Windows 8.1 pro WIFI issues

After updating to windows 8.1 pro from windows 8.1 preview, wifi is showing "No internet access". no issue with router as it is working on other devices.
Tried disable-enable.
tried re install.
tried updating driver.
nothing seems to work.
any help will be appreciated.
Thank you.

Hi,
According to your description, I suggest you try the following method to check the results.
1:Boot into Safe Mode with networking.
2:Disable Windows 8.1 fast startup feature, and turn off and turn on the computer to check the issue:
Please refer to this article: Disable Windows 8 fast startup (hibernate file)
http://nvidia.custhelp.com/app/answers/detail/a_id/3152/~/disable-windows-8-fast-startup-(hibernate-file)
For all I know, the steps in this link also apply to Windows 8.1.
Regards,
Kelvin_Hsu
TechNet Community Support

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Macbook Pro Wifi Issue

I incorrectly posted this in the wrong thread this morning.
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When I bring my laptop to her parents' house or to the Apple store, where they use Belkin on N or Airport Extreme, I get a full signal.
I've recently suffered a hard drive failure and had a replacement drive installed. The problem persists despite the software update.
Not knowing if it was a router issue or an airport card issue or a combination thereof, I went to the Genius Bar. The genius recommended I upgrade my router to Airport Extreme, and if that doesn't work to return it and he'd focus on the airport card or antenna. I could get the flat rate repair (no AppleCare at this point) for $320+ to repair the problem if Extreme didn't work.
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Hi nashie1002,
If you are having issues connecting to your WPA2 WiFi network after a recent update, you may find the troubleshooting steps and settings in the following articles helpful:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Apple Support: About Wireless Diagnostics
http://support.apple.com/kb/HT5606
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
It may also be worth doing a search for the specific model number of your router to see if anyone has noted any issues with Mavericks.
Regards,
- Brenden

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I am having this issue with installing Windows 8.0 pro (and 8.1 pro) on my early 2015 MacBook pro vs. Bootcamp. I have tried different method for multiple times and all failed. Any help is appreciated.
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Method 1 - Create the installation disk from ISO on flash drive and also tried copying ISO on hard drive (desktop)- failed.
I have a 16 GB flash drive (2.0V) connected
ISO is a valid 8.0 pro copy from Microsoft came on a flash drive.
I have the windows 8.0 pro ISO on a flash drive and plugged in.
Issue - It gets to around 50% of "Copying Windows files..." and then doesn't go any further. 8 hours later, still stuck at around 50%. I also tried to do the copy ISO from desktop. failed as well.
Method 2 - I repeat the above steps with Windows 8.1 ISO downloaded Microsoft website - failed. Stuck at 50% copying windows file for 9 hours.
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The ISO file(s) being downloaded seem to be corrupted. Can you use Microsoft FCIV tool - https://support.microsoft.com/en-us/kb/841290?wa=wsignin1.0 ?
The DVDs should be burnt at the recommended rate for the physical media. DU should be used for burning the DVDs.
Reference Disk Utility 12.x: Burn a disk image to a CD or DVD and Boot Camp: Creating an ISO image from a Windows installation DVD - Apple Support.

Surface Pro Wifi Issues

I'm currently running Arch on my Surface Pro, and I'm having an issue with the wifi. I'm using wpa_supplicant with wpa_gui, and whenever I connect using the mwifiex_usb module, it works for a bit (like 3 minutes), then it stops working and I have to reboot and start again. Can anyone help me get the wifi working properly? Also, if I try to start wpa_gui, it just says "Cannot get status from wpa_supplicant." I checked if wpa_supplicant was running, and everything is fine with that. I always have to start it from terminal. Thanks in advance.
Last edited by kkeller (2013-06-11 06:46:02)

kkeller wrote:I'm currently running Arch on my Surface Pro, and I'm having an issue with the wifi. I'm using wpa_supplicant with wpa_gui, and whenever I connect using the mwifiex_usb module, it works for a bit (like 3 minutes), then it stops working and I have to reboot and start again. Can anyone help me get the wifi working properly? Also, if I try to start wpa_gui, it just says "Cannot get status from wpa_supplicant." I checked if wpa_supplicant was running, and everything is fine with that. I always have to start it from terminal. Thanks in advance.
So I figured out the issue with wpa_gui. It was because every time I boot I have to run
sudo modprobe -r mwifiex_usb && sudo modprobe mwifiex_usb
When I run that, wpa_gui works, but the problem with it disconnecting after a few minutes and having to reboot still persists. Also, if I don't run that, and try to connect with wpa_supplicant in terminal, my computer shuts off instantly and reboots. If you need any more info to help me, please tell me.
Last edited by kkeller (2013-06-11 20:32:40)

Windows 8.1 Pro upgrade issue (from Windows 8 Pro) on Envy 23 TouchSmart All-In-One...

Hello,
I have an HP Envy 23 Touchsmart All-In-One that I purchased a year ago (around 12/2012). It came preinstalled with Windows 8.
System Information:
a) Intel(R) Core(TM) i7-3770S CPU @ 3.10 GHz
b) 8192 MB of RAM
A few weeks after I had bought the system, I upgraded to Windows 8 Pro with Media Center that I purchased through Microsoft's upgrade program.
Last week (10/19/2013), I saw the upgrade option to Windows 8.1 in the store and decided to upgrade.
After a few minutes, I got a prompt asking me to restart the computer and I did.
However, I noticed that the screen went blank, but it really didn't restart - I saw that the hard disk light was still blinking and I waited for around 15 minutes. I know it didn't restart because if it did I would have seen the HP logo on the BIOS screen. A little later, the system went into sleep mode (at least, the power button light was blinking slowly as if it was on sleep). Since it was late at night, I decided to leave the system alone and decided to check on it next morning. Next morning, it was still in sleep mode (as I feared) - when I tried to wake it up from sleep by moving the mouse/hitting the return key, it made the exact sounds as if it was waking up from sleep (as it always does), but the screen was still blank. The power button slight was glowing steadily indicating that it is awake now.
At this point, I decided to power down the system by holding the power button for a few seconds. Upon reboot, I saw the HP logo on the BIOS bootup screen and then the screen went blank and nothing came up.
So I decided to do a system recovery using my Windows 8 recovery CD and powered down the system with the CD in its slot. This time, the system came up and immediately started restoring my OS to a previous version.
Upon logging in to the recovered system, I got the following message:
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Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.
0xC1900101 - 0x40019".
I tried reinstalling Windows 8.1 a couple of times after this. Once by disabling all the non-Microsoft services and disabling all the startup programs. Still the same result.
I don't have any antivirus software on my system other the default Microsoft system protection software.
Any help, much appreciated.
Thanks.
This question was solved.
View Solution.

I've posted the following on the following Microsoft form.
http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/81-install-error-0xc1900...
Since my hardware is the subject of this HP thread, I thought it might be advantagous to others to post it here too.
In the hopes of preventing anyone else expending this amount of time:
HP Envy 23, no external devices except wireless keyboard&mouse
1) Attempted 8.1 from MSDN ISO download and dvd burn. Result: 0xc1900101-0x40019
2) Attempted 8.1 from MSDN ISO download and dvd burn just because I didn't believe number 1. Result: 0xc1900101-0x40019
3) Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
4) Attempted 8.1 from Microsoft store just because I didn't believe number 3 Result: 0xc1900101-0x40019
5) Read online that Task Manager, startup, disable all would work. Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
6) Read online that enabling security to admin group for Crypto directory. Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
7) Read online that ensuring drivers are all current. MS update, HP update, physically clicked on each driver, update in Device manager, Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
8) Read online that turning Firewall off, Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
9) Woke up this morning and evidently Win 8.0 decided on its own to Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
Good news: Fall back to 8.0 has been flawless with the exception of the need to reenter the network key.
Bad news: Still on 8.0
Based on, in every case, the upgraded machine can be: Accessed via admin share c$ from a network device and can NOT be remoted into and the local display is 'illuminated' but not responsive and dark black (BSOD), my GUESS is a screen / display driver is failing on first boot to 8.1
I've reviewed everything on the C: drive with the extension "log" and a date close to the install date/time without success of isolating exactly what is failing.
Hope no one else expends this much time.
David
Professional Developer

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Any ideas?
Thanks,
Krad

Well, give this a shot:
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4) Click the administration tab, and you should see firmware upgrade under that.
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Macbook Pro Wifi Issues with WPA2 Enterprise key

I have a MBP 13" mid 2009 model. There is usually no problems connecting to home networks. It remembers the passwords and connected seamlessly. However, I have problems connecting to networks with WPA2 Enterprise settings. I had tried it in NYU and I am trying it at my current school too. It keeps forgetting the WPA2 key from time to time and although I have tried all ways to get it to remember the key it still fails. I have used other MBP from the same time frame and they seem to be working perfectly. Even my iPod touch works perfectly with these WPA2 enterprise networks. Can anyone suggest a workaround?

The networks do support WPA2. It works perfectly on windows 7 and other MBPs. There it doesn't keep asking the password and stores the password in keychain. But on my MBP it keeps asking me for the password from time to time
Message was edited by: cooldip

RDP to Windows 8 or 8.1 issues - admin or console connection not working

Hi,
I have a number of issues when connecting to my Win8 Pro (and now Win8.1 Pro) machine via RDP. First off, I know that most of the issues I am about to list below should technically be resolved if I connect to the console or admin session of my machine, however
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Note: I have done some research on issues # 1 & 2 and I think this is because of my Nvidia drivers - as I have a Nvidia GTX660 Ti installed.
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Properties, etc I get the following error:
"The application was unable to start correctly (0xc0000142). Click OK to close the application."
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The user I am logging in as is a local administrator and I am connecting to (or at least I am trying to) connect to the console session of the machine. I have tried this from the following different setups:
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TROUBLESHOOTING:
================
In order to attempt to resolve this problem, I have done the following troubleshooting:
1. From the problematic Win8.1 Pro machine, I have RDP'd (via mstsc /admin) to my other Win 8.1 Pro machine. I have tested running cmd, installing apps, etc, etc and I have been able to do everything just as I should. To me this means that there is some
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2. Based on the information from #1 above, I have compared the following settings between the two machines and have set them to be exactly the same:
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- Windows Firewall - both on and set to default settings
- Local Groups have the same members - Local Administrators, Remote Desktop Users, etc
- Remote Desktop enabled and set to least restrictive option (less secure option)
- Local Security Policy - Checked Local Security Settings to ensure all settings are exactly the same
- Local Group Policy - in particular for Remote Desktop settings - both exactly the same configuration
- No additional 3rd party apps are installed on either machine which I think could cause these issues (other than Nvidia Graphics Card drivers on my problematic machine)
3. Done extensive internet research and can't seem to find any information or people having the same issue as myself
4. Clean install of Windows 8 Pro and tested - same issue. Installed all latest drivers, Windows Updates, etc c- same issue. Upgraded to Windows 8.1 Pro - same issue.
5. Created a new local administrator user and tested - same issue
6. Checked event viewer and can't seem to find any specific error that would give insight into what is causing this issue
At this point, I have come to a dead-end as I am not sure what else I can try to resolve this issue. If issues #1 and #2 can't be resolved, then I am happy to "live" with them, however the rest of the issues are really frustrating as they are preventing
me from easily achieving what I need to.
If anyone can point me in the right direction or has some insight into these issues, it would be greatly appreciated.
Thanks very much
Regards,
Luca

Hi Roger,
Thanks for the reply. I should have mentioned that test result before, sorry I forgot. If I log into the problem machine locally with the same user I am logging into when logging in via RDP, I can run cmd, I can install apps, I can do everything as I should
be able to as I am a local admin and have disabled UAC.
If however I log in with the same user via RDP (whether or not I have already logged into that machine locally with the user or not), I have the problem of no admin access. This is why I think it is a problem accessing the console or admin session of the
machine.
Sorry, but I am not sure by what you mean by this question "If so, how about change other computer to
remote to this problematic Win8.1 Pro machine?"
Thanks for your help
Regards,
Luca

Windows 8 pro and 8.1 pro WiFi connection issues

I hope to start a meaningful dialogue with Microsoft about the WiFi issues that Windows 8 and 8.1 have.
I've been deploying Windows 8 and 8.1 since the Surface Pro was released. Since then we've deployed about 50-75 Surface Pro, Surface Pro 2, Dell Latitude 7000 series, Lenovo Yoga 13 IdeaPad and Lenovo Yoga Thinkpad devices. Some have Windows
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corporate LAN over the last year by turning off Windows' ability to turn off the wireless adapter to save power, or turning off some of the offload or chimney or other advanced capabilities of the adapters. Problems were still present, but less so.
Many of our users were able to be on the wired LAN, so the issues were somewhat glossed over.
We were finally able to fix our Wireless LAN issue (we believe everything is working as expected after 2 weeks of testing and observation) by updating the controller and AP firmware for our Aruba wireless infrastructure (we have one controller and 11 ap's
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The problem is that while it's now very obvious that in our case, updating the firmware on our corporate WiFi is able to get the various 8 and 8.1 devices working on our LAN, this is not a true fix as it does not address our mobile and wireless capabilities
while:
1. traveling
2. working at a partner's or customer's location and connecting to their WiFi
3. Working from Home
4. Etc.
We obviously can't update everyone's AP/wireless router firmware. The solution, by necessity, must reside on the Windows 8/8.1 machine and it's inability to reliably connect and stay connected to existing Wifi networks. I want
to know the current state and thinking that Microsoft has regarding this persistent issue (searching for "Windows 8.1 wifi" in the "Windows 8.1 IT pro" forums on TechNet returned 4000+ results). Ignoring or not addressing this
problem head on is a huge mistake. Let us know the root cause (SOMETHING has changed in the Network/IP stack) and a solution to work around the cause.
I'll conclude like this: I KNOW that some Wifi issues can be resolved with firmware updates to WiFi routers/APs. I KNOW that some WiFi issues can be resolved with driver updates or, in some cases, downgrades. I KNOW some Wifi issues can be resolved
by uninstalling Intel ProSET, or getting manufacturer direct drivers. I KNOW some issues can be resolved by turning off Windows' ability to turn off the adapter when "not in use" to save power. I KNOW some owner's of Windows 8/8.1
machines have downgraded to Windows 7 or XP or abandoned Microsoft altogether and move to Linux or Mac. The ONLY common problem across all of these solutions, is Windows 8/8.1. Therein MUST lie the ultimate answer.
DLovitt

I hope to start a meaningful dialogue with Microsoft about the WiFi issues that Windows 8 and 8.1 have.
I've been deploying Windows 8 and 8.1 since the Surface Pro was released. Since then we've deployed about 50-75 Surface Pro, Surface Pro 2, Dell Latitude 7000 series, Lenovo Yoga 13 IdeaPad and Lenovo Yoga Thinkpad devices. Some have Windows
8 pro, some have been upgraded to 8.1 Pro, and some were purchased with native 8.1 Pro builds on them. All of these devices have difficulty with wireless in one form or another. We were able to reduce some of the problems (not eliminate) on our
corporate LAN over the last year by turning off Windows' ability to turn off the wireless adapter to save power, or turning off some of the offload or chimney or other advanced capabilities of the adapters. Problems were still present, but less so.
Many of our users were able to be on the wired LAN, so the issues were somewhat glossed over.
We were finally able to fix our Wireless LAN issue (we believe everything is working as expected after 2 weeks of testing and observation) by updating the controller and AP firmware for our Aruba wireless infrastructure (we have one controller and 11 ap's
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The problem is that while it's now very obvious that in our case, updating the firmware on our corporate WiFi is able to get the various 8 and 8.1 devices working on our LAN, this is not a true fix as it does not address our mobile and wireless capabilities
while:
1. traveling
2. working at a partner's or customer's location and connecting to their WiFi
3. Working from Home
4. Etc.
We obviously can't update everyone's AP/wireless router firmware. The solution, by necessity, must reside on the Windows 8/8.1 machine and it's inability to reliably connect and stay connected to existing Wifi networks. I want
to know the current state and thinking that Microsoft has regarding this persistent issue (searching for "Windows 8.1 wifi" in the "Windows 8.1 IT pro" forums on TechNet returned 4000+ results). Ignoring or not addressing this problem head on is a huge
mistake. Let us know the root cause (SOMETHING has changed in the Network/IP stack) and a solution to work around the cause.
I'll conclude like this: I KNOW that some Wifi issues can be resolved with firmware updates to WiFi routers/APs. I KNOW that some WiFi issues can be resolved with driver updates or, in some cases, downgrades. I KNOW some Wifi issues can be resolved
by uninstalling Intel ProSET, or getting manufacturer direct drivers. I KNOW some issues can be resolved by turning off Windows' ability to turn off the adapter when "not in use" to save power. I KNOW some owner's of Windows 8/8.1 machines
have downgraded to Windows 7 or XP or abandoned Microsoft altogether and move to Linux or Mac. The ONLY common problem across all of these solutions, is Windows 8/8.1. Therein MUST lie the ultimate answer.
DLovitt
THIS.
I have been going through the same efforts as DLovitt with no joy. I have ruled out all variables which leads directly to something with Win 8/8.1 being the problem. Very frustrating that I cannot find a fix anywhere.
Subscribing to this thread in the hopes an answer is forthcoming.

Problmes with wifi turn off with disable greyish in window 8.1 pro 9600

Hi,
I updated window 8 to window 8.1 pro build 9600 version.
I am getting a problem with WIFI turn off disable grayish color which cannot be enabled.
WIFI adapter is installed and working properly.
Plz suggest what will be the fix of this issue.
Thanks.

Hi,
Did you mean the Adapter is greyed out and we cannot click to turn on it? Is there a wifi switch on your laptop? If so, please turn on it first.
Also please try the network troubleshooter to see if the issue can be fixed:
1) Right Click network icon in taskbar and select "open network and sharing center"
2) Highlight wifi connection then at top click "Diagnose this connection"
The troubleshooter will discover that the WiFi connection is turned off and offer a "Apply fix" option click that and windows will enable the wifi connection.
To make sure the driver for Network adapter is the right one, please go to manufacturer’s website to see if there is the one compatible with Windows 8.1.
If not, we can try to install the one applied to Windows 8 in compatible mode to see what’s going on.
Since such issue can be caused by driver bug, please also contact the manufacturer to see if they can provide more information about this issue.
http://social.technet.microsoft.com/Forums/windows/en-US/11d2cc27-cee8-41e1-865a-f5f7098e1d26/windows-8-wifi-off-problem?forum=w8itpronetworking
For further troubleshooting plan, please upload the event log here for further research.
Kate Li
TechNet Community Support

Windows 8.1 Pro upgrade = No Wifi Network USB N+ "working normally"

Hello,
I used the Microsoft store to download the Windows 8.1 Pro upgrade.
After I got everything started, there is no WiFi connection.
I don't mean it is having trouble connecting to Wi-Fi, I mean it shows no Wi-Fi at all. The "troubleshooter" only wants me to connect a cable to the network. The wireless signal graph shows a RED X overlaid on it and does not pick up any wifi signals-
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Device manager shows my Belkin USB N+ wireless network adapter as working normally.
Using suggestions from an 8.1 preview problem I have tried disabling/re-enabling, re-installing updated drivers from Belkin.com to no avail. The computer thinks the device is working normally. What the computer thinks the device is supposed to be doing while
working normally is anyone's guess.
There is nothing wrong with my Wi-Fi. Every other computer and cell phone that uses the connection is fine. This is a Windows 8.1 issue. Please help!
[Someone suggested updating BIOS. Not sure why, the computer was working PERFECTLY until the Windows 8.1 Pro free upgrade. ]
edit: this is 32 bit Win 8.1 (I assume it doesn't upgrade from 32 to 64 bit just because my system is capable of it) on a Zt systems PC with Core2 Quad processor and 4GB Ram if that makes any difference.

I have had the exact same problem as you have. contacted Microsoft techs but they could not solve the problem at all and had me revert back to windows 8 pro which now recognizes the wireless. I suggest you go back to windows 8 if you need to
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USB Wifi Zyxel NWD-210N cannot detect wifi 2 router connection on Windows 8.1 Pro

Hi,
I am currently running a Windows 8.1 Pro with current up-to-date patches.
I am having issues connecting to the wifi router with my USB Zyxel NWD-210N wifi adapter.
I turned off the built-in wifi card in the laptop.
And turned on the second USB Zyxel NWD-210N wifi adapter.
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MrDB
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http://windows.microsoft.com/en-US/windows-vista/Make-older-programs-run-in-this-version-of-Windows?SignedIn=1
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Cisco vpn client issue on windows 8.1 pro

I am using Cisco RV325-k9 router, I am configure "Easy vpn" in this router.
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Issue is VPN client connected but not access remote machine and ping on windows 8.1 pro machines. but Working fine on windows 7 pro.
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Please find the attached screenshot of VPN Client Statistics.
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Regards
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Hi Sanjib,
Cisco VPN clinet is not supported for the windows version 8.1. And also it is EOL announced. Might be the below mentioned work around might help you. Try this.
http://www.vmwareandme.com/2013/12/solved-windows-8-and-windows-81-cisco.html#.U9tCdxCrOxo
Regards
Karthik

Wifi network limited in windows 8.1 pro 64bit

Hi recently I setup my laptop and I setup windows 8.1 pro 64bit.but when I connect wifi or broadband network it show network limited and not access internet.then I setup my laptop again.but it still this problem.please help me.I don't use internet few
days.my laptop is dell i3 3rd genaration.inspiron 14.please help me...

Unfortunately your post is off topic here, in the TechNet Site Feedback forum, because it is not Feedback about the TechNet Website or Subscription. This is a standard response I’ve written up in advance to help many people (thousands, really.)
who post their question in this forum in error, but please don’t ignore it. The links I share below I’ve collected to help you get right where you need to go with your issue.
For technical issues with Microsoft products that you would run into as an
end user of those products, one great source of info and help is
http://answers.microsoft.com, which has sections for Windows, Hotmail, Office, IE, and other products. Office related forums are also here:
http://office.microsoft.com/en-us/support/contact-us-FX103894077.aspx
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For issues with products you might have as a Developer (like how to talk to APIs, what version of software do what, or other developer issues), you should head to the MSDN discussion forums at
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Moving to off topic.
Thanks, Mike
MSDN and TechNet Subscriptions Support

Serious resolution issues with After Effects CC (2014) on Windows 8.1 Pro on Dell Precision M3800 laptop??

My new company installed Adobe Creative Cloud (There was some annoying Proxy issues at first, because of the seriously tight I.T policies) but we are having some serious resolution issues with After Effects CC 2014 (also have this resolution problem with Adobe Premiere, Media Encoder, Muse) on Windows 8.1 Pro on a Dell Precision M3800 laptop with icons and interface looking too small and hard to see, is there a fix, an update or a work around, can anyone help?
Any help will be appreciated!
k.regards
Ramon

Hi Todd is there a time-frame for this fix, there is a lot of pressure on me, because I convinced my company to get the Creative Cloud and quite a lot of the CC software is not compatible with the latest Windows 8.1 OS.
Is there at least a work around, until this big fix comes along?
k.regards
Ramon

Windows 8.1 pro WIFI issues

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