HT3204 I'm being charged for Itunes movie that can't download - errors. What can I do to get a refund?

I downloaded Wreck It Ralph but it keeps giving me an error and isn't completed downloading. How can I get a refund?

iTunes / Apps store purchase - how can I see them? - http://support.apple.com/kb/HT2727.
iOS - Understanding Parental Controls - http://support.apple.com/kb/HT4213.

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I was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

i was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
Good luck.

HT1727 I am being charged for a movie that never downloaded to my computer, how do i get credit?

I am being charged for a movie rental that did not download, how do I get credit?

https://expresslane.apple.com/GetproductgroupList.action
First select the blue iTunes in the middle.
On the right, iTunes Store.
Continue
On the left, Purchases, Billing and Redemption
Apple ID account billing
'Charged for a movie I did not rent.' Can go in the 'Tell us more'.
Select your country.
Continue
Next page, should have contact options on the bottom.
Email is the option that's always available.
Sometimes you'll get 'Schedule a call'.
Or sometimes, 'Chat Now'.

HT4943 Yes. I have been charged for a subscription that will not download. Please tell me how to get a credit.

Please tell me what to do about a magazine that will not download. But yet I'm charged for this

http://www.apple.com/support/itunes/contact/

HT1918 Why is my debit card being charged for iTune purchases when my account is set up with my Amex card

Why is my debit card being charged for iTunes purchases when my iTunes account is set up with my Amex card?

Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success. Suggestions please.

I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success. Suggestions please.

I cannot get any response for HELP!!

HT3702 I am being charge for itunes but all apps are free?

I am being charge for itunes but all apps are free? It is possible to get money back?

If you are referring to the temporary store holding charge as described on the page that you posting, which is 'charged' each time that you change the card details on your account, then it should disappear off the card within a few days or so - though it varies by bank, and with it now being the weekend it might an extra day or two. If they haven't disappeared within a week of them being made then you could contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Also some apps may be free to download but they then allow you to make in-app purchases to unlock extra features within them - you can turn off in-app purchases via Settings > General > Restrictions on your phone.

HT1688 I am being charged for itune apps I didnt purchase.

Im being charged fot itune apps that I didnt purchase.

You need to contact Apple. Below is the link for Express Lane for iTunes so you can contact them.
https://expresslane.apple.com/

TS1424 i am being charged for itunes i did not ordr

I am being charged for iTunes I did not order
U

I am having the same issue with my iPhone 5. AT&T told me it is a current issue with some sort of glitch between there system and iPhone software, and there is supposed to be a patch coming out for it. But no one knows when, I was told some customers already have it. My AT&T rep told me they would credit me all overages since they can see from my average usage that something is drastically wrong. I have been manually turning off my cellular data whenever I'm not using wi-fi and it is still using data like crazy and charging me for it. Never had this problem until about 3 months ago. I'm calling AT&T again tomorrow since the local store is of no use.

I am being charged for 3 GB that apparently Verizon hadn't caught up on that I had used!! The last night of my cycle I called and checked and I had .5 GB left and right before midnight when the cycle ended it caught up on 3 GB!! I now have to pay for this

SO CRAPPY!!! SO FED UP WITH VERIZON!! WE ARE GETTING SCREWED OVER!! I am being charged for 3 GB that apparently Verizon hadn't caught up on that I had used!! The last night of my cycle I called and checked and I had .5 GB left and right before midnight when the cycle ended it caught up on 3 GB!! I now have to pay for this data I know I did not use! I never have my data on!! Now it says I used 7 GB last month!!!

Data usages are always estimated...I don't believe any carrier post data usage in real time. I've had my data increased due to a large chunk being unaccounted for at the time of my cycle. Thankfully when I'm billed for it...it has never pushed me over my limit.

I had previously purchased 56 songs, over a year ago. Tonight I purchased 22 more. It seems that I am being charged for all 78 that are currently in the library. How can this be stopped?

I had previously purchased 56 songs, over a year ago. Tonight I purchased 22 more. It seems that I am being charged for all 78 that are currently in the library. How can this be stopped?

I doubt that this is happening. Why do you think that you are being charged for all 78?
Did you buy them again?
You only buy one download, so if you downloaded them again you would have to pay again.

HT1657 Do I still get charged for rented movies that were never viewed?

I rented 4 movies and never had the chance to watch them. I need to re-rent them but will I still be charged for the ones that were never viewed??

Yes, you will be charged - you are charged as soon as you click/press then rent or buy button, whether or not you then watch them.

HT4009 i was charged for an app that said free...what do i do?

i was charged for an app that said free..what do i do?

http://www.apple.com/support/itunes/contact/

My movie didn't finish downloading. What can I do?

I bought 'Gone with the wind' on Saturday night. My movie was downloading when my computer shut down because it wasn't plugged in and lost the charge. Sunday morning, when I turned my pc on, I found that the movie didn't finish downloading. I can't find it in my movies tab or in my recently purchased tab. I already paid for it and I don't know how to downloading it again without having to purchase it again. I looked the title up again in the store and it didn't show 'purchased' like it does with the songs, so I'm upset about not being able to find it in my library. What can I do? Thanks for your help!
null

Check your purchase history to be sure you have purchased it.
You can click Store>Check for Available downloads to see if it is still waiting to download.
If not, then report the issue. Apple should resolve in a day or less:
http://support.apple.com/kb/HT1933

HT3702 I was wrongfully charged for a movie that I saw yesterday: Captain Phillips with Tom Hanks. I rented the movie for 3.99 and in my purchase history it shows that I was charged $13.98. I need this fixed please.

I was overcharged for the movie I say yesterday. The movie rented ( Capitain Phillips ) for 3.99 and I was charged $13.98. I need the diference to be acredited to my account.
regards,
Marianne

Contact itunes support and tell them about it.
We are all itunes users just like you.

HT3204 I'm being charged for Itunes movie that can't download - errors. What can I do to get a refund?

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