Wrong document in approval process

When a user creating outgoing payment document which need to pass through approval process and when the other user receives message to approve the document when he click the arrow button to see what actually entered in the document the system displaying the purchase order draft instead of outgoing payment draft.
Why this actually happens?
SV Reddy

Hi Experts,
Does the patch also solve the the permission error when user try to view the outgoing payment?
I have a user with full authorization on outgoing payment but cannot view document from the folllowing reports
Approval decision report
Approval status report
Approval messages from the inbox
The error message we get is you are not permitted to perform this action
Regards,
Amy

Similar Messages

Change Status of archived document after approval process

hi how can we change the status of an archived document in KM after it has gone thru the approval process.
the reason once we archive we cannot resubmit the document for approval.
thanks

Hi Venu,
have a look under System Administration - System Configuration -- Knowledge Management -- Configuration --Content Management -- User Interface -- Commands -- UI Command Groups -- StatemanagementGroup.
See Java class: com.sapportals.wcm.rendering.uicommand.cm.UIStatemanagementGroupCommand. Take the class and decompile this and everything needed around to understand how this class works.
Then you can choose to extend this CommandGroup to also have a command "Resubmit for Approval" or you can implement your own UI Command only for resubmitting (you will also have to activate your command (group) by settings within the configuration).
On the other hand, if all this is completely new to you, I'm a bit sceptical if the task isn't a bit too big as a first task on KM implementation topics...?
Hope it helps
Detlev

Wrong document type is processed form ME59N - Automatic PO creation Efected

Dear Friends,
Im facing one issue while the PO is created from Purchase requistion(ME59N).
If the purchase requisition document type is - XTB while creation of PO from ME59N the document type is taking as UB
the SPRO setting has been done for supplying plant and receving pant as - XTB but still getting the error as
Doc. type XTBshould be used for suppl. plant XXXX and receiving plant XXXX. 06 - 674 ( Msg class and No)
Could any one please help me on this.
The manual PO creation(ME21N) is perfect .
Regards
Kumar.

Hi Mauro,
Thank you for the very helpful answer, i suggested my team to impliment the OSS note.
Thanks for your help.
One similar kind of issue i am facing, i implimented one enhancement in the BADI "ME_PROCESS_PO_CUST" for checking the supplying plant.
When i processd it through ME21N ( manulaly) it's taking the right plant, But when i processed it through ME59 ( Autoamtion of PO) the Enhancement is not triggered.
ME59N is not supporting as there is no support pack ( OSS notes need to be implimented).
Coluld you please provide any helpful answer for me
Thanks for your support and Help.
Regards
Ravi.

925685 - Approval process is not triggered after documents are added

Hi there,
I was wondering if anyone found already a solution for the following problem.
According to SAP Note: 925685 - Approval process is not triggered after documents are added.
Within our SAP application, we want to approve purchase orders for departments based upon the document total.
I was very astonished that employees are able to add a PO which will not trigger an approval stage and after the document is added, they have the possibility to change the document and at the update moment no approval will be started even if the document meets the approval requirements.
Therefore I really want the flexibility to give users the possibility to change their PO.
Meanwhile, documents which are added under approval, are also locked for changes, although this is another question it is also pretty annoying!
I hope anyone has already found a method or work around for the stated problems above.
(We are using SAP 8.8 PL 20)
Thanks in advance.
Kind regards,
Marcel

Hi Kambadasan,
Thank you for your reply
I'm sorry but I know how the approval templates work and they are configured correctly, however as SAP also mentioned in their own Note, this is due to the lack of SBO that SAP has such behaviour.
Hi Gordon,
Thanks for your reply.
Unfortunately I have not found the post you mentioned...
I will post my issue alson on the topic you mentioned.
Hopefully they found a solution or maybe version 8.81 will solve the problem.
Thanks a lot!!
Kind regards,
Marcel

API for Document Status in a Approval Process

Hi All,
I wanted to know how to get the status of a document that is in a folder having a Approval Process defined to it & Is it possible to programatically Submit a document for Approval. If yes please let me know..
Thanks in Advance.
Regards,
Aditya Metukul

Hi Detlev,
You are simply gr8..it worked...
below is the code snippet written by me:
      void submitResource(IResource resource){
               try {
                         //get the statemanagement service from the resource
                         IRepositoryServiceFactory factory = ResourceFactory.getInstance().getServiceFactory();
                         IStatemanagementManager statemanagement =
                         (IStatemanagementManager)factory.getRepositoryService(resource, IWcmConst.STATEMANAGEMENT_SERVICE);
                         IStatemanagementResource sResource =
                         statemanagement.getStatemangementResource(resource);
                         IResourceTransition transition = sResource.getTransition("lbl.submit");
                         //if everything is correct than transition is not null
                         if (transition != null) transition.execute();
               } catch (Exception e) {
     } //end of submitResource
Message was edited by: aditya metukul

Document Parking Workflow approval process in LIV

Hi all,
Can please someone let me know what is the role of a functional consultant in getting the workflow approval process setup for the Document parking in LIV process
Also, can please send any links are documentation...
Would be really thankful for any sort of help
Thanks

Hi，
According to your description, it seems that your main issue is about customID paramerter in workflow approval prcess.
About this, please refer to the two samples:
http://blog.petegoo.com/2010/08/22/workflow-4-email-approval-sample/
http://cgeers.com/2010/04/10/windows-workflow-in-asp-net/
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

DRQ# Approval Process Does Not Fire on Update of Document

Hi,
If a purchase order is added for a value which does not require approval, then later the actual price of the order is known and is a value which requires approval, the user is able to update the purchase order without an approval procedure being triggered.
Note #925685 states that approvals will not trigger on update, however this means a user can modify documents to a value which should require an approval process.
Lianne

Hi Lianne and Davis,
I was wondering if you already found a solution for this problem.
Unfortunately I did not found your post about the approval process.
( Re: 925685 - Approval process is not triggered after documents are added )
Do you know if this is solved within 8.81 or did you find another solution?
Kind regards,
Marcel Kieboom

Document approval process.

hello all,
Is it possible to use the organization structure from HR (R3) for the approval process of documents in cm repositories?
in other words
Whether it is possible to maintain the approvers from HR (R3) for the documents in cm repository?
We want to use the existing approvers (superiors) in HR for the document approval process in portal.
Can any body help me?
Rajendra

hi
use of universal worklist may be one of the solution and again enterprise portal support adhoc workflow if documents are made available to the CM repositories.you can built as a workaround in folderstructures in CM repositories and classify the doccuments Using taxonomy and classification and also for respective folders can be made available for set of approvers and also this docs comming from HR can be searched also .This are suggestions work on this lines it may help you please do not forget to give points
with regards
subrato

To Activate the Approval Process when document is in update mode

Dear Expert,
I have applied the Approval Process for UDF using the query "Select Distinct 'True' From ORDR T0
Where IsNull($[ORDR.U_Rebate.number],0)>0 and $[ORDR.DocType]='I' ".
Now as the field is UDF user is able to modify even after approval procedure.
Please help me to apply the above query for the Approval process even when the document is in update mode.
regards,
PankajK

Dear Pankaj,
Current B1 design only support approval for adding document. Update will not trigger approval.
You may use SP_TN instead to block user updating it. If you are not familiar with the SP, search the forum first.
Thanks,
Gordon

SCM Document Approval Process

Hi All,
I am facing issue with SCM document approval process. When I insert new Ad hoc approval path ,worklist is created for the Ad hoc approver but Notification email is not going.
Could some one has faced this type of issue before.
Please help to resolve this issue.
Thanks
Karthik

Make sure that the transaction used for this approval has the event AdHoc Insert configured and that the channel is set to Both instead of Worklist. Off course also a notification template must have been assigned to this AdHoc Insert event.
To be found in
Main Menu > Enterprise Components > Approvals > Approvals >Transaction Configuration
See also
PeopleBooks > PeopleSoft Supplier Contract Management 9.1 PeopleBook > Configuring PeopleSoft Approval Framework for Use with Supplier Contract Management

Approval-process for publishing documents in Collaboration-Room

Hi @ all,
is it possible to use a approval-process for publishing documents form the private document store of a collaboration room to the public one? I it is, how I have to do it, I have no idea?!?
Or is there a way to give specific users the right to publish a document.
Thanks for your response!
Best regards
Kai

Kai -
I'm not sure about publishing from private to public. However, you can set-up folders in the Collaboration rooms to enable State Management. To do this, you'll need to use a system principal to alter the permissions on the specific Collaboration room document folder.
Regards,
Kyle

Approval Process to Apply to Updated Documents

Hi,
My customer has a problem with certain Sales Orders not going through the Approval Process. Users are circumnavigating the Approval Process in a sneaky way.
Let us say that we have a Sales Order with a value of £1000. On hitting Add, SAP asks the user to submit the Sales Order for approval.
If the user then clicks Cancel they return to the Sales Order entry form. If he then changes the Order value to a figure which does not fire the Approval Process (for example £0) the system allows the Order to be Added.
If the user then amends the Order back to the original £1000, he can Update the Order without firing the Approval Process. I found out how this was happening by looking at the History of a Sales Order and have recreated the issue locally.
I have found SAP Note Number 904373 - Approval Procedure not working on marketing documents. This note states that the above scenario is system behaviour.
Can this be changed so Updated documents will fire the approval process?
Thanks
Greig

Hi All,
Can we use the Request API to create the request (and then Approval) for other than ADD (object type like Disable, Enable etc) of a user like below
long lRequestKey;
long UserKey=1;
long ObjectKey=201; //testro1
HashMap reqMap = new HashMap();
reqMap.put("Requests.Target Type", "U");
reqMap.put("Requests.Object Request Type", "Disable");
reqMap.put("Requests.Type", "U");
lRequestKey = reqObj.createRequest(reqMap);
System.out.println("Created request and got key :" + lRequestKey);
reqObj.addRequestUser(lRequestKey, UserKey);
System.out.println("Added the request user");
reqObj.addRequestObject(lRequestKey, ObjectKey); // I am not sure if this part is right but without this it is giving me the error.
System.out.println("Added the request object");
reqObj.completeRequestCreation(lRequestKey);
System.out.println(Completed and submitted the request");
I gave it a try but the Resource detail is not getting populated in the request due to which request hang up in "Request Initialized" state. I tried by passing the Process Instance Key also but no luck.
Any chance if anyone crack it before. Please tell me. Thanks

Approval process and publishing a document

Hi,
i have two tiers of approval for my folder and how does someone approve the contents,i mean how does the folder passes on to next tier for approval and how is it finally published?
how can the published contents be made visible for readers?
Thanks in advance,
jules

Hi,
First, you have to active Status Management Service (statemngt)in your repository, after that you have to restart portal.
http://help.sap.com/saphelp_nw04s/helpdata/en/69/d96b86a84611d5993600508b6b8b11/frameset.htm
Then in your folder, details->setting->approval->you define step and approvers.
All document store in this folder will use the same approval process.
When a user approve a document, this documet is publish.
In this folder you save your documets, all user with read (only) permission, will see this document once is approved.
If you create KM Navigation iview to point this folder, the only documents visibles (by user with only read permission) will be approved.
Patricio.
> Hi,
> i have two tiers of approval for my folder and how
> how does someone approve the contents,i mean how
> does the folder passes on to next tier for approval
> and how is it finally published?
> how can the published contents be made visible for
> readers?
>
> Thanks in advance,
> jules

Approval process appearance in the PLD of the documents

Hi Experts,
I am setting an approval process for the Purchase Order.
Under approval stage am giving 2 authorizer and No of approvals required is 1. because i want to take GRPO even if anyone of the authorizer has approved. But i want the Purchase order print out with the field print in the corner of PO has Unauthorised until both the authorizer is approved.
how to do this in the PLD and please give me the solution
Thanks in advance,
Dwarak

Hi Gordon,
My view is that,
Can't we create a UDF in the PO at title level and write a FMS query to capture the status as "Unauthorized" when anyone of the authoriser is approved. At same time the second person is also Approved means the status should turn as "Authorized".
is it feasible.
Regards,
Dwarak

Approved invoices can not be edited - Approval process

Hi Experts -
I have recently raised an incident with SAP about Approval process - the complete message and support reply is as follows - but i believe we need a change in the approval process - if the approval required is only one but you have defined two people (Either or OR) in the approver list - the system should allow the document to be edited if one of the approvers reject it.
please let me know and i believe we need a change in design - unless otherwise a solid reason is given to justify the existing design
10.07.2009 10:32 Description (English) by SRS Manian
     We have created approval procedure for all the invoices which are entered into the system., The
'Accts' user enters the invoice into the system - the invoice comes for approval to 'Manager' user.
When the Manager opens the invoice via Alert window - he/she wants to modify certain information
(lines as well as Sales person) and approve it.
The invoice which gets opened from the alert window - does not allow the user 'Manager' to modify at
all. All the information on the invoice are greyed out.
The system should allow the user 'Manager' to modify the information. Since the manager has full
authorization to the system.
10.07.2009 10:35 Info to Reporter by SAP
     Dear Partner/Customer,
We have received your inquiry and are currently processing it.
You will be contacted with a solution or an update as soon as possible.
For further details regarding the phase your message is in at the
moment please refer to:
http://service.sap.com/%7Esapidb/011000358700000575782007E
Kind regards,
SAP Business One Product Support
10.07.2009 10:59 Reply to Reporter by SAP
     Dear Manian,
Thank you for contacting us.
When the originator sends the document for manager's approval, note that the at that stage, the document is still in the 'Approval Process'. This is because the system is waiting for the 'Manager' to 'Approve or Reject' the document. Hence, looking at the Document, it is still in 'Draft - Pending' Status.
When the document is in 'Draft-Pending' Status, the document is not available for editing, because the system considers that it is still in the waiting process. In your case, the manager cannot edit t he document.
To amend the document, an action is required from the approver either to reject it first. Once rejected, it can be amended and re-sent for approval.
I have checked our knowledge base and noted that there is an article which describes the approval process. Please refer to the Expert on Phone Wiki Article (March 2009) with title: Why a draft documen t in an approval process cannot be modified by the originator?
The link will provide the explanation:
https://www.sdn.sap.com/irj/scn/wiki?path=/pages/viewpage.action&pageid=88735894
I have also attached Notes 1321234 and 1111431 for your reference.
Best regards,
Lorna Real
Support Consultant
Product Support for SAP Business One
SAP Ireland
10.07.2009 11:59 Reply to Support Center by SRS Manian
     Thanks for the reply. The scenario is when the Manager receives the
document for approval, he wanted to edit and add it. Your reply (and
documentations) states that it needs to be rejected first before it is
available for editing. When it is gets rejected - the person who
orignated the document gets an alert and he can edit it. Here the
Manager must get an alert so that he can edit the Rejected document.
When the 'manager' rejects the document, and goes back to the alert
window to open the document - it is still greyed out !!
How does the 'manager' reject the document and edits it ?
regards
Manian
10.07.2009 12:11 Reply to Reporter by SAP
     Dear Manian,
If after the Manager rejects it and still the document is not editable (greyed out), it means that the document may still be in the 'Approval Process'. When it is greyed out, what is the status of the document in the header? Does it say 'Rejected' or 'Pending'?
If it is still in 'Pending' mode, please verify the number of 'Approvers' set in the 'Stages' tab of the 'Approval Template - Setup' window. If there is more than one user listed as 'Approver', and o nly 1 approval is required, the system provides an opportunity to other 'Approvers' to approve or reject the document. If in your case, the number of approvers is 2, and manager 'rejected' it, the sys tem still keeps the document in Pending status as it waits for another approver's decision to reject or approve it.
Also, verify the number of 'Approvals' required. If the number of 'Approvers' who have not rendered their decision is greater than or equal to the 'Approvals' required (e.g. approvers - 2, required ap provals - 2) the system keeps the document within the approval process. This is to allow the other 'Approvers' to decide on the document.
I hope this clarifies the behaviour. If you can provide us a step by step screenshot of the issue, this may help us to provide a more accurate response.
Best regards,
Lorna Real
Support Consultant
Product Support for SAP Business One
SAP Ireland
10.07.2009 12:28 Reply to Support Center by SRS Manian
     Hi:
The status of the document in the Header says 'Pending' and the status
below the document number says 'Suspended' - it is not showing as 'Draft'
Regards
Manian
10.07.2009 12:42 Call to Customer / Partner by SAP
     Performed on: 10.07.2009 10:41:59 (UK)
Contact person: SRS Manian
Status of discussion: Customer not reached
Subject:
Called the partner but currently engaged on another line.
Would like to hold a webex.
10.07.2009 12:42 Reply to Reporter by SAP
     Dear Manian,
I'm trying to call you but there was no response on your mobile.
When the header says 'Pending', then it means the document is still within the approval process. Please check the Approval Template and see the number of approvers and the number of approvals require d.
The number of approvals and approvers may be greater than 1. In this case, the system waits for other approvers to approve or reject the document. Once all the approvers have rejected the document, th en the document will be released and available for editing.
Best regards,
Lorna Real
Support Consultant
Product Support for SAP Business One
SAP Ireland
10.07.2009 18:11 Reply to Support Center by SRS Manian
     Hi:
Thanks for the reply - i tried this and found out the following:
1 - In the approval templates - we had mentioned number of approvals
required as '1'.
2 - in the number of approvers - we had mentioned two users
Though the template requires only one approvals (Either or OR) the system
expects both of them to approve or reject -
Can u please let me why is this behaving like this - or is this is the
way it is designed ? - if this is the way it is designed - i beleive it
is wrong - weneed to give a solution to the customer
regards
Manian
11.07.2009 05:52 Reply to Reporter by SAP
     Dear Manian,
Thank you for the information. The behaviour is a current system definition documented as per Note 1321234. I have attached the said Note for your reference. When only 1 approval is required and there are 2 or more persons are allowed to approve the document, the document does not get automatically rejected when 1 person 'rejects' it. The system waits for other approvers to render their decision b ecause a person may still approve or reject the document.
The design is not an application error. If you would like to change this design, please post your requirement in our SAP Business One Product Development Collaboration
forum. You can find the forum in this link:
/community [original link is broken]
The forum is beingmoderated by members of the Solution Management team specialized in certain areas, according to the folder you are in. Partners can impact the design of specific features by posting suggestions and feedback at this forum. Kindly refer to Note 1028874 which describes more on the above process.
As the request will be handled through another process, we kindly request that this support message be closed.
Thank you for your understanding.
Best regards,
Lorna Real
Support Consultant
SAP Product Support for SAP Business One
SAP Ireland
11.07.2009 09:02 Reply to Support Center by SRS Manian
     Hi Thanks for the reply - however, the solution given doesnot address the
problem we are beingfaced with our client
Is there a Development Request we can raise so that this problem is
addressed in future
I am going ahead and confirming this Message though
regards
Manian
11.07.2009 10:04 Reply to Reporter by SAP
     Dear Manian,
Thanks for the information. I understand the customer's requirement. As previously mentioned, please log a development request in this link:
/community [original link is broken] This is from Note 1028874.
Unfortunately,we at the support centre does not have access to the list of development requests. Hence, kindly follow the process in Note 1028874.
I'm sending the message back to your side for confirmation.
Best regards,
Lorna Real
Support Consultant
Product Support for SAP Business One
SAP Ireland
SAP Notes
Number     Short text
0001035200
Issue can be solved via existing documentation
0001111431
Deleting rejected draft documents.
0001167635
Maintenance Policy (L)
0001321234
Status of a document rejected within the Approval Process.

Hi Gordon - thanks for the reply - i am sorry i never realized that the message i raised could be messed up like this - the following is a clear message with some paragraphs:
Hi Experts - I have recently raised an incident with SAP about Approval process - the complete message and support reply is as follows - but i believe we need a change in the approval process - if the approval required is only one but you have defined two people (Either or OR) in the approver list - the system should allow the document to be edited if one of the approvers reject it. please let me know and i believe we need a change in design - unless otherwise a solid reason is given to justify the existing design
SRS Manian We have created approval procedure for all the invoices which are entered into the system., The 'Accts' user enters the invoice into the system - the invoice comes for approval to 'Manager' user. When the Manager opens the invoice via Alert window - he/she wants to modify certain information (lines as well as Sales person) and approve it. The invoice which gets opened from the alert window - does not allow the user 'Manager' to modify at all. All the information on the invoice are greyed out. The system should allow the user 'Manager' to modify the information. Since the manager has full authorization to the system.
Reply to Reporter by SAP Dear Manian,
Thank you for contacting us. When the originator sends the document for manager's approval, note that the at that stage, the document is still in the 'Approval Process'. This is because the system is waiting for the 'Manager' to 'Approve or Reject' the document. Hence, looking at the Document, it is still in 'Draft - Pending' Status. When the document is in 'Draft-Pending' Status, the document is not available for editing, because the system considers that it is still in the waiting process. In your case, the manager cannot edit t he document. To amend the document, an action is required from the approver either to reject it first. Once rejected, it can be amended and re-sent for approval. I have checked our knowledge base and noted that there is an article which describes the approval process. Please refer to the Expert on Phone Wiki Article (March 2009) with title: Why a draft documen t in an approval process cannot be modified by the originator? The link will provide the explanation:
https://www.sdn.sap.com/irj/scn/wiki?path=/pages/viewpage.action&pageid=88735894
I have also attached Notes 1321234 and 1111431 for your reference. Best regards, Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland 10.07.2009 11:59
Reply to Support Center by SRS Manian
Thanks for the reply.
The scenario is when the Manager receives the document for approval, he wanted to edit and add it. Your reply (and documentations) states that it needs to be rejected first before it is available for editing. When it is gets rejected - the person who orignated the document gets an alert and he can edit it. Here the Manager must get an alert so that he can edit the Rejected document. When the 'manager' rejects the document, and goes back to the alert window to open the document - it is still greyed out !! How does the 'manager' reject the document and edits it ? regards Manian
Reply to Reporter by SAP
Dear Manian, If after the Manager rejects it and still the document is not editable (greyed out), it means that the document may still be in the 'Approval Process'. When it is greyed out, what is the status of the document in the header? Does it say 'Rejected' or 'Pending'? If it is still in 'Pending' mode, please verify the number of 'Approvers' set in the 'Stages' tab of the 'Approval Template - Setup' window. If there is more than one user listed as 'Approver', and o nly 1 approval is required, the system provides an opportunity to other 'Approvers' to approve or reject the document. If in your case, the number of approvers is 2, and manager 'rejected' it, the sys tem still keeps the document in Pending status as it waits for another approver's decision to reject or approve it. Also, verify the number of 'Approvals' required. If the number of 'Approvers' who have not rendered their decision is greater than or equal to the 'Approvals' required (e.g. approvers - 2, required ap provals - 2) the system keeps the document within the approval process. This is to allow the other 'Approvers' to decide on the document. I hope this clarifies the behaviour. If you can provide us a step by step screenshot of the issue, this may help us to provide a more accurate response.
Best regards,
Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland
Reply to Support Center by SRS Manian
Hi: The status of the document in the Header says 'Pending' and the status below the document number says 'Suspended' - it is not showing as 'Draft'
Regards
Manian 10.07.2009 12:42
Reply to Reporter by SAP
Dear Manian,
I'm trying to call you but there was no response on your mobile. When the header says 'Pending', then it means the document is still within the approval process. Please check the Approval Template and see the number of approvers and the number of approvals require d. The number of approvals and approvers may be greater than 1. In this case, the system waits for other approvers to approve or reject the document. Once all the approvers have rejected the document, th en the document will be released and available for editing.
Best regards,
Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland
Reply to Support Center by SRS Manian
Hi: Thanks for the reply - i tried this and found out the following: 1 - In the approval templates - we had mentioned number of approvals required as '1'. 2 - in the number of approvers - we had mentioned two users Though the template requires only one approvals (Either or OR) the system expects both of them to approve or reject - Can u please let me why is this behaving like this - or is this is the way it is designed ? - if this is the way it is designed - i beleive it is wrong - weneed to give a solution to the customer
regards
Manian
Reply to Reporter by SAP
Dear Manian,
Thank you for the information. The behaviour is a current system definition documented as per Note 1321234. I have attached the said Note for your reference. When only 1 approval is required and there are 2 or more persons are allowed to approve the document, the document does not get automatically rejected when 1 person 'rejects' it. The system waits for other approvers to render their decision because a person may still approve or reject the document.
The design is not an application error. If you would like to change this design, please post your requirement in our SAP Business One Product Development Collaboration forum.
You can find the forum in this link:
/community [original link is broken]
The forum is being moderated by members of the Solution Management team specialized in certain areas, according to the folder you are in. Partners can impact the design of specific features by posting suggestions and feedback at this forum.
Kindly refer to Note 1028874 which describes more on the above process.
As the request will be handled through another process, we kindly request that this support message be closed. Thank you for your understanding.
Best regards,
Lorna Real Support Consultant SAP Product Support for SAP Business One SAP Ireland
Reply to Support Center by SRS Manian
Hi Thanks for the reply - however, the solution given does not address the problem we are being faced with our client Is there a Development Request we can raise so that this problem is addressed in future I am going ahead and confirming this Message though
regards
Manian
Reply to Reporter by SAP Dear Manian,
Thanks for the information. I understand the customer's requirement. As previously mentioned, please log a development request in this link:
/community [original link is broken]
This is from Note 1028874.
Unfortunately, we at the support centre does not have access to the list of development requests. Hence, kindly follow the process in Note 1028874. I'm sending the message back to your side for confirmation.
Best regards,
Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland

Wrong document in approval process

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