Zen V, Many problems!!! NOT HAP

I recently got a Zen V. After filling it with music and photos within a day in shut down completly and would not turn back on. I returned it to the store i got it from and exchanged it for another one. Today, i was listening to it...and when i went to turn it off the screen froze and now its stuck on the screen, no buttons will work and i've tried everything! i plugged it into the computer and i've left it for a half hour but its still on the same screen, no music is playing and its just stuck. If i go and exchange it again will i get another problem? im NOT to happy! it's very inconvienent...and i know i've done nothing wrong to make it do this!!!!

Paolo,
It does seem that the smaller things get the harder it is to find something that will fit in that reset hole.
It sounds like you might have had a song on there that was corrupted enough to prevent the player from working right. Unfortunately this happens due to the fact that the OS on the V is not as complex (and recoverable) as windows itself. I have seen songs that will play well on the PC (perhaps a pop here or there) completely lock up 3 or 4 different branded players (including Creative players) due to corruption. The best thing to do is to make sure your source for music is good and give them a listen on the PC. If they have some glitches or pops you might want to rip/download them again.
JeremyMessage Edited by Jeremy on 09-0-2006 09:05 PM

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    <Keep it clean, Thank you>
    Message was edited by: Verizon Moderator

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    From Readers Digest-February, 2005
    How to Complain
          You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
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