Whom do I speak to regarding a bank charge that I ...

Whom do I speak to regarding a bank charge that I do not believe is authorised? I have a charge as follows and I do not believe I have authorised this at all. How can I check this please?
16 May 2012 DEBIT CARD PURCHASE SKYPE 44870835190 GBR 16.00
Thankyou
Libby

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Bank charge that is unknown

I have a charge on my bank account for an iTunes purchase but don't know what it is for. Both iTune accounts i have using this card have no email receipts for this purchase. How do i find out what it is for?

You can check the purchase history on your account via the Store > View Account menu option on your computer's iTunes, though I'm not sure if that shows auto-renewing subscriptions (I don't have any so I can't check). If you can't find it and you haven't added or changed your credit card details (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you could contact iTunes Support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How do we speak to a human about charges that are invalid?

How to live chat about fraudulent and invalid charges to my card?

Hi ...
First follow the instructions here > How to report an issue with Your iTunes Store purchase
And you can use the email form here > Apple - Support - iTunes Store - Contact Us
More contact information here > http://www.apple.com/support/contact/

TS1702 Who do I speak to regarding an App Store purchase issue ?

Who do I speak to regarding an App Store purchase issue ?

Contact Support
http://www.apple.com/support/itunes/contact/

HT3702 i have an unauthorized credit card charge, to whom do i speak with to rectify this issue?

to whom do i speak with concerning an unauthorzed credit card charge?

It's not a temporary store holding charge as per the page that you posted from (you' haven't changed the card details on your account ?) and you've checked the purchase history on your account : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of the purchases.
If you didn't make the purchase, and nobody else has access to your account or devices and may have done so, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Bank charges on Vendor invoices to be borne by Vendor during F110- How ?

Hi FICO Gurus,
I have a scenario as below.
While doing F110, for some vendors my client wants the bank charges(Wire/TT charges) to be deducted from the invoice amount.
For instance if I have to pay USD 1000 to ABC vendor, for the relevant wiretransfer/Telegraphic transfer say USD 10 is chaged by the bank. I need the bank to charge the amount from the vendor and pay them only USD 990 and take the USD10 towards their commission rather than charging it to my account.
Is there an indicator in the Vendor master or FBZP config with which I can achieve the above explained requirement ?
Thanks in advance for your time.
Dasaradh.R.Boreddy

Hi,
I assume we are talking about a DME-file sent to the bank. When using formats derived from MT101, you can specify in a tag who will bear the charges.
Example: W1SE Corporate e-Banking CASH MANAGEMENT SWIFT,
Tag:
:71A: M Details of Charges
This field specifies which party will bear the applicable charges for the subsequent transfer of funds.
Usage rules:
One of the following codes must be used:
BEN: All transaction charges, including the charges of the financial institution servicing the ordering customeru2019s
account, for the subsequent credit transfer are to be borne by the beneficiary customer.
OUR: All transaction charges for the subsequent credit transfer are to be borne by the ordering customer.
SHA: All transaction charges other than the charges of the financial institution servicing the ordering customer
account are borne by the beneficiary customer.
There will be similar rules in place regarding the DME exchange you do with your bank.
Hope this helps,
Kind regards,
Rudolf

Vendor payment with bank charges

hai,
I want to make a payment to Vendor with bank charges. Like for ex. Vendor Bill amount is Rs.1000.00, i want to issue a cheque for Rs.980.00 and Bank charges Rs.20.00 so total amount Rs.1000.00 to be adjusted against bill. How do achieve this?
govind.

Hi,
I think u r talking about Bills of exchange.
Cehck the link - http://help.sap.com/printdocu/core/Print46c/en/data/pdf/FIBP/FI-AP-AP-BE.pdf
Regards,
Sridevi
<i><b>Pls. assign points</b></i>

Bank Charges on outgoing payment

Currently using SAP 8.8 PL 14
Question: On outgoing payments through Bank or RTGS there is some charges deduct by bank on these services. presently these charges are not showing in bank books.
we are punching service entries extra for bank charges.
is there any solution to charge the same within single entry.
Regards
Humraaj

Hi Humraaj,
please have a look at the article below for a workaround:
[Business One in Action - How can we post bank fees and charges while posting Incoming or Outgoing Payment transactions?|http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/b08e828f-f2d0-2c10-41b1-dbb0b9943ee8]
All the best,
Kerstin

Payment engine, bank charge and outgoing payment

Hi expert !
My customer wants to generate foreign outgoing payment, with Payment Wizard.
We're french, so I created payment mode, and I choosed File format : SAPBPFROPBT_AFB_FO
In case of outgoing payment file protocol, we must specify who paid Bank charge :
13 : supplier
14 : half us, half supplier
15 : us
By default, Payement engine's generate file with bank charge = 14. And, of course, my custommer wants bank charge = 13.
I wrote bank charge = 13 on BP Master Data, and I can See bank charge = 13 in OPEX table (I try all fields - InstruckKey - pymKeyCode - PeyRefDTLS - and of course PYLBCACode).
But Payment engine still generate a file with bank charge = 14.
In payment engine Help, customizing bank charge is explained for all regional options, but not for france.
Please, do you know how can I have a file with bank charge = 13 ?
Thanks,
Pierre-yves

Hi,
Bank charges and Overdraft fees will not be an open item account.
But your bank clearing account will be an open item account.
Error may be due to the incorrect posting rule defined.
Regards
SM

Bank Charges - Outgoing Payment

Hi All,
Customer want to post an entry in outgoing payment, which is not a cheque but he wants to take Demand Draft. Hence he has to add bank charges in the outgoing payment along with normal outstanding amount.
Vendor outstanding is Rs. 10,000
Bank Charges is        Rs.      250
total cheque to be issued is for Rs.10250/- by debiting Rs.250/- to bank charges GL account.
Can any one extend help on this.
Regards
N.Narayana Swamy

HI
Kindly follow the following procedure for the Demand draft.
Create a demand draft account in current asset.
Pass outgoing payment entry to demand draft account, it should be
Demand draft A/c. Dr 10000
Bank charges A/c. Dr     250
To, Bank a/c.         Cr. 10250
while priniting of this cheque through checks for payment in pay to field you can write "Yourself Account" which is requre by bank on cheques while applying for Demand draft or pay order.
then pass one more outgoing payment entry to vendor
and in that entry in payment means instead of bank account select demand draft account.
This is the best accounting practice.
Regards
Kamlesh Vagal

Bank charges showing open item

Hi Experts,
I created bank charges g/l account without switched on the open item management because of bank charges are the P/L account. while i uploaded the balances in FF67 for reconsilation and when i go to FBL3N for g/l account line items despaly. those items are showing as open items not the cleared items. why its happends am not understanding please give the solution
with regards,
Venkat

Hi,
If you have not ticked open item management in GL master, then it cannot appear as Open items..
In your Bank Reconciliation, can you let us know how you have mapped Bank Charges..
You can either directly post to the main Bank Account when bank Charges appear in Bank Statement and in that case you do not need Bank Charges GL as Open Item managed.
The entry would be :
Bank Charges A/C...Dr.
To Main Bank GL.
Secondly, if you have posted it in your Books before a Bank Reconciliation, then the entry would be:
Bank Charges A/C...Dr.
To outgoing bank Account
And the Outgoing Bank Account is Open item managed and would get cleared just like any other entry.
Do let know the scenario and the problem you are facing clearly..
Regards,
SAPFICO

Posting of Bank Charges not Possible

Hi Sap Gurus,
I have a question/problem regarding the bank statement upload process (TC: FF_5)
Maybe someone has a solution for this, orhas the same problem.
First we've run the payment run to clear/pay our vendors
a) Invoice Posting (40 Expense (Debit) - 31 Vendor Amount (Credit) 100 Dollar
b) Payment Run (25 Vendor (Debit) - 50 Bank Clearing Account (Credit) 100 USD
All good so far and the vendor is cleared.
Now we receiced the bank statement, the bank charged an additional 2.50USD Bank Fees for each vendor transaction,
that means that the credit amount in the bank statement is now 102.50 insteadt of 100. The amount of the fees is listed in the reference field of the bank statement.
Now we would like post the transaction as follows:
50 Bank 102.50
40 Clearing Account 100
40 Bank Fees 2.50
So first I used the Enhancement/User Exit (FEB00001 - EXIT_RFEBBU10_001) to read and to splitt the reference text.
I transfered the amount of 2.50 into the field FEBEP-SPESF (Bank Fees) but after this the result is still the same.
The amount in the field bank fees is ignored by sap (ff_5)
The posting is still
50 Bank (Credit) 102.50
40 Bank Clearing (Debit 102.50
the posting for the fee amount must be done manually also if I used the sap provide field FEBEP-SPESF .
Does anyone know if this process is possible and why sap provides the field SPESF when the amount is not recognized?
Many thanks.
Cheers,
Seb

Dear Sebastian,
Please check following config for assigning G/L Account to Bank Charges
1). You need to assign Acounts under Account Symbol - Bank Charges. Here you can define your G/L Account
2). Define Posting Rules with Account Symbol - Bank Charges
3) Assign External Transaction for bank charges to the Posting Rules
Please see if it helps.
Regards,
Sanjay

Bank charges is not calculating at the time of payment to vendor by APP

hi experts,
In APP the paying company is paying to the vendor.Now they want to issue a DD (Demand Draft) to the vendor where a bank charges is involved.
I have already customized the CHRGES/EXPENSES in Bank Determination Tab (transaction Code FBZP) to the corresponding Bank Subledger(outgoing) and also the Charge Indicator to the corressponding House Bank.
the transaction key BSP is already assigned with the ledger(Bank Charges)
I have already checked the Field status variant, it is ok
But , that system is not calculating the bank charges as it is configured in the system at the time of payment through APP when a full MM invoice verification cycle is running
Can anybody help me out?
With regards,
Sudipto Paul

You have to select update profile, which works with payment budget. Secondly, you have to define the settings for payment transfer in OF29 transaction. You should consult the following notes, in order to secure smooth payment transfer procedure:
For online update:
Note 1695556 - Main features of Customizing for onilne payment update
Note 882379 - FMPU_R: Recommendations for the online payment update
In general:
Note 400924 - Recommendations and rules for the payment transfer in FM
Note 1466979 - FM Financial transactions to be used in FI line items

Vendor Bank charges

Hello to all of you,
Is it possible to put in the vendor masterdata that we pay all the bank charges when we do a payment to this vendor?
For example by the instruction key. Because I have seen that for several countries this is possible.
We have a vendor in Italy, but we have to pay all the bank charges.

Hi,
I assume we are talking about a DME-file sent to the bank. When using formats derived from MT101, you can specify in a tag who will bear the charges.
Example: W1SE Corporate e-Banking CASH MANAGEMENT SWIFT,
Tag:
:71A: M Details of Charges
This field specifies which party will bear the applicable charges for the subsequent transfer of funds.
Usage rules:
One of the following codes must be used:
BEN: All transaction charges, including the charges of the financial institution servicing the ordering customeru2019s
account, for the subsequent credit transfer are to be borne by the beneficiary customer.
OUR: All transaction charges for the subsequent credit transfer are to be borne by the ordering customer.
SHA: All transaction charges other than the charges of the financial institution servicing the ordering customer
account are borne by the beneficiary customer.
There will be similar rules in place regarding the DME exchange you do with your bank.
Hope this helps,
Kind regards,
Rudolf

F-53 Bank charges

Hi
Guys
while useing f-53 for making payment we entered the bank charges in the screen.. becuase of bank charges i am not able to make the payment . It shows the message it is too large for clearing .
I also assigned Bank charges GL on OBXL..
Pl help me out for making payment along with bank charges
Regards
K.Gururajan

Hi
I also assigned bank charges in OBXK
but still i am not able to proces the payment with bank charges in F-53..
Any tolerance to be set?
Regards
K.Gururajan

Whom do I speak to regarding a bank charge that I ...

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