Windows 7 ultimate backup issue
Hello,
I get the error Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\Podcasts. Error:(The system cannot find the file specified. (0x80070002)). This error seemingly started after a windows update as I noticed a Podcast library is new. I like windows 7 backup feature. Hopefully Microsoft can correct this in a future update? I am a programmer by trade so I know these things sometimes happen.
If you want to back up volumes/partitions other than those listed after "Include a System Image of ...", just check the boxes next to those drive letters.
I don't know what you mean by "You cannot control how many backups you keep." You can easily set up an external drive and tell Windows to delete old backups when it fills. If it's much larger than the volumes you're backing up, it will
hold quite a few. If you want to save an old backup, you can swap out the external drive if you want, and put it in a vault. It can then be used to restore data at some time in the far future.
More complicated? Hardly. Have you not used the Restore Previous Versions
feature?
Bear in mind I'm answering a thread in which people are having trouble using the default "user files backup" scheme because of bugs, and proposing an alternative. System Image backup just works. If you haven't had personal experience with it,
try it.
-Noel
Detailed how-to in my eBooks:
Configure The Windows 7 "To Work" Options
Configure The Windows 8 "To Work" Options
Similar Messages
-
ITunes 10.1.1 Windows 7 Ultimate x64 Issues
I have recently upgraded my windows system to Windows 7 Ultimate x64 and after installing the latest iTunes i realised that i couldn't connect any of my mobile devices (2x iPhone 3G's or my iTouch 4G).
After hours of researching the web i came to the conclusion that the latest version of iTunes doesnt contain the proper driver files for my specific system.
Has anyone else had this problem ? Or is my (brand new) pc busted ?
P.S. After uninstalling iTunes 10.1.1 for the Millionth time, i installed the older 10 version and it worked perfectly.
I am going to try updating through the iTunes updater to see what happens.No problems about the late response. Discussions has been quirky for a lot of people lately.
Since we last spoke, labnut2 has posted a nice step-by-step version of the RandomBehavior instructions in the following post:
http://discussions.apple.com/thread.jspa?messageID=12739276#12739276
Good luck for next week! -
HELP: Windows 7 Ultimate installation issues
Hi,
I have used BootCamp to install Windows 7 Ultimate on my MAC but after partition it goes to a blank black screen and says "No bootable device -- insert a bootable disk and press any key".
I have tried all the tricks I could find on the net like using Startup disk to select the disk but impossible, I can't select the disk. Also taking out the disk and when pressing the option key "alt key" when prompted on Macintosh HD screen putting the disk then.
Any help or ideas please?
Thanks.Hi,
maybe the solutions in this thread http://discussions.apple.com/message.jspa?messageID=12825664#12825664 can help.
Also, is the Windows 7 disc a bought one or a downloaded one that you burned yourself ?
If the latter, try a reburn with lowering the burn-speed to 2x
Regards
Stefan -
Windows 7 Ultimate 64 bit backup failed (0x80780119)
first I try to install windows 7 ultimate RTM 64 bit on Hitachi 80G sata hard drive, after fresh install I create a system Image to DVD it backup ok no problem at all.
I received seagate 320G HD replace, I restore the Image from DVD to 320G hard drive, after I install photoshop and some thing I need. now I try to make a system image to external hard drive or dvd I got the same error
" Threre is not enough disk space to create the volum shadow copy on storage location. Make sure that for all volume to be backup up, the minimum disk space required for shadow copy creation is available. this applies to both the backup storage destination and volume included in the backup. Minimum requirement for Volumes less than 500 megabytes, the minimum is 50 megabyte of free space. for voulimes more than 500 megabytes, the minimum is 320 megabytes of free space. Recommended at least 1 gigabytes free of disk space on each volumes if volumes size is more than 1 gigabytes (0x80780119)"
I unplug all device just use only seagate 320GB and My external hard drive has 400G space.
some one help please.According to the error message, it indicated that there is not enough disk space to do a system image backup on the computer. Firstly, Windows 7 has a 100MB system partition that Windows setup during the installation that was under capacity, but not every computer has the 100M on their computer. Now, I suggest you check the disk usage in disk management carefully and make sure all the partitions have enough space to do system backup image:
Click Start->Right Click on Computer->Choose Manage->Expand Storage->Click on Disk Management
You can see the clearly of the usage of the whole hard drive. Please check it carefully and make sure all partitions have enough space.
Notice: if you have some hidden partition on the computer, please also make sure the hidden partition has the enough rest space to do the system image on the computer.
If you only have one partition to save the system files on the computer, maybe there will be a problem of backup system image. At this time, we can shrink a partition in disk management, and then do a system backup again to test this issue.
Also, this error may be caused by the system image backup configuration on the computer or some related components or services or registry incorrect on the computer, you can follow the below steps to check it firstly:
1. Run “vssadmin list writers” to check if there is any error.
2. Register related dll files (we can ignore error messages if there is any)
cd /d %windir%\system32
Net stop vss
Net stop swprv
regsvr32 ole32.dll
regsvr32 vss_ps.dll
regsvr32 es.dll
regsvr32 stdprov.dll
regsvr32 msxml3.dll
regsvr32 msxml.dll
regsvr32 msxml4.dll
3. Stop related services
a) Volume Shadow Copy Service.
b) Microsoft Software Shadow Copy Provider.
c) COM+ event system
d) COM+ System Application
4. Under HKEY_LOCAL_MACHINE \Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscript, delete the "Subscriptions" key and leave the EventClasses key
5. Under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VolSnap add MinDiffAreaFileSize (DWORD) and set the value to 3000
6. Restart above services
7. Restart to check the issue
And then, you can follow the below detail instructions to set the configuration and do a system image backup again:
How to Create a System Image Backup in Windows 7
In addition, you can try to back up the whole system image on the local disk to test this issue, please don’t backup the system image on the external hard drive or DVD directly. If you can back up the whole system image on the local disk, we can copy the system image to your external hard disk or DVD.
Also, you can use a different imaging app to do a system image. Such as Macrium Reflect FREE Edition - Information and download
Betty -
Adobe CS4 Design Center Premium Installation issues on Windows 7 Ultimate x64 (RTM)
I am in the process of moving my systems to Windows 7; as part of that I have attempted to install the Adobe CS 4 Design Center Premium version that I purchased on August 16th. Thus far my experience with this has been disappointing.
My previous system (Windows Vista x64 Ultimate) was running Adobe CS 4 Production Premium version without problems. Upgrading this to Windows 7 worked just fine (so, Win 7 upgrade over Production Premium worked.) However, for unrelated reasons I decided to reinstall a fresh version of Windows 7. and the Adobe CS 4 Design Center Premium version in question.
What I observe is a highly repeatable failure during installation, in which as soon as I get to the phase where it displays "Currently installing LangPack(English) for Device Central" and then dies. Applications are half installed at that point (I can actually use most of the tools, which is why I keep setting this aside to look at it later.) This was a clean system and Adobe CS 4 Design Center Premium was the first thing I tried to install on the box.
Since that failure, I have tried to install it on a completely different system (my laptop) running Windows 7 Ultimate x64 and experienced the same error. The desktop system is a Dell, the laptop is an HP.
The event log indicates a generic "event ID 1000" error. The detailed information shows that something returns STATUS_INVALID_PARAMETER (0xC000000D) as an exception, which is not handled and the program then dies.
Log Name: Application
Source: Application Error
Date: 9/11/2009 6:56:19 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: wam-mps1730
Description:
Faulting application name: Setup.exe_Adobe Setup, version: 2.0.138.0, time stamp: 0x48bf0040
Faulting module name: Setup.exe, version: 2.0.138.0, time stamp: 0x48bf0040
Exception code: 0xc000000d
Fault offset: 0x000ab71f
Faulting process id: 0xb20
Faulting application start time: 0x01ca32e6eed97c22
Faulting application path: C:\Program Files (x86)\Common Files\Adobe\Installers\55230b0b70661df0f212e88f0b655f7\Setup.exe
Faulting module path: C:\Program Files (x86)\Common Files\Adobe\Installers\55230b0b70661df0f212e88f0b655f7\Setup.exe
Report Id: e0e73da0-9eda-11de-8e4a-001e4ce53d44
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-09-11T13:56:19.000000000Z" />
<EventRecordID>2221</EventRecordID>
<Channel>Application</Channel>
<Computer>wam-mps1730</Computer>
<Security />
</System>
<EventData>
<Data>Setup.exe_Adobe Setup</Data>
<Data>2.0.138.0</Data>
<Data>48bf0040</Data>
<Data>Setup.exe</Data>
<Data>2.0.138.0</Data>
<Data>48bf0040</Data>
<Data>c000000d</Data>
<Data>000ab71f</Data>
<Data>b20</Data>
<Data>01ca32e6eed97c22</Data>
<Data>C:\Program Files (x86)\Common Files\Adobe\Installers\55230b0b70661df0f212e88f0b655f7\Setup.exe</Data>
<Data>C:\Program Files (x86)\Common Files\Adobe\Installers\55230b0b70661df0f212e88f0b655f7\Setup.exe</Data>
<Data>e0e73da0-9eda-11de-8e4a-001e4ce53d44</Data>
</EventData>
</Event>
In attempting to find a work-around (since I would like to be able to actually use everything here) I have tried to run the installer in compatibility mode - both XPSP2 and Vista SP2 mode. Both fail in the same fashion.
At this point I've now installed a post-mortem debugger (WinDBG) and will attempt to capture more information about the specific failure. I am hoping that someone has seen this issue previously and has found a successful work-around. I see that others have installed the Master Suite version successfully and I suppose that is one potential solution to the problem that I may explore if i cannot get this package to work properly.Additional information that I have collected (the wonders of a post-mortem debugger):
0:016> kv
Child-SP RetAddr : Args to Child : Call Site
00000000`024ce7e8 00000000`74b0a2df : 00000000`0c12faec 00000000`0c12fb04 00000000`04fda3e0 00000000`74b0a74c : ntdll!NtWaitForWorkViaWorkerFactory+0xa
00000000`024ce7f0 00000000`74aecf87 : 00000000`00000000 00000000`00001000 00000000`0c12fd30 00000000`7efa7000 : wow64!whNtWaitForWorkViaWorkerFactory+0x23
00000000`024ce840 00000000`74ad276d : 00000000`755d0f09 00000000`00000023 00000000`00000001 00000000`0c12fae4 : wow64!Wow64SystemServiceEx+0xd7
00000000`024cf100 00000000`74aed07e : 00000000`00000000 00000000`74ad1920 00000000`00000000 00000000`00000000 : wow64cpu!TurboDispatchJumpAddressEnd+0x24
00000000`024cf1c0 00000000`74aec549 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : wow64!RunCpuSimulation+0xa
00000000`024cf210 00000000`76f4d177 : 00000000`00000000 00000000`7efdf000 00000000`7efa7000 00000000`00000000 : wow64!Wow64LdrpInitialize+0x429
00000000`024cf760 00000000`76f0308e : 00000000`024cf820 00000000`00000000 00000000`7efdf000 00000000`00000000 : ntdll! ?? ::FNODOBFM::`string'+0x2bfe4
00000000`024cf7d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!LdrInitializeThunk+0xe
0:016> !analyze -v
Last event: 770.978: Exit process 0:770, code c000000d
debugger time: Fri Sep 11 07:33:12.750 2009 (GMT-7)
0:016> r
rax=00000000000000c0 rbx=000000000c12fedc rcx=0000000000000000
rdx=0000000000000000 rsi=000000007efa7000 rdi=000000007efa9000
rip=0000000076f217ba rsp=00000000024ce7e8 rbp=000000000c12ff88
r8=0000000000000000 r9=0000000000000000 r10=0000000000000000
r11=0000000000000000 r12=0000000074b0a2bc r13=00000000024cfd20
r14=00000000024cf170 r15=0000000074ad2450
iopl=0 nv up ei pl nz na pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000200
ntdll!NtWaitForWorkViaWorkerFactory+0xa:
00000000`76f217ba c3 ret
Thus, this appears to be related to WoW64 behavior in some fashion. I am unfamiliar with NtWaitForWorkViaWorkerFactory, so I'm not sure why it would be returning STATUS_INVALID_PARAMETER.
So, I've collected a mini-dump for the process, but it's 300MB. In the unlikely event someone is interested in analyzing it, let me know and I'll gladly provide it.
I'm now wondering if I should re-wipe this drive, install Vista, Adobe CS 4 Design Center Premium and then upgrade to Windows 7. But that is a lot of effort to work around an app compat issue. -
Bought late 2011 MBP 17" with Bootcamp partition (Windows 7 Ultimate) and Lion OS 10.7.3
I am trying to make a backup of Bootcamp partition before I start using my laptop but it proves to be a difficult task.
I don’t have any installation disk for Windows 7 and I am afraid that, if a disaster strikes and I loose the HDD, my copy of Windows will be gone.
The only way to restore Windows partition according to what I read so far is to do the following:
• Use Windows to backup data from BootCamp Partition
• Reinstall OS Lion formatting full hard drive in the process
• Use BootCamp Assistant to create BootCamp partition
• Install Windows 7 on bootcamp partion
• Use Windows 7 to restore data from backup file created in the first step
The only problem is that I don't any image or disk to re-install Windows 7. With Windows 7 I can create only 'repair disk' (for what it is worth) or system image but according to other users it would format the whole drive including OS Lion partition when reinstalling
Winclone 3.2 seems like the answer to my prayers but would like to hear from the users if it worked for them (most imprtantly, did the restore work?).Got the response from Winclone regarding my confusion in step 18 of the procedure to create bootcamp backup. The message displayed on the screenshot under step 18 can be ignored. It refers to creating a Windows partition using Boot Camp Assistant but in fact this partition has already been created in earlier steps using Disk Utility.
I bought Winclone 3.3 as it promises to make backup and restore of Bootcamp partition with Windows 7 on it really easy, the steps to do this task are easy and well documented, and the owner of the program was very prompt responding to my queries.
I performed the following as an insurance against disaster prior to creating Winclone image:
Since my Windows 7 came pre-installed but without any installation disk I used Windows 7 to create 'Windows 7 system image' . From what I read on forums the system image created using Windows 7 apparently can't be used to easily restore Boot Camp partition (as it wipes out OS X in the process). I created this image as a last resort backup rescue - some users reported that it can be used to recover Windows but the process is painful and involve a number of steps, swapping hard drives, and paid software to assist in the process. I did not bother to make notes on this process - thanks to Winclone I am not suppose to need this backup if everything works as promised
I also created 'Windows 7 repair disk' prior to running Winclone. Not sure what the value of it will be but again, this is something I did just in case I need it in the future
Then I installed Winclone 3.3 and created Windows 7 Ultimate Boot Camp image without any problems (on MBP running Lion 10.7.4). My Winclone image file of 150GB Windows 7 Boot Camp partition prior to installing any programs and without any data on it ended up being nearly 8GB (saved to the external USB HDD).
I have not restored and don't plan to restore the Winclone 3.3 image just to test if it works (don't want to risk loosing my perfectly well running Windows 7 in case of any disaster). So ultimately only time or experience of other users will tell me if I spent my money well buying Winclone 3.3. I know it worked for you JBLTZ so hopefully it will work for me when I need it one day.
Cheers
Swavek -
I have a 128 GB SSD drive and I bought a 512 GB SSD recently. I used the disk copy utility to copy all the information from the 128 GB drive to the 512 GB drive. However, Windows 7 Ultimate N x64 is asking me to enter my key for validation. Unfortunately,
I cannot find the key used to install Windows 7 Ultimate N. When I used another valid key for Windows 7 Ultimate N, it would not accept the key because it is looking for the original key. Since I didn't want to do a clean install, I was
willing to 'upgrade' to Windows 7 Professional x64. I went into the registry and changed the Product Name to Windows 7 PROFESSIONAL and I changed the EditionID to Professinal. When I was trying to install Windows 7 Professional, I received the following message:
The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.
Your current version of Windows is more recent than the version you are trying to upgrade to. Windows cannot complete the upgrade.
There is not enough free space on partition (K:). A total of 15 megabytes (MB) of free disk space is required. Try Disk Cleanup, or moving files to an external location such as a CD, DVD, or external hard drive, and then restart the installation.
When I tried to rename one of my drive to K using disk management, it says the drive letter K is already mapped to a network share or a local path. In order to see the volume after the operation, you must remove current mapping.
What am I doing wrong? Please help. Thank you so much.You can't just change the product name and have it work. At this point your best bet is to
go to this thread and follow the directions and post your results in a new thread in
the Windows Genuine Forums. That way, they can determine exactly which type of install you have and what your options are.
Please do not read this sentence. Please ignore the previous sentence. -
AirPort Disk - Issue with Windows Vista Ultimate
I setup an AirPort Extreme network, with a shared USB Drive and so far I've only found one issue.
When attempting to create new files and renaming them, or rename pre-existing files on the shared USB Drive using Windows Vista Ultimate I get the following Yes/No dialog:
"The Z:\ folder does not exist. The file may have been moved or deleted. Do you want to create it?"
Then there's information about the mapped drive. If I click "Yes" in the dialog, then the dialog goes away for a moment then pops back up. I can't create a new file directly on the shared AirPort Disk, nor can I modify or create and rename new files on the disk without getting stuck in the loop.
I can, however, create a new file locally on the Vista box and copy it up, and I can even create a new directory locally with files and copy them up without issue.
Now, the issue does not happen when I use my MacBook or my XP machine. This issues seems to be a Windows Vista issue only, and I haven't seen anyone else reporting it.
Here's information about the disk share implementation:
- The disk is password protected (turning on accounts really breaks the ability of Windows Vista to work with the disk)
- The disk is Mac Formatted with Case Sensitivity, and Journaling
This works like a top for OS X and Windows XP, just not Vista. I'd like to getting working properly for all machines.
If anyone's got some advice on this one, I'd love to hear it.Here's a little more information regarding the issue:
- It's an AirPort Extreme Wireless Router with Firmware ver. 7.1
- The Windows Vista Ultimate PC has the most recent Microsoft patches to-date, and has the most recent Apple Airport Utilities Software to-date. -
Burning issues with itunes and Windows Vista Ultimate
I recently purchased a new computer with Windows Vista Ultimate 64 bit version. Since loading itunes on my new computer I can not burn a CD. The message that I receive says that there is no burner available. I know the burner works because I have burned music out of different software programs. I have loaded and reloaded Nero 7 but I am finding that is not the problem. Itunes does not recognize any type of CD burner on my computer. Any thoughts?
Thankspaul's onto it.
if you run your DVD/CD diagnostics (in itunes "help > DVD/CD diagnostics", select DVD/CD diagnostics) and you see a 2380 error showing up down near the bottom of the diagnostics (you may need to scroll down a bit), try reinstalling the 64-bit version of the GEAR drivers iTunes uses for importing and burning.
here's a link through to the GEAR drivers. note that there are two different versions of the 64-bit drivers. be sure to get the one that matches your hardware:
GEAR drivers -
Windows 7 ultimate 64-bit boot camp issues...
Whats up guys?
So here is my problem:
I installed windows 7 ultimate 64-bit on my macbook. The install went great and everything works like a charm except my headphone jack is red, and i have no audio, and no wifi. I installed 3.0 drivers from my Mac OS X 10.6 Snow Leopard disc, and updated to 3.1, and it seems the update fails. This is the third day i have been trying to fix this, and i cant find anything. Apple doesn't even know what to do! I have tried DLing realtek drivers, nvidia drivers, intel chipset drivers, EVERYTHING! I don't know what to do, but i need windows for my new job! Any help will be greatly appreciated!
JoshYeah i have done that a couple of times. When i navigate through the disk it doesn't even let me run setup.exe, so i installed from bootcamp64.msi. Then after 3.0 installs, i try to update to 3.1 and after the nvidia install, it just quits. When i use my version tracker it says that boot camp is in version 3.0, and it shows an update for 3.1 in software update. Now when i go to uninstall programs, it shows boot camp 3.1 is installed.
As far as the audio, i have tried that as well. If i manually put a driver into that device, it fails on every reboot. It only shows working on Microsoft High Deff Audio Drivers( and it actually dosnt even work, it just glows red on my head phone jack.)
Im stumped. -
Issue with Bootcamp 5.0 and Windows 7: Ultimate 64-Bit Install
HERE are the specifications of my iMac.
I am trying to install Windows 7 Ultimate 64x on a 150GB partition i created using bootcamp 5.0. I get to the point where it finalizes the windows setup, and then it says "Setup Up Desktop for first use" or something of that nature, it restarts then, and goes straight to a black screen with a black cursor. I have tried to get to the BIOS to change the boot order (thinking it may be something to do with the boot order) but I won't even let me access that! Any fixes would help a lot!!
I was using parallels before this, but I want a seperate partition so I can play games that are too high demanding (graphics wise) to run in a VM, the crash on start every time. Some run, but very choppily.
Also, I am running the latest edition of mountain Lion if that helps...ANYONE!?
-
Installing Windows Vista Ultimate 64 bit on Bootcamp issue
Hi I'm a newbie, I would like to install Windows Vista Ultimate 64 bit using boot camp. I went into boot camp to partition and split the 1 terabyte hardrive. half is for Leopard, the other half is for Windows Vista.
I followed the steps and popped in the disk, awhile later I get a message saying "Where do you want to install Windows?"
It's showing:
Disk 0 Partition 1 200 mb primary
Disk 0 Partition 2 466 gb Primary
Disk 0 unallocated space 128 mb
Disk 0 partition 3 Boot camp 464 gb Primary.
which ever one I click on it says "Windows Cannot be installed to this hard disk space. Windows must be installed to a partition formatted as NTFS"
I can't get passed this part, what do I do?
Any help is greatly appreciatedHi Stuart,
Vista needs its system partition to be formatted with NTFS.
The BootCamp Asistant does a pre-format with FAT32 since OSX can not write to NTFS partitions (only read).
Therefor you have to reformat the Windows partition with the Vista Installer to NTFS.
See page 11 of the BootCamp Setup Guide found here http://www.apple.com/support/bootcamp/ (and it's also part of the BootCamp Assistant).
Regards
Stefan -
Windows 7 Ultimate Blue Screen of Death (BSOD)
Hello,
I have Windows 7 Ultimate and very recently I have started experiencing this BSOD with an automatic restart.
I took a photo of the BSOD but I'm not sure how to attach it to this post. I even downloaded that Nirsoft BlueScreenView program but it doesn't show up on there. Should I change some setting?
The message says:
STOP: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF80002AC32C2, 0xFFFFFFFFFF880009A9230)
I ran the CheckDisk program and there were no errors. I ran MemTest86 (2 passes) and there were no errors with the memory. I have an NVidia GTX-295 that I downloaded drivers for and it was working fine until a couple of days ago.
I did however install my old ATi Radeon X1900XTX along with the other card and downloaded the drivers for that. It worked fine for a couple of days and then it crashed (BSOD) a couple of times. I have 2 monitors so I removed the ATi card (pulled it out) and deleted every single file related to ATi in the Program Files folder (forgot to "uninstall" the drivers before physically pulling out the card). Connected both monitors to my NVidia GPU and things were back to normal. A few days later, I got the BSOD while playing Call of Duty: Modern Warfare 2 (through Steam) and then it started happening when I was just surfing the Internet. Now it happens more often and it is extremely frustrating.
I spent several thousand dollars on a BRAND NEW custom SYSTEM BUILD and I am now faced with this BSOD problem.
PLEASE HELP ME!!
I have an ASUS P6T7 WS Supercomputer Mobo and the release version of the BIOS; have not updated it because I was told I could ruin the whole computer if I screwed something up.
Have 2 SLC SSDs (G-Skill) for my OS drive in RAID-0. This is where Windows 7 Ultimate is installed.
My mouse driver (Logitech MX20 Laser cordless) is from 2006 but I am unable to update it even through the Logitech website. Not sure why.
Every other driver is up to date (or it says 'best version currently installed').
PLEASE HELP!!
Thanks in advance.Hello Suzerain,
First of all, upgrade BIOS to the latest version, remove all unnecessary hardware devices from the computer and try entering Windows safe mode to test whether it is a third-party software/hardware compatibility issue. If so, please download and run Windows 7 Upgrade Advisor to check the reason for the issue. If the issue is caused by some incompatible driver, you might go to Device Manager, right click your hardware device in the list and select Update Driver Software; then click Search automatically for updated driver software.
If you still get the BSOD error after installing the latest driver, please understand that Windows system uses separated user mode and kernel mode memory space, stop errors are always caused by kernel portion components, such as a hardware device, third-party drivers, backup software or anti-virus services (buggy services).
The system goes to a blue screen because there is some exceptions happened in the kernel (either the device driver errors or the service errors), and Windows implements this mechanism: When it detects some errors occur in the kernel, it will kill the box in case some more severe damage happens. Then we get a blue screen or the system reboots (it depends on what the system settings are).
To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.
To obtain the phone numbers for specific technology request please take a look at the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
If you are outside the US please see http://support.microsoft.com for regional support phone numbers.
I hope the problem will be resolved soon. Thanks!
Andy -
"Windows Explorer Has Stopped Working" Error Message Loop upon Startup of WIndows 7 Ultimate 64-bit
Ok I have a HP Touchsmart 6000 running Windows 7 Ultimate 64 bit OS. It is my 74 year old mothers computer and about 3 months ago it started acting up. First thing that happened was the internal DVD Burner started working intermitently, recognizing
her QuickBooks backup DVD files occasionally. I got her a new internal DVD burner and it worked for a while. during that time on Startup Help and Support would all of a sudden popup right away. Then recently Adobe Acrobat would
launch a PDF file about Flash and keep opening multiple instances of it. Now her new DVD doesnt work again and on startup at the windows desktop she gets an error "Windows Explorer has Stopped Working". No matter what I click the error
keeps looping. No program has been opened that causes it to crash because the error happens immediately and keeps repeating. I have tried to boot to Safe Mode, Safe Mode with Networking and have tried System Restore to no avail.
I have ran Malwarebytes Antivirus, Malwarebytes AntiExploit, AntiRootkit as well as Combofix. I have run the AntiMalware software from Microsoft and have updated all the drivers for the HP system. To no succcess.
At one point the system did load and an error came up JAN2OSD failed to start due to missing ACPI or something like that. For that brief moment Explorer stopped crashing. When I finished updating driverss though the error came back.
Please Help as she is about to cry and no one wants to make a 74 year old woman cry.:)
Thanks,
JeffHi,
According to the steps you have performed, we have followed the steps mentioned in this KB article?
Error: Windows Explorer has stopped working
Hvae you tried the repair install of Windows 7? Follow the steps here:
How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2
Besides, if issue insists, please follow the steps below to generate a dump file:
1. Create a new folder (named New folder)under C: drive.
2. Please save the below as a .reg file, and then import it to registry, reference here:
===
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\explorer.exe]
"DumpFolder"=hex(2):43,00,3a,00,5c,00,4e,00,65,00,77,00,20,00,66,00,6f,00,6c,\
00,64,00,65,00,72,00,00,00
"DumpCount"=dword:00000010
"DumpType"=dword:00000001
"CustomDumpFlags"=dword:00000000
===
3. After that , if Windows Explorer stops working again, please check the
C:\New folder for dump files and then upload them.
Meanwhile, please also make a contact with the manufacturer to see if we could get any further help from there.
Best regards
Michael Shao
TechNet Community Support -
I am unable to update, uninstall, or reinstall iTunes on my laptop. Everything was working fine until recently when there was an update available for iTunes, and when I tried to update this, I got the message, "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. Error code is 2330." Can somebody please help me?
System configuration:
Windows 7 Ultimate 32 bits.
Version: 6.1.7601 Service Pack 1 Build 7601
System Directory: C:\Windows\system32
RAM: 1.00 GB.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2
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