Mac has no internet any more

My mac intel with 10.6.8 had the internet now it keeps saying can't find ip . However our family Pc , my ipad and my mobile are fine gets the internet no problem
help

It has bt router also bt is who i get my internet from . I am usi5ng wifi cosidering using ethernet connection .

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Replacing Airport Express with TC ... why no Internet any more!?

Hello. I am using Verizon DSL (with a generic Verizon-supplied cable modem) with an Airport Express. I purchased a Time Capsule earlier today and figured that configuration should be a snap -- I'm swapping out one Apple wi-fi router with another, right?
Well, I can set up the TC so that my MacBook sees it. However, I've tried just about everything I can think of and I can't connect to the Internet. I've restarted the cable modem, the TC, and my computer to no avail. I've tried renewing the DHCP leases and so on, but that isn't getting me anywhere. I have even tried running through the Airport Utility set-up program several times -- once selecting the option that appeared to let me copy my old network settings. This didn't appear to work at all.
When I unplug the TC and put my old Airport Express back in, everything works superbly.
Has anyone seen this before? What's going on? How do I fix this? I figure it will be more productive to reach out to Apple users to help before I go to the Verizon discussion groups.

Welcome to the discussions!
Chances are, your cable modem needs a complete reset as it is remembering the settings for your AirPort Express. It thinks that the TC is the Express. It needs to "lose" it's memory. Here's how to do it.
Power down the modem for at least 30 minutes and be sure to pull the battery if it has one. This should allow the modem and the equipment back at Verizon time to reset. Sometimes it takes even longer, so if this does not work after 30 minutes, then try 60 on the next pass.

Finder - "Get Info" - "More Info" panel has NO information any more!

Hello all,
Can you help a slider out? My new MacBook Pro has a problem with the Finder. When I use the Finder, File, Get Info (or Command I), to get info about a file, in particular, a graphic file, I used to see stuff in the "More Info" panel. I use the image size information (e.g., 512 x254 pixels and the actual memory size) to quickly keep track of graphics for my web pages.
Well, for ALL file types now, I get NO "More Info" information in the panel. All the other panels, "General", Name & Extension", "Open with", "Preview" and "Ownership & Permissions" work fine.
I fixed disk permissions via the Install DVD and deleted the com.apple.finder.plist and neither of these have helped resurrect my "More Info" information.
I am running 10.4.10 and this is only on my machine. On the other 2 in our household, the panel works as it always has.
HELP, I miss my "More Info" info!
TIA,
Dave
[email protected]

I am also encountering the same issue...in addition, I'm having trouble installing Google Sketchup Pro 6, I believe there may be some sort of correlation between the two?
Any help?
-j

After one more Windows update Firefox became VERY heavy - worse than IE (search has no paging any more - just 1 gigantic list of things, etc). Any solutions?

My notebook is 5 years old, but works good and I dont want to change it now. Yet, the more Window updates I do the HEAVIER is the work with web browsers.
I gave up on IE and switched to Firefox because it was much lighter for a long time. But since a few days ago even simple image search with Firefox gets up to 200 000 kb of my CPU (just like IE used to do) compared with 100 000kb with the very same Firefox just a couple of months before. And so, Firefox now slows my computer enormously.
Is there any way lighter versions of Firefox or some way firefox can recognize older computers that can't tackle so much of weight? Or perphaps uninstalling some plug-ins will help?
Example - things like searching for Video or Images, which, since recently, bring pageless results, where you scroll down forever, slows my computer a lot....
ps. I really don't believe it is a virus.

Tsiqa,
Try FF4 it's miles qucker the 3.6.*. I loaded FF4 because 3.6.13 was so slow. Also try removing it and re-installing (3.6.13). There are still some sites that won't fully work with FF4, that's why I'm still running both.
jim

Installed trial version - no internet connection any more

Hello,
thank you for reading.
I installed the trial version of InDesign CC2014 two days ago and at first it worked fine. I also installed Adobe Bridge CC as well as the new version of the Acrobar Reader and the Creative Cloud. But since yesterday I cannot access the internet any more, unless I use Windows 7's safe mode which I am doing right now.
I have rebooted my router, checked all my connections and ran the windows diagnosis tool. It says, that there is a problem with the IP. I also uninstalled the Cloud to see if this makes any difference, but it doesn't. I have no idea what else to do, it seems like the connection is blocked from the inside, so to speak. Again, before installing the Adobe software everything worked fine, so I think it has something to do with it.
Any help is greatly appreciated. Thank you.
Best
Markus

I won't say it's impossible that the Adobe software is involved, but only because I'm not one of the engineers. It also seems less likely since the problem occurred a day AFTER you installed the software, not immediately.
I suspect you picked up some malware. Do you have a good malware scanner (I use Malwarebytes)?
A couple of things you can try. First, run System Restore and go back to before you installed the trials (since you've already uninstalled them I don't think this is going to have a negative impact on their use -- you already killed them). The other thing I would do is restart normally, then run MSConfig and make a note of the name of any entry in the Startup section that you cannot identify as belonging to a legitimate program, then restart in Safe Mode again so you can google them.

Since new version i get spambed with popups dispite restricted settings, i need help because i cant use the internet properly any more due to constant barage.

Sine the new version downloaded ive had nothing but problems, at first it was faster and smoother, then every time i clicked on something or stayed on a page for more than a few minutes it would redirect me to another page to do with a game or other spam or it would just open a new window.
Ive been an abid user of Firefox for years now and this is the first serious problem ive ever had, id really like it sorted or directions on how to restore everything back to how it was in the last version. I just cant do anything on the internet any more because of it.
Thank you for your asistance.

Can you send me your troubleshooting information from the Firefox installation that's having issues? This is a good part in troubleshooting.
*Navigate to <code>about:support</code> via Address Bar
*Click the button that says <code>Copy text to clipboard</code>
*Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

My computer has slowed down, my computer has slowed down,any ideas on how to speed it up

My MAC has slowed down,any ideas on how to speed it up?

How much free disk space do you have?
You may want to run these "standard" fixes if the problem persists.
1) Check the amount of free space on your harddrive. You should have a several gigs free.
2) You should run disk utility
     a) verify the disk
     b) update your permissions.
3) Try a safe boot.
    Shutdown your machine. Hold down the shift key. Poweron. Wait awhile Wait awhile while you harddrive
      is being checked.
    http://support.apple.com/kb/ht1455
4) You may want to run applejack to clean up your machine.
     http://applejack.sourceforge.net/
a lot more ways to fix your Mac.
http://www.thexlab.com/faqs/faqs.html
Look at what is happening with your Mac when you run Activity Monitor.
Macintosh-HD -> Applications -> Utilities -> Activity Monitor
1) Be sure you select all processes in the double arrow selection just be low the window title line.
2) Click on the CPU tab on the lower half of the window to see how much time you are using and if any applications are hogging the CPU.
3) Be sure the triangle in the CPU title is in the down position. This will list the processes from high to low.
You can gain some understanding of Activity Monitor by looking at it every once in a while. Look at the small graph.
Here is how I have my CPU display set up:
Do you need more cpu memory.
Click on System Memory to get statistics on memory usage. You should have some free memory.
The number to look at is page outs.
Mine is 13397. This means that some of my programs and data had to be written to disk because cpu memory filled up for a time. It means my programs ran a little slower than they could have. I could run fewer programs, deal with the slowness, or buy more memory. I'd say you want at least 512meg of memory for 10.4.
If the entry for entry for Page ins/outs is:
Page ins/outs: 29163/0
Notice I have 0 pageouts which says that I am not using my harddrive for extra memory space. Thus, I have enough memory.
Activity Monitor has a neat feature where it can display a dynamic dock icon. In Activity Monitor View > Dock icon > Show cpu history.
"Reading system memory usage in Activity Monitor :"
http://docs.info.apple.com/article.html?artnum=107918
Managing Memory
See   Kappy
http://discussions.apple.com/message.jspa?messageID=8025223#8025223
Problems from insufficient RAM and free hard disk space
http://thexlab.com/faqs/lackofram.html

Installing on Mac with no internet connection

I Want to be able to install Photoshop CC on my work Mac. The problem is my work Mac has no internet connection because it's a government computer. How can I install on this computer?

Madgreek do you have a Creative Cloud for Team or Enterprise Membership?

After clearing cash on mac applications won't lunch any more..I tried to delete apps like VLC player with app cleaner and again download and instal new but it's the same..goes for all apps that are not originally part of Yosemite. Please advise me?!

After clearing cash on my mac ( Go to folder: ~/Library/Caches and clear all, than to Library/Cashes and clear all again) applications won't lunch any more..I tried to delete apps like VLC player, firefox.. with app cleaner and again download and install the new one but it's the same..goes for all apps that are not originally part of Yosemite. I have done this cash clean up very often on Maverick without any problems. This time I done it again because I could not open my web site, the server has blocked me and I was trying everything including deleting cash from mac. Please advise me what to do..?!? Thanks in advance.

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

My Mac has stopped receiving mail. Mail is still coming through to my iPhone and my wife's iPad but is not appearing on my mac. I have mail from today on the phone but nothing newer than 18 Feb on the Mac. I have not touched any settings. Can anyone adv

My Mac has stopped receiving mail. I have a mac.com address. Mail is still coming through to my iphone and my wife's ipad but nothing is coming through to my imac.I have mail from half an hour ago on the phone but nothing newer than 18 Feb on the mac. Everythng was working fine until recently and I have not touched any settings! Can anyone help?

So I tried something else recently and it seems to have fixed the issue. My mail is now getting new mail again and refreshing after waking from sleep without having to restart mail. Give it a try and hopefully it will help you too.
First, make sure your Mailbox List is visible (Shift + Control + M). Then select all of your inboxes, mailboxes, and folders (not just the root folder for nested folders, make sure to select them all). Then under the "Mailbox" menu, select "Rebuild."
It may take a while to rebuild them all if you have a lot, but like I said it seems to have done the trick for me. I hope that proves to be more of a long-term solution.

My Mac has gone really slow since upgrading to Mavericks. Any suggestions as to how to speed things up again?

My Mac has gone really slow since upgrading to Mavericks. Any suggestions as to how to speed things up again?

First, back up all data immediately unless you already have a current backup. If you can't back up, stop here. Do not take any of the steps below.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail | awk '/:/{$4=""; print}' | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Reset the System Management Controller.
Run Software Update. If there's a firmware update, install it.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the View menu or the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, and Idle at the bottom of the window.
Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

How do I transfer music off my iphone onto itunes on a new mac. I don't have the laptop I originally synced my iphone up with any more, so how can I do this without it?

How do I transfer music off my iphone onto itunes on a new mac. I don't have the laptop I originally synced my iphone up with any more, so how can I do this without it?
I have tried to do this through home sharing but as I don't have the old laptop it wont let me.
Any HELP please?!?
Would be much appreciated.

The iphone is not a backup/storage device. The sync is one way - computer to iphone. The only exception is itunes purchases. File>Devices>Transfer Purchases
It has always been very basic to always maintain a backup copy of your computer for this very occasion.
Have you failed to do this?

Firefox has run before but can't start any more

Firefox has run before but can't start any more.
I tried the solutions proposed but it doesn't work

Hello,
See this help Article :
[[Firefox won't start - find solutions]]
---------------------------------------------------------------------------------------------------In case you want to do something straight away, try a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
* Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
* After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
* Delete the Firefox installation folder, which is located in one of these locations, by default:
* Windows:
* C:\Program Files\Mozilla Firefox
* C:\Program Files (x86)\Mozilla Firefox
* Mac: Delete Firefox from the Applications folder.
* Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Install Firefox on Linux]]. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
* Now, go ahead and reinstall Firefox:
* Double-click the downloaded installation file and go through the steps of the installation wizard.
* Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found here.
'''''WARNING:''''' Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be recovered unless they have been backed up to an external device!
Please report back to see if this helped you!

I am purchasing an iMac G3. I know that it is running on OS 8.6. I have found the old Mac OS X Jaguar (10.2), if I purchase the software, will I need any more requirements?

I will be purchasing an iMac G3 this week. I already know that it is currently running on OS 8.6. I found the old OS X Jaguar (10.2), I was wondering can I just install the discs, or do I need any more requirements?? Please help me.

The market value of those old iMacs is very low now, so I hope that you aren't paying any more than $30 for one. What model are you purchasing - the original with a tray-loading optical drive or the newer style with a slot-loading drive? If the latter, which model (processor speed) is it? You shouldn't buy one manufactured before built-in FireWire became standard, because you'll want a faster bus for external peripherals. The built-in USB ports are limited to USB 1.1 speed, which is quite slow for an external CD/DVD burner or hard drive. Before installing OS X, a tray-loading iMac should have firmware version 1.2 and a slot-loading iMac should have version 4.1.9. Additionally, the iMac should have adequate available storage capacity on the hard drive, as well as adequate installed memory. The OS 10.2.x (Jaguar) installer disk should be a retail (universal installer) disk, and not another Mac's Restore disk. One other point to mention concerns the hours of useage that the iMac has had. High-mileage iMacs often have problems with the P-A-V (Power/Analog/Video) board failing, which renders the computer useless. Replacement is a job for an experienced tech, because of the high-voltage shock hazard involved. Additionally, new P-A-V boards aren't available and used ones have questionable remaining service life. Just keep this in mind.

My Apple wireless keyboard won't connect to my Mac mini any more.

My Apple wireless keyboard won't connect to my Mac mini any more. Going through the Bluetooth Setup Assistant doesn't help - the computer finds the keyboard, but when I type in the pass code it fails to pair with it. The green LED on the bottom of the keyboard flashes twice at roughly two-second intervals. I've tried replacing the batteries and this has had no effect. I have all the latest software updates installed.

Welcome Cheirhandrea!
There are easily hundreds of variants of the iMac dating back to 1998. Many of the pre-2006 iMacs this forum covers cannot support an Apple wireles keyboard. Because this model has been in production for so long, it is important for you to let us know as much about your computer as possible so someone won't give you information that may not be appropriate to your iMac variant.
So we need to know:
1) Your processor type and Mac OSX version, both available by doing "About this Mac" from your Apple menu at the left end of the menu bar:
2) The make and model of the keyboard.
I asked for your Mac OS version because "iOS" as currently shown in your equipment profile cannot run on any Mac computer, only Apple's mobile devices. Once you get the OS version from "About this Mac," please change your profile to avoid further confusion and get help faster without the delay of someone having to ask for clarification before they can start helping.

Mac has no internet any more

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