Why can't i get mountain lion to download when i click "download"?

So i've already payed for the Mountain Lion upgrade but when i click download, it won't actually download it. Any suggestions? Thanks!

Similar Messages

Why can't I get Mountain Lion version 10.8.3 on my MacBook?

I have Mountain Lion version 10.7.5 on my MacBook but when I check for software updates it tells me my computer is up to date.
I have MLV 10.8.3 on my iMac.

You have to Upgrade to 10.8, not update. 10.7 and 10.8 are different operating systems. Each has its own set of updates.
If you puchased Mountain Lion (10.8) for your iMac, then you can download and install Mountain Lion onto your MacBook (if it is compatible). If the iMac came with Mountain Lion preinstalled, you will need to purchase Mountain Lion from the App Store to get it on your MacBook.

Why can't I load Mountain Lion?? 2008 plastic molded Macbook running 10.7.4. Plenty of space on my HD?

Why can't I load Mountain Lion on my 2008 plastic molded Macbook? Running 10.7.4 now with plenty of space on HD. Is this just the scam to get me to buy a new computer?

Compatible machines listed under 1 here:
http://www.apple.com/uk/osx/how-to-upgrade/

I can't install OX mountain lion after download

I can't install OX mountain lion after download,the message says error of identity, delete the application and download again. My identity is ID apple, i dont understand, what i did wrong?

Shortly after starting the installation appears the message and not continuous, therefore I delete and return to lower it. At this time I'm going download again. After download it, I write to you again. Thanks.

Why can't I install mountain lion on OSX 10.6.8 MACBOOK PRO?

I downloaded the mountain lion install app and now i can't install it I get the "This disk cannot be used to startup your computer" error when I try and install. If i back out to the main install page and try it again then i get this error "OSX cannot be installed on Macintosh HD". I have read similar posts and done appropriate responses such as verifying and reparing the HD. I have a Time Capsule that I backup to and I've tried disconnecting from it and ensured its not backing up during my attempts to install. Nothing seems to work. HELP!!!!
Computer Stats:
Early 2009 13" Macbook Pro
Model identifier: macbookpro 5,5
ram: 8GB
HD space available: 60GB
Processor: Duo core 2.53
Nothing out of the ordinary. I don't have any crazy setups, pretty much straight out of the box.

It was partitioned at one point when I had windows 7 on a boot camp partition. When I deleted it I formed it back into one partition. The only disk that shows up to choose in the installer is my main HD. Hope the pic helps.

500 gb new hard drive with 4 gb ram .. why can't i install mountain lion???

Sorry for the question because I'm sure the answer is out there. But I've searched and searched and don't know why I can't download mountain lion!?!
I have a mid 07 macbook and have replaced the hard drive with 500 gb seagate and the memory with 4 gb ram. Shouldn't I be able to downloan it with those specs?? It keeps telling me I can't. I'm runinng 10.6.8 right now.
Thanks for your help in advance

It's mainly the video card. The Models 2,1 through 4,1 have video cards with non-upgradeable 32bit drivers. The model 5,1 Late 2008 and newer have at least the NVIDIA GeForce 9400M with 64bit drivers. Mountain Lion requires 64bit native drivers. Mountain Lion no longer supports Intel's GMA 950 or GMA X3100 graphics processors.
While Lion used some 32 bit and a lot of 64 bit code, Mountain Lion is pure 64 bit, which excludes more systems than Lion did. It's not something you can add memory to, for example, as it involves the base architecture.
http://reviews.cnet.com/8301-13727_7-57470261-263/older-64-bit-macs-out-of-the-p icture-for-mountain-lion/?tag=mncol;txt
http://reviews.cnet.com/8301-13727_7-57387846-263/will-your-mac-run-mountain-lio n/

Why can't I install Mountain Lion?

I've got an iMac from 2009. Now I wanna use iCloud on my iMac. If I understand correct I
need Os X Mountain Lion. So I've been trying to install Os X Mountain Lion, but I just don't
get it done.
Can somebody help me with this?
Chari

The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...
Next... Check that your Mac meets the Requirements for Mountain Lion.
Upgrade to Mountain Lion
With Regard to ML... Check here for compatibility of 3rd party Software you may be using... Also note that Rosetta is no longer supported in Lion and Mountain Lion...
http://roaringapps.com/apps:table
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
The above site also has videos on how to Install RAM should you need it...

I can't seem to get mountain lion to download. It just sits in my dock and won't load. Tried starting in safe mode an reloading - still won't work.

Very frustrated. I can't sync my music with my phone because apparently there is a bug in the version of iPhoto I have. So I tried to update to the latest and was told it's incompatible with my OS. So I decided to shell out the $20 for Mountain Lion (even though I feel I shouldn't have to since the software I'm using isn't working). Now the download of Moutain Lion just sits in the dock and won't download. I tried restarting the computer in safe mode and redownloading, still no luck.

Edit --> Preferences --> Media and Disk Cache --> Purge. And you might wanan consider substituting any compressed audio sources with WAVs, too, to avoid such corruptions. Similarly, check your audio in a proper audio editing app. Odd sample rates, weird channle mapping and so on can have all sorts of ill effects.
Mylenium

HT4946 why can't i complete mountain lion app

Hi. I recently bought the update App for Lion to Mountain lion, and it will not go thru. help?

This has worked for some people:
- Sign out of the App Store (in the Store menu)
- Quit the App Store
- In Finder - Go>Go to folder... (or Apple-shift-G)
- Paste in the following "~/Library/Caches/ "
- It will take you to a folder. Delete com.apple.appstore
- Launch the App Store. Sign in and then reclick the Mountain Lion buy. It won't charge you again.
App Store Support

Why can't I purchase Mountain Lion?

MY COMPUTER
Hardware Overview:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro2,2
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.33 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          4 MB
Memory:          3 GB
Bus Speed:          667 MHz
26 GB HD space
   currently running snow leopard
I don't know what year my computer is.
OS X Mountain Lion system requirements
To install Mountain Lion, you need one of these Macs:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory
8 GB or more of available space

- https://selfsolve.apple.com/agreementWarrantyDynamic.do. This will also show the make and model of the device.
From the above info. it sounds like you should be able to purchase it without an issue

Can I get Mountain Lion without downloading it

Is Mountain Lion available in other forms than downloading it??

Search for something like "Mountain Lion install disc" and you will find ways of putting the installer on a double sided DVD or a USB stick (would nee about an 8Gb one). Initially you download, then halt the installer when it starts up, follow a few steps and create a permanent copy of it on optical media or USB memory stick.
P.S. here is CNET's version
http://reviews.cnet.com/8301-13727_7-57479690-263/how-to-create-an-os-x-10.8-mou ntain-lion-install-drive/

Why can't I install Mountain Lion on my Macbook Air?

I get a "not compatible" message when I try to download from the app store, even thought it meets the spec requirements. Any ideas? It's a late 2008 Macbook Air (bought in August of '08 from the online Apple store) I'm currently running OS X 10.6.8
Thanks

It doesn't. In this context, Late 2008 means a model originally sold on or after Oct 14, 2008.
(71315)

Why Can't we Get Broadband in our Home when all our neighbours have it!!!!

I contacted eircom on Wednesday last, 1 July in order to request broadband be installed in my home. I called at 17.42 and the call lasted 29.16 mins. I explained to your sales representative, Louise Doolan, that I had no telephone line in the home at the present time, but had had one approximately 10 years ago. I also explained to her that in April of last year I had contacted eircom about installing broadband in our home and that there had been an issue at the time involving the reconnection and supply of eFibre, but that the issue was ultimately resolved. Unfortunately, at that time, I mistakenly understood that we were out of contract with our current broadband provider when in fact this was not the case and we ultimately had to cancel our order during the cooling off period. Louise informed me that my old telephone number had been reissued to a new address and that a new line would have to be connected. She informed me that she would call me back within 24 hours as the line was showing that our address did not qualify for broadband. I did not hear from her again. On 3 July at 10.42 I telephoned 1901, as per Louise's instructions, and spoke with, I think, Mairead. She informed me that from what she could see, the line was still not live and said that she would re-request the line set up. I was on the telephone with her at that time for 14.55 mins. Mairead informed me that she was not in the office over the weekend, but that she would follow the call up for me on Monday and assured me that she would call me back. I have still not heard from Mairead. On Monday, 6 July @ 14.22 I telephoned customer care again to follow up on the order, a call which ultimately lasted 31.28 mins. I did not catch the name of the person I originally spoke with and he informed me that broadband was not available on my phone line and that that was it. I said that I was not satisfied with that answer and requested that he put me through to someone who could explain to me why broadband was not available at my home. He transferred me to a technical team and, if I correctly recall, I spoke with Adrian. Up until this time I had not been provided with a telephone number, account number or reference number. Adrian explained to me that he was a technical adviser to people with broadband already installed in their homes and was unable to help me. He suggested I borrow a telephone from a house, install it in my home, ring my mobile and that I would then know my telephone number. I was of the opinion that this was a far fetched way to get my telephone number and he ultimately transferred me to Harry in Accounts & Billing, Customer Care, Dublin. Harry explained that he and his colleagues could see no reason why broadband was not available on my telephone line and said he would transfer the matter to the escalations department and would expect to hear back from them within 24 hours. I asked would he ring me back within 24 hours and he said that he could not guarantee that, it may be within 48 hours. I have not heard back from Harry. On 7 July, 2015 @ 16.32 I telephoned customer care yet again. I spoke with Betty in the Dublin Office. I explained all of the above to Betty and she informed me that from what she could see on screen, there was no reply as yet from escalations and that she would re submit the escalation request. I told her that I would call back again. This telephone call lasted 5.29 mins. This morning at approximately 11 am (as I was in work and called from our landline due to a poor mobile signal in my office) I called 1901 again. I was put through to the Cork office and spoke with a young girl, whose name I cannot recall, but I think may have been Aoife. She said that she could not see any resolution on the file, but that as 48 hours had not yet passed from the first escalation request, perhaps I should call back later. I told her I would. I telephoned again at 18.48 this evening, a call which ultimately lasted 51.36 minutes. As luck would have it I was answered by Betty, with whom I had previously spoken, in the Customer Care, Dublin Office. I briefly outlined the above to Betty and asked her for an update on my order. She explained to me that she tried the line again and that it was still not showing up as being available for broadband and that I would be unable to avail of same. I asked Betty for a more satisfactory reason as to why exactly I could not get broadband. I explained to her that there is an eircom exchange outside my garden, that the house itself is only 12 years old, that the house was built at the same time as my neighbour’s houses, all of whom had their lines supplied at the same time and several of whom have eircom broadband without issue. My next door neighbour has eFibre broadband. Our houses were built and wired at the same time. It is beyond reason to me that his home can have broadband supplied and my home cannot. I do not live on the top of a mountain miles from civilisation. I do not live on a remote island. I live in a housing estate in Blessington, 25 miles from Dublin. As Betty could not provide me with a satisfactory answer, I requested that she transfer me to her manager, or Team Leader, as it is known. I was on hold for several minutes. Betty came back on the phone and explained to me that her team leader said that nothing could be done unfortunately. I once again explained to Betty that, given that I was told one year ago that broadband could be supplied to my home, I would very much like to know what supernatural event occurred in the meantime that rendered this now impossible. I explained to Betty that I understand that she could not explain the matter further and that, as I would like a more reasoned explanation than “we can’t provide you with broadband at the moment, sorry”, I would like to speak to someone further up the line and once again requested that she transfer me to her team leader. I was put on hold once again and, once again, Betty came back on the line and said that her team leader would not take the call as nothing could be gained from it and that nothing could be done at the time. As you can imagine, the fact that this comedy has been carried out over now 1 week with not just one, but six telephone calls not being returned by any of your representatives, I felt it was not an unreasonable request to speak to somebody further up the line. I explained to Betty that I appreciated her assistance and that I was not put out by her manner, but that I found her team leader’s refusal to accept my call extremely ill mannered and discourteous. I asked her for her team leader’s name and for her surname and informed her that I was making a formal complaint against her team leader. She advised me that she could not give out that information without her team leader’s consent and I requested that she advise him or her of same, request that the name be released and relay my disappointment and disgust at the manner in which I was being treated, the level of his/her discourteousness and ill manners. I also asked that she request her team leader take the call personally. Unbelievably, for a third time, her team leader refused to take my call, but deigned to bestow me with details of his name – Thomas Graham. I explained to Betty that I appreciated her help in the matter, that I found Thomas Graham’s manner despicable, that I felt he was treating her in a poor manner by having her scurrying around relaying messages between him and I, that it gave an overall very poor impression, that I was under no illusion, but that I was being fobbed off, especially as I have fobbed many people off in various roles over the years and that I was very disappointed by the manner in which I was treated. For the hell of it, I requested Betty one more time to request that Thomas Graham take my call as a matter of courtesy and once again he refused, A FOURTH TIME. I explained to Betty that I was not happy with the reason or lack of reasons given to me as to why broadband could not be supplied to my home. I explained to her that, until I saw an individual outside my home, carrying out an inspection and attempting to rectify the problem, I did not see that anything was being done to resolve the issue. I explained to her that I wanted to speak with a technician or engineer who could give me a valid reason as to why broadband cannot be installed in my home. She suggested that she transfer me to the technical department. I was transferred to the technical department and spoke with Adi who did his best to be helpful, but advised that his role was to assist people with broadband already installed in their homes. He explained to me that he could not see any reason from the system why broadband could not be installed in my home. He suggested that he transfer me to the sales department who might be able to assist me. Given that I had spoken with the sales department several times and that this was where this entire sorry saga began, I explained to him that I had no desire to speak with them as they were sales people and I wanted to speak with someone with engineering/technical information. I was put on hold for a time and Adi came back to me and said that he had spoken with a colleague who suggested that there may not be enough space on the exchange I was on and I that I should write to the Planning Department near Heuston Station to request that a slot be installed for my home. He informed me that he could see from the system that at 18.59 he could see that a request for broadband connection was made. As you can no doubt see from the above, the situation is farcical. I have contacted several other broadband providers, however, all of these use eircom lines and, as such, eircom “has me over a barrel”. This is, in my opinion, an absolutely ridiculous situation. It is July in the year 2015, not 1915. I live in a relatively modern house in an area where broadband is readily available. It is just not acceptable to say “sorry, we are unable to provide broadband at this time” without any investigation outside pressing a few buttons on a screen in an office in Dublin. To add insult to injury, to treat a potential new customer so poorly is, aside from anything else, bad business. My husband and I also have mobile telephone accounts which we had intended to transfer to eircom. In addition, my two children will also shortly be getting mobile telephones and we were thus likely to bring four mobile phone accounts in addition to our broadband and, possibly, evision accounts. The fact that eircom is a national provider whose lines your competitors use and that this is the best you can come up with is very disappointing. In the circumstances above, I wish to receive a satisfactory explanation of events to date, an indication of how eircom intend to resolve this farcical situation and an explanation as to why Thomas Graham was allowed to treat a potential new customer and a member of staff on his team so poorly. It created a very poor impression of your company and I genuinely felt sorry for Betty. I should state at this time that I have no issue whatsoever with Betty’s handling of what was a very difficult phonecall. She was very courteous to me at all times and, to be quite frank, put Thomas Graham to shame. Perhaps he should offer her an apology for his behaviour too. You should also note that I am forwarding a copy of this to the ComReg and I intend to contact my local TD if this matter is not resolved in the short term. I work from home two days a week and broadband is imperative to my livelihood. I look forward to hearing from you by return. Louise Simpson

Thanks, I think I got the cabinet number from that link before, can get only:
WBC ADSL 2+ Up to 6
ADSL Max Up to 1.5
I used to get 3.5 on ADSL 2+ but a fault on the line which would drop broadband when phone rang, they fixed it by putting me back on ADSL with 1.5
Why can't they have a future estimated date? Virgin cable is just around the corner can't get that either. My 3G on iPhone is faster!

I have purchased Mountain Lion to correct the gray cursor square problem, and I cannot get Mountain lion to download

I purchased Mountain Lion from 10.7.5 on my Imac to correct the gray cursor square problem, now Mountain Lion will not fully download. Any recommendations?

Upgrading to a newer OS X does not often correct pre existing problems. MIght be a disk space issue, or the startup disk needs repairing.
Make sure there's enough free space on the startup disk.
Control click the MacintoshHD icon on your Desktop then click Get Info.
In the Get Info pane you will see: Capacity & Available
Make sure there's at least 15% available disk space.
For the gray cursor issuee, startup your Mac in Safe Mode
A Safe Mode boot takes longer then a normal boot so be patient. Once you are in Safe Mode, click Restart from the Apple menu.
If that didn't help the cursor issue, launch Disk Utility located in HD > Applications > Utilities
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk
If Disk Utility reports errors, since v10.7 Lion is the currently installed OS, restart your Mac while holding down the Command + R keys so you can access OS X: About OS X Recovery.
From there you can access the built in utilities to repair the startup disk.
message edited by: cs

Why isn't OS X Mountain Lion not downloading from Mac App Store?

Hi all,
I have recently downloaded the OS upgrade to Mountain Lion from the Mac App Store for £13.99, and it is't downloading. Since purchasing I have received the bill from Apple outlining I have purchased the item. But nothing has happened as yet. I have looked under purchases in the Mac App Store and it just shows the progression bar...
79.3 MB of 4.37 GB - Calculating...
I have restarted my IMac many times and still nothing!!!
What can I do?? I have the icon for Mountain Lion in the dock but the only options available I can see are... Pause, or Cancel Download.
Please help!!!
I am running Mac OS X version 10.6.8
Thanks in advance

It looks stuck, and at this point, you probably ought to cancel the download and start it over again. (No worries about paying again... once you buy something in the App Store, you own it for as long as it stays in the store and can re-download it all you like.)
Also, before you consider installing the upgrade, note that there are some things you should do:
1) Check all your software for compatibility with the new system.
2) Repair the hard drive with Disk Utility.
3) Make a full backup of your whole system using Time Machine.
4) Ideally, make a second full backup of your whole system using something else, like Carbon Copy Cloner. (I consider two backups to be the minimum.)
5) Wait until you have time to deal with any possible problems that crop up.
6) Install the upgrade.
Some people recommend erasing your hard drive and installing the new system "cleanly." That certainly helps ensure that you don't have any problems with the new system, but is often unnecessary. I prefer to save clean installs for when they are actually necessary, but that is only an opinion. You can certainly choose to do a clean install if you prefer.

Why can't i get mountain lion to download when i click "download"?

Similar Messages

Maybe you are looking for