesn't support iTunes 7, where can I download 10.6.3?

    I have an older iMac which I will be replacing in the coming months, but I need to get my hands on iTunes 10.6.3 as my iPhone running iOS6 will not connect to iTunes with it's current version (10.5.3). As far as I can tell, I can now only download iT

  • Can't get email and website issues.

    I can't seem to get my email through Outlook Express or web-mail. I also have difficulties surfing websites as well. I have Internet Explorer 4.5, Outlook Express 4.5, and OS X 8.6. Not sure what is going on, but I can get mail on my friend's machine

  • API for CRM Html Roles

    Hello, *(1)* how to deallocate/revoke CRM html roles using API? I found following API for assigning CRM roles: jtf_auth_bulkload_pkg.assign_role(username, role) Now I am unable to find API for deleting role assigned to particular user. Please suggest

  • Free apps cost $1.00?!

    I just downloaded some free apps from the itunes app store and my bank account just got charged for 3 separate $1.00 charges. This is NOT cool. I haven't deposited my paycheck yet so I'm about to face three 35$ overdraft fees. This is OUTRAGEOUS! The

  • Unlimted European Subscription listed as active bu...

    Hi, I have a 3 month unlimited European subscription which has been listed as active since 11th July, however, I am being charged for landline calls to the UK and Netherlands which should be covered in this subscription type.  Why is this happening a