Workflow of a Shopping Cart

Hi,
the example is from a system that is still using SRM version 4.0
Example case: a certain Shopping Cart has to be approved by 3 Approvers BUT only the names of 2 of the Approvers (first 2) can be seen in SRM at Approval Preview (both display as table and as graphic) and it shows that both Approvers have approved the Shopping Cart. So, from the creators point of view the Shopping Cart should now have status Approved and Followon Document created.
However if I go in SWI6 transaction I can see that there is a third approver that still needs to approve the Shopping Cart.
This does not happen often however it is not that rare either.
Why is the system not showing all approvers in SRM Approval Preview in some cases?
Any ideas?
Thank you

Hi,
There are several notes for approval preview in BADI workflow. Please search notes based on your support package level.
Search keywords are "BADI workflow approval preview".
Regards,
Masa

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Workflow retrigger for shopping cart

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What is the procedure to retrigger workflow manually for shopping cart?and what the precautuions to be taken when retriggering workflow for SC.
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Yshu

Hi,
What is your business scenario, you can trigger the workflow again when you change the shopping cart once it is created.
This can be:
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Hi,
When i am using the standard 2 step shopping cart approval workflow WS1000031 the work item reaches the inbox of first level approver but when i reject the shopping cart the workflow goes into error. The error shown is (( Object CL_BBP_ACTION_NOTIFICATION_WF method SEND_PARAM_MESSAGE_WF cannot be executed )).
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WS10400051.
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Moinak.

Hi,
Pls apply the note 987079.
BR,
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Is workflow mandetory for shopping carts and contracts approvals srm7

hi
in SRM 7 are workflows mandetory for approvals of Shopping carts andContracts?
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you create the SC and you communicate and look at the sc and approve it
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Edited by: Alex Waiyaki on Apr 23, 2010 8:24 PM

Hello Alex,
SRM 7 has process controlled workflow and its easy to configure for simple requirement.
Yes, Shopping cart approval will be required to change status of SC to approved. Though it can be as simple as auto approval. SAP delivers number of standard BC Set for approvals including auto approval of SC.
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Hi,
When I am trying to create a shopping cart system is showing the error ambiguous workflow.
We are having a stand alone system in SRM5.0.
The configs that have been done are as follows:
1)Root organization , the purchase organization and purchase groups have been created and assigned to the root organization.
2)One manager and a employee have been assigned to the root organization.Manager has red hat.
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Supratim

Hi,
Please check whether for the SC multiple approval workflows are active by going in trascn SWE2.There for the Event BUS2121,you can see a list of workflows.
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Alternatively,you also have N-step Approval Workflow for SC approval in which the complex logic for determinig can be written in a BADI.
For more details on WF,refer the foll link:
http://help.sap.com/saphelp_srm40/helpdata/en/5a/af5eff85d011d2b42d006094b92d37/content.htm
BR,
Disha.
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On working to EXtended Classic Scenario, I need to configure one step approval for shopping cart in SRM 7.0.
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Edited by: pawankeshwani on May 25, 2011 6:22 PM

Hi Ashutosh,
Thanks for quick reply.
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WorkFlow Setting for Shopping Cart

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I am new to SRM WF, I want to configure SC two steps WF. Please tell me how to configure it, how the approver for particular user id determined etc..
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Regards,
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What version of SRM you are working on? If you are in higher version SRM 5.0 the the workflow needs to be configured using BRF functionality. Here is some link for your reference.
http://help.sap.com/saphelp_erp60_sp/helpdata/en/4c/0eae42edc6b211e10000000a155106/frameset.htm

Workflow Issue on Shopping Cart Approval

Hi Workflow Experts!
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Reymar

Instead of using * use a Generic value like "ABC" or a number that is used when no table entries match. Keep an entry with a GEneric Value in the table and maintain Wflow Aministrator as the agent for this Generic value. Please change it accordingly in code.
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Workflow retriggered for Shopping cart

Hi ALL,
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hI ,
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Tables to link Shopping Cart to Workflow

I have a request to report on total dollars for shoppng carts that are sent to a particular inbox and total dollars for shopping carts that were rejected in that inbox. I've written dozens of Quickviewer queries to report on shopping cart data however I've never linked the shopping cart to workflow items.
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Hi Nancy,
You may want to form joins between the following Shopping cart tables and workflow tables.
Shopping cart tables
CRMD_ORDERADM_H
CRMD_ORDERADM_I
Workflow tables
SWWWIHEAD
SWW_CONTOB (The field Object key in this table will have shopping cart number)
SWWUSERWI
SWW_CONT(Workflow container table which will store whether workitem is approved or rejected)
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Please reward points if hint is foud useful.
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Problems with Auto approval workflow (WS 10000060) for shopping carts

Hi SAP Network community,
I have got a problem with the auto approval workflow for shopping carts.
Basically the workflow approves the shopping cart once it was created.
But then the related Purchase Order remains in Status held. If the PO gets ordered manually then it is not transferred to the R/3 backend system.
For testing purposes also the one step approval workflow was activated. If the shopping cart gets approved by clicking into the detail approval screen (not by approving through the green tick box in the shopping cart overview) then the PO gets ordered and transferred to the backend system as normal.
But if the shopping cart gets approved by using the green tick box in the shopping cart overview then the same problem occurs as described for the auto approval workflow.
The system version is SRM 4.00
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Robert

Hi
Which SRM Workflow Scenario are you using (IS it Item level workflow or Shopping cart level Workflow) ?
Are you using customized SRM Business workflow or Standard SRM Workflow ?
Please go through these links as well.
http://help.sap.com/saphelp_srm50/helpdata/en/2c/e68d406b305537e10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/eb/289f4099852e54e10000000a1550b0/frameset.htm
Incase you are using Standard SRM Workflow, please raise an Customer OSS message with SAP at the earliest.
Regards
- Atul

Hi "Awaiting Approval " for shopping cart.

We are using standalone model in SRM FI system as backend. we have a probelm with automatic approval process in workflow.
When we are creating a shopping cart, we are getting status " Awaiting Approval " .
Can any one help me how to track this problem and is it workflow probelm or SRM side problem.
when i see in BBP_PD work flow is not at all triggered. There is no workflow for that Shopping cart.
Thanks in advance.
Thanks,
Tirumala

Hi Ranjan,
Your correct i am using SRM7.
but workflow is already active.
Can you please help me i am new to workflow and SRM7.
how to solve this issue.
this problem is related to workflow or SRM.
Please give me breif solution.
Thanks in advance
Thanks and regards,
Tirumala

Awaiting approval in Shopping cart and no follow on Document created

Hello Experts,
Classic Scenario
I activate BC-Set in process control workflow and create Shopping cart, Still status is Awaiting Approval and when i check in BBP_PD the workitem (its blank) no workitem assigned.
Create Shopping Cart and approve forcefully with Swo1 and now its in ordered Status but no follow on Document created,........When i goto RZ20(Shopping Basket) to analyze it , The system says Local Errors.............Shopping cart 3000000012: Error creating the follow-on document.
Pease guide me on this .
Thanks to all experts in Advance and appriciate your efforts
Smriti
Edited by: Smriti arora on Apr 28, 2010 7:58 AM
Edited by: Smriti arora on Apr 28, 2010 8:04 AM

hello Smriti
I will try help you with your two problems.
Question 1. "I activate BC-Set in process control workflow and create Shopping cart, Still status is Awaiting Approval and when i check in BBP_PD the workitem (its blank) no workitem assigned."
this problem is because the customizing not is correct. Follow this steps:
1.- SRM Server->Cross-Application Basic Settings->Business Workflow->Select Workflow Framework
Check that Process-controlled workflow is active for all business objects
2.-SRM Server->Cross-Application Basic Settings->Business Workflow->Process-Controlled Workflow->Technical Configuration->Customize SAP Business Workflow Automatically
Execute step by step. is aut.
3.-Execute transaction SWDD; check that workflow WS40000014 exists...
4.-SRM Server->Cross-Application Basic Settings->Business Workflow->Process-Controlled Workflow->Technical Configuration->Generalize Tasks
execute task for default
5.-SRM Server->Cross-Application Basic Settings->Business Workflow->Process-Controlled Workflow->Technical Configuration->Check Task Generalization
check it "/SAPSRM/WF_CFG"
6.- SRM Server->Cross-Application Basic Settings->Business Workflow->Process-Controlled Workflow->Technical Configuration->Copy BRF Objects
class SRM_WF ; all objects; COPY
7.-execute transaction SCPR20 and active /SAPSRM/C_SC_600_000_SP04
8.- TEST NOW
Question 2: "Create Shopping Cart and approve forcefully with Swo1 and now its in ordered Status but no follow on Document created,........When i goto RZ20(Shopping Basket) to analyze it , The system says Local Errors.............Shopping cart 3000000012: Error creating the follow-on document"
CHECK this point of customizing, here is where you must indicate to system that follow on document create for the shopping cart...exist several options...
SAP Supplier Relationship Management->SRM Server->Sourcing->Define Sourcing for Product Categories
Regards!!!!

Issue in Process Controlled workflow for Shopping cart in Quality system.

Hello All,
I ahve configured a Process controlled workflow in SRM 7.0 with custom resolver, and I am facing an issue taht the Workflow works well in Development but in Quality the approvers are dropped after SC is ordered in Quality system.
The SC Workflow drops the approvers picked up from the Interface method /SAPSRM/IF_EX_WF_RESP_RESOLVERGET_AREA_TO_ITEM_MAP and IF_EX_WF_RESP_RESOLVERGET_APPROVERS_BY_AREA_GUID of BADI /SAPSRM/BD_WF_RESP_RESOLVER. The approvers can be seen in the shopping cart Approval preview Tab until the SC is ordered.
I have compared the OSS notes relevant for Workflow, all of them have been transported, Also I compared and checked general Workflow settings, BRF Config and Process level settings in Dev and Quality, everything is same.
Also while debugging; the approvers can be seen in the decision set table in the create_process_forecast method of class /SAPSRM/CL_WF_PROCESS_MANAGER.
Kindly let me know what else i can check to find the root cause.
Thank you in advance for help!
Regards
Prasuna.

Hello Vinita;
Thanks for the input and sorry for the not so "ASAP" reply;
From what I'm seeing in from your 2 screenshot, i strongly believe that the problem is even before the Z implementation /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_APPROVERS_BY_AREA_GUID (in which the FM i ZSRM_GET_USER_FROM_PGRP is called. I think the problem could be in the process level determination ZSRM_WF_BRF_0EXP000_SC_APP100. Let me explain:
In your cases where not buyer is determined, in the approval tab there is not even a process level for buyer approval. If the problem were indeed in the implementation /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_APPROVERS_BY_AREA_GUID then the process level would be there, but the system will display, instead of the name of the buyer(if the buyer determination fails) a red label with the message: "With the strategy "Buyer determination" an approver could not be determined (or something like that..please check the image at the end of the text)".
I can propose a way to discard this: Implement the method /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_FALLBACK_AGENTS of class ZCL_BADI_SC_WC (in case you didn't know, in this method you can specify an "default" approver in case that the determination of approver in GET_APPROVERS_BY_AREA_GUID fails). The idea is to specify an default approval and see how it behaves:
If the user you indicated in the method GET_FALLBACK_AGENTS appears as approver, then yes, the problem is arises from implementation GET_APPROVERS_BY_AREA_GUID, in which case it could be a data problem (peharps in pposa_bbp?). You could also check in TX SU53 with the users with this problem to see if there's a missing authorization objetc.
If, in the other hand, the "default" approver is not shown, it means that the process level buyer determination is not even called, so you should check in more detail ZSRM_WF_BRF_0EXP000_SC_APP100 and /SAPSRM/CL_WF_PROCESS_MANAGER > Determine process restart –method ----- (i have never used this method, so i could not tell if it could be the source of the problem).
Also, you could implement the method GET_FALLBACK_AGENTS in this way so the default approver would be the WF administrator indicated in the customizing (or you could just append directly any user you want):
METHOD /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_FALLBACK_AGENTS.
   DATA: lv_admin_expr TYPE swd_shead-admin_expr,
         lv_admin      TYPE swd_shead-wfi_admin,
         lv_admin_type TYPE sy-input,
         ls_agent      TYPE /sapsrm/s_wf_approver.
   CALL FUNCTION 'SWD_WF_DEFINITION_ADMIN_GET'
     IMPORTING
       default_admin_expr = lv_admin_expr
       default_admin      = lv_admin
       default_admin_type = lv_admin_type.
   ls_agent-approver_id = lv_admin.
   APPEND ls_agent TO rt_agent.
ENDMETHOD.
Error of agent determination:
Please let me know the result of the test with the implementation of method GET_FALLBACK_AGENT. By doing this we could ensure if really the problem is in method GET_APPROVERS_BY_AREA_GUID or before. I just made the test in our system and I'm almost sure that you wont get the default approver, but i could be wrong.
Any question please let me know.
Best regards
Cristian R.

SRM 7.0 Process-Controlled (BRF) Workflow -- Error message to Shopping Cart

I am modifying a BRF Expression used to calculate approval levels. During this calculation, I may run into error conditions (e.g. Currency tranlsation not found) that I want to display to the user (in the Shopping Cart).
I have tried raising the following exceptions:
/sapsrm/CX_WF_RULE_ERROR.
/sapsrm/CX_WF_RULE_ABORT.
Raising these exceptions do result in SLG1 log entries being written, but the User is not informed of the error (ie. at top of shopping cart where other messages display).
I can probably jump out of the Webdynrpo to read logs, but thought there MUST be some standard way of passing error conditions from the BRF, back to WF, and then back to the Webdynpro Window.
Anybody raise error messages back to the online user from Process-Controlled Workflow?
Thanks,
- Tim

>
Saravanan Dharmaraj wrote:
> Hi Tim,
>
> I am not sure about your business requirement, but if you want to display custom error message while user create a SC, SAP has provided a standard BADI - BBP_DOC_CHECK_BADI. You can implement this Badi to raise a custom error,warning message. You can build your brf logic in the BADI implementation..
>
>
> Best Regards,
> Saravanan Dharmaraj.
Hi Saravanan,
I am actually modifying the Approval Limit Checks (for multi-currency translations) that you recently coded in Maryland. It can occur that errors occur in determining limits (new Currency translation I just added), or during the lookup of agents (ie user config is inconsistent).
In these cases, I can make the shopping cart Dump, by raising untrapped error messages, or assertions. However, I would like to raise exceptions that get trapped (such as the ones I identified in original post), and then make their way to the shopping cart.
Unless I am missing something, I don't think the WF BADIs, or BRF are gonna communicate errors back to the shopping cart, even though these components are called during cart creation and checks.
I realize that I can recode the Agent Determination BADIs, BRF calls, or even read BRF logs within BBP_DOC_CHECK_BADI. I mentioned this in my original posting as well.
Anyway, any help is appreciated.
Thanks,
- Tim

Workflow of a Shopping Cart

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