Workflow explanation

Hi guys,
I have a potential customer that tells me he wants to automate some processes by getting the info (docs, scanned papers, id papers, etc.) from his customers, then it will start an approval or declined subprocess for that customer.
After that, he wants to check those documents via Content management, and he thinks that UCM could be the solution for his needs.
What I think is that he's asking for a BPM and the UCM (Workflow) is for getting approval or decline for the publishing of the documents in a portal for example.
Am I right?
Thanks in advance.

Hi ,
Part of the functionality of UCM is Document Management and workflow's . I am guessing that your client needs to direct these documents into his business processes. DM in UCM is just a thing for that.
BPM is used when integrating several solutions through one business process.

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    Hi,
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    HI
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