Why won't my newly purchased Adobe CreatePDF  convert scanned document?

I just purchased the Adobe Create PDF and I'm completely regretting it! Every document that I've scanned and need converted to PDF says "convert fail". SERIOUSLY??!! What the heck did I pay for? It doesn't matter if I scan to TIF, TIFF, JPEG etc. it won't convert. If there is no fix for this I definitely want a refund. PLEASE HELP.

Hi justanotheronlinestudent,
Kindly try the steps mentioned below.
1)Go to the Createpdf.acrobat.com
2) Log in with your Adobe ID and password
3) Choose to download the Desktop tool as shown in the screenshot below and then try with it.
THanks,
Vikrantt Singh

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