Windows 7 and X-Fi Fatal1ty Professional SB0886

The internet being what it is, complaints are usually much louder than anything else. ?That being said, I see a lot of complaints about Creative's drivers and Windows 7. ?Knowing full well where I am, I came to ask if I should buy the X-Fi Fatalty Pro card, or if I should look elsewhere. ?I want EAX 5.0?compatibility?and will use the card with my Logitech Z-5500 speakers (5.). ?I'm not too concerned about fidelity, but I do not want the thing to be crashing all the time on games that are compatible with Windows XP.
Is this a reasonable expectation and will the card "fit the bill", so to speak?
Thanks,
-Matt

$ The difference under Vista/7 is that the DSP portion of the chip will not work. ?Not that it is disabled or anything, it's just that Windows takes all those functions and does it through its own software audio stacks. ?For example, the X-Fi has a very powerful Sample-Rate Conversion engine, which however remains inacti've under Windows Vista/7. ?The conversion is done by Microsoft's engines. ?
Also the CMSS-3D algorithms can no longer be processed by the hardware, so they are done in software. ?If there is a quality difference, I do not know. ?Crystallizer?was always software, so there's no change there.
I doubt you will see any quality difference...
These limitations do not apply for OpenAL applications.

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Creative Labs Fatal1ty Professional Series Gaming Headset MkII

I bought a set of Creative Labs Fatal1ty Professional Series Gaming Headset MkII about a month ago and my son accidentally broke the mic. So I emailed Creative Labs customer service/tech support, not requesting a warranty replacement, but instead offering to pay for a new mic to be sent to me. This is the response I received:
“From: Creative Americas Customer Support [mailto:[email protected]]
Sent: Sunday, November 07, 2010 8:57 PM
To: Jason Alpaugh
Subject: RE: CLI - Technical Support Request - (Fatal1ty Professional Series Gaming Headset MkII) (KMM21536858I15977L0KM)
Dear Jason,
Thank you for your valuable feedback.
With regards to your issue, I am sorry to inform you that your headset is not covered by our warranty. Since the limited warranty does not apply to damage caused by normal wear and tear, abnormal use or conditions, misuse, neglect, abuse, accident, improper handling or storage, exposure to moisture, unauthorized modifications, alterations, or repairs, improper installation, improper use of any electrical source, undue physical or electrical stress, operator error, non-compliance with instructions or other acts which are not fault of Creative, including damage or loss during shipment.
Also most of the accessories are packaged together as a complete unit with the product. As such, we are unable to sell the mic to you.
If you still require assistance, please reply to this email and include any previous correspondence to ensure a quick response.
Best Regards,
Becky
Worldwide Customer Response
Creative”
Explain this to me again. Why is it not possible for me to just buy a mic to replace the broken one? I have bought 3 sound cards and three headsets prior to the Fatal1ty MkII’s from Creative Labs and have had nothing but total praise for each of them. I bought my new Fatal1ty MkII’s about a month ago for $80 and now I’m told the only way to get a new mic is to spend another $80 and get another new set. Seriously Cooler Master can send me a nut for a heatsink mounting kit, Corsair can send me a new modular connector for my PSU but you, Creative labs, refuse to help me out with getting a new mic for a very expensive headset and I’M OFFERING TO PAY FOR IT. I live and support my family paycheck to paycheck and cannot afford to shell out another $80 for a new headset, especially when the one I have now works just fine and just needs a mic. If I am forced to buy a new headset, it will not be a Creative Labs headset, which is very unfortunate since I completely love the Fatal1ty MkII’s and already miss them. A response would be greatly appreciated.

Ok getting irritated now. I get the email ok'ing the replacement for $5 + $5 to ship it and I immediately reply agreeing and asking how I should pay. Then the next email is from your rep is almost a complete contradiction from the previous. I called the support # and was basically told the same thing the last email said and to call back Monday. I 'm not calling back just to get the run-around again so can someone actually help me out with an honest and straight answer. Here's the email thread:
Dear Jason,
Thank you for contacting us at Creative Support. We appreciate the opportunity to assist you.
Jason, the microphone part is still subject for availability. You can call and inquire at the number below:
Mon-Fri (9AM-6PM Central)
405-7426622
If you still require assistance, please reply to this email and include any previous correspondence to ensure a quick response.
Best Regards,
Romulus
Worldwide Customer Response
Creative
Original Message Follows:
Thank you. Definitely fine with it. How do you want me to pay? You would not believe how much I appreciate this.
Thanks,
Jason Alpaugh
-----Original Message-----
From: Creative Americas Customer Support [mailto:[email protected]]
Sent: Thursday, November 11, 2010 8:42 PM
To: Jason Alpaugh
Subject: Re: So this is the type customer service I get...please respond
(KMM21551864I15977L0KM)
Dear Jason,
Thank you for getting back to us.
With regards to your email, we can sell an extra mic to you $5 plus
shipping of $5. Shipping cost inside US only.
If you are fine with the offer, please inform us as soon as possible.
If you still require assistance, please reply to this email and include any
previous correspondence to ensure a quick response.
Best Regards,
Isabella
Worldwide Customer Response
Creative
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responding to this email and thereafter permanently delete the original and
any copies of this email together with any attachments. Thank you.
Original Message Follows:
I bought a set of Creative Labs Fatal1ty Professional Series Gaming Headset
MkII about a month ago and my son accidentally broke the mic. So I emailed
Creative Labs customer service/tech support, not requesting a warranty
replacement, but instead offering to pay for a new mic to be sent to me.
This is the response I received:
?From: Creative Americas Customer Support
[mailto:[email protected]]
Sent: Sunday, November 07, 2010 8:57 PM
To: Jason Alpaugh
Subject: RE: CLI - Technical Support Request - (Fatal1ty Professional Series
Gaming Headset MkII) (KMM21536858I15977L0KM)
Dear Jason,
Thank you for your valuable feedback.
With regards to your issue, I am sorry to inform you that your headset is
not covered by our warranty. Since the limited warranty does not apply to
damage caused by normal wear and tear, abnormal use or conditions, misuse,
neglect, abuse, accident, improper handling or storage, exposure to
moisture, unauthorized modifications, alterations, or repairs, improper
installation, improper use of any electrical source, undue physical or
electrical stress, operator error, non-compliance with instructions or other
acts which are not fault of Creative, including damage or loss during
shipment.
Also most of the accessories are packaged together as a complete unit with
the product. As such, we are unable to sell the mic to you.
If you still require assistance, please reply to this email and include any
previous correspondence to ensure a quick response.
Best Regards,
Becky
Worldwide Customer Response
Creative?
Explain this to me again. Why is it not possible for me to just buy a mic
to replace the broken one? I have bought 3 sound cards and three headsets
prior to the Fatal1ty MkII?s from Creative Labs and have had nothing but
total praise for each of them. I bought my new Fatal1ty MkII?s about a
month ago for $80 and now I?m told the only way to get a new mic is to spend
another $80 and get another new set. Seriously Cooler Master can send me a
nut for a heatsink mounting kit, Corsair can send me a new modular connector
for my PSU but you, Creative labs, refuse to help me out with getting a new
mic for a very expensive headset and I?M OFFERING TO PAY FOR IT. I live and
support my family paycheck to paycheck and cannot afford to shell out
another $80 for a new headset, especially when the one I have now works just
fine and just needs a mic. If I am forced to buy a new headset, it will not
be a Creative Labs headset, which is very unfortunate since I completely
love the Fatal1ty MkII?s and already miss them. A response would be greatly
appreciated.
Reguards,
Jason Alpaugh
[email protected]

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