Winusb and visa device issue

I have a system I am working on that communicates with some custom hardware via USB. I used the NI driver wizard to create some visa drives, and perform USB RAW writes and reads, and everything was working great. Unfortunately, I just found out that there is a whole other application written in C++ by someone else that also has to communicate with the same hardware on the same system. Their application uses WinUSB to communicate with the device, so currently the only way I know of to switch between the two applications is to uninstall the VISA drivers, and install the WinUSB drivers, or vice-versa, depending on which application one wants to use. This obviously isn't going to work long-term.
I'm not sure how to fix this so that we can use both application on the machine without having to constantly change the drivers back and forth. I thought about trying to call WinUSB.dll using LabVIEW, but I'm afraid that might get a little complication. I figured I can't be the first one to run into a problem like this before, so before I start down the WinUSB road, I thought I would check to see if anyone has any better ideas. I'm afraid trying to get at the source, or in anyway changing, the C++ application is not an option.
Thoughts? Ideas? Is calling WinUSB in LabVIEW my best bet?

Thoughts? Ideas? Is calling WinUSB in LabVIEW my best bet?
Most likely. Unless you have access to the source code of your other application and can change it to communicate to your device using VISA Raw. NI-VISA has a C API so it is technically possible.
Technically it is not so much WinUSB which is the likely problem but probably something in the application installation which registers WinUSB as the driver handler for your USB device resource. Except for filter drivers, which are chained into the driver chain by Window and for which Windows has a configurablle maximum limit of active filter drivers in the system, Windows only allows one driver to register for a specific device resource. So it would be technically enough to just change that registration entry to point to the currently desired driver.
However this registration API (SetupDI API and its friends) is quite cumbersome and the whole process is rather brittle as it easily can break with every new driver update. Also it would never allow to run both application in parallel, even if you make sure that they do not communicate to the device at the same time.
So calling WinUSB in LabVIEW is probably your safest bet. It won't be trivial, the WinUSB API is somewhat involved but it is definitely doable. The most difficult part is the implementation of your device protocol anyhow which you seem to have tackled already for the VISA raw mode, so I do not see real road blocks ahead, just some botherings about correct Call Library Node configurations

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From: <[email protected]>
Reply-To: <[email protected]>
Date: Tue, 23 Oct 2007 17:32:54 -0700
To: <[email protected]>
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I/O Port 0x00000000-0x00000CF7   PCI bus
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=================================================
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===========================================
IRQ 0   System timer   OK
IRQ 1   Standard 101/102-Key or Microsoft Natural PS/2 Keyboard   OK
IRQ 3   Communications Port (COM2)   OK
IRQ 4   Communications Port (COM1)   OK
IRQ 5   NVIDIA nForce PCI System Management   OK
IRQ 6   Standard floppy disk controller   OK
IRQ 8   System CMOS/real time clock   OK
IRQ 9   Microsoft ACPI-Compliant System   OK
IRQ 13   Numeric data processor   OK
IRQ 14   Primary IDE Channel   OK
IRQ 15   Secondary IDE Channel   OK
IRQ 17   Tekram DC-395U/UW/F, DC-315/U or DC-305I/E PCI Ultra SCSI Host Adapter V3.0.3   OK
IRQ 19   NVIDIA GeForce FX 5600   OK
IRQ 20   Standard OpenHCD USB Host Controller   OK
IRQ 20   NVIDIA(R) nForce(TM) Audio Codec Interface   OK
IRQ 21   Standard Enhanced PCI to USB Host Controller   OK
IRQ 22   Standard OpenHCD USB Host Controller   OK
IRQ 22   NVIDIA nForce MCP Networking Controller   OK
===========================================
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=================================
Notice N224 - SMBIOS/DMI information may be inaccurate. This information is reported verbatim and cannot be checked by Sandra. While brand-name companies set this information most generic manufacturers use generic data that is meaningless. This issue generates more technical support queries than all other issues combined.
Fix: If the information is not correct, check for a BIOS update (clear DMI pool) or fix any errors using the DMICFG tool provided with the board. Alternatively, disable Sandra’s DMI/SMBIOS reporting from module Options.
=================================
Is this "normal"???
Anyway, I hope any of you to be able to help me.
Thanks in advice,
Fernando

Although I am unsure as to what is exactly your problem, but from what I see everything seems ok
Regarding the Sisoft Sandra remarks, don't worry about it.
Regarding the Computer in Device Manager
Try changing it to
Advanced Configuration and Power Interface (ACPI) PC
This has not given me any problems at all.
Here is my system example
IRQ 0   System timer   OK
IRQ 1   Standard 101/102-Key or Microsoft Natural PS/2 Keyboard   OK
IRQ 3   Communications Port (COM2)   OK
IRQ 4   Communications Port (COM1)   OK
IRQ 5   Standard OpenHCD USB Host Controller   OK
IRQ 5   NVIDIA NForce MCP2 IDE Controller   OK
IRQ 5   OHCI Compliant IEEE 1394 Host Controller   OK
IRQ 5   NVIDIA GeForce FX 5900 Ultra   OK
IRQ 6   Standard floppy disk controller   OK
IRQ 8   System CMOS/real time clock   OK
IRQ 9   Microsoft ACPI-Compliant System   OK
IRQ 10   Standard OpenHCD USB Host Controller   OK
IRQ 10   NVIDIA nForce MCP Networking Controller   OK
IRQ 10   NVIDIA(R) nForce(TM) MCP Audio Processing Unit (Dolby(R) Digital)   OK
IRQ 11   NVIDIA nForce PCI System Management   OK
IRQ 11   Standard Enhanced PCI to USB Host Controller   OK
IRQ 11   NVIDIA(R) nForce(TM) Audio Codec Interface   OK
IRQ 11   WinXP Promise FastTrak 376 (tm) Controller   OK
IRQ 12   PS/2 Compatible Mouse   OK
IRQ 13   Numeric data processor   OK

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I need to find out how to contact upeer management to try and resolve an issue before I open a complaint with the Attorney Generals Office as well as the Better Business Bureau and social media.

I have been with Verizon for 15 years. I have a family share plan with 2 smart phones a standard phone and a jetpack for wireless access. I pay for insurance on the 2 smartphones. Approximately a year ago I made a payment arrangement to continue service on my account even though I had some business difficulties. I was told that while the arrangement was in place I could not make any changes to my account. However, since then I have had the following issues and when I try and contact Verizon to try and resolve them I am place on eternal hold or disconnected.
Issue #1: My daughter lost her phone in June 2014. (The contract on this phone was up in 2013) I have been told that I cannot replace the phone even though I pay the insurance premium of $9.95 a month. I have been billed for it and have also been charged $54.87 for the monthly service as well. The phone has not made or received a call since June 4, 2014 yet I have been charged $274.38 I just was able to have the service suspended at the store today, 11/29/2014
Issue #2 My phone has intermittent flaws, locking up and reuring rests, dropping calls, failing to receive calls etc along with horrible battery life. I went into the local verizon store and they ordered me a refurbished replacement phone which was subsequently sent to me. When I received it I took it to the store to have them assist me in setting it up properly. I was told that I should NOT set it up but send it back due to some physical damage present on my old phone that would most likely result in a $150 charge...it was recommended that I just upgrade my phones as they were all out of contract and that would be the best solution. I asked the manager if that would be possible due to the "terms" on my account and she said "it would not be a problem". I was interested in an Iphone 6 which was not in stock so I sent the replacement phone back and left, to wait for the phone to become available.
Issue #3 I had a JetPack that was recently stolen from my car. I stopped in to ask what to do about it (it is no longer under contract either) They suspended the service and recomended I wait until I upgraded my other phones and then get a new Jet Pack. I just received noticed that they were going to continue billing me for it this week, even though it has been out of contract for several months??????
I recently went to Best Buy to take advantage of their Black Friday deals and was told that based on the status of my account I was ineligible for any upgrades. We called Verizon from the Best Buy and they told me that I needed to address my account status (I just made the scheduled payment on the 23rd of Nov) either with Financial Services or go to a Corporate Store. I went to the store and was told there was nothing that could be done at that level, I would need to talk to financial services (which was closed)
So, I am extremely frustrated and upset with this whole situation and wanted to make one more attempt to resolve it with Verizon before I make a full blown complaint to the Attorney Generals Office, the Better Business Bureau as well as post this incredibly BAD customer service story on social media. I hope that I hear from someone ASAP as this is critical that I get things resolved immediately. I can be reached at [removed].
Personal information removed as required by Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

Complain to the Attorney General about what? There is nothing in your story worth any such complaint. They will tell you the same.
First you have payment difficulty so credit and the Edge program are not available to you. You have to be credit worthy to get any upgrade, unless you can pay full price for all those new devices.
Can you?
You are trying to get new contract plans, but since you are having paying on time and in full issues you will not get extended credit from any carrier.
What I would do is go and port out to Boost or Virgin Mobile where you pay a reduced cost for each device and get unlimited everything for $40 to $50 a month, it is pre pay so if you don't pay you get cut off.
Verizon although with the best coverage is also the highest priced.
Good Luck

Winusb and visa device issue

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