Why am I being asked to pay for free applications?

Why am i being asked to for credit card information on a free application download?

Is this what you mean...
http://support.apple.com/kb/HT3702
Or do you want to do this...
http://support.apple.com/kb/HT2534

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Does anyone know why i am being asked to pay £210 to get my daughters phone repaired or replaced for accidental damaged as the phone is only 5 months old

hi can someone tell me why i am being asked to pay £210 for my daughter to get her phone screen repaired or replace for accidental damage as the phone is only 5 months old

The warranty does not cover accidental damage. If you have a car that is under warranty and you crash it do you think you can get it repaired under warranty?

Why am I being asked to pay to upgrade to iTunes Plus?

I have three songs at the moment that are now being offered for .99 each for iTunes Plus. Why am I being asked to pay a total of .89 to upgrade when the price being offered now for them in the iTunes Store is now .99 each? Shouldn't I be allowed to upgrade them to iTunes Plus free of charge?

You can e-mail the iTMS crew about this concern by following the Support link in the Quick Links area of the iTMS interface.
I think many people share your opinion on the matter, but it's also up to each individual customer whether paying still more money for the same music (albeit in DRM-free form and encoded at a higher bit rate) is worth it.
I have purchased very little from iTMS, so the only upgrade opportunity I was confronted with was a 5-track EP I bought a while ago for an extra €1.19. I completed the upgrade process by buying the CD version of the EP in like-new condition from an Amazon seller for $1.25 (less than the cost of the iTunes Plus upgrade). Quick and painless.

HT4906 Have already purchased upgrade for iphoto for one mac and am now being asked to pay for it again for second app. Is this right?

have already purchased upgrade for iPhoto for my iMac and am now trying to upgrade my macbook pro and am being asked to pay again.

If you log in under the same Apple ID and look under purchases you can update the other computer too
LN

Why am I being asked to authenticate for example when dragging a picture from an email to my desktop? Can this be turned off? It started with Lion

Why am I being asked to authenticate by entering my password when for example dragging a picture from an email to my desktop? This started with Lion. Is there a way to turn it off? Thanks,

I found that right clicking on my hard drive, Get Info and under Sharing & Permissions when the Privilege was changed to Read & Write, the authentication pop ups stopped and I could drag pictures to my desktop and save attachments there also. Now my hubby and I will investigate the Names under S&P. We know one is System, another is him sharing. There is a third that says everyone so it will be the main one we research. I get the basics of what they are - to secure folders etc. from someone getting into my computer. I'm sure this is a pretty basic description of the issue so I guess if you read this and try any of this to stop the authentication, you should make sure you know what and why.
Thanks for your help softwater.

Why i have been charge 1 USD for free application download from apple store?

i am using iphone 4 .i have download friendcaller pro - free application from apple store.it is free appilcation even then i have been charge 1 USD
for this application.why 1 USD is charge for free application.?

Hi,
You haven't Actually been Charged...
See Here for Details...
iTunes and App Store Credit Card HOLDS
http://support.apple.com/kb/HT3702
Cheers,

HT2534 Why am I asked to pay for free games

I'm not understanding why I'm being directed to credit card payment for free games.

Hi there,
That shoudn't be like that, never. Did you maybe use diferent Apple ID to purchase them or now?
Let me know,

Why am I being asked to pay a second time,when I already subscribed?

Adobe took the money out of my account today. Why is Adobe Export PDF not working?

Hi Pat,
You absolutely should not have to pay a second time for your subscription. But, there is no record under that email of an order placed today. However, you do have an active subscription that was renewed back in May.
I don't know why the charge from this morning isn't showing up under that email address. I think you may want to contact Adobe Customer Care to figure out what's going on there. Here is the contact information: Contact Customer Care
Best,
Sara

HT201364 Hi, If I do not have to pay for free installation, why am I being asked for billing details?

Hi, If I do not have to pay for free installation, why am I being asked for billing details?
Aaron

iCloud backs up your iOS device (not your Mac) automatically. You can remove the backup:
http://help.apple.com/icloud/#/mm122d3ef202
and it will not back up again. This will not affect a backup made using iTunes. The notice you see refers to calendars, contacts, iWork documents and so on, which live on the server and are read from there by your Mac, and so will obviously disappear if you turn iCloud off altogether (which you don't need to do) or turn off Documents (which you don't need to do either).

Why am i being asked for proof of purchase?

Hi everyone, I live in Australia and bought a student and teacher edition of cs 6 design standard for a Mac from Officeworks, a major Australian reseller, about a month ago and have been trying to get my serial number emailed to me for over a week.
I have provided proof of eligibility but am now being asked to provide proof of purchase.
It took 5 attempts to even send through my proof of eligibility and has taken 3 days (not including the weekend) to get any sort of reply from Adobe.
I'd like to know why i am being asked to provide this as there is no mention of it being required on Adobe's order fulfillment/instruction page.
http://www.adobe.com/uk/special/education/students/studentteacheredition/order_fulfillment .html

Hi Damienpw133,
Please contact Customer Service : http://www.adobe.com/uk/aboutadobe/contact.html or call 1800 614 863

Why am I being asked for $10 when I have Premium a...

I paid for a premium account, why am I being ask for $10.00 again, I dont see it in my account. thanks lqg
Post transferred from blog article to create new topic;
subject/title edited accordingly.

Inlink if you are being asked for your serial number then it is usually due to the computer not being able to reach the activation server. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection failure.

Why am i being asked for my billing information when i want to download a free app?

Why am I being asked for my billing information when i want to download a free app?

Because you have not entered billing information and it is required to confirm you are in the country which you are attempting to acquire content from.

Why am I being asked for my credit card details to upgrade a Free app??

Why am I being asked for my credit card details to upgrade a Free app??

Howdy GaryFC,
Thanks for using the Apple Support Communities.
If you have a payment source associated with your Apple ID, it needs to be a vaild form of payment. To troubleshoot issues with your payment type being declined, please follow the steps below.
In most cases, this issue is caused by a formatting error in the billing address that you have provided. You can correct the issue by verifying that the information you have provided is correct, or by changing the format of your address to match the format that your credit card company has on file.
You can verify and/or modify your billing address by following these instructions:
Open iTunes. If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
iTunes Store: My credit card's security code or zip code does not match my bank's records - Apple Support
Take care,
Alex H.

My subscription does not expire for another 6 months. Why am I being asked to upgrade ??? If Adobe systems are down, maybe you should redirect us to a page informing us.

My subscription does not expire for another 6 months. Why am I being asked to upgrade ??? If Adobe systems are down, maybe you should redirect us to a page informing us.

We had an issue on our end earlier today. Can you try again?

Why do I have to pay for free aps?

Why do I have to pay for free ads. I look in my bank
Statements and says they charge like 3 dollars but the ad
Says free. This isnt right nor is it fair I already paid 300
For the itouch why charge me for the free aps. It's not like I
Don't buy things from the ap store. No I don't not download
Pro -aps.

The price of an app, and how it is marketed, is controlled by that app's developer. They certainly may advertise that an app is free, but the App Store price is the only price. If the App Store says the app is free (ie, the download button says "Free" instead of listing a price), then it's free.
If you are seeing a bill in your bank statement for a free app, that is probably coming from some kind of in-app purchase. Many apps have additional features or special game items that can be purchased within the app. A free app may still have such in-app purchases.
It's important to note that in-app purchasing should be a very transparent process. It should be made clear that you are making a purchase, and you should have to enter your Apple ID password. If you have found an app that does not make this process transparent, and hides the fact that a purchase with real money is being made, that needs to be reported to Apple as a violation of the App Store rules. If Apple agrees with you, they will remove the app from the store until the developer submits a more compliant update.

Why am I being asked to pay for free applications?

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