Why doesn't verizon offer IMAP?

how come verizon fios customer's can only get pop email and no imap support?

According to their response to this idea in the Idea Exchange:
Status: Not Likely
We have strategically chosen POP3 Email architecture to minimize storage costs. Please know that each master email account has 2GB of storage and if the user does not POP their email, the email is accessible from anywhere with internet access via myverizon.com.
You are welcome to vote for the idea, but Verizon doesn't seem to be interested in IMAP.
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Why doesn't Verizon offer any Contacts backup solution for prepaid customers?

So I used to be on a contract plan, had my branch office close down, went out of work, and ended up having my contract lapse (this was a couple years ago). After all the monthly service charges for two lines mounted up before Verizon actually shut off the service, combined with early disconnect penalties and the like, the final bill was like $1100.
I wasn't about to pay this, so I ended up switching to a prepaid plan. I understand that prepaid services naturally will carry certain limitations and restrictions of service as compared to contract plans, but one of the most absurd and ridiculous limitations is having no way to backup contacts, whether in general, or when switching devices (particularly from Android to Apple, or vise versa).
As soon as I switched to prepaid, the Backup Assistant feature designed exclusively to backup contacts stopped working. To add, the Verizon Cloud service is not available for prepaid customers. You would think as small as a vcf namecard file is to backup, that either 1) Verizon Cloud should be accessible to prepaid customers, maybe not to the extent of backing up photos, etc., but at least to backup contacts, or 2) enable the original Backup Assistant feature for prepaid customers to backup contacts.
I'm now switching from an Android device to an Apple device, and Verizon is offering me no solutions to backup my contacts, other than a customer service rep telling me I could try taking both devices in to a store to see what they could do, but promised nothing in regards to them actually being able to do it. Android to android is simple, as you can export your contacts to an external SD card, and then import them back in via the external SD. But when switching to apple device, you can't do that. There's also no indication I could import contacts from Gmail to an apple device.
Even after getting gouged with an $1100 collection debt from Verizon due to an unfortunate loss of job, I stayed loyal to them, continue to reach in to my pocket and send them money every month for the last 2 years on prepaid, yet I can't even backup my contacts? It's completely absurd.

if you have an iPhone you'd just do it through iCloud( I ssume ) and if you have Android you'd just do it through your Google account

Whenever I try to update flash player it demands I close a dashboard client, but it doesn't say which one. I have 10 of them running. the installer must know which one, why doesn't it offer to close it (or them)?

see the title.

the installer doesn’t flag the clients…that’s the problem. if I knew what it was complaining about I would kill it. please don’t tell me the installer is really saying “kill all the dashboard clients”. if that’s it then why doesn’t it offer to do it? either a) it knows where the conflict is but won’t tell me; or b) doesn’t know even if there is a conflict and leaves it up to me to guess. great. sure, I could kill them one by one and eventually find out which one, assuming the answer isn’t b), but I really think the installer could do a better job. up to me there would be no flash clients and thus no issues.
dxc

Why doesn't apple offer a viewer/file browser for iCloud Drive?

Why doesn't apple offer a viewer/file browser for iCloud Drive?
Dropbox, Microsoft’s OneDrive, and Google Drive all have viewer apps that let you see and manage what’s in the drive. The only way you can do that with iCloud Drive is through a web browser. Very frustrating and backward.

I found a possible band-aid for our problem:
1) On iOS 8 Device, go to Safari / iCloud.com
2) Once you get to iCloud.com, you'll notice it won't give you the option to log in.
3) Tap on the URL bar (this should bring up your bookmarks bar and Frequently Visited Sites)
4) Tap, Hold, and Slide your finger down on that section (this will reveal two options: (1) Add to Favorites, and (2) Request Desktop Site
5) Tap Request Desktop Site
Log in as usual, and you can now access iCloud Drive with your PDFs and other documents like any other computer.
I too am disappointed as I was looking forward to view PDF's shared between my Macbook and my iPad, but I think this should work until Apple comes out with a solution.

Why doesn't Verizon FIOS offer more free movies

Take a look at Comcast's offerings in free movies. Verizon give you next to nothing. They even charge $2.99 for 25 year old movies. One time I saw an old movie offered ON Demand for $2.99 and the SAME movie was playing on a free Verizon movie channel.

I agre about the lack of free movies on Verizon OnDemand. I stick with FIOS because it's got great picture quality even for non-HD tvs, and it's a good value. But OnDemand has been a big disappointment. Slowly Verizion is adding new channels to OnDemand - like Adult Swim, TBS, TNT, AMC etc. But it is extremely lacking in the free movies On Demand compared to Comcast.
I had the Movie Pack for about 8 months and cancelled it because there were only a couple of shows I liked on Showtime and once you work through all the movies you want to see on a service, 90% of them are repeated over and over again on the other channels. We're switching to HD now and there are a couple of more movie channels on it so hopefully we'll get some more content.

Why doesn't Verizon allow retirees from state employment to continue to receive discounts?

I worked for the state of Texas for 25 years. I am now disabled but being paid by the State of Texas' Employee Retirement System as a continuing "disabled employee". Verizon (customer service) doesn't recognize this as a valid form of state employment; therefore I am losing my discount. WHY? It seems contradictory that a continuing employee - or retiree from employment should continue to receive benefits. If not through state employment; why not as a disabled person? I just think Verizon is not being fair with a discount they should be providing.

sttxdisabled wrote:
I worked for the state of Texas for 25 years. I am now disabled but being paid by the State of Texas' Employee Retirement System as a continuing "disabled employee". Verizon (customer service) doesn't recognize this as a valid form of state employment; therefore I am losing my discount. WHY? It seems contradictory that a continuing employee - or retiree from employment should continue to receive benefits. If not through state employment; why not as a disabled person? I just think Verizon is not being fair with a discount they should be providing.
People need to understand whether your employer offers a discount and how much that discount is is up to your employer not Verizon. Verizon has nothing to do with whether Texas wants to give retirees discounts. Considering what party runs your state is should not be shocking that neither retirees or disabled people get anything. 1/4 of your state is uninsured that's all you need to know about how your state is run.

Why doesn't Verizon approve the Nexus 5?

I just got done chatting with Verizon support. I was trying to decide whether to buy the Nexus 5 but they said it hasn't been approved for the Verizon network. Is there a technical reason for this or just a "business decision" (aka disagreement with Google) or both? I've read endless blog posts and comments but am interested to know the official reason. What would happen if I try to activate the phone via MyVerizon?

Maybe it doesn't support it because Verizon said no thanks. did you hear the debacle on the Nexus 7 tablet that Verizon chose not to sell after Google announced it would be available on Verizon? Maybe this is more about Verizon making secret deals with Apple to help protect it's sales. Really, the only distinction from Apple to Android, is that if it's not a Nexus device, it gets updates filtered thru the device manufacturer and the carrier. But Apple doesn't get this filter, and neither does Nexus devices, so it stands to reason. Remember VZ Navigator on non-Nexus devices? Really Verizon, if Apple can't make a better map navigation tool (remember the debacle with iPhone 5 and Google maps?) then why do you think you can do better than Google? some opf my money I pay to Verizon goes to them developing stupid apps like VZ Navigator that don't even get used and just suck up space and resources on my phone! Kicking Verizon to the curb and heading to T-Mobile. The more customers that switch, the better the network will get on T-Mobile. Then Verizon will change it's tune when it's not number one.

Why doesn't Verizon tell you about "Plan B" when your phone is stolen?

They pretty much want to disable the phone as soon as it's stolen, but there are options for locating it (though I wouldn't go there without a police officer).
Could possibly have retrieved my DroidX and friend's IPod Touch if they'd been more forthcoming. Instead, looks like they are just trying to sell more phones on the backs of petty thieves.
(Plan B is at https://market.android.com/details?id=com.lookout.labs.planb&feature=search_result&rdid=com.lookout.labs.planb&rdot=1, BTW.)
Also recommend getting "Where's My Droid" --- helps you find phone if you just misplaced it, and gets GPS coordinates if it's been lost or stolen.

caslon wrote:
They pretty much want to disable the phone as soon as it's stolen, but there are options for locating it (though I wouldn't go there without a police officer).
Could possibly have retrieved my DroidX and friend's IPod Touch if they'd been more forthcoming. Instead, looks like they are just trying to sell more phones on the backs of petty thieves.
(Plan B is at https://market.android.com/details?id=com.lookout.labs.planb&feature=search_result&rdid=com.lookout.labs.planb&rdot=1, BTW.)
Also recommend getting "Where's My Droid" --- helps you find phone if you just misplaced it, and gets GPS coordinates if it's been lost or stolen.
While you do make a good point, it's not quite the Black Helicopter scenario you'd like to think it is....(But since it's a popular pastime to make Evil conjecture about those that think differently than we do, go ahead and indulge yourself....)
It is Verizon's policy to NOT officially support the 3rd party apps available in the various App Markets. Part of that is to absolve themselves of the liability brought on by bad apps causing havoc on your phone (they do exist, I know). The other part is to not show certain favoritisms to various app developers, of which there are thousands. Hell, for a long time, that's why AT&T (if I understand what I read a whikle back) didn't carry Android phones because they didn't want to allow 3rd party apps on their phones. I don't know Apple's official policy on apps for the i-Whatevers, but Apple does vet out the app they allow pretty seriously.
At least, this is how I have interpreted the various explanations on the subject.
Right or wrong, there's your answers (among others). And I do agree with your point. It would help us locate a certain grandson's missing Samsung phone at the moment...
Geri O

Why doesn't Verizon do something about their tech support?????

Verizon Tech Support is definitely outsourced to call centers outside the country. They are quick to offer an apology to your problem, but they make it very apparent that it is your problem. If you do not do exactly as they instruct you to do, they will happily close out your ticket, and your problem still remains unsolved. I have been through the ringer with them on more than one occassion about the same exact issues. Each time that I call, I have to go through the same song and dance, eventhough it is the exact same issue that I have contacted them about before, and the issue is clearly on their end and not on my system. On one occassion, I sat and argued with a gentlemen in Mexico that my issue wasn't fixed. They said it was fixed. I said it wasn't, and I would loose my DSL connection while I was on the phone with him. Another instance, they disconnected my DSL because I have dry loop service and my home line did not have a dial tone, so the techs came out and disconnected everything. Tech support was a joke then as well. I was on the phone for several hours trying to convince them that it was an issue on thier end and not mine.They claimed that I had to be home for the repairman to come out, but I did not have to be home for them to come out and disconnect it in the first place. Because I would not go through all their trouble shooting steps, they would close my ticket out and my problem would remain my problem until I would call them again. It took an act of God for them to come out and get things reconnected again. I actually feel physically ill now when I have an issue with my DSL because I know what it will entail just to get the trouble ticket set up. I have had the operators claim that we have a bad connection (after being on the phone with them for over an hour). They claim that they will need to call you back, but then they never do. When I call back and check on the status, guess what, my trouble ticket had been closed out.   This past instance, I called and complained about a slow connection. The same exact issue that I contacted them about over a month ago. After going through the song and dance again, they claimed that someone would call me back in 24 hours, and no one has. I have complained to the FCC and the State Corporation Commission on more than one occassion, but it seems as if it just business as usual for Verizon. {please keep it relevant} I think that is the only way that they will get the message that what they are doing just isn't going to cut it anymore, and they need to make some changes. I have cut my home phone line with them because of their lack of service. If I had an alternative to DSL available to me in my neighborhood, I would gladly take it so I could finally severe all ties to that company. There has to be something better than business as usual.

{please keep it relevant} I contacted tech. support on Sunday about my slow internet connection. I was pulling 52 kbits/s on a 3M service. This is the second time that I have had this issue. The last time I contacted tech support about this issue was about a month ago. I went through the same song and dance without any resolution.  Somehow the next day, my connection was corrected and I was getting my 3M service again.
This lasted for a month. I called Sunday, 10/11/09 about a slow connection again, Same issue, only able to get 52 kbits/s. Yet, I had to set through the same old song and dance with Verizon tech support. We did things like clear my internet explorer cache and cookies and run a speed test, when I already told the foreign gentlemen on the other end of the line what my connection speed was. How is that going to help improve my connection speed????? At the end of it all, I was told that I would be contacted by a senior tech support specialist from Verizon within 24 hours. Sure as the sun shines, it is now Tuesday, 10/13/09 and I have yet to hear anything from the senior Verizon tech. support..   The kicker is that I am not at all surprised by this. This is now the norm for Verizon. Yet, I still pay my bill. I am still under my contract.
I am going to make a prediction. Next month about this exact same time, I will be contacting Verizon with the exact same complaint, a slow interner connection, and I will have to go through the same old song and dance and have to do things like re-boot my modem and clear my internet explorer cache and cookies and run a speed test, eventhough I have told the foriegn guy from tech support that I have already done all this. Then, they will promise that someone from the senior tech support from Verizon will give me a call back within 24 hours and I will not hear from anyone.
{please keep it relevant}
{edited for privacy}

Why doesn't Verizon care about loyal customers?

I have been a customer of yours for the last 10 years, and when I renewed my contract this year, I had an idea I might be moving overseas for a two year teaching commitment. Your store agent assured me that it would be possible to suspend my line for up to 2 years if necessary (non-military suspension), so that I could keep my number while I was overseas. I ended up accepting this two year position overseas, and am now discovering that what he promised was false.
Since I would not have renewed my contract if I had been told the truth, and because I have been a faithful customer with Verizon for the last decade, I asked for the $210 cancellation fee to be waived. Your customer service rep, Jessica, Badge (removed) refused to waive this fee. Not only was she unwilling to work with me, she was also unable to give me the number to customer service. She told me to go on myverizon.com, but was unable to direct me to a customer services phone number, whereupon she suggested that I just go Google it myself. I don't mind looking up your customer service phone number, but I find it astonishing that a floor supervisor was unable to provide it to me directly. I also am stunned that the cancellation fee was not able to be waived, given the circumstances.
Despite my tenure with Verizon (or perhaps because of it), I am left in awe of how badly your company chooses to treat its constituents. This entire experience leaves me feeling that my loyalty to your company has been profoundly misplaced, and so when I return to the states, not only will I not be returning to Verizon, I will also caution my family and friends against using Verizon.
I understand that you're a gigantic company, and you probably don't care one bit about one upset customer, but on the off chance you do care, or want to review your policies, I figured I should probably tell you about this, rather than keep it to myself.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

Hi Amh00,
Oh my! We always to provide accurate information when making changes to your account. Congrats on your new position. We apoologize, for the behavior that you received from the supervisor, it was unacceptable and not tolerated at Verizon Wireless. We know that there are times when you may need to suspend your services for various reasons. We do offer that ability to suspend for other reasons outside of lost/stolen or military suspend. When selecting “Other” as your reason for suspending your service, your line will remain suspended for up to 90 days. For each line of your account, you can only suspend your service for up to 180 days in a 365-day period.
If you choose to suspend service without billing, then your billing will automatically resume at the same time that service resumes
http://vz.to/1uLgLgr .
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

Why doesn't iTunes offer me a chance to upgrade an Album?

I have a protected/DRM'ed AAC album (a couple actually) that I bought from the iTunes store, but I have never been offered an upgrade to iTunes+, even though iTunes+ is available? Is there something that I can do to initiated an upgrade if the album doesn't show in Upgrade option?

I have had this problem too, with 'Queen - The Platinum Album' and a disc of violin concertos with Nikolai Znaider as soloist. Seemingly these albums are no longer available in the iTunes store, at least in Germany (the Queen album may still be available in the USA).
I was (relatively) happy to pay for the iTunes+ version as I wanted now to use my iTunes library also with a Sonos multi-room audio system and this does not play DRM protected music. However, it seems that this option is not available.
I also wonder what happens if I lose the original files for the albums and need to replace them. Seems to me that inability to recover purchased music rather invalidates the whole iTunes Store concept. I'll stick to CDs.

Fios is in my building - so why doesn't Verizon know that?

Last month Verizon installed Fios in my 8 unit condo and currently has one of the unit owners outfitted with and paying for service. Upon install, the engineer told my fellow condo association trustee (the one with the service) that the building was now ready for all other units to schedule service.
So I called to schedule my install. I have had three discussions with Verizon customer service reps in the past week: Mark, Colleen, and Miss Belle (apparently no one has full names.) The issue is that the Verizon "systems" indicate that our address is blocked. This is clearly not true given that someone in the building is currently paying for service. On 11/30 I was told that a request was being submitted to an engineer who could verify and allow install. Today I followed up, and once again the system has no new information about this situation since last week.
The final word from customer service is that they have submitted the engineer request. They have no ability to follow up on this request. There is no way for me to follow up on it either. When I asked if I should call customer service back in a week, I was told no, it was out of their hands, and with the engineers. "I might see a service unit stop by my property at some point." Nor can they provide me with any timing on when said engineering department may get back to me.
I asked Miss Belle if I could speak to a manager, however there are none on staff at 5:30p on a Friday for the entire customer service department at Verizon. She took down my contact information - I'm sure someone will get right back to me.
Verizon, you have already outfitted our building. Myself and 6 other residents are trying to give you our business, which is already provided to my neighbor 20 feet down the hall. Because this is the only other way I can figure to submit this request after my so far customer service dead ends, if at all possible I would highly appreciate someone further looking into this issue. {edited for privacy}
Just trying to buy your service.
HShea

azya,
Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board. you will find a link to the private board where you and the agent may exchange information.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Why doesn't LR4 offer Bridge CS6 as external editor although it does so with Photoshop CS6?

I shoot in RAW, download my photos into LR 4 and was expecting to edit them with ACR7 before opening them in Photoshop CS6. Photoshop CS6 is automatically offered as an external editor and so is Bridge, but not the latest version of Bridge. After several frustating attempts I finally found out I had to go into the Preferences panel and manually link the bridge.exe app to Bridge CS6!

I have CS6 myself (as well as LR) and do not (or rarely) use bridge. However, I can see a few scenarios where Bridge bundled with Lightroom would be useful.
Lightroom only shows you what is in the Lightroom Catelog, not what is actually on your file store. (ok you can synch or import, but these are work arounds to see what is actually in your folders).
Lightroom only recognises various file types, and you may have multiple other types of files to support your file / project structure (eg PDF's, Indd, autocad, excel, word).
There are times when an image savvy folder browser is useful.
So, I agree with going direct between LR and PS, but somtimes the macro view of your digital assets is what is required.

The better question, why doesn't Mozilla offer e-mail that is private?

With no one to trust considering the revelations recently all e-mail providers are voluntarily giving the government access to ALL e-mail, would Mozilla offer to stand up for the Constitution of the U.S.?
There wasn't an option for this question.
''locking as off-topic for Firefox support''

That is actually a very good idea. But, we are mostly volunteers, you can though leave your feedback and suggestions to input.mozilla.org/feedback

Why doesn't iphone offer most basic features that I can enjoy on any simple device from Nokia or Samsung?

For example:
1 - Sending photos, videos, recordings over bluetooth to any other device. Is it so difficult?
2 - Forwarding sms messages
3 - inserting a contact number in an sms
4 - Assigning any sound file to a contact
these are the first ones that spring to my mind, I'm pretty sure there are more of such lacks.I've been using an iphone 4 for like 5 months already, and i really like this phone, but got to admit that it lacks many things and sometimes it drives me crazy. Why have I paid 1800 turkish liras (about 900 euros), then?

murattatar wrote:
For example:
1 - Sending photos, videos, recordings over bluetooth to any other device. Is it so difficult?
Difficult? No. But it's never been a feature of the iPhone. Probably in an attempt to reduce or at least contain music piracy.
2 - Forwarding sms messages
3 - inserting a contact number in an sms
These are easily done.
4 - Assigning any sound file to a contact
Once you convert the audio file you want to assign to a contact to a ringtone, this is simple. It should take no more than about 2 minutes to do this once you know how. There are a number of free apps that can do this directly on the phone, or you can do it on your computer and sync the ringtones back to the phone with ease.

Why doesn't verizon offer IMAP?

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