Zen Micro USB Prob

Hi
When I'm plugging my Zen Micro to USB port, my windows XP says that "the device is not recognized" and Zen hangs after that...So in order to reboot it, I need to remove a battery for a while.
so I cant synchronize it with PC at all...
I've installed all the software from the "Installation CD"
firmware version : 2.2.02

To Get Your Computer To Recognize Your Zen MicroPhoto you need to just reinstall your current version of windows media player because it has all of the drivers for mp3 players. This worked for me and should work for everyone else. Your Welcome once this works
This won't delete your current library of songs

Similar Messages

Zen Micro / USB Firmware prob

Okay, this time I ran into a serious problem and I was quite close to get really mad at Creative... This is my third Zen Micro player and my waranty has run out and I thought, this time I am really gone for..
So, what happened is, I took my mp3 player with me. Nothing special? Oh well, when I switched it on, it showed the starting screen and switched off again. Tryed again and it showed me that the battery was empty. I plugged the player into the recharger but hours later, turning the player on resulted in the same..
Okay, I thought maybe there is some problem and formated everything. Now it told me, firmware error and started into recovery mode on its own. Good I guessed, reuploading the firmware would solve the problem.. (P4S 2..0)
It was not this simple.. I connected the player with the USB to the computer, but some minutes after connecting it, it told me "there is a problem with the USB device" and the player was not recognized any more. Starting the firmware update program resulted in "the player is not connected to your computer" even if it was..
A week later, today I solved the puzzle. It was a pure coincidence, after I tried the american version of the firmware update program which only told me "the battery needs to be charged before a update can be done" I tried the old PDE ..0 Firmware program! **bleep** and it worked!! It recognized the player and let me "downgrade" the firmware to ..0! I hope that helps anyone encountering the same problem, I really thought my player is now really gone mad..
kr

Okay, this time I ran into a serious problem and I was quite close to get really mad at Creative... This is my third Zen Micro player and my waranty has run out and I thought, this time I am really gone for..
So, what happened is, I took my mp3 player with me. Nothing special? Oh well, when I switched it on, it showed the starting screen and switched off again. Tryed again and it showed me that the battery was empty. I plugged the player into the recharger but hours later, turning the player on resulted in the same..
Okay, I thought maybe there is some problem and formated everything. Now it told me, firmware error and started into recovery mode on its own. Good I guessed, reuploading the firmware would solve the problem.. (P4S 2..0)
It was not this simple.. I connected the player with the USB to the computer, but some minutes after connecting it, it told me "there is a problem with the USB device" and the player was not recognized any more. Starting the firmware update program resulted in "the player is not connected to your computer" even if it was..
A week later, today I solved the puzzle. It was a pure coincidence, after I tried the american version of the firmware update program which only told me "the battery needs to be charged before a update can be done" I tried the old PDE ..0 Firmware program! **bleep** and it worked!! It recognized the player and let me "downgrade" the firmware to ..0! I hope that helps anyone encountering the same problem, I really thought my player is now really gone mad..
kr

Micro zen photo usb prob

dear friends
i have following problem with my zen micro photo mp3 player
if i connect the player via usb to my computer the computer doesn't detect the player
if i connect something else via usb it will be detected
the system software is xp
and there are three usb interfaces. all interfaces are enabled
on an other computer the mp3 player will be detected
all driver are installed but without a chance to connect the mp 3 player with my computer
has anyone an idea for a solution of my problem
many thanks

To Get Your Computer To Recognize Your Zen MicroPhoto you need to just reinstall your current version of windows media player because it has all of the drivers for mp3 players. This worked for me and should work for everyone else. Your Welcome once this works
This won't delete your current library of songs

Zen Micro USB 2.0 Transfer Rate Prob

Hi all!
I have searched through the posts here and havn't found a definiti've answer to my question. My question is:
Do you have to be running Creative Media Source in order to get the full USB 2.0 Transfer Rate capability from the Zen Micro?
I have noticed that I have had some pretty slow transfer rates with Windows Media Player 0 but the rate is lightning fast in Creative Media Source. Maybe I am missing some sort of setting.
On another note, I have noticed the sensitivity of the Touch Pad on my Zen Micro is kinda flakey. Sometimes it's very sensitve and sometimes parts of the pad are totally unresponsi've. Here is my observation on the matter. When you turn the player on, the power button snaps back into the other direction if you let go if it quickly. When this happens the button is on the edge of being locked/unlocked so it is sort of intermitantly shorting out. If i slide the button slightly to the left and then let go, the full functionality of the pad is then restored. I think maybe the spring that keeps the button from staying in the off position is too large a spring and needs to be shortened.

my bad, but i should have mentioned that I have a zen touch 40 gig rather than a micro. So I guess no solution yet in my case. It just seems to me that Creative is paying much more attention to the Micro
(MTP support, new firmwares,...) than to their other players, including the touch. they have been talking about a firmware upgrade for the "touch" for months now, but still nothing. The only reason I did not purchase a micro was for its capacity. other than that, not only it gets more development and support attention, but the interface of the player is much better than the Touch, and it seems to work like a charm with WMP 0. Why couldn't they carry the 20Gig micro in North America....
Well enough nagging. Thanks for your reply. Now has anybody solved this slow transfer issue on Zen Touch? i got a feeling the answer is no...

Zen micro USB doesn't work with car ra

My zen micro can't connect to my car radio or my teac reciever chr-255. Neither can connect to the USB. It reads for a secund and then just give up. Has anyone got the same problem or even bette, has anyone solved it's?

I suspect the problem may be that your car stereo and Teac receiver are expecting a USB flash dri've type of player and not a PlaysForSure MTP (Media Transfer Protocol) player.
With USB flash dri'ves, the car stereo and the receiver are expecting what looks like a hard dri've which they can just browse and play files directly.
MTP players don't look like hard dri'ves, despite what you might have come to expect because of the Creative Media Explorer interface. CME is performing MTP operations and presenting a view that just looks like a hard dri've.
MTP is used, in part, to manage playlists and to enforce DRM (digital rights management) licenses.
I keep hoping that Microsoft, Creative, and PlaysForSure/MTP compatible players will come up with a standard for operating the player like an iPod so integration will be as seemless for non-iPod players as well.

Creative Zen Micro Firmware Prob

So I've got a Zen Micro bout a year or two back and it stopped working a whle back.
It turns on fine but used to make a buzzing sound and?freeze. It had a small box with?'Firmware Problem' written on the screen.
Lately, it still makes the?buzzing sound but freezes on the Creative Logo screen.
I've tried to renew the Firmware and I tried the recovery tool thing, but neither worked.
Is there any way to fix it's Or is it totaly gone?
Thanks in advance.

Did the firmware problem happen during a firmware update, or did it just happen all of a sudden, and if so how?
to re-load the firmware, download the latest firmware on a Windows XP machine, go to control panel, tne add/remove programs, look for windows media player and if its there click on remove, you should see a window saying something along the lines of windows media player rollback.
Next lok for something called ( or somethg like)windows media player runtime, and remove that ( it may show the roll back screen again, continue, and complete the process)
re-start windows
Plug in your Creative MP3 player via USB connect it to a chharger ( if it uses/can use an external charger) and let it go to 'rescue mode'
Click on the firmware update, and when it asks you what language, highlight re-load OS ( or firmware) in recovery mode on your player.
As soon as the screen on your player prompts you to re-load firmware, click on your language choice on the P.C upgrade window.
If there is no language option, then get ready to select re-load OS on your player when the update starts on your P.C.
This only works with XP
If the above doesnt work:
Did the firmware error occur as a result of an attemtp to upgrade the formware to a plays for sure version?
Is the player regognised by your P.C running windows XP? ( go to control panel then hardware, then device manager?
This is what happened when i tried to upgrade ther firmware on my Zen xtra, what i did to fix it was based on what other people had tried on various other creative playerws such as the touch/micro/vision etc
see hereMessage Edited by Rich_T on 06-2-20070:23 AM

Creative zen micro transfer prob

When using Napster to transfer songs to my zen micro mp3 player the following happens.
License storgae is not working.Contact microsoft product support.
When I hit click here for more information nothing happens.
It has worked previously without any problems! Can anybody help??

Here is a list of things to check:
) Confirm you have Windows Media Player 0 installed on your XP SP or later system.
2) Confirm your Zen Micro has the latest 2.x firmware (2..02 Beta or later). The .x firmware does not support N2G. Download the 2..02 Beta firmware from http://us.creative.com/support/downloads
3) Confirm KB8922 "Update for Windows Media Digital Rights Management-enabled players" is installed on your XP SP or later system with WMP 0. See http://support.microsoft.com/default.aspx?scid=kb;en-us;8922 for details.
4) Confirm your Zen Micro's system time is synched to the system time of your computer.
5) Confirm XP and the Napster client recognize your Zen Micro is connected. It should display under the "Portable Device" object in the "Library" window of the Napster client. The Zen Micro Display should read "Docked". See if you can transfer files using WMP 0. Confirm the Creative Zen Micro Media Explorer version .00. ( http://us.creative.com/support/downloads ) can access your Zen Micro. Can it transfer tracks to the device?
6) Confirm your firewall is not interfering with the connection to Napster or to the internet for current date and time. Consider disabling firewall, Antivirus, and Spyware Scanners as a diagnostic step to troubleshoot your transfer issue.
7) Consider reinstalling Windows Media Player 0 and KB8922.
8) Check the USB cable connection. Determine the USB chipset on your system. There are forum threads where users resolved transfer problems by installing a new USB Adapter with a different chipset or determined the problem was the USB cable. You can also troubleshoot by attempting the transfer on another computer (if available).

Zen Micro USB connection problem solv

I've been having a major problem getting my Zen Micro to work with my Dell Dimension 2400 which I understand has been causing many people the same problem - I had various posts about this on the old forums.
To recap, the problem was that XP would detect the device but WMP0 would say that there was no device attached (even though it was visible in device manager) - the Zen MTP would also not recognise it's presence even though I had the plays-for-sure firmware installed.
After lots of searching I finally found a solution and here it is:
Run REGEDIT and navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet, right click the key called ENUM and select "Permissions"
On my machine, I had a group called "Administrators" and "SYSTEM" but that's all. Click "Add" and add a new group called "Everyone" (just type it in and click "OK" to return).
Highlight the new "Everyone" group and in the lower box check the box marked "Read" - this will ensure that all users have read access to this registry hi've.
That's it - it worked for me and I'm delighted at being able to use the Zen properly now, hope this helps someone else.
Normal caveats apply, so please be careful if you make changes to the registry.

gill wrote:
does the usb cable not charge aswell i think it does try taking the battery out and then pluggin the usb cable in . gill
I did that as well. Heres what happens. I take the battery out. I then plug in the USB cable and reinsert the battery. The title screen comes up and then goes to the next screen which just says "Creative" then locks up. The battery charging icon in the upper right corner does not flash to indicate that it is actually charging. I will leave it in this state for the next hour or so to see if it does anything for the battery. I suppose if I had a seperate battery charger unit, the unit would work normally. This is just a guess as I have not yet tried it.
Thanks
Brian

Zen Micro: USB Recharge w/o software install

Hi friends,
today I had the problem that I'd like to recharge my zen micro (.02.xx firmware) on an usb port of a computer, where the Creative software and drivers were not installed. It just didn't work. The Zen pretended to recharge, but after several hours the battery symbol still was empty, and when switching it on, it immediately complained about low battery and went off again. It was plugged into a powered hub, 500 mA per port. Any ideas whether the installation of the driver relates to the charging behaviour?
regards
Matthias

Matthiasr,
If the drivers on the system are not installed, the player will probably not charge very quickly. The drivers for the Zen Micro help to define the power level for the USB port (the amount of USB power allocated to the Zen Micro) and without the driver installed (or the MTP firmware being used with an MTP compatible computer) the proper amount may not be allocated (leading to very long charge times). Another way around this would be to shut the system down and connect the player then, the USB ports should still receive power. Without the system running it should receive a full allocation that should charge it.
Jeremy

Anybody else with a tight Zen Micro USB por

Hi,
just got a new Zen Micro, white.
The USB port is really tight, everytime I unplug the cord, I really have to jank it.
Anybody else have this problem ?
The reason I ask is that on my video cam, after a few of hard janks, my port broke down.
If this is an isolated unit problem, then I will RMA, but if it is the same for all units, then I'll stick.
Don't have another Zen Micro to try, but tried the plug on the Nomad, and this fits real nice.
Thanks,

Just got back from Fry's.
And confirmed that the port is also tight on another Zen Micro.
I guess the Micros are designed that way. I'll keep the unit.
Thanks,

Créative zen micro usb 2

Hello,
I've got an Creative zen micro 2.0, and vista on my computer.
The broblem is that when I plug my mp3 with the usb cable to the computer, it is not detected.
Thereafter I download both pilots provided on the site of creative, but the mp3 is not detected.Were the problem may come, and what can be done to repair this Thank you for your help.

my bad, but i should have mentioned that I have a zen touch 40 gig rather than a micro. So I guess no solution yet in my case. It just seems to me that Creative is paying much more attention to the Micro
(MTP support, new firmwares,...) than to their other players, including the touch. they have been talking about a firmware upgrade for the "touch" for months now, but still nothing. The only reason I did not purchase a micro was for its capacity. other than that, not only it gets more development and support attention, but the interface of the player is much better than the Touch, and it seems to work like a charm with WMP 0. Why couldn't they carry the 20Gig micro in North America....
Well enough nagging. Thanks for your reply. Now has anybody solved this slow transfer issue on Zen Touch? i got a feeling the answer is no...

HELP!! Zen Micro- USB Device Unknown Not Recognized!!! HEL

I cant get my zen micro connected. i just bought this zen used and it came with firmware v2.xx. i couldnt connect via usb so i tried reloading the os thinking it would return to factory loaded firmware, but it didnt and now i cant reinstall any firmware. elp!!

I just noticed this is a duplicate thread.
Despite this the two things I would recommend are:
. See if you can find another PC with XP and WMP0 to see if the player is detected. If it isn't then it sounds more like a problem with the player.
2. Look here in the Zen FAQ at Nomadness.net for lots of advice on MTP connection problems.

Total Zen Micro USB fail

My creative zen micro has had it's usb fail 00 Percent.
I plug it in and nothing not even an unrecognized hardware dialog.
IT DOES SAY IT'S CHARGING ALL THOUGH.
Does any one have any idea for a fix

Have you tried it on another system yet, to see if it's recognised there? Is there any sign of the player there, in Device Manager?
Cat

Zen Micro "USB Device Not Recogniz

Hi, I can tell from the forum that this has been discussed quite extensi'vely already but I thought I would check that I have done everything possible.
Basically, I have today received my Zen Micro, installed the software and then connected it to my computer and all I get is USB device not recognized.
I have uninstalled and re-installed the software, tried a different USB cable and socket, formatted and cleaned up the player and still nothing.
There is no other computer for me to test it on. Any suggestions?

Either a new USB cable or more likely a new PCI USB2 card. Chances are the USB card is faulty, but I can't emphasise enough how testing on another PC will clear up where the fault lies. All you need is a PC to test, whether it be a friends, other family member etc.
Also don't forget to search on "communication problem" in the FAQ post, and follow the link that takes you to for lots of troubleshooting advice.

Zen Micro USB proble

Okay, I have this problem, and I have looked through all the topics, and found problems similar to mine, but the answers are just unclear to me. I guess you could say I am bad with technology, so I don't understand a lot of things.. So if you could help me, and maybe explain everything simply, I would greatly, GREATLY, appreciate it.
Okay, I just got the Zen Micro today, and I installed everything. When I connected the Zen to the USB cord however, a little pop up in the bottom right-hand corner of my screen appeared. It said, " A HI-SPEED USB device is plugged into a non-HI-SPEED USB hub."
I have no idea what this means, or HOW I can fix this.
ALSO.. When I try to download the playforsure software.. A little pop appears again, saying, " Easy Start CD requires Service Pack or later to install on Windows XP. "
Once again, what is the Service Pack and where do I get this?
Heh.. Thank you so much for at least reading this, I appreciate it.

sooie wrote:
" A HI-SPEED USB device is plugged into a non-HI-SPEED USB hub."
I have no idea what this means, or HOW I can fix this.
ALSO.. When I try to download the playforsure software.. A little pop appears again, saying, " Easy Start CD requires Service Pack or later to install on Windows XP. "
Once again, what is the Service Pack and where do I get this?
. It sounds like you don't have a USB2 port on your computer. The Zen should still transfer files, just a lot slower. You can get a USB @ card installed for not too much money. It's quite simple to do.
2. Service Pack & 2 are updates for Windows XP. You can get them at Windows Update.

Zen Micro USB Prob

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