Z 30 software problems affecting availability in uk
I am a tmobile user who would like to upgrade to the z30...
Tmobile inform me that the z 30 availability was knocked back on a software issue..
They say they can only make the z30 available once the software issue has passed thier quality controle..
Please can you verify this and provide me with a time frame update as to when I might be able to get my hands on one...
there are hundreds of folks like me who need to know...The lack of info on this is most disappointing indeed....
many thanks
dave
Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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LR 1.3.1 Slideshow Playback problem - real world example of how software bugs affect your business
MacBook Pro 17" latest brand new laptop
Apple 10.4.11
LR latest 1.3.1
This post is about a playback bug in the slideshow module introduced in LR 1.3.1 and how it publicly affected my business reputation last night.
I shoot high end weddings here in Los Angeles. I charge my clients a lot of money and deliver a fabulous bespoke photography service with custom designed albums that come in at several grand each as well as the cost of the shoot itself.
Nearly all my work comes from referrals and part of my selling point is my personal style, which is all about a super professional approach, no excuses, get the job done, done right, and exceed all expectations for my clients. So no technical problems are allowed ever. I carry triplicate cameras, drives, laptops, lights etc. Everything is checked and double checked.
Lightroom has changed the way we do things in my business and has shaved many hours per week off our editor's work load. It has been awesome for us.
I am a big fan and think that LR will be seen in history as a critical moment when digital photography came of age. Just wanted to say this before I get into this next bit.
But Adobe - listen up...really listen up...we just updated LR to 1.3.1 from 1.3
Last night your application embarrassed and humiliated me in front of many hundreds of people.
I usually do a projected slide show during the wedding reception using camera jpgs from the earlier part of the day. These very popular with the guests and are good for our business. Last night my partner pulled a fabulous show together and with much fanfare we projected as usual onto a huge white wall with hundreds of people watching.
Just like we have been doing since LR 1.0 - we select 50 or so images, make a collection, tailor the settings so the images look fabulous when projected, go to the slide show module and hit play. It has always worked incredibly well, very clean, easy and painless. Wonderful.
But last night the show played only the first few slides before it went back to the beginning. We quickly rebooted, first turning off the projector, and redid the same step. This time it played a little further and randomly started playing back. So we took it all off line again and rebooted it all.
SAME SH*T again.
The bride's parents (my clients in this case) came over and were very condescending to me about our "broken and unreliable equipment". We had a huge hall of guests watching this. I could have crawled under a table.
We now exported the images as JPGS (off line with no projector of course) and then ran the slide show from these using the Apple Preview application. But this took us another 20 mins.
But by now we had lost the moment, the wedding planner had moved on to other things. We lost the opportunity to be slick, professional and impress the venue, the other vendors, the 3 other bridesmaids who are looking for wedding photographers etc etc. And I had publicly messed up for my client on the most important day of his daughter's life.
This slidehow problem is a stupid and repeatable bug and Adobe you have no excuse for releasing substandard product like this to professional users like me.
You should be ashamed of yourselves.
Will Henshall
323.333.9833Many thanks to those above who spent the time to reply to my post/rant...
Ironically, these particular clients are actually typical model customers for us, and we have a fabulous relationship with them. They were understanding about the software problem and they then loved our work when they saw it. So all good there in the end. The comments made were somewhat jokey and not intended as malicious. But many a true word is spoken in jest...
However, my point is that the quality, level of service my company provides in this competitive market is at a level where there can be no room for amateur like error. Especially with something as simple as getting a slide show to work. Like a swan serenely gliding down a river, covering a big budget event has to look effortless from above even though underneath that swan is paddling like hell!!!!
Lightroom is all about workflow, that's what it is amazing at and the simplicity of pulling the camera jpgs out from the Canon 1dn bodies 2nd card and importing them into this single application, running our custom presets on them and then simply hitting the slideshow button has been a joy to behold. No need to export, no need for another application, just really simple and quick. Adobe really got the principle of this right.
As a photographer, I truly don't want me or my partners to be hunched over a laptop fiddling with imperfect software at a job when what will further my career and feed my family is me going back out to the event, shooting more killer images and networking networking networking for future gigs. Client relations, thats the name of the game here.
So here's the rest of my rant/point:
If you think about professional software like any other kind of professional product made by the leading public company in its market - compare it to say my Ford truck. I bought my truck new, it is reliable and every time I start it to go to work, it gets me there. It has never broken down in 100,000 miles. Even when I take it in for a service, the parking brake still works in exactly the same way that it did before I took it in - ie as advertised. I do not need to test whether my truck works ok when it comes back from a service, and this is a reasonable assumption I think. I can park it on a hill with no worries.
So what is different with software? Why are we, the end users expected to put up with below standard shoddy tools, especially when provided by huge multi-million dollar companies like Adobe?
When the software is "serviced" ie updated, my expectation is that it will be made BETTER, or at least the key user features should still work as advertised. The first thing I *don't* think is, uh-huh, this a new release, hope the parking brake still works. I am making a living as a photographer, not a software tester.
There is a culture of software users expecting that there will be bugs. And this is not acceptable to me. Not at all. Software is just a product that does specific things just like any other my truck, my cameras, my lights etc.
I am sick sick sick of using professional grade software that some production manager has signed off on, knowing or not caring that there are significant bugs that will hit a key number of users.
And yes perhaps I should mention I also have a previous career in software development and yes I truly understand what is involved in releasing innovative products like this.
Don said above It is an iron law of software development--especially with innovative new applications in their early development. Lightroom fits that pattern to a tee. Buyer beware!
This absolutely is not an iron law. If you have ever used most Avid or Digidesign products you will know that as long as the machine specific conditions have been adhered to, then the product will indeed work as advertised. Its about quality control and someone in the developing company driving the development production with integrity and care.
Rock solid software development is generally about cost to trim the budget you can either cut time to market or trim the feature set or allow a higher acceptable failure rate (ie how many bugs are in the code) and Lightroom is one of the most important apps to appear since Photoshop itself.
Someone somewhere at Adobe needs a kick in the pants to get the quality of this up to where it needs to be. Get more testers on it, fire the qa manger, do whatever you have to do, but remember your radical and awesome application is now right on the bottom line mission critical workflow for many of us. And that is how you are positioning it when you sold it to us in the first place.
As I hope you can tell when reading this, I am indeed a fan of LR. A big one. I have converted dozens of my colleagues to use LR. It rocks for most things, even with its weird flawed odd orange color cast for some skin tones under some lighting conditions. It does stuff that no other app does.
I was just very very disappointed with this slide show bug.
Please Adobe LR folk, focus on this and get it fixed asap, and then keep an eye on the quality of your future releases. The use case for the slide show messing up on my particular machine running a super low number of images from small size jpgs on a recent Mac OS must have been very much on the left of your Gant chart...
Will Henshall -
Kernel panic but software problem
Kernel panic (the "You have to restart your computer" message at startup) is said to come from hardware problems but this seems to be a software problem - maybe somebody can help me!
It started slowly with the fans coming on more often than ususally. Then, I had some kernel panics at startup, usually after two or three false stars, the system would load. Hardware Test said everything was OK, Disc Utility corrected a few permission errors, but the problem persisted. I tried everything: Disconnecting everything, removing PCI card, you name it, nothing helped.
Only thing that did help was start over. "Archive and install" was not good enough, I had to start from zero. Which means that all my iTunes library and all the rest waas lost. Made a disc image on an external HD and went for it.
After that, I upgraded to 10.4.11 and tried the migration assistant. Left some of the programs out from the old installation, but took my Documents folder with me. Imported my iTunes library and iPhoto pictures. Until then, everything was perfect. After that point, the fan started its strange behavior again, and today guess what: You have to restart your c.!
So it must have to do with the programs and data that I imported, and not hardware. Have no idea though - anyone run into similar problems?
Apart from standard apps, the only thing I use is Cubase but I haven´t touched it for a long time.Hi, thanks for your reply! I am now trying to rebuild everything using 10.4.7 ... seems the driver for the audio card (m-audio) was at least causing problems. I´ll see if it was the only one. I did the system updates whenever they popped up in software update but there wasn´t even a driver available for 10.4.11.
If that´s not it, I´ll try to use your tips! Thank you! -
Need Help...Do I have The mother of all itunes software problems???
I am in desperate need of help. I have fried three new ipod touches in two days. I Purchased a new 32GB 2d Gen ipod touch on Mon. 11/24. Worked okay till Friday 11/28. When I tried to sync with new additions, a warning came up “the ipod could not be updated, an unknown error occurred (9)” That was followed by a windows vista windows warning “USB device not recognized”
When I disconnected the touch I found that it could not be started. Tried a forced restore pressing the sleep switch and the home button together. That did not work.
Brought the touch to my apple store genius bar on Saturday and they too couldn’t get it to work. They switched out the ipod with a new one. Brought the new one home connected it and it received the new ipod touch software download okay. But when it tried to sync the same problem repeated…the two pop up warnings as before and a second dead ipod!
I then synced my ipod classic with no problems, so it appears the itunes software is okay. I’ve scheduled another appointment with the local apple store genius bar again.
When I took the new fried touch back to the Apple genius bar, it was switched out again. It was activated (by the initial step ipod touch software download on their computer.
I brought my laptop with me so we could test the syncing. The syncing proceeded initially for several minutes, and then the dreaded pop up warnings appeared
“the ipod could not be updated, an unknown error occurred (9)” That was followed by a windows vista warning “USB device not recognized”
The new replacement ipod touch was also fried.
The tech gave me yet another new ipod touch. He had never encountered such a problem and advised me delete and reinstall itunes and call the APL CARE 800 support number and go over the problem with one of their techs who have a broad range of experience in dealing with possible PC related issues.
As my other ipod has no problem syncing from the same laptop (Dell Inspiron 1520 using Vista) I am wondering if the problem might be a corrupted Itunes software problem that affects only the touch and not the ipod classics.
Has anyone heard of a bad itunes software related problem? I googled this and could find no info. Thanks for your help!If you click View, Show Sidebar you will see the other libraries under Shared in the left hand column. Click on the Library you want and you can expand it to select Music, Movies etc. Select whatever items you want and click import if you want to move them to your Library.
You will have to have all computers authorised with the relevant Apple ID's
Store > Authorise this computer...
This is separate from the Home Sharing username and password and is to allow playing of DRM Movies, TV shows etc from the other computer.
If both Computers use the same apple id this step is not required. -
i want to ask about iphone that the facetime is not working in UAE is that a problem ? and this problem affect the front camera "hardware"?
minaaemile wrote:
there somting is like not clear so i think that the blocking of factime is affect the front camera so i want be sure if the front camera of iphone from UAE is like any iphone from another country and have the same quality ??
The front-facing camera is available for use even without FaceTime. If you are having issues with your front-facing camera, I suggest troubleshooting the issue:
Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6 older, hold down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem. -
My IPAD software update is avail for the iOS 7.0.3 I keep trying to install it. I have my IPAD hooked up to my MAC and the Wi FI, I have internet open It keeps telling me not connected to internet. What am I doing wrong.
You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists. -
Is Cache 3.x or ACNS software for ce570 available?
Does Cache 3.x or ACNS software will be available for ce570 platform? I have ce570 with 2.5.1 Cache software and i have several problems: appx once a month it stops serve wccp requests - the router see wccp cache and send requests to it, but CE doesn't reply well. I do "cfs reset ..." for all disks and all working fine again. Also several times a day router lost CE from wccp. For 1-2 secs. Than wccp returns back.
The config standard - usual web-cache services.
Thank you!No, there will be no support for 570 in ACNS or cache 3.x
For your problem, you may try the latest patch for 2.51.
You can find at :
ftp://ftp-eng.cisco.com/cache-eng/FCS-patch/2.51
Hopefully this will help.
Gilles. -
Why display hanging and software problem when upgraded to ios 8
Why display hanging and software problem when upgraded to ios 8
Hi Redhazel,
Thank you for using Apple Support Communities.
To troubleshoot this issue where you're experiencing a poor image quality with your iPhone's camera, please follow the troubleshooting below.
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
iPhone: Hardware troubleshooting
Cheers,
Alex H. -
ICal Delegates are all set to "events affect availability"
I am using iCal to view my personal calendars and also several "delegates" calendars. These calendars were added using the "Accounts I can access" under the "Delegation" tab of the account pane. This is all working fine, except for one major problem. All the calendars that I can view but aren't my own have the "events affect availability" box checked and it cannot be unchecked. This means that when I try to schedule an event it looks like I am busier than I really am. For instance, one of the calendars is for a conference room, so I look busy whenever the room is busy. Also, I look busy whenever my wife is busy. I can tell iCal to not use my personal calendars when determining my free/busy time, but I am forced to be busy whenever someone else is busy. This seems very backwards to me. Can this be fixed or is it a bug?
Some calendars are through exchange and others are through google. They all have this problem.
Thanks in advance for any ideas.Events for calendars that have that option off should not affect availability.
For a user having this problem, can you use Safari to browse to the following URL:
https://<<yourserver>>:8443/calendars/users/<<uid>>/inbox/
Substituting your server's hostname for <<yourserver>> and the user id for <<<uid>>.
You will be prompted to authenticate - do so as that user.
In the resulting page of information search for 'calendar-free-busy-set'. Attach the property value to your reply.
Then get the user to toggle the availability option for the calendar. Refresh the Safari webpage and attach the new property value. -
Hi,
What does this option do on the information window for iCal server calendars? Mine is unchecked but my availability is as before the upgrade (i.e blocks me out when it should for making appointments).
I've searched all about but can find no references to this new option.
Thanks.Events for calendars that have that option off should not affect availability.
For a user having this problem, can you use Safari to browse to the following URL:
https://<<yourserver>>:8443/calendars/users/<<uid>>/inbox/
Substituting your server's hostname for <<yourserver>> and the user id for <<<uid>>.
You will be prompted to authenticate - do so as that user.
In the resulting page of information search for 'calendar-free-busy-set'. Attach the property value to your reply.
Then get the user to toggle the availability option for the calendar. Refresh the Safari webpage and attach the new property value. -
TMobile says software problem with N96
Tried tonight to get N96 phone with tmobile but website says phone out of stock. Phoned customer services to see when phone expected to be in and was told by one of their people that it had been withdrawn because there was a software problem with it and they had no idea when the phone would be back in stock. Anyone shed any light ? Is it tmobile specific? Am gutted coz looks an excellent phone.
If you look further up the thread you'll see that T-Mobile have since withdrawn the N96. I suspect that they've had their fair share of complaints about software and they're busy branding V11, which means that a software update should be made available either via NSU or FOTA in the not too far future.
T-Mobile themselves won't be able tell you because none of the front-line personnel have even the faintest clue about what firmware is. You'll have to wait and see.
That, unfortunately, is one of the main drawbacks of having a branded phone.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you! -
Driver software is not available from Apple
Was using an HP LaserJet 1020 without any problems until last week, when it just gave out and it shows the following error every time: "driver software is not available from Apple". Have tried to install the latest drivers but it won't allow it with the same error.
Also tried following these instructions http://blog.jayway.com/2010/04/08/hp-laserjet-1020-in-snow-leopard/ but it gets stuck on the third step. The driver list can't be opened and it reads "driver software is not available from Apple" again.
Any suggestions?From what I can tell from online research, HP never claimed the 1020 printer series was compatible with Macs or has ever developed any OS X drivers for them. For instance, from the "Specifications" tab of this product info page:
Because of that, I'm kind of amazed that you ever got your 1020 to work with any version of OS X, unless some sort of hack or third party driver was involved. If so, you might want to check with the originator of that workaround to see if there are any new developments that would get it working again. -
I am running OSX 10.6.8 Snow lepard I am trying to install windows on my intel imac 20in late 2006 via bootcamp, and it says I need to download Windows Support Software. I tried, but it says "Download can not continue. The Windows Support Software is not available. I bought the Imac secend hand and did not get the install dvd's with it What can I do?
You don't need to download the Windows support software, because in Snow Leopard, they are only available as a download for the Late 2010 MacBook Air.
Instead, you have to buy Mac OS X Snow Leopard. The Snow Leopard disc contains the Windows drivers for your Mac, so you have to install them after finishing the Windows installation -
My Ipad 3G has decided not to charge. I have been using the same charger that came with it which worked perfectly until a few days ago. I have even tried to charge it using my incar charger, but it still won't charge up. This Ipad is a replacement as my first one had software problems, so I am hoping this can get fixed and not result in another replacement.
I will be grateful for any advice.The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom -
MacBook Pro 13" Early 2011 Backlight Keyboard Not Working?! Software Problem...
So my "MacBook Pro 13" Early 2011" backlight keyboard hasn't been working. I have tried LabTick today, doesn't fix anything. Even in high or low lighting situations (dispite the Adjust keyboard brightness in low light being off) doesn't like to go on. It doesn't give me a circle with a cross like it does with that box checked in day light. It shows on the screen the
16 dots fully light after hitting F6 fully, just it doesn't light up. I one time had to reset my Mac OS at the Apple Store, it fixed the problem, but when I restored with a time machine backup, it went back to this software problem. How can I fix this?! What is wrong with my OS? Mountain Lion? How can I fix this?!If it does not detect the display automatically, try going to system preferences>displays, click detect displays.
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