Why is FaceTime freezing

What is going on with FaceTime. It seems to freeze all the time.

Probably related to a wifi disconnection problem.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
I saw one post where a user said dust got inside the small microphone hole. Using a vacuum cleaner removed the dust and restored the audio.
 Cheers, Tom

Similar Messages

Why does facetime freeze when I try to connect?

Why does facetime freeze when I try to connect?

First, try a reset: hold down the home button along with the power button until you see the Apple, then let go.

Re-installed CS6. Any reason why it is freezing? + my Elements 7 not working right?

Hi everyone,
I'm back again. I had previous thread where I asked for information on what to do about Deactivating/Reinstalling CS6. I Deactivated the program before removing it from my laptop, as I promised. http://forums.adobe.com/message/5293794#5293794
I had to send my laptop back to HP for repair. They replaced my Optical Drive and did a complete System Reinstall. I got my laptop back this past Monday, May 13. I reinstalled most of my programs and some of my pictures folders. I also reinstalled my Elements 7 and everything was working great.
Problem A -
On Tuesday, I reinstalled CS6 and that's when my problems started. CS6 took over all my PSE files, so I chose to "always open with PSE" option. Now all I have, instead of a nice, blue PSE icon I have a white paper with a smaller PSE icon in the center.
Here's a SNIP of what they look like:
Also, some of my fonts seem to have disappeared - now when I open a PSE file I get a msg that the font is missing and that I need to choose another font (something like that, I forgot to write it down)
Problem B -
Today I was trying to open some Vector files and I couldn't find the option to make them into PNG files.   And, the Editor froze up twice! and twice I had to force-quit my computer.
Questions
1 - Why are my PSE icons showing up like a "page" as shown above?
2 - Is there a way to get my regular icon back?
3 - Where did my Fonts go and how can I get them back?
4 - Why can't I save my images as PNG?
5 - Why is CS6 freezing up?
Could you please help me find the aswers? I'm getting more and more frustrated by the minute.
Thanks so much.
Regards,

Noel Carboni wrote:
Sorry, somehow I missed your prior response.
The problem quite likely is a display driver issue.
Lacking the ability to download and install an updated display driver, try going into your Photoshop Performance prefrerence dialog, then pressing the [Advanced Settings] button and changing the Drawing Mode to Basic (if it isn't already). Then OK out and close Photoshop, then restart it to test.
Failing that, try unchecking the box that says "Use Graphics Processor", and again close Photoshop and restart to test.
-Noel
Hi Noel, that's ok, no problem, we sometimes get busy with stuff.
I just added a reply to Bill Hunt where I show that HP installed a newer version of the Display Driver from Intel.
So, I took the liberty of going back to PS and copying the System Info here for you. Would you mind checking it? see if the new Driver shows up correctly? (There's so much stuff in there I wasn't sure where to look)
Here goes:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 2
Processor speed: 1995 MHz
Built-in memory: 4044 MB
Free memory: 2252 MB
Memory available to Photoshop: 3455 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: Intel
Video Card Renderer: Intel(R) HD Graphics Family
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366
Video Card Number: 1
Video Card: Intel(R) HD Graphics Family
OpenCL Unavailable
Driver Version: 8.15.10.2476
Driver Date: 20110809000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Video Mode: 1366 x 768 x 4294967296 colors
Video Card Caption: Intel(R) HD Graphics Family
Video Card Memory: 1798 MB
Video Rect Texture Size: 8192
Serial number: 91198900331060510602
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Adama\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 274.2G, 202.3G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768
   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0
   AdobeOwl.dll   Adobe Owl 2012/06/26-12:17:19   4.0.95   66.510504
   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654
   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
   adobe_caps.dll   Adobe CAPS   6,0,29,0
   AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768
   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56
   aif_core.dll   AIF   3.0   62.490293
   aif_ocl.dll   AIF   3.0   62.490293
   aif_ogl.dll   AIF   3.0   62.490293
   amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
   ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768
   BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768
   boost_date_time.dll   DVA Product   6.0.0
   boost_signals.dll   DVA Product   6.0.0
   boost_system.dll   DVA Product   6.0.0
   boost_threads.dll   DVA Product   6.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
   CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768
   data_flow.dll   AIF   3.0   62.490293
   dvaaudiodevice.dll   DVA Product   6.0.0
   dvacore.dll   DVA Product   6.0.0
   dvamarshal.dll   DVA Product   6.0.0
   dvamediatypes.dll   DVA Product   6.0.0
   dvaplayer.dll   DVA Product   6.0.0
   dvatransport.dll   DVA Product   6.0.0
   dvaunittesting.dll   DVA Product   6.0.0
   dynamiclink.dll   DVA Product   6.0.0
   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
   filter_graph.dll   AIF   3.0   62.490293
   hydra_filters.dll   AIF   3.0   62.490293
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   image_compiler.dll   AIF   3.0   62.490293
   image_flow.dll   AIF   3.0   62.490293
   image_runtime.dll   AIF   3.0   62.490293
   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
   LogSession.dll   LogSession   2.1.2.1640
   mediacoreif.dll   DVA Product   6.0.0
   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CS6   CS6
   Plugin.dll   Adobe Photoshop CS6   CS6
   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383
   PSArt.dll   Adobe Photoshop CS6   CS6
   PSViews.dll   Adobe Photoshop CS6   CS6
   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   TfFontMgr.dll   FontMgr   9.3.0.113
   TfKernel.dll   Kernel   9.3.0.113
   TFKGEOM.dll   Kernel Geom   9.3.0.113
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
   wu3d.dll   U3D Writer   9.3.0.113
Required plug-ins:
   Accented Edges 13.0
   Adaptive Wide Angle 13.0
   ADM 3.11x01
   Angled Strokes 13.0
   Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Bas Relief 13.0
   BMP 13.0
   Camera Raw 7.0
   Chalk & Charcoal 13.0
   Charcoal 13.0
   Chrome 13.0
   Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Color Halftone 13.0
   Colored Pencil 13.0
   CompuServe GIF 13.0
   Conté Crayon 13.0
   Craquelure 13.0
   Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Crop and Straighten Photos Filter 13.0
   Crosshatch 13.0
   Crystallize 13.0
   Cutout 13.0
   Dark Strokes 13.0
   De-Interlace 13.0
   Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Diffuse Glow 13.0
   Displace 13.0
   Dry Brush 13.0
   Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Embed Watermark 4.0
   Extrude 13.0
   FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Fibers 13.0
   Film Grain 13.0
   Filter Gallery 13.0
   Fresco 13.0
   Glass 13.0
   Glowing Edges 13.0
   Grain 13.0
   Graphic Pen 13.0
   Halftone Pattern 13.0
   HDRMergeUI 13.0
   IFF Format 13.0
   Ink Outlines 13.0
   JPEG 2000 13.0
   Lens Blur 13.0
   Lens Correction 13.0
   Lens Flare 13.0
   Liquify 13.0
   Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Mezzotint 13.0
   MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Mosaic Tiles 13.0
   Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Neon Glow 13.0
   Note Paper 13.0
   NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Ocean Ripple 13.0
   Oil Paint 13.0
   OpenEXR 13.0
   Paint Daubs 13.0
   Palette Knife 13.0
   Patchwork 13.0
   Paths to Illustrator 13.0
   PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Photocopy 13.0
   Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Pinch 13.0
   Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Plaster 13.0
   Plastic Wrap 13.0
   PNG 13.0
   Pointillize 13.0
   Polar Coordinates 13.0
   Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Poster Edges 13.0
   Radial Blur 13.0
   Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Read Watermark 4.0
   Reticulation 13.0
   Ripple 13.0
   Rough Pastels 13.0
   Save for Web 13.0
   ScriptingSupport 13.0.1
   Shear 13.0
   Smart Blur 13.0
   Smudge Stick 13.0
   Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Spatter 13.0
   Spherize 13.0
   Sponge 13.0
   Sprayed Strokes 13.0
   Stained Glass 13.0
   Stamp 13.0
   Sumi-e 13.0
   Targa 13.0
   Texturizer 13.0
   Tiles 13.0
   Torn Edges 13.0
   Twirl 13.0
   Underpainting 13.0
   Vanishing Point 13.0
   Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Water Paper 13.0
   Watercolor 13.0
   Wave 13.0
   WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Wind 13.0
   Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Kuler
Installed TWAIN devices: NONE
Thanks so much for your help! Hope you have a great weekend.

Why does iTunes freeze up for minutes at a time when modifying INFO (CMD-i) ? My files are not corrupted after it is done like many other threads i have readed.

Why does iTunes freeze up for minutes at a time when modifying INFO (CMD-i) ? My files are not corrupted after it is done like many other threads i have readed. Sometimes it's changing the title of a movie or editing the season and episode number of a TV show ect.....

Yup same here
I am running the latest iTunes, the latest updates to the OS and on an iMac 3.4GHz Quad core i7 with 8GB of RAM and the music stored on local HDD.
Still locks up iTunes for between 2 minutes up to 20 minutes.
Really annoying.
If you find a fix please, please let me know, I have just been throwing hardware at it with no joy at all

Why does photoshop freeze every time I switch a photo to black and white?

Why does photoshop freeze every time I switch a photo to black and white?

Nobody can tell you anything without proper system and version info or other technical details, including what you actually mean by "switch to black and white".
Mylenium

FaceTime freezes when same room has no problems. The picture is high resolution. There are no freezes when calling my daughter's iPad but the picture is lower resolution. Can I troubleshoot this?

FaceTime freezes when I call my son's iPad. Calling his iPhone in the same room has no problems. The picture is high resolution. There are no freezes when calling my daughter's iPad but the picture is lower resolution. Can I troubleshoot this?

Thanks Mario, but I tried everything there before posting my question. I may not have been clear in my question since I accidently recorded the whole question as the title and tried to edit. In brief: I have no trouble connecting with my daughter's iPad or my son's iPhone. However, his iPad is sending much higher resolution pictures and we disconnect after about a minute. Oddly, he can hear and see me while my screen first freezes, then goes black and gives me a message of "reconnecting" until it quits trying and shows the buttons to end or redial. The picture quality difference is what is leading me to believe it is bandwidth related. However, I get anywhere from 5 to 10 MB download speeds; usually closer to 10. Last summer, I had 4 granddaughters on their iPads, a grandson on his gaming device and me on cell phone or pc, all using the bandwidth at once with no complaints. If there is a way to lower his outgoing resolution, I think that would help.

Why is FaceTime so poor on international calls?

Why is FaceTime so poor on international calls? I continue getting "poor connections..."

The distance between the two devices does not really matter. The thing that matters is the quality of the internet connections on both ends of the conversation. Either one or the other devices is experiencing connection and/or bandwidth issues. Double-check the connection and speed for each device before establishing the connection.

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Why does facetime only use a wireless network; isn't 3G the same thing?

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Any help in both of these areas would be greatly appreciated...Thank You!!
Paul J.

Yes.
Photos in the iPad's Camera Roll should be imported by your computer as with any other digital camera. These photos are included with the iPad's backup which is updated by iTunes as the first step during the iTunes sync process, but if these photos aren't imported by your computer and a problem develops with your iPad's backup in regards to this data and you restore your iPad with iTunes if wanted or needed, kiss these photos goodbye. The same if your iPad is lost or stolen and not replaced with another.
As with any other photos on your computer that are organized by events or albums selected to be transferred to your iPad, import these photos with your computer and organize the imported photos in the same way you organize any other photos imported from a digital camera, etc. Select the albums under the Photos tab for your iPad sync preferences followed by a sync.
This way you have the photos available on your computer's hard drive for access there as well along with being organized as you prefer, and which can be included with your computer's backup along with all other data.

Why is FaceTime not working in UAE

Why is FaceTime not working in UAE ?
Also is iMessage working ? In UAE ?

OMG... Your answer doesn't help.
I am using Mac for 25 years and supported so many users that I do understand what the word Help means...
The fact that a gov doesn't allow the use, doesn't mean it is also not allowed worldwide and the telephone is supposed to work worlwide, be sold in another country one day where Facetime is welcome.
North Korea doesn't not allow cellphone, so it must be bad to use it there, isn't it?
By the way I have the solution via http://www.macworld.com/ forum but it is not allowed so... in mp the answer you will get, young Padawan, just if HELP is required.

Why does reader freeze while opening some pdf files and others open instantaneously?

I use pdf files created from CamScanner and shared from DropBox. In DropBox, many times (over 50%) while opening the PDF the process freezes and the error message is Adobe Reader is not responding. If you close the program, and re-open the file, it opens fine. I have saved these files to my computer and the same issue occurs. The files are 100-500kb, so I do not think size is the issue. I have reinstalled Reader (11.1.10) and there is no improvement.

This appears to have reduced the time to load a document. Thanks Jimb From: Anubha Goel <[email protected]>
To: jimb70395944 <[email protected]>
Sent: Friday, March 20, 2015 4:37 AM
Subject: You have been mentioned by Anubha Goel in Re: why does reader freeze while opening some pdf files and others open instantaneously? in Adobe Community
|
You have been mentioned
by Anubha Goel in Re: why does reader freeze while opening some pdf files and others open instantaneously? in Adobe Community - View Anubha Goel's reference to you Hey jimb70395944, Please try disabling protected mode under 'Edit> Preferences> Security (Enhanced)' and uncheck 'Enable Enhanced Security' option.Then, try again and let me know. Regards,Anubha
Participate in the conversation by replying to this email
To stop receiving these messages whenever you are mentioned, go to your preferences and disable notifications for direct social actions. |

Why does iTunes freeze when movie download is processing and it will not restart the download but yet it billed my acct for payment already?

Why does iTunes freeze when movie download is processing and it will not restart the download but yet it billed my acct for payment already? It has been a week now and still not done processing. I get an error message when I try to restart the download.

What Windows version?

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I Have this same problem, among others After updating my iPad 2 to iOS 8: sluggish iPad,! "No Service" indicator unless I reboot iPad, are a few of the "quirks" that are going on.

Why does safari freeze on Facebook whenever I scroll to a video? This only happens in Facebook and only when I scroll to a video.

Why does safari freeze on Facebook whenever I scroll to a video? This only happens in Facebook and only when I scroll to a video.

Hello,
Most videos on the internet are played using the Adobe Flash plugin.
Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash update and/or a malfunctioning browser plugin such as Real Player.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
* [[Flash Plugin - Keep it up to date and troubleshoot problems]]
* [[Flash 11.3 crashes]]
* [[Flash 11.3 doesn't load video in Firefox]]
Other, more technical information about these issues can be found under these Links:
* http://forums.adobe.com/thread/1018071?tstart=0
* http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
I hope this helps. Let me know if not.

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downloading ios8 why does screen freeze at TERMS AND CONDITIONS after tapping AGREE?

It sounds like you have a slow and/or erratic Internet connection or WiFi router problems (these can be worse if you have a weak WiFi signal).
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Why is FaceTime freezing

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