Why do I pay so much?

I Have been with Verizon since they came to phoenix and right now I'm in a contract with 12 months left. My plan is unlimited talk and text and 1 gigabit of data and I pay 100.00 a month. Recently I was looking in to prepaid plans and discovered that Verizon now offers a prepay plans and their lowest plan is 60.00 a month which includes unlimited talk and text and 2 gigabits of data and then they have another plan which is unlimited talk and text and 4 gigabits data for 70.00 a month. Needless to say i was mad I pay 30.00 to 40.00 more and get less. When I called Verizon and asked them why a new non contract person can get a better price than I'm receiving? Their answer was that with the contract phones we get their excellent customer service the prepaid phone customers only get a reduced version. Now I don't know about you but I do not make 30.00 a month worth of calls to Verizon's Excellent customer service a month. I don't even do It in a year or throughout my entire contract. So where do you think my 30.00 goes not to the unlimited data pond they took that away, maybe to the upgrade your phone early pond? No, they did away with that too. Oh I know, It goes to the Ceo's and shareholders. Well that's probably good I'm sure they could use it. Tell all your friends and family to call customer service and inquire about the new prepaid plans.

What type of phone do you have? Is it a newer, 4G phone? Those phones are NOT available with one of the pre-paid plans.
Do you have a Family plan, or only an individual plan? Family plans are not an option on pre-paid plans. You would have to manage each line separately, keeping a pool of money available in each plan to be paid when the plan renews each month.
Several people have posted on these forums when they have forgotten to "fund" their pre-paid account and have lost their number and have to begin service again from scratch. There are also those on these forums who have forgotten the funds in their pre-paid account "expire" after a period of time and money in your account can be lost in this manner. Yes, there are upsides, but there ARE downsides to having a pre-paid account. You would have to balance the pros and cons to see which would be the best fit for you.
Of course, pre-paid is an option, one which everyone must make for themselves. Not everyone will be happy with a pre-paid, but if price is the deciding factor in your choice, it may be the correct choice in your case.

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Why do i pay so much not to not be able to use my phone

I live in the country several miles outside of the range of a cell phone tower. So what i cant figure out is why do i need to pay $250 for a network extender when i pay verizon $110/month for a phone i cant use at my house? Im eligible for an upgrade and if verizon isnt willing to do something about this i may just go get me a $40 unlimited phone plan from walmart.

Not sure what "key details" you think I didn't pick up. It is impossible to pick up "key details" which are not mentioned.
Nowhere in your original post is it mentioned you recently moved. If you want that "key detail" picked up, you should mention it.
I guess YOU didn't pick up the "key detail" that I assumed you had moved to a new location, or the "key detail" that it was YOUR decision to move, not Verizon's although YOU want Verizon to pay for a decision YOU made.
I am all for people choosing the best provider for their situation and wish you luck with your Walmart service, however I see NO REASON WHATSOEVER why Verizon should just give you a network extender for a loss of service thru no action on their part. It was an action on YOUR part which is causing YOU this problem.
When you sign a contract with Verizon, you have a 14 day window in order to determine if you want to keep their service or leave without penalty. In this 14 day window, you should check to see if you receive service where you feel you need it. One of these areas, in your case at least, is in your home. If YOU move to a new location at some point during YOUR contracted period where you no longer receive the required service in your home, it is incumbent on YOU to remedy the situation, NOT VERIZON.
Whether this remedy is YOUR PURCHASE of a network extender or changing to a different provider, that is totally up to you. Good luck with whatever choice you decide.

Why do we pay so much money for Apple but no device can stand a fall? Even with a case.

I feel that apple should make better products that look good and is durable. That's crazy how we all spend over $200 on a product and the moment you may accidentally drop your device, the whole thing shatters.
I had put a otter box on my device and, still my brand new iPod is cracked and ugly.
Now we invest in these products and when accident happens we are asked to pay half of what was already paid to just get a screen replacement. That is crazy.
Apple may have "nice" customer support but creating devices that are not accident proof and then charge the customers two times more than what should be the price. I am a college student and in my business class the one thing my professor drills in our heads is. CUSTOMERS ARE PRIORITY!
Don't get me wrong I love all of apple products but i am sick of this problem and it seems no one wants to put the customer first.

Does brand new mean that you have owned it less than three months? If you bought your iPod with a credit card, check with your card company. Some cards provide Purchase Protection insurance which will replace or repair any item lost, stolen or damaged within 90 days of purchase.

Whats with the price difference between america and australia with the new macbook with retina display why are aussies paying so much more

what is apple charging so much more for the same product when u convert 1999 us dollars to au dollar apple is over charging like $400

Silly child ...
I am not discussing individual policies, and only in the context of "cannot ciriticize Apple" ("over charging" in the original post.
Now go away away, boy ... you bother me!

Why am I charged so much for Broadband???

I've just looked at my bill and I'm being charged £28.35 a month for my broadband, but the most expensive package I can find on BT.com is £26 and that includes Infinity - I only have an old 2.0 homehub...
The billing info pages aren't very helpful so I can't find out why I'm paying so much. Any ideas?

It's not the model of homehub that determines your bill, it's which package you are on. You may also have your line rental included in that figure. Line rental is about £15. If you contact Live chat should be able to explain your bill to you.
See this link for broadband packages to establish which you are on or its equivalent
http://www.productsandservices.bt.com/products/broadband/packages
Link to live chat
https://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums

My data never works and voice hardly works. Why do I have to pay so much?

I currently pay roughly $180/month for 3 phones that get next to no use. This is because the phone barely function, or I should say the network barely functions. My "4G" data works maybe 10% of the time. It usually flips to 3G after a couple seconds of use making it unusable. I was so excited when Verizon gave me another gig of data to not be able to use!
Voice is horrible. I can't make or receive calls most of the time. I always just let it go to voicemail so I can have Google Voice email me the message. It works 20 times better than trying to actually have a conversation on my phone.
Verizon: please either cut my bill down dramatically or let me out of my contract. 2 of my lines only have a few months left anyways and I will not be renewing. I can't continue paying so much for a service I can't use. Please don't make me go to the BBB again. I don't like doing that but it seems like that is the only way you will listen.

The main zip code is 49512. Its right near the Gerald R Ford Airport, so I don't see why there wouldn't be awesome coverage.
The other 2 lines do have a ton of issues as well. My son complains at least a couple times a week that his texts aren't working and my mother who uses the other line can hardly ever get through when she tries to make calls.
I moved to this address about a year ago and I thought it would fix my service issues because I have had problems with service in the past. Unfortunately the move did not help. I am not sure what's wrong with the network but its frustrating.
I checked my usage for the past few months and we have never used more than 600 megs of data and 700 minutes. That's between 3 lines with no home phone. Do you understand how frustrating it is every time I have to pay this bill? I feel like the only reason I pay it is to avoid ETFs, not because I use the service.
Please tell me what I need to do to get rid or this service or cut the price dramatically to make it reasonable for the level of service I am getting.

Why should I pay 3.5 times as Much Aperture in Switzerland in France?

Why should I pay 3.5 times as Much Aperture in Switzerland in France?

If you have the option of which to buy, of course buy the cheaper one.
As to why the prices are different? Are all Swiss apps more expensive? Are there taxes in one country and not in the other? There is no inherent reason why prices in one store should be the equivalent in another - almost no product is so. Why would or even should they be?

I have Adobe Creative Cloud, I thought FormsCentral was supposed to be apart of that. Why do I need to pay so much more?

I have Adobe Creative Cloud, I thought FormsCentral was supposed to be apart of that. Why do I need to pay so much more to add FormsCentral. Is there something in the Creative Cloud that will work the same way?

Hi maybeamy,
Please see Is FormsCentral part of the Creative Cloud?
You can create unlimited offline forms with the desktop application that's included with Acrobat XI as part of Creative Cloud. If you want to track responses, or create more than one web form, you'd need a FormsCentral subscription.
Please let us know if you have additional questions.
Best,
Sara

Paying too much with Verizon?????

A while back I dropped my smartphone access fee due to the fact that I just didn't use the smartphone very much. When I did use my smartphone I was frustrated by call drops, bad voice, and that annoying touch screen that seems to take you to places where you don't want to go. My average bill without plan changes was $124 or so with 2 lines and only one of those lines a smartphone and thankfully it was that price because of my government savings discount. Now my bill is $117 and change without the smartphone access charge. How does a $29.99 reduction in features equal only a $7 savings on the bill????? I know that I am being cheated by Verizon out of money and I am tired of talking to customer service reps that give me lines about how they "Can't" provide customer service. Hopefully Verizon answers this question for ALL to see... The economy is very tough right now and WE are customers paying good money to companies that don't recognize the fact that "the customer is always right." What happened to decent customer service?

garbri wrote:
Not sure what a "proration" is or what it was for, but the account is paid in full. This still doesn't answer why I am paying $117 without smartphone access when I was paying $124ish with smartphone access? The $117 is my standard monthly charges with taxes included. $124ish was the average standard monthly access charges with smartphone access included as well as taxes.
Proration just means applying part-month charges, so any month where you change your plan, unless you do it on the bill date, you get a bill that reflects so many days at one rate, and the rest of the days at another. However, you are saying that $117 is the charge you are seeing on all the monthly bills, so proration isn't the cause.
However, I'm not sure how you are expecting people to answer without seeing your bill. Presumably you can compare the old bill with the new bill and see what charges have changed, apart from the smartphone data going away. One thing to check, are you being charged for feature phone data? There are various packages, less than $29.99 but can still be significant.

Paying too much?

Does anyone else feel like they are paying too much? I have been with Verizon for 3 years now and my bill for 5 people is about $300 a month. I called to see if I could get any sort of lower rate for being a customer for so long and I was given the option to remove a GB of data from my plan to help lower my cost. I was also offered a promotional GB. Magically, when having my GB removed, I went over my data and was forced to buy the GB back. Verizon has no idea as to why the data was so high. I have been looking at less expensive options. I have let Verizon know that, but they basically said go ahead. Verizon has very poor customer service. In my opinion they do not care about their customers, only the money in our wallet. As soon as my phone lines are FREE from the contract, I plan to leave Verizon. They are far too expensive and don't provide for their customers. I even have a 17% discount on my bill through my work, but conveniently, it only applies to a small charge that has no purpose. If you are considering Verizon don't, you are better off somewhere else!!

flaker22 wrote:
I even have a 17% discount on my bill through my work, but conveniently, it only applies to a small charge that has no purpose.
I would be curious what that "small charge that has no purpose" happens to be.
Are you on the More Everything plan? If so, that "small charge that has no purpose" is for your data. If the data on your plan "has no purpose" simply change your data allowance to the lowest possible amount and it WILL save you money.
If you THEN go over your data allowance, that charge DOES have a purpose then. If you use the data, then the charge DOES have a purpose.

Why should I pay 90% higher ( US$ 94,99/mo x US$ 49,99/mo) to annual subscription in Brazil?

Why should I pay 90% higher ( US$ 94,99/mo x US$ 49,99/mo) to annual subscription in Brazil? I am releasing a web dev. biz. so please help.
We understand a price plus due adobe brazil technical marketing and products support but 90% higher? As you know we also have exchange rate problems so please help us offering a better price.

Hi SILVEIRA,
The explaination I have regarding the price difference is this
Adobe decides the price at which it sells its product on the Adobe Store. A number of factors influence our regional pricing including local market conditions and the cost of doing business in that region. Please note that resellers are free to decide at which price they sell Adobe products, which can be less than the price on the Adobe Store.
We establish our prices for Creative Suite products in U.S. dollars, Euros, Yen, British Pound and Australian dollars on a regional basis using a consistent methodology. Local market conditions significantly influence our pricing – these include the costs of doing business in different regions and customer research that assesses the value of the product in the local market.
We conduct the majority of our business through our retail and licensing channels. We depend on our retail partners in local markets to help us reach as many customers as possible, support those customers, and much more.
As stated, the cost of doing business in the rest of the world is higher than in North America. That higher cost is reflected in some of our pricing and would remain no matter how customers chose to purchase. For example, customers will still read about our products through local press to whom we reach out; they will meet local Adobe sales people who conduct seminars, participate in user groups, and visit large customers; and they will rely on support resources that Adobe makes available in these markets. All of these efforts impact the business costs of securing the sale, whether that sale is delivered online or in a box.
-Dave

Best time to upgrade to avoid paying too much upfront?

Is it better to upgrade right after you've paid your monthly bill to avoid paying too much out of pocket? I know you have to pay for the month ahead but I am trying to do it the cheapest way out of pocket?

sunshine34 wrote:
Is it better to upgrade right after you've paid your monthly bill to avoid paying too much out of pocket? I know you have to pay for the month ahead but I am trying to do it the cheapest way out of pocket?
I don't see how paying out of pocket would change if you were to upgrade now then later. I suppose the price(s) of a phone could change as in drop in price. If you don't want to pay out of pocket then try looking at the free phones Verizon has to offer.

Simple question: I want to use iCloud as a back up disk for my documents folder. How can I do this? If I cannot do this, why am I paying for access to "the cloud?"

Simple question: I want to use iCloud as a back up disk for my documents folder. How can I do this? If I cannot do this, why am I paying for access to "the cloud?"

iCloud does not provide general file storage or backup, so you cannot back up your Documents folder using it. You will need to find a third-party alternative - this page examines some options (some are free):
http://rfwilmut.net/missing3
iCloud at basic level, with 5GB is storage, is free: you only pay anything if you want to increase the storage space.

Since iOS8 my iphone 3GS no longer synchronises with my two ipads and my laptop. none of the many suggested solutions work. i rely on my phone to work as it did before for medical reasons. i did not ask for this to happen. why must i pay?

as my iphone used to remind me when to take my medicine wherever i was i could trust apple and its products for use. i can no longer do this and mourn the loss of freedom of movement i had prior to iOS8. i have spent days and days following advice and suggested remedies without success. i see no other solutions than buying a phone that will sync with iOS8. but why should i pay to repair damage to the system i have relied upon done by someone else? is it in fact legat for anyone to do this to me, or anyone else?

I cannot check any recorded version of any telephone call. You are referring to me as if I am an Apple employee. That could not be further than the truth. If you took the time to read any part of where you register for the forum, this is a user to user forum. I am a user just like yourself.
You made the statement that you use your phone to create a reminder to take medication. A 3GS phone is incapable of running iOS8, so that has nothing to do with it. I asked if you have iOS8 on your iPads, which you fail to identify, and avoid the answer. And where does the laptop fit into this, since it does not use iOS8.
If you were to identify the problem you are alleging, then someone might be interested in helping. You do not indicate your issue except to say about an inability to synchronize between devices. And I do not appreciate your assessment of my character.
Let me be precise: You are not addressing Apple, no one can determine what has happened to your devices since you do not describe the issues, and it is not up to users to determine responsibility. I suggest you contact Apple again, as you state you have done, and take up the issue with them.
I'm through.

Why is Firefox writing so much data all the time?

I am running Windows 7 x64 and Firefox 8. In my Task Manager I display the I/O Write Bytes of all processes. I have found that Firefox is ALWAYS the Process with the largest amount of write bytes after it has been running an hour or so even though there are dozens of other processes there. The only Web page is Google and all of my plugins are disabled.
Why is Firefox writing so much data all the time?

Firefox may be updating the phishing protection database or do maintenance with other files like places.sqlite. It should stop at some point if that has been done.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem.
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

Why do I pay so much?

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