Zen Touch disk capac

Generally I'm happy with my Zen Touch 20 GB so far. Now, after a couple of months of ripping my CD collection the harddisk is getting slowly full and I remember reading somewhere that you should avoid completely filling the harddisk. But I have no idea how much space should be left free of the 20 GB?
Also, how can I defrag the disk without loosing the firmware? Via the clean up function in rescue mode or is this function just for checking the disk?
Thanks, Micha

Don't know about filling it - as far as I can see there's no reason not to use up the full amount, but about defragging: there's no need to - the Firmware's good at organising the disk without having to defrag it. Because of this, there's no way of doing it - Clean Up only rebuilds the library from the ID3 tags.
Hope that hel
ps.

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Updated and smaller Zen Touch using Hitachi's newest C4k60 hard disk

The new Hitachi C4k60 hard disk is really small and is NOT inside the "actual" Zen Touch:
Zen Touch hard disk model (Hitachi): HTC424020F7AT00 (red it on a Zen Touch hard disk)
Hitachi C4k60 model: HTC426020G7CE00 (found it on Hitachi's website, that's the 20gb version, also available in 30gb)
Obviously, the 2 models aren't the same, and the new C4k60 is "much" smaller (physical size).
Anandtech's review of the Creative Zen Portable Media Center says that it uses a Hitachi C4k60 hard disk. So Creative are already using those new Hitachi hard disks for some of their products.
Is it possible that an updated version (smaller of course) of the Zen Touch using this new hard disk appears pretty soon? I really HOPE so...
I know that the Zen Touch isn't old, but other brands already have smaller 20gb mp3 players using Hitachi's new C4k60 hard disk, so I guess Creative is going to respond with an updated, smaller and even better looking Zen Touch (other improvements like a line-in, "standard removable dri've in windows" and EAX would be welcome to)!
Can someone confirm this, or give any details/information?
ThanksMessage Edited by Lazar on 2-27-2004 03:06 AM

I just saw the archos gmini xs200 in a local shop, had it in hands:
it's really a nice player, and it's so small for a 20gb one, but from different online reviews, true battery life is only about 8hours and battery isn't removable. This sucks !!!
Well, i'm goin to wait for a new Zen Touch firmware enablling driverless windows support or an updated gmini xs 200 with a better or removable battery...
Still no new high capacity portable mp3 for me YET, lol !Message Edited by Lazar on 2-28-2004 :23 PM

Zen touch Hard disk er

Hi to all, and sorry for my not god english. I've buy a Zen touch 20 Gb last year, and it's worked god. But last month, i want to hear a mp3 and i power my zen, but he going to start, reply whit and error. I try to update the formware, but the error not be removed. When i'm try to format, the response id "Hard disk error". What can i do? If i want to change the Hard disk, it's possible?
Thanks for the reply

Cat/Daniel,
If there is a recurring issue with the harddri've on the older 5gb Zen Micros, does the consumer have to pay the price for these problems? My unit was purchased direct from Creative's website for Christmas 2004. Nine months later in September 2005 the dri've just died. Only the "Creative" screen would come up. Sent back to Creative and they chose to send me a "new" unit. Great. Only problem is, nine months later, and the harddri've goes out AGAIN! Same exact problem! And this Zen has ALWAYS been handled with gentle hands, like a real harddri've should. No jarring, jolts, hits....etc.
Ah, but now Creative says even though this same defect occurred on a "new" unit less than a year old there is no 2-month warranty attached to the unit. Huh? Apparently, Creative doesn't stand behind these new units they issue as replacements. What gives? Why not stand behind the product, regardless of whether that product is new from a store, or new from the manufacturer as this one claimed to be? If these units go out with short-shelf lifes shouldn't the consumer be told in advance, that you MAY get a year's worth of workability out of it's As James (5353) in technical support emailed to me: <EM>"I apologize for the inconvenience, but according to the information provided, you are also beyond your complimentary e-mail support period. Since you are outside of the warranty we can not provide any type of email support (including RMAs)."</EM>Yikes.....so NOW what do I do with this defecti've Zen?

Micro zen removable disk upgraded capacity,why only 4

Just upgraded my firmware, glad to see that it now has the option to increase my removable disk capacity to a max of 4GB.But where is the 2.5GB and 3GB option?Why jump straight to 4GB?
Wouldn't it be more logical to have that as most of the time, the mp3s in the player would be GB++, having just 2GB and 4GB options leaves us with little option to store music or recordings..Hope the next firmware upgrade would have this added feature

...... I don't understand.
You want 2 or 3 gig, then you complain about 4 gig not being enough?
Can you plz explain what the heck you are talking about...

Problems with the new Zen Touch Firmw

I'm getting the opposite of the problems other users I read about have with the new firmware: I DON'T want to use MediaSource further but my computer doesn't recognise my Zen Touch as an external hard disk (or Audio Player or anything else I can just drag and drop my music). MediaPlayer is recognising it and on my fathers computer it aso worked.
What should also be said: Right after installing the new firmware it worked but one day later my computer denied doing the same thing as the day before...
I'm quite desperate and I hope you can help me soon.

somebody help me.....just doaloading the latest zen touch firmware and Bang....computer crashed, and the fimware that was on the zen deleted...now i can't update no kind of firmware...sys the there?s no device, but in my computer says that exists one zen...

Is your Zen Touch froz

Does it hang at the "Zen Touch" screen? Is it not accesible whatsoever?Okay here's the thing. A lot of people are having this problem, even I had it. So this is what you need to do:
First off, try running a cleanup of your Zen. To run the cleanup you will need toget into Rescue (AKA Recovery) mode.. Turn off your Zen player.2. Hold down the Play/Pause button and insert a paper clip into the Reset hole on the Jukebox Zen.3. Remove the paper clip from the Reset hole and then release the Play/Pause button after the recovery mode has started.4. The Jukebox Zen will enter the Recovery Mode and the following options will be displayed:a. Clean Up (Performs a disk scan on the players harddisk)b. Format All (Formats the players harddisk - Note: all contents will be lost)c. Reload OS (Reloads the Operating System on the Jukebox - Note: Reloading your OS, will not effect the contents of the files stored on your Jukebox Zen)d. Reboot (Reboots the device)
That's that. It's that simple. The other thing you can do.. is Percussi've Maintenance. Meaning.... Hold the Zen Touch in one hand (back facing you)2. Use the other hand to give it a nice firm whack on the back.3. Restart player using paperclip4. Wait5. It should work now!If you don't believe me.. than go hereNow if that <EM>still</EM> doesn't work. Than contact Tech Support, and if you email them, they will email you back something like this:
Dear Customer,We have concluded that your product may be defecti've. If possible, tryexchanging the product for another from the vendor for this may be muchquicker and easier than having an RMA (Return Merchandise Authorization)issued. If this is not possible, an RMA will need to be issued to haveyour product tested for repair/replacement. There is a 90 day warranty on all Nomad products, as long as there is nophysical damage to the player. If the product has exceeded it's initial90 warranty, there will be a $40 Administration fee for repairs, as longas no physical damage to the player. If physical damage, or past oneyear from date of purchase, you will be charged for the cost ofreplacement or repair. This cost should be ________. If the product hasnot exceeded its warranty, no diagnostic fee is required.Please submit the following required information to us in a reply tothis message so the RMA can be issued:Name :Address (P.O. Box and A.P.O. (Army Post Office) Not Applicable):City, State, ZIP :Phone number where you can be reachedDay:Eve:Model number of the Nomad Dap0000,DAP320,DAP640,NJBC6G0,ect)Color of Nomad:Size of hard dri've/memory:Serial number Sticker inside of battery compartment or on back of player)Date of purchase :Problem description -Gi've the error code, and the symptoms:Please be aware that in order to complete the RMA process, you mustprovide a copy of the original, dated sales receipt in the package whenshipped or the product will be considered out-of-warranty.Once I receive this you should get confirmation that your informationwas received as well as an RMA reference number and shippinginstructions.
That's it, and good luck.

Just to add something creative replaced my touch a few weeks ago and it was chipped by the ac adapter. When I say chipped I mean like a noticeable piece was missing so people shouldn't think scratches and other accidents means you'll have to pay for repairs automatically. In case anyone is wondering i keep my zen in my pocket and stuff in there scratches it up but the chip was I accidently dropped it on some dirt.

Creative MP3 Players (Especially ZEN Touch 2) durability: satisfied?

Hello,
I'm willing to buy a ZEN Touch 2, it look so amazing!
However, what I would like to know more: durability!
Is the ZEN Touch 2 (Or any other MP3 Player from Creative) durable enough?
I'll still have the year warrantee, but I'll need to ship it in the US, it'll need to be shipped at another adress in the US, and then shipped back to me (I'm in Canada).
That'll be a though job, you know.
My first MP3 , an Archos .5 Vision, died on me when it ran out of batteries for the first time; strangely, I reloaded it, and it had trouble booting.
My second and actual MP3, Archos 2 Vision, has brokens contacts in the headphone jack... -___-
Well, it still work, but it's really annoying.
If you are a ZEN Touch 2 owner, please give me your feedback!
Thanks you very much!

Hi Gamex I have a Zen Touch 2 with GPS in the UK. In the first 3 weeks, it froze 3 or 4 times, and then finally died when downloading the Creative update to Android 2.2. You need to be aware that Creative Tech Support seem not to have yet caught up with the fact that they have a new type of MP3 player, and all the Knowledgebase articles they will refer you to are not relevant, as they deal with the older hard dri've type of player. It took me all but a fortnight of shouting to get them to authorise its return for repair/replacement, which is where it is currently. In addition, if you're going for the GPS model, advertised as 8GB, be aware it's capacity for music etc is a mere 4.gb, and any apps you download will eat into that. The way round this is to buy a big micro SDHC card (I got a 32gb one) which integrates seamlessly into the player. You can opt to put the apps on there if you so wish. That's the bad bit; the good bit is that it looks and feels great, and the touchscreen, while not as responsi've as some, is more than acceptable, to me at least. The sound quality is not as good as some other Creative players, mainly due to the fairly low spec earbuds supplied. Get some good ones, and the sound is fine, although strangely there is no equalizer facility. The FM radio, with RDS, gives quite astonishing reception on the move. You can import playlists from Media Player, but there is no option for crossfading, so you get a fairly significant gap between tracks. There are a fair selection of apps available, including an antivirus one (I see you were asking elsewhere about that) but you cannot access Android market; apps are downloaded from the Ziio website. Battery life is obviously dependant on what you are doing; wifi and GPS use will inevitably eat power before your very eyes. Using it for music was giving me around hours (less than claimed). Video playback (which is also very good) brings that down to around 4 hours. Overall I would say I was a little dissapointed with it, but that said having been without it now for nearly 3 weeks I realise how much I want it back, so it can't be all bad! Hope this helps? Regards Mike F

Zen Touch not being recognized by Windows

Yesterday, I recieved a Zen Touch (20GB) as an early Christmas present. I excitedly opened it, eager to put my songs on it. After installing what was on the CD, I plugged in the player only to be greated by a Windows error message.
The initial error: http://img363.imageshack.us/img363/6099/errorxu.jpg
I decide to click it to see what the problem is, then I'm greeted by the following
Second: http://img59.imageshack.us/img59/9995/error29qj.jpg
Please help me.

Try downloading and installing the latest drivers, Creative Zen and Jukebox Driver Upgrade version .30.03.
Also try running a disk cleanup from rescue mode.

Zen Touch no longer uses fold

At some point after an update (not sure if it was firmware or an update to MediaSource as I have applied both in the last 2 months) my 20GB Zen Touch stopped storing music in logical artist/album folders. Instead it stores all music files in the root folder of the player.
I realise the player does not need folders to operate correctly, and that it organises the files by their ID3 tags, BUT...
It has a 20 Gigabyte storage capacity, and so if ALL the files go into a single root folder my poor PC struggles and hangs as it tries to list the files whenever I open up MediaSource. There are way too many files in a single folder for it to run smoothly.
It makes MediaSource almost unusable. Why has this been done, and how do I fix it's

Can you see any files on your Zen Touch using Windows Explorer? I have the latest driver installed on mine (with Windows XP), and all my music is still under "artist" folders under the "Media" folder. I don't use Mediasource. I always found it WAY too slow and clunky to use. I am using WMP now, which seems to work much better than MediaSource to synch music (and now creates playlists). As you know, WMP uses tags like the Zen itself, so you don't see or don't use folder structure. The only downside I've found to totally replacing MediaSource with WMIP is that I can't edit tags on the player itself without Mediasource. So, I just delete them, edit on PC and copy them back.

New Zen touch won't download from Windows Media Pla

My computer does not recognize the Zen Touch when trying to download music to the Touch. The USB appears to be working on my hp loaded with XP. Cannot download from Real Player either. Cleaning the Creative disk did not help. What am I doing wrong?

I don't really know. what firmware and drivers do you use? have you tried reinstall all drivers and firmware?

New Zen Touch not being detected by Windows

I just bought a 20 gig Zen Touch off ebay, and tried to get it to run.
The firmware on the Zen tells me it's version 2..0, which is the PlaysForSure version. So, I downloaded the driver specific to PlaysForSure, and tried to run it. It looked like it installed just fine, but when I plug in the player, it just recognizes it (at the start) as Creative Zen Touch, and opens up the Found New Hardware wizard. So, I don't think it recognizes my Zen.
This, of course, leads to all the programs not being able to recognize my Zen, either, and to me not being able to reload the firmware (just in case), or anything of the sort. Not really sure how to proceed, and I've been scanning the help files, which have been no help. The knowledge database seems to suggest that Windows XP will just load the proper drivers, which, of course, it doesn't.
How do I proceed? I thought this would be the answer, but it presumes that Windows will detect the device as an MTP, and somehow just find the right driver, which it doesn't.
I'm at a bit of a loss as to where I go from here. The drivers aren't installing, and the closest I can get is my Device Manager showing the Creative Zen with a big yellow question mark next to it, because the drivers aren't installed properly.
Help?

Try downloading and installing the latest drivers, Creative Zen and Jukebox Driver Upgrade version .30.03.
Also try running a disk cleanup from rescue mode.

Zen Touch is recognized, but

Here's the deal: a while ago, my parents gave me a laptop because I just graduated. This laptop has Win Vista. At first, I didn't have my own computer at all, so I used my dad's Win XP computer to transfer music to my Zen Touch. When I got this laptop, I decided to upgrade the firmware of my player, so I could use my own laptop for the music transfer. I backed up all my music (on my dad's computer) and updated the firmware (which worked perfectly - after 3 days of trying). First, I checked if it worked on my Vista laptop, which it did. I synced the player with WMP and transferred one album to the player. This all worked. Then I got back to my dad's computer, with my back-u
ps.
I downloaded Creative Media Source 5 (I find this much handier then synchronizing with WMP, which also worked on the XP computer) with the plugin for the latest firmware and started to restore the music on my player. It worked fine. Untill I got halfway. The first half was perfectly transferred, but suddenly CMS wasn't responding anymore. I thought that this might be one-time thing, so I rebooted the computer and restarted CMS. CMS recognized the player, so I thought I was right. I continued on where I stopped last time, but again CMS wasn't responding. The first song I want to transfer rushes to 90%, but then the whole program gets stuck. But, this is not a real problem as we still have WMP to sync with the player. However, WMP suddenly wouldn't recognize my player anymore!! At first, WMP did for sure. Then I got to solution number 3. Put all the backed up music from my dad's computer that still hasn't been transferred on an external hd, and copy it to the Vista laptop. Sounds great, although WMP on the laptop also doesn't recognize the Zen anymore. After this, I retried it via CMS for at least a dozen times, but always the same. CMS recognizes the player, but always gets stuck when the song reaches 90%. I even tried to transfer the songs in a different order then before, but whatever I do, it keeps getting stuck. I preformed a disk clean on the player, I reinstalled CMS and the drivers on the computer, but nothing seems to work. The player itself works perfectly. I can listen to the songs that ARE on it, I can reload the battery, everything. Just not transferring, while I could do that before with the new firmware. And this is a shame, as my best albums are in the second half, so not yet on the player Anybody has an idea of how to solve this problem

Try re-booting ur comp lol. The same thing happened 2 mine but i kept disconnecting it and connecting again so it just froze, i had 2 run it down over night =/. Hope that helped =).

Zen Touch is dead, Zen Vision:

I threw my bag on the ground in an angry rage (not Zen related, not very Zen at all in fact). Unfortunately my Zen Touch was in it at the time, and now is sadly dead and headed for the recycling plant ('hard disk problem' screen, click of death, won't reboot etc.) I thought the Zen Touch was a great player a bit let down by firmware / accessory support. I see that Creative are improving these things for the Zen Vision:M so I thought I might upgrade to that. Therefore I have a few questions about this player:
) Does it have a removable battery or not?
2) What are some good cases for this player? (the Creative one looks nice)
3) Is the Audible firmware update going to come back, and what were the problems with it's Is type 2 Audible track good enough quality?
4) Is there anywhere to download legal music/ movie videos in the UK, and is the video feature really as good as it is cracked up to be?
5) Does the black Zen Vision: M scratch too easily?
6) Can you switch from music to radio with the separate wired remote?
7) Should I wait for Creative to make a player with a DAB digital radio (I like radio) or will this never happen?
R I P my poor Zen Touch, I am sorry I destroyed you. Message Edited by joshua32 on 06-07-2006 04:52 PM

. NO removable battery, sorry. But it has a amazing battery life.
2. The one comes with the device is ideal for carrying, but you can't, of course, use the device inside it. I remember I saw some cases for it.
3. I don't know, I'm currently using that firmware (you are talking about .40 firmware with Audible support, which was removed after a few days, right), and have some problems with the sound. As soon as I upgraded, I started hearing some sort of clicky noise in the background, my files are mp3.
4. Don't know about download, but video quality is superior, just as the screen. (supports WMV v3, DivX, MPEG, screen res: 320x240, 800kbps max. for video)
5. Yeah A bad side of the device. The screen gets very easily scratched, more than the device itself (I have a black one), but fortunately, they don't create a problem as the screen is really bright (you can set it also, the brightness, there are 0 levels)
6. I dunno, don't have the remote.
7. I don't know anything about DAB, sorry. But I don't expect (personally) anything with better radio capabilities soon.
r.i.p. btw the case is also a really good protector from crashes for ZVM.
Bottom line:
I've bought mine in March , and using it frequently, every day.
Definitaly recommend it. Feel free to ask more about ZVM if you have any questions.

Zen Touch is frozen, won't shut off, doesn't reset, e

I just bought my Zen Touch about a month ago. All has been going great until this morning when I found the screen frozen in shut-down mode. I reset it - but when it boots itself back up, none of the buttons work, I can't shut it off, etc. Basically, the entire thing is frozen! I'm really disappointed as I heard so many great things about Creative and I spent a lot of money on this product.
Can anyone help me with this? I'm not that tech-savvy and need any assistance! Thanks.

Right, first download the latest firmware from the site, or even if you have already done it, it may be corruipted.
You'll need to go into Recovery Mode. Hopefully its the same with all players:
Get a pin and put it into reset while holding the power button in the power direction and wait a few seconds. Then take the pin out, still holding the power down. After its booted up, the Recvoery mode will appear.
Now go to Reload firmware or something similar, and start the downloaded program up on the PC. When it says to do so, connect it up using USB, and select Update, even if it warns about it being the same one.
(Hopefully you won't have to format, as you do on some players before updating )
After that, it should rebuild. Then go into Recovery Mode again, and run a Disk Cleanup to check there aren't any errors on the disk.
Hopefully, all should be okay again then!
Good luck with it

Zen Touch is fro

I bought my Zen Touch in Sept 05, & built up a modest 900 tracks. Two weeks ago I turned it on, it showed 'now playing' but it had frozen. I could not turn it off. Reset turned it off and back on to its frozen state. I could not access Recovery Mode. Creative suggested letting battery run down, connect to charger and at 3rd attempt I was able to access Recovery Mode. Clean Up did not work. The Organiser prog does not recognise the player when I connect it to the PC so I cannot back up my tracks. Using skip or any other button did nothing. Format All and /or Reload Firmware would lose all content.
What a dreadful state of affairs. I know there are 900 tracks in this little box but Creative has no way of accessing them. This must be the worst product I have ever bought. The Zen Touch should come with a health warning to back up everything but I don't suppose Creative want to say how such a disastrous fault might happen.

I sympathise. To be fair, you wouldn't expect there to be a dead end, no-further-help-available scenario, but the bad news is, that's what appears to be on the cards.
The symptoms you describe are pretty similar to what happened to me. Though, through a huge amount of random retrying, I did get it to restart (I have no idea why it suddenly chose to, but after 6 days, it did, so keep trying!), and I was eventually able to back up my 2000 tracks before trying to solve the problem (it was still freezing).
But when I was finally able to access the recovery mode and do a disk clean up, and then try to reload the firmware (I tried to load all the available firmwares, including the PlayForSure Firmware, which DOES wipe the disk clean), the player wouldn't respond. In fact I'm now in a worse situation, cause I now have a non-responsi've and EMPTY mp3 player (see my thread, probably above).
So, no good news on that front as nobody appears to know the right solution (but thanks to all those who have made suggestions) and I am stuck with a ?70, 4 month-old empty dead turkey. A distinct absence of useful advice from anyone at Creative too, you'll notice.
So, it's not just you, and I'm afraid there are a number of us in a similar state of disappointment.
By another Creative product? Dunno. Who's to say this is not a problem that could happen to any MP3 player? All I know is that I would definitely think twice about it next time, especially when considering the aftersales support.

Zen Touch disk capac

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