Why did I get charged for the gift card from the student deal with macbook pro?
Why did I get charged for the $100 gift card student deal that came with the macbook pro? I was told that it would be taken credited off my credit card however; that has not happened. Am I missing something? Have other people been charged for this as well?
The same thing happened to me but it made sense.
I ordered a MBPR on Jun 12 for $2879 which qualified for the free student gift card. The gift card was available to ship (delivers June 20 - June 21) but the MBPR wasn't available until a month later (deliverys July 3 - July 10). Instead of holding the gift card until the MBPR was ready, Apple charged me $100 for the card then shipped it to me.
About a month later when the MBPR was ready, Apple charged me $2779 then shipped it. In the end, I was charged the correct amount $2779 + $100 = $2879.
Why did Apple do this? I suspect that some people have cheated Apple by ordering a Mac to get the promotional gift card then canceled their order after the gift card was spent. Apple is trying to protect itself.
BTW, if you return the mac then you're expected to return the gift card. If you've spent any amount of the card then Apple will deduct this from your refund.
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HT201272 Why did I get charged for dowloading music to my iPhone that I already purchased?
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Thanks for the response!
Since I only have one AppleID and since I'm sitting at the computer showing the previously purchased songs, I'm guessing your third response is the accurate. I logged onto iTunes Store and "reported a problem" with the two songs and am awating their reply.
I'm guessing that it's something I did (or didn't do) when I downloaded the songs from iTunes Store to my iPhone. I forgot to synch these two songs from my PC to my iPhone before travelling. However, I noticed that the two songs were listed on my iPhone iTunes application in a playlist called "recently purchased." I clicked on the two songs and they were downloaded to my iPhone (which I would expect); I then received an email receipt for the charges for the songs (which I didn't expect.)
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Moving this discussion to the Creative Cloud forum.
From our Creative Cloud FAQ - http://www.adobe.com/products/creativecloud/faq.html?promoid=KBGUE please see the following:
What is the Adobe Touch App offer that is available to Creative Cloud members?
Commercial or education customers who sign up for an annual membership to Creative Cloud or who buy a 12-month prepaid card at a retailer or online store will be eligible for a free month of Creative Cloud when they sign into Creative Cloud from three qualifying Adobe Touch Apps from the Android Market or Apple App Store. Qualifying apps include Adobe Collage, Adobe Debut, Adobe Ideas, Adobe Kuler®, Adobe Photoshop Touch, and Adobe Proto.
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These are user-to-user forums, you are not talking to Apple here.
If it was an audiobook then they are one-time only downloads, to get it on your other devices you need to sync it to them and not re-download it oneach. You can try contacting iTunes support and see if they will refund or credit you for the second and third downloads : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Why did i get charge 37 for lion
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My theory is that because the original appleID wasn't an email, they're making you switch to it when you update to iOS5. So that creates essentially a new appleID and it isn't recognized as the one that originally made all your purchases. Sign out of the Store and then sign in using your old ID and it should do the trick.
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Why did I get charged again for items I have already purchased?
Why did I get charged again for items I have already purchased?
My theory is that because the original appleID wasn't an email, they're making you switch to it when you update to iOS5. So that creates essentially a new appleID and it isn't recognized as the one that originally made all your purchases. Sign out of the Store and then sign in using your old ID and it should do the trick.
The other alternative is to sync your apps rather than reinstalling them....if you can. Hope the phone service helps. -
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Oh, that's strange! Your bill should be due approximately the same time each month. It seems like this charge is referring to a bill that we didn't receive payment for last month. Make sure to check all charges at vzw.com and review all the payments were made.
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HT1933 why am i getting charges on my credit card when iu am not buying anything?
why am i getting charges on my credit card when i am not buying anything?
First, if you're using an iOS device, make sure that you did not inadvertently make an in-app purchase. Many apps, particularly games, are free for the base game but charge for additional features such as levels, "coins" and other such add-ons. Check your Purchase History to see if that reminds you as to what you might have purchased:
http://support.apple.com/kb/HT2727
If you find that these were in-app purchases, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your device. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases, but there are no guarantees.
If the charges are not in-app purchases that you made and forgot but the charges do appear in your Purchase History, contact the iTunes Store and let them know. You should also immediately change your password for your Apple ID. If the charges don't appear in your Purchase History, they were probably fake charges made directly to your credit card, and your card issuer will need to handle those.
Regards. -
i brought battery charger for my mac book from the deferent store, and before i plug it to my mac book i want to verify that is genuine product. how do i get to know that?
It should have an Apple part number at the bottom of the charger and an embossed Apple logo on the face of the adapter.
Anyone can stamp a logo on the side, of course, so I would take a good luck at the part number and do an Internet search for the part number, making sure that it's genuine Apple.
Good luck,
Clinton -
I have many charges on my credit card from the itunes store that I did not make. What do I do?
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You've checked the purchase history on your account (Store > View My Account on your computer's iTunes) and nobody else has access to your account ? If you don't recognise the charges then contact iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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How do I see the balance left on the gift card I've been purchasing with?
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Obce a crd has been redeemed then its remaining amount should be on your account, the card itself is now effectively zero. My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to). If your account's balance is zero then it might not show.
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Hi, was very surprised when I received a text message saying that $4.99 was charged on my credit card from the App store. I couldn't sleep at all because this wasn't expected at all. I downloaded the app through my.....
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You do!This is a user to user forum: you aren't talking to Apple here, and no-one on here can help you. You need to contact Support. Go to https://expresslane.apple.com ; select 'iTunes' in the first column and then 'iTunes Store' in the second column. In the third column click 'Purchases, Billing & Redemption' and proceed from there.
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