Wily Introscope - The EM failed to start. Java heap space

Dear SAP gurus,
I just installed Instroscope Version 8.2.3.5 but I am getting the following error when I started with the command "./EMCtrl.sh start":
10/13/11 08:37:51 AM UTC [ERROR] [Manager.TransactionTracer] Throwable exception updating the index java.lang.OutOfMemoryError: Java heap space
10/13/11 08:37:51 AM UTC [ERROR] [Manager.Bootstrap] Load all Management Modules FAILED.
10/13/11 08:37:51 AM UTC [ERROR] [Manager] The EM failed to start. Java heap space
Therefore, it is not accessible using the Introscope Workstation.
I check that ports 8081and 6001 are free.
After I increased the heap space from 2G to 3G, I could access using Introscope Workstation (http://emhost:8081/workstation) obtaining the following error though:
HTTP ERROR: 500
/usr/sap/ccms/wilyintroscope/work/Jetty_0_0_0_0_8081_WebContent____.newrsn/jsp/org/apache/jsp/index_jsp.java (No such file or directory)
RequestURI=/
Caused by:
java.io.FileNotFoundException: /usr/sap/ccms/wilyintroscope/work/Jetty_0_0_0_0_8081_WebContent____.newrsn/jsp/org/apache/jsp/index_jsp.java (No such file or directory)
HOWEVER, this was only availabe for aprox 40 seconds, after this I got again the java heap space error (see last 4 lines):
10/13/11 11:22:14 AM UTC [INFO] [Manager.SapPush] Startup successful
10/13/11 11:22:14 AM UTC [INFO] [Manager.Extension] Succesfully loaded service
10/13/11 11:22:14 AM UTC [INFO] [Manager.EMWebServer] EM webapps port: 8081
10/13/11 11:22:14 AM UTC [INFO] [Manager.EMWebServer] EM max server threads: 100
10/13/11 11:22:14 AM UTC [INFO] [Manager.EMWebServer] EM webapps directory: /usr/sap/ccms/wilyintroscope/webapps
10/13/11 11:22:14 AM UTC [INFO] [Manager.EMWebServer] EM webapps checks for new webapps every 60 seconds
10/13/11 11:22:14 AM UTC [INFO] [Manager.EMWebServer] Deployed web application: Introscope Configuration and Administration Help
10/13/11 11:22:15 AM UTC [INFO] [Manager.EMWebServer] Deployed web application: Introscope User Guide Help
10/13/11 11:22:15 AM UTC [INFO] [Manager.EMWebServer] Deployed web application: SAP Documentation
10/13/11 11:22:16 AM UTC [INFO] [Manager.EMWebServer] Deployed web application: Introscope WebView
10/13/11 11:22:23 AM UTC [INFO] [Manager.EMWebServer] Deployed web application: Introscope Online Documentation
10/13/11 11:22:23 AM UTC [INFO] [Manager.EMWebServer] Deployed web application: CEM URL Adapter
10/13/11 11:22:23 AM UTC [INFO] [Manager.EMWebServer] Deployed web application: Workstation WebStart
10/13/11 11:23:07 AM UTC [ERROR] [Manager.Bootstrap] Load all Management Modules FAILED.
10/13/11 11:23:07 AM UTC [ERROR] [Manager] The EM failed to start. Java heap space
10/13/11 11:23:07 AM UTC [INFO] [Manager.EMWebServer] Shutting down EM Web Server...
10/13/11 11:23:07 AM UTC [INFO] [Manager] Beginning orderly shutdown...
Does anyone know how to avoid this error?is it necessary to keep on increasing the heap space?
The note 723909 stands:
"For 64 bit platforms (that means not only your OS but also your JDK supports 64 bit) we recommend using 2GB: -Xmx2048m -Xms2048m"
Please suggest how to go further with this issue.
I am using SAP Solman 71 SPS3 on Linux on x86_64 64bit.
Thanks in advance, Marc

Hi Marc,
Check if you have configured the JAVA heap space correctly, refer to KBA 1630229 depending on the OS you have to configure the java memory in different locations.
Regards,
Allam

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     at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.SetContextActionInterceptor.invoke(SetContextActionInterceptor.java:44)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.RunAsInterceptor.invoke(RunAsInterceptor.java:31)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
     at com.evermind.server.ejb.MessageDrivenConsumer.onMessage(MessageDrivenConsumer.java:347)
     at com.evermind.server.ejb.MessageDrivenConsumer.processMessages(MessageDrivenConsumer.java:233)
     at com.evermind.server.ejb.MessageDrivenConsumer.run(MessageDrivenConsumer.java:169)
     at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:298)
     at java.lang.Thread.run(Thread.java:595)
Data AccessException:
com.thortech.xl.orb.dataaccess.tcDataAccessException: RESULT_TOO_LARGE_FOR_SERVERDetail: (none)Description: RESULT_TOO_LARGE_FOR_SERVERSQL State: Vendor Code: -1Additional Debug Info:com.thortech.xl.orb.dataaccess.tcDataAccessException
     at com.thortech.xl.dataaccess.tcDataAccessExceptionUtil.createException(Unknown Source)
     at com.thortech.xl.dataaccess.tcDataAccessExceptionUtil.createException(Unknown Source)
     at com.thortech.xl.dataaccess.tcDataBase.createException(Unknown Source)
     at com.thortech.xl.dataaccess.tcDataBase.readPartialStatement(Unknown Source)
     at com.thortech.xl.dataobj.tcDataBase.readPartialStatement(Unknown Source)
     at com.thortech.xl.dataaccess.tcDataSet.executeQuery(Unknown Source)
     at com.thortech.xl.dataobj.tcDataSet.executeQuery(Unknown Source)
     at com.thortech.xl.dataaccess.tcDataSet.executeQuery(Unknown Source)
     at com.thortech.xl.dataobj.tcDataSet.executeQuery(Unknown Source)
     at com.thortech.xl.dataobj.tcKeylessDataObj.runInitialSelect(Unknown Source)
     at com.thortech.xl.dataobj.tcTableDataObj.initialize(Unknown Source)
     at com.thortech.xl.dataobj.tcOSI.initialize(Unknown Source)
     at com.thortech.xl.dataobj.tcOSI.<init>(Unknown Source)
     at com.thortech.xl.dataobj.tcScheduleItem.initialize(Unknown Source)
     at com.thortech.xl.dataobj.tcScheduleItem.<init>(Unknown Source)
     at com.thortech.xl.dataobj.tcScheduleItem.checkChildren(Unknown Source)
     at com.thortech.xl.dataobj.tcScheduleItem.eventPostInsert(Unknown Source)
     at com.thortech.xl.dataobj.tcDataObj.insert(Unknown Source)
     at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
     at com.thortech.xl.dataobj.tcScheduleItem.insertResponseMilestones(Unknown Source)
     at com.thortech.xl.dataobj.tcScheduleItem.eventPostUpdate(Unknown Source)
     at com.thortech.xl.dataobj.tcDataObj.update(Unknown Source)
     at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
     at com.thortech.xl.dataobj.tcRCE.updateProcessData(Unknown Source)
     at com.thortech.xl.dataobj.tcRCE.linkToProcess(Unknown Source)
     at com.thortech.xl.dataobj.tcRCE.applyActionRules(Unknown Source)
     at com.thortech.xl.dataobj.tcRCE.checkDataSorted(Unknown Source)
     at com.thortech.xl.dataobj.tcRCE.eventPostUpdate(Unknown Source)
     at com.thortech.xl.dataobj.tcDataObj.update(Unknown Source)
     at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
     at com.thortech.xl.dataobj.tcTableDataObj.save(Unknown Source)
     at com.thortech.xl.dataobj.tcRCE.finishDataReceived(Unknown Source)
     at com.thortech.xl.schedule.jms.reconOffline.ProcessOfflineReconMessages.finishReconciliationEvent(Unknown Source)
     at com.thortech.xl.schedule.jms.reconOffline.ProcessOfflineReconMessages.execute(Unknown Source)
     at com.thortech.xl.schedule.jms.messagehandler.MessageProcessUtil.processMessage(Unknown Source)
     at com.thortech.xl.schedule.jms.messagehandler.ReconMessageHandlerMDB.onMessage(Unknown Source)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:585)
     at com.evermind.server.ejb.interceptor.joinpoint.EJBJoinPointImpl.invoke(EJBJoinPointImpl.java:35)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.SetContextActionInterceptor.invoke(SetContextActionInterceptor.java:44)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.RunAsInterceptor.invoke(RunAsInterceptor.java:31)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
     at com.evermind.server.ejb.MessageDrivenConsumer.onMessage(MessageDrivenConsumer.java:347)
     at com.evermind.server.ejb.MessageDrivenConsumer.processMessages(MessageDrivenConsumer.java:233)
     at com.evermind.server.ejb.MessageDrivenConsumer.run(MessageDrivenConsumer.java:169)
     at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:298)
     at java.lang.Thread.run(Thread.java:595)
What can I check/change given that this has happened out of no where. Only fix at the moment is to stop and start app server, but seems to fall over again on the same recon task.

Error is just related to memory. Why don't you increase memory in your environment ?

Wily Introscope - The EM failed to start. Java heap space

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