Workflow erroring with ORA-06512 on the Reserve document activity

Hi
Can anyone help? We have a intermittent problem where the workflow for a requisition or PO errors with the following:-
An Error occurred in the following Workflow.
Item Type = POAPPRV
Item Key = 101931-203179
User Key =3096034
Error Name = -6512
Error Message = ORA-06512: at line
Error Stack =
Wf_Engine_Util.Function_Call(PO_REQAPPROVAL_ACTION.RESERVE_DOC, POAPPRV, 101931-203179, 101776, RUN)
Activity Id = 101776
Activity Label = DOC_RESERVE_PROCESS:RESERVE_DOCUMENT
Result Code = #EXCEPTION
Notification Id =
Assigned User =
It can be moved on by retrying the worklfow but we are getting alot of these and some of our POs are time critical which is getting missed by the time we have realised we have an error.
We are currently on 11.5.10.2 and DB version 10.2.0.4 and we use RAC with 2 database teirs and 3 application teirs.
Regards
Ruth

Hi Srini
We have had a SR open from the start of March at a serverity 2 and its got nowhere. They say unless they can get a trace of it happening they cant do anything and since the problem is intermittent and not reproducable thats impossible to get as we have 800 users and between 300 to 400 pos being created a day.
I am hoping that maybe someone may have an idea of a direction i can look at on the forum as we are pulling our hair out.
Regards
Ruth

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