Service Sales order

Hello All,
I am creating service sales process and here I have a scenario, where my client wants to restrict Material number in Service sales order and Delivery for the sales order.
How do i go about this?
Kindly help me out to proceed further.
Regards,
Manoj

Hi
What do you mean by restricting material for service sale order and delivery order? First thing is if this is service then why do you want to make delivery for it? Second thing is if you want to restrict one material for this transaction then you can use many approaches and see which is suitable for you.
Extend/create one material only for that sale area which you will use for service.
Allow one material only and block all other using Distribution-chain-specific material status field in Sales organization 1 data.
Create a variant in SHD0 and make material field in grey mode and with content.
Use userexit and hard code the material.
Thank$

Similar Messages

Error while Saving Service Sales order.

Hi..
Please help me for resolving below error..
While saving service sales order error is coming as-
Invalid account assignment category...
Detailed Error-
"Assign components to a/c assignment category & Account Assigmnet Category not defined.
In customisining a/c assgnment cate for ser & mainta order .In standard define the following values for the order category 30.A/c Asd type general F,
A/c *** type Project Q,A/c assigment type Sales Order E,Sales Doc Project D".
Awaiting for your inputs....
Thanks
Manoj Mahajan

Hi Manoj,
Account Key assigned to the pricing condition hasn't been configured completely.
Please check the appropriate account key and speak to your FI team.
Pl award me points if it is helpful.
Let me know if you need more details.
Thanks,
Ramesh

How to create a subtotal or text line in a service sales order ?

Hi ,
is there a way to add text line in sales order for service ? when we switch from item sales order to service sales order , the "type" column disappear , and we can not create line other than service line . we use B12007A SP01 PL07
i've not seen this limitation in the B1 help . is it a setup problem ? or is it impossible to add those lines to service sales order ?
thanks for help
regards

Hi,
This is not setup problem this is limitation you cannot add line as text or subtotal using type option in service order like item type order. If you want to add text for your service line you can do this through linewise udf.
Thanks
Sachin

Regarding service sales order

Hi All,
While creating service sales order price field is grayed out i can’t able to enter price kindly update me any setting need to active for this.
Ramesh

Hi,
please first check error messages at the bottom of your screen. There are missing some general information in sales order or account master data.
Best Regards,
Andreas

SERVICE pr AGAINST SERVICE SALES ORDER

Dear SAP GURU,
we have scenario service sales order has been raised for customer .
and some of the service will be done by through vendor
Kindly suggest what prerequisite has to be maintained for running full cycle in service sales order
what account assignment we should maintained in PR.
is sales order has to assigned in PR??
from my side,
service sales order created in qas server.
and during PR creaion try to maintain item category D and account assignment sales order
But maintaining gl account & sales order in account assignment tab
system shows message account require co object after maintaining sales order also in account assignment
Kindly suggest is any prequisite in sales order remain. from our side
Kindly help us
With regards,
Shrikant B.

Can you have a look in the following config to make sure doc.type -> item category assignment is exist for your PR?
SPRO>MM>Purchasing>PR>define Do. types.
Let me know, how it goes?

SAP service sales order

Hello experts,
<<Text removed>> I have a requirement where we need to receive parts from customer which we already shipped them before but should not cosider as return or buying them back, and these parts actually belong to that customer. we need to manually receive them into SAP and store them in a partilcuar location and certain test services are performed on them. After service is performed we need to ship those parts to same customer. We need to charge only service charge on those parts but not actual part charge. Please let me know how to handle service sales order in SAP in this scenario. Can we use consignment in this scenario
THanks <<text removed>>
From
Neha
Edited by: Matt on Oct 28, 2010 9:51 PM

Hi
This is more of like a JOB WORK scenario, where you are taking the customer material and then giveing your services and returning the same to the customer.
You have to create the material as a NON -Valuated material. Then you can create a sales order for this material, logically since you are giving the same material to the customer delivery will be required to be created into the system. So you can use the scenario SERVICE WITH DELIVERY.
Take the GR Of the material against the sales order. this will help you keep a track of the material received against the sales order.
Regards
Rishi

Goods reciept against services sales order

Dear SAPERS,
I have one scenario with my client, i.e. My client will receives rough castings from their customer against customer subcontract purchase order.
My client will do PP operation on it and sent back to their customer with service charge invoice, In this process we want to track the material receipts and issues with respect to sales order.
Please provide solution for this.
With regards,
Venkat.

You have to follow the steps listed under Servicing Plant. Besides this, your pricing procedure should have a condition type for TDS
From MM point of view, they inward the base material and when the part is being sold, it will be a different part number for which, you need to maintain the sales view.
In fact, you have not indicated as to whether the quantity and value while inwarding can be updated. If it is valuated, then you can follow the normal MM process with material type as ROH with quantity and value updation boxes are checked in IMG.
thanks
G. Lakshmipathi
Edited by: Lakshmipathi on Aug 4, 2011 1:36 PM

Inbound delivery agains service sales order

Dear All,
i am raising service order in my client business but for this sales order i need to take some materials from the customer it is opposit to sub contracting in mm
please let me know how can i map this scenario
Thanks n regards
Siri

Hi Kimberly,
In these type of scenario, generally company maintain the two plants.
One for delivery and second for receipt the goods from customer (Which are coming for servicing or maintenance).
I think you are directly go to VL01n and enter the shipping point, date and order, when you enter then system shows you this error.
Do one thing,
Go to VA02 --> Enter your order number --> Enter --> On overview screen --> Click at "Sales document" (Menu) --> Click at "deliver"
it will directly take you the delivery overview screen.
Please try and revert back with your findings.
Regards,
MT

Service sale order integration service po and entry sheet

dear all,
In my business I am providing service to my customer. that service should be procured from external vendor through service PO (MM) and entry sheet. I am not using DIEN service material type. How to integrate SD & MM in sap without using Material code just by material description?
Please explain the spro setting
thanx

not requried

Multiple sale orders

Hi Experts
I have a situation where a customer projects has two sale orders attached to the same project.
- Sale order for the services
- Sale order for the expense on the project
The reason being is that the customer issues two separate purchase orders for the services and expense. This would allow the two separate invoices to be issued
The issue I'm having is during the invoice request process using the automatic method I'm able to create and release the invoice for the services. However when I try and create an invoice request for the expenses using the automatic method by changing the Sale Order Reference ( So I reference the sale order for the expenses) I receive an error "cannot update order reference, sale order already assigned.
Note if I create an "manual invoice request" I get no error I'm able to create two invoice for each sale order.
Antonio

Antonio,
Trying removing all the automatically generate Line Items before you try and switch the Sales Order.
As i recall, the Automatic Method will use the last Sales Order Invoiced for the default Sales Order.

Sales Order - Rows - Warehouse][line 2],'No matching records found 'G/L Acc

Dear Expert,
I got an error while i got approval from super user...
Sale order Draft[Approval]
item/services=Services
Sales Order - Rows - Warehouse][line 2],'No matching records found 'G/L Account' (OACT)(ODBC-2028)[msg 131-183]"
Please Mention me all step

Hi Kevin,
In Sales Order document, second Row of the Item section click the
warehouse code it opens the Warehouse default Setup window
click accounting Tab check the Account are defined ex Sales Revenue, Inventory A/c etc..
Regards
Jambulingam.P

Creation of Sales Order from Service Order

Hi All,
I am usind BADI Workorder_update and method at_save to create a Sales Order while saving the Service Order.
I have created the ZBAPISALESORDER_CREATEFROMDAT2 which is a copy of BAPI_SALESORDER_CREATEFROMDAT2(Since order type was ZDR).
I have written the following stmt for Debt Memo.
            BUSINESS_OBJECT         = 'BUS2096'              " Debit Memo
This BAPI is working fine and giving the Sales Order Number as a pop-up for information.
But now, the problem is coming with Service Order Creation (In the transaction IW31). It is giving short dump while saving the service order after creating the sales order.
I have checked in the standard code of Service Order. Dump is coming at
Include : LCOZFU64
Function Module:CO_ZF_PROJECT_BUDGET_CHECK
Line : 258
IF caufvdg-netzkont IS INITIAL.
          CALL FUNCTION 'STATUS_CHECK'
            EXPORTING
              objnr             = caufvdg-objnr
              status            = stk_vkt
            EXCEPTIONS
              object_not_found = 01
              status_not_active = 02.
          subrc = sy-subrc.
        ELSE.
        ...ansonsten kann man das an NETZKONT erkennen!
          IF caufvdg-netzkont EQ con_kont_kopf.
            subrc = 02.                "kopfkontiert
          ELSE.
            subrc = 00.                "vorgangskontiert
          ENDIF.
        ENDIF.
With my code of BAPI, it is returning sy-subrc = 01 (Object not found).
Without my code of BAPI (Standard code of IW31), it is returning sy-subrc = 02 (status not active) which is the right one.
Kindly help me in this regard.
Regards,
Priyanka Vasudeva.

Hi,
There are various scenarios to support end to end work managmenet process in IS-U find attached detail document at link below.
[http://help.sap.com/saphelp_utilities472/helpdata/en/6a/1a6c35a018d041e10000009b38f839/frameset.htm]
Scenario A describes process of creating sales order based on service order.

Creation of Sales Order and Service Contract from Inbound IDOC

Hi Experts,
My requirement is to create a Sales Order as well as a Service Contract from one Inbound IDOC. I am getting the Inbound IDOC from a third Party. The message type is ORDERS and Basic Type is ORDERS02. How ever i am using an extension type IDOC which carries all the required data for Sales Order and Service Contract. My requirement is like, to create a Sales Order first.
I have created a Z FM which is attached to the Process Code and subsequently to the message type. Inside the FM i an calling FM 'IDOC_INPUT_ORDERS' for creation of Sales Order. After that i am changing the IDOC data for the Document Type. I am changing the document type which is responsible for Contract Creation.
Then I am again calling the FM 'IDOC_INPUT_ORDERS' for creation of Contract with the help of IDOC data. But here the Contract is not getting created. It's getting failed during the Batch input session.
I need to solve this problem as soon as possible. Please help me. If there are any other options also please share.
Thanks in Advance.
Regards,
Priyabrata

Actually there is problem with BDCDATA. Inside the FM it's calling transaction with help of BDCDATA. If i am creating a Sales order or contract alone its creating successfully. But when i am trying to create both, it's retuning sy-subrc '1001' after calling the transaction on the second attempt. Is there any problem with BDCDATA like we can't handle with less time gap? Please help and give your inputs.
Regards,
Priyabrata

Need Single Billing Document for Materials and Services in Sales Order

Hello Friends,
I am selling FERT items and DIEN items in the Sales Order.
Document flow as follows:
Finished goods - Order-Delivery-Billing
Services - Order-Billing
In this process 2 seperate billing documents are created
i. Delivery Related Billing document for Finished goods.
ii. Order related Billing document for services.
I want to create a single billing document for both the items (FG & Services) in the sales order.
Please suggest.
Thnx.

Sorry for the delay friends.
Somebody suggested me to make services 'relevant for delivery' to ensure single billing document.
What I did were the following steps:
1. Copy Item Category TAD to ZTAD and make is 'relevant foir delivery'
2. Assign Item Category ZTAD to Sales Order type and Item Cat Group 'LEIS'
3. Go to Deliveries Item Categories and through new Entries add ZTAD. Make ZTAD relevant for Picking.
4. Go to copy control 'Order to Delivery' and insert ZTAD in Item Categories relevant for this combination.
Now when I create sales order with materials and services, they pass over to the delivery document and in the Services item, storage location/plant is greyed out. Only the picking quantity is required to be filled.
PROBLEM :
I am not getting the price of Services item in the billing document.
Billing document copies all line items (tangible and intangible) from Delivery Document
It takes the services item details/quantities etc. to VF01 but the price comes '00.00'
Any suggestions.
Is this legally viable? Someone told me its not legally correct.
Thanks.
Mohammed

How to update sales order number (KAUFN) characteristic in the profitability segment of the PA document created at the time of service entry sheet confirmation, as a result of shipment cost document

Hi,
We have a scenario wherein we create shipment cost documents against delivery. As a result of shipments fully transferred, a PO for freight vendor is automatically created and a service entry sheet confirmation happens. As a result of service entry sheet confirmation, we have Financial accounting, Controlling and profitability analysis documents created. We have a requirement wherein we need to have the characteristic “sales order number (KAUFN)” populated in the profitability analysis document created as a result of service entry sheet confirmation.
Could someone please advice how could this be attained in COPA. Thanks for your help in advance.
Regards,
Sandeep

Hi Ajay,
Thank you for the quick update.
The document is updated to COPA through OKB9 settings. The profitability segment is updated with fields like customer, product, company code, plant, sales area data, profit center, etc; however the sales order number is missing.
Could you please elaborate further how could FI substitution be implemented to call for the FM COPA_PROFITABILITY_SEGMENT through user exit? Are you recommending the substitution through GGB1? What could be the possible validation to call for the user exit to be implemented?
Regards,
Sandeep Kulkarni

Service Sales order

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