Iphone6 doesn't play music (have tried obvious things like volume etc and plugged in headphones, connected to a speaker via bluetooth, and tried to play from the inbuilt speaker). Does anyone know what the problem is and how it can be resolved?

You can't buy the part from Creative as a spare.
I'm not sure how compatible other parts might be, but that would be a question for someone who really knows a lot about this area of electronics.
The Creative repair for this is likely to be expensi've, but the problem is most likely a broken solder connection than an actual new headphone socket. So if you know someone experienced in surface mount soldering you could probably get it repaired just with this.

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I was using iMovie yesterday and it was working. But today when it started it doesn't show anything in the window on the left. No events, no projects, nothing. It's blank and so is the rest of the screen. Does anyone know what my problem might be?

I was using iMovie yesterday and it was working perfectly. But today when it started it doesn't show anything in the window on the left. No events, no projects, nothing. It's blank and so is the rest of the screen. Does anyone know what my problem might be?
Where does the imovie.library reside? where do the events and projects reside?

Hi winkydb,
Thanks for visiting Apple Support Communities.
If you do not see the events or clips you were working with previously, first see if you can switch back to the library you were using with this method:
Show or hide the Libraries list
You select libraries and events in the Libraries list.
To show the Libraries list: Click the Show button on the left side of the toolbar.
The default location for iMovie libraries is the Movies folder in your home folder.
You can find this information here:
iMovie (2013): Work with multiple libraries
http://support.apple.com/kb/PH14745
Best Regards,
Jeremy

I have lost my iBooks and iTunes and iBooks does not load plus I cannot download anything from my app icon.does anyone know what the problem is.

I cannot use iTunes or iBooks and my iBooks library is blank although I have purchased books in the past. Also I cannot download anything from my app icon. Has anyone experienced this and if so how do I correct.

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
 Cheers, Tom

My iPod touch 5th generation (iOS 6) has determiined my location numerous time before, however, now it does not. I am in the same location so thats not the issue. Does anyone know what the problem is and a possible solution?

Anyone?

For location the iPod uses the location of nearby wifi routers that are in Apple's database. You do not have to be connected to the network/router to use that router's location. Thus, it appears that the iPod cant see a nearby router that is in Apple's database. Apple continuously updated their database based on info they obtain from iPhones. No one has been able to find a way to inform Apple of a router or correct is location.

On my Mac Mini, I keep getting this error message: "iCloud encountered an error while trying to connect to the server". I don't have any problems with iCloud on my laptop / PC. It works fine... Does anyone know what the problem could be?

On my Mac Mini, I keep getting this error message: "iCloud encountered an error while trying to connect to the server". I don't have any problems with iCloud on my laptop / PC. It works fine... Does anyone know what the problem could be?

Your Mac must be on Lion (10.7) to run iCloud. Apple had to change the operating system to fully support it. Nevertheless, it is possible to get emails from iCloud without having Lion. Please tell me if this interests you.
Anyways, here is the link to buy Lion (30 dollars, totally worth the upgrade ): http://itunes.apple.com/be/app/os-x-lion/id444303913?mt=12
Franklin

My Apple TV will not update to the latest software, dose anyone know what the problem is, I've reset, tried to do it wirelessly as well as while connected via Ethernet cable.. Both have resulted in the same message!!

My Apple TV will not update to the latest software, dose anyone know what the problem is, I've reset, tried to do it wirelessly as well as while connected via Ethernet cable.. Both have resulted in the same message!! Update unsuccessful, current software version is 5.1 (5201) . I've rented a movie recently and does not appear in my movie list, but I have been charged for this movie, can someone help me out with these issues.

If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore.
If when you choose restore you get a message that the device cannot be found, download the file below
Apple TV Software Restore 5.1.1 (2nd generation)
Apple TV Software Restore 5.1.1 (3rd generation)
Then hold down the option key while choosing restore and select the downloaded file when prompted.

HT3819 how do I share movies/music between my computers. I have opened shared on both computers and both are on, but i am not able to drag anything from one to the other. Does anyone know where the settings button is on the bottom of the itunes screen?

how do I share movies/music between my computers. I have opened shared on both computers and both are on, but i am not able to drag anything from one to the other. Does anyone know where the settings button is on the bottom of the itunes screen?

Oops, I forgot a step between 7 and 8 ... before syncing the iPhone I need to explicitly send the document back to iTunes on the iPhone, or the changes won't come over at all ...
and then one more thing ... Numbers on iOS does NOT recognize a number of key features of the OSX app, such as conditional formatting ... so after editing my document on iOS and syncing it back to OSX on my Mac, all of those settings are lost (no more conditional formatting, have to do it all over again)
What am I doing wrong ?

I keep getting the message"an error occurred while trying to access the service". does anyone know what i need to do to resolve this problem. I am trying to convert apdf file for msword?

I keep getting the message"an error occurred while trying to access the service". does anyone know what i need to do to resolve this problem. I am trying to convert a PDF file for ms word?

Adobe Reader is free; but you may have paid for the ExportPDF service.
Contact Adobe Customer Care and click on the Still need help? button to chat with an agent.
[topic moved to ExportPDF forum]

I have a 13" macbook from 2009 and for some reason can no longer change my desktop image by just clicking on an image in system prererences I-Photo. Does anyone know what the problem could be?

I have a 13" macbook from 2009 and for some reason can no longer change my desktop image by just clicking on an image in system prererences>I-Photo. Does anyone know what the problem could be?

Your Desktop Picture settings and Dock items are stored in the files
/Users/your short user name/Library/Preferences/com.apple.desktop.plist and
/Users/your short user name/Library/Preferences/com.apple.dock.plist
in the "Preferences" folder in your user library. This looks like the system has trouble to write to these files. Check the permissions on your user library and remove the above files from your user library, then log off and on again.
Your user library is hidden in Lion and Mt. Lion. To reveal it, use the Finder's "Go" menu. Select "Go" in the Finder's main menu bar and hold down the alt/option key, until you see the "Library" in the drop-down menu. Double click it to open a Finder window, so you can browse the files inside.
Regards
Léonie

HT3775 I have an .avi file Quicktime is refusing to play, yet the information says Quicktime does play .avi files. Does anyone know what the problem is?

I have an .avi file Quicktime is refusing to play, yet the information says Quicktime does play .avi files. Does anyone know what the problem is?

AVI is a legacy file container originated by Microsoft back in 1992 and which has not been officially supported for more than a decade. Like the container, many of the codecs commonly used to create AVI content are also "legacy" compression formats most often supported on PC/Windows platforms. In fact, some codecs have never been transcoded for Mac use. Of those that have, many never made the transition to Mac OS X or the transition to Intel-based platforms. Those codecs that are still supported on the Mac can normally be found in the avi to quicktime converter available as an online download. While some common AVI compression formats may be supported by the QT X Player app, QT 7 currently provides a more compatible AVI playback environment for most "legacy" compression formats. If the codec(s) used in your AVI files are not supported by the avi to quicktime converter for QT use, you can try the VLC media player which may still support more esoteric compression formats. If VLC does not support the files, the normal approach is to discover which specific audio and/or video codecs were used to create the file and perform an Internet search to see if a compatible Mac component is available for download.

Hello, alot of my space taken up on my ipod nano is listed under (other) I don't know what this is but it sure takes up most of the space on my ipod. Does anyone know what (Other) refers to and how to remove it.?Thx

Hello, alot of my space taken up on my ipod nano is listed under (other) I don't know what this is but it sure takes up most of the space on my ipod. Does anyone know what (Other) refers to and how to remove it.?Thx

Hello Norman,
Welcome to the Apple Support Communities. To find out what the Other section is on your iPod Nano, the following will explain what the Other section is all about.
Understanding capacity on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1867
Once that is complete, then check the appropriate sections to see what is there. If you cannot isolate the issue then you may need to restore the iPod Nano. The following will assist with the restore process.
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Regards,
-Norm G.

I cannot update my software because I have too much 'other' GB space. Does anyone know what the 'other' is and how do I get rid of it?

I cannot update my software because I have too much 'other' GB space. Does anyone know what the 'other' is and how do I get rid of it?

COPirateDad wrote:
I have been trying to figure out what ... is occupying over 1.4 GB of memory on my iPhone
Other is usually around 1 GB...
See Here > maclife.com/how_remove_other_data_your_iphone
More Info about ‘Other’ in this Discussion
https://discussions.apple.com/message/19958116

HT5105 I have been trying to create a multicam clip from two camera's. They sync properly when using the sync feature but not when I use the multicam feature does anyone know what I may be doing wrong?

I have been trying to create a multicam clip from two camera's. They sync properly when using the sync feature but not when I use the multicam feature does anyone know what I may be doing wrong?

Probably best if you could post screen shots of the Inspecror window in extended view with a couple of the clips you using for the 2 angles.
If you have audio from both cameras and have identified them separately, the sync is usually pretty reliable.
Russ

I am creating webpages with frontpage and trying to make collapsible lists. The lists collapse and work correctly in "preview" mode, but do not work when accessed through firefox or explorer 8. Does anyone know what I am doing wrong?

I am creating webpages with frontpage and trying to make collapsible lists. The lists collapse and work correctly in "preview" mode, but do not work when accessed through firefox or explorer 8. Does anyone know what I am doing wrong?

Welcome to the 'wonderful' world of HTML5 e-learning.
In my view, from the issues I am seeing everywhere, HTML5 output from rapid e-learning tools such as Captivate is not ready for the kind of mobile device e-learning you want to develop.
Sorry to be pessimistic, but you may need to consider going back to the drawing board and coding it from the ground up.

The drop down view by menu (Song, album, etc) at the right side of the iTunes window is like a ghost. It flashes into view for a millisecond once in awhile but never lets me click on it. Anyone know what this is about and what to do?

The drop down view by menu (Song, album, etc) at the right side of the iTunes window is like a ghost. It flashes into view for a millisecond once in awhile but never lets me click on it. Anyone know what this is about and what to do?

Short answer:
Click Hide Song(s), it is what you wanted to do...
Long answer:
iTunes in the Cloud is a feature of your iTunes store account that allows you to redownload or stream your past purchases. When you delete a purchased track that is downloaded to your computer (like the first one shown here) you are asked if you also want to hide the song from iCloud. This would remove it from the computer and also stop it showing up with the iCloud symbol as the other tracks from that album (which are not downloaded) do.
If a track shows with the cloud symbol you can play (stream) it by double-clicking the title, or click the cloud symbol to download a local copy to your library. If you try to delete one of these tracks you get a slightly different message confirming that you want to hide the track. Clicking hide will remove the listing from the library and any other device that shows your past purchases.
Should you want to retrieve any item hidden in this way at a later date use Store > View My Account > iTunes in the Cloud > Hidden Purchases > Manage.
To hide all your previous purchases that are not downloaded to your computer use Edit > Preferences > Store and untick Show iTunes in the Cloud purchases.
tt2

Iphone6 doesn't play music (have tried obvious things like volume etc and plugged in headphones, connected to a speaker via bluetooth, and tried to play from the inbuilt speaker). Does anyone know what the problem is and how it can be resolved?

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