Trouble downloading Illustrator CC

Having trouble downloading Illustrator CC on a Mac w/OS 10.9 Mavericks installed. What up?

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Heaps of trouble downloading Illustrator trial CC.

I am an Abobe member and have downloaded the creative cloud and apparently the trial too but it is not in my files and I cannot open it on my laptop. I have tried to download the program again with no luck. How can I directly contact Adobe I just want to talk to someone directly.

Hi Sarah,
After downloading you need to double click on the downloaded .dmg file to install the software.
Alternatively you can try downloading Illustrator CC Software from the direct download links available at: http://prodesigntools.com/adobe-cc-2014-direct-download-links.html
Please make sure you follow the important steps mentioned on the page before initiating the download.
Regards,
Rave

Having Trouble Downloading Illustrator CC

I need help on how to install Illustrator on my computer desktop.
Every time I log in to Adobe Creative Cloud app, I keep getting the message that I am signed out.
I did contact someone from Adobe Customer Service and he/she said that I need to contact my network service provider (which is probably Cox Communications, whom I receive Internet service).
What is the problem?

Have you tried these things?
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

I regsterded for a one month free trial. how can i download illustrator?

I was having trouble downloading illustrator and was told to download the application manager. How do I do that? I am confused and need help. Also-
when trying to download Illustrator I got a massage that reads "You are running an operating system that illustrator no longer supports. Refer to the system requirements below for a full list of supported platforms."
I am not sure what that means and how to go about downloading and using the programs? do I really have to update my computer in order to use the programs? Would I have to purchase a new operating system? that is something that I don't know if I can afford.
Please let me know how to go about it?
The whole proccess seems a little complecated and I am hoping to be able to actually download the application before my free trial ends..
Thanks in advance
Hagit

Hi HagMarcus,
64 bit support is required to install Adobe Illustrator.
Please check the system requirements at : http://www.adobe.com/products/illustrator/tech-specs.html
The trial is available to download at : https://creative.adobe.com/products/illustrator

"No Internet Connection" = I can't download Illustrator... but I have internet working fine.

I've been trying to download Illustrator through the CC App on my Mac and it keeps saying I have no internet connection.
I've managed to download and install Photoshop, InDesign and Lightroom but I've been trying to download Illustrator for two weeks now and it keeps telling me I have no internet connection.
I've tested the internet connection by trying to download images, video and other items from various other websites and it doesn't have any troubles.
To be safe, I reinstalled the CC App just in case there was any weird glitch that could have been causing problems but I'm still having the same problem.
I click Install, it begins the download (very slowly) and then after a few hours of it downloading a small % it says no internet connection and when I retry a few times, it starts up again but from the beginning (i.e. back to 0%).
Sometimes the CC App will crash and the icon will disappear from my Finder Menu Bar also.
What is going on with this? Is there a way around it or is it an error that can be fixed?
Or am I doing something wrong that I don't know about?
Please help

Thanks for your help firstly.
No I don't have any firewall that I know of that could affect the Desktop app. I have reviewed the link you sent across and the results are as follows:
1. Make sure you can connect to the internet.
Yes, internet is all good... no problems here.
2. Make sure that you can access secure sites:
Yes, I can access secure sites as tested by the example in the list (https://www.adobe.com).
3. Check your hosts file.
Test successful after going to: https://lm.licenses.adobe.com
Moving on to reset the hosts file...
I've followed the instructions and I get to "Select the hosts file and open it".
If I simply double click, then the default is to open in TextEdit.
Once open, I go to find File > Save As, but it only says, "Save a Duplicate" and then once I save a duplicate, I don't know where to save it because the Save window only shows the basic folders and I don't know how to get back into the /etc folder from the Private files.
More instructions please, if possible?
Thanks again

I'm having trouble updating Illustrator ...

I'm having trouble
updating
Illustrator
...illustrator version 16.0 to 16.0.3

try a direct update: http://www.adobe.com/downloads/updates/

HT4095 I am having trouble downloading tv shows on my ipad, what's the secret?

I am having trouble downloading my TV shows I purchased from itunes. I have enough memory but get a pop up window that says "cannot load movie". Any ideas?

iphone 4s wi fi issue for a discussion of iPhone WiFi

I have a Nikon D7100 and am having trouble downloading jpegs to my iPad. I get a red exclamation point instead of the green check mark, they dow all show up as thumbnails but won't download

I'm having trouble downloading jpeg files from my Nikon D7100 to my 3rd gen iPad. I see them come up for download and select download and a red exclamation point shows up in the bottome RH corner of the thumbnail instead of the green check

Hey freelance698,
I was able to find two articles that might assist you in troubleshooting the issue:
iPad: Using the iPad Camera Connection Kit
http://support.apple.com/kb/HT4101
iPad: Using iPad Camera Connector with unsupported USB devices
http://support.apple.com/kb/HT4106
Hope that helps,
David

HT1848 I rented a movie on my ipod touch and want to watch it on my computer because my ipod is having trouble downloading over wifi. How do you find your rental purchases to download on a computer?

I rented a movie on my ipod touch and want to watch it on my computer because my ipod is having trouble downloading over wifi. How do you find your rental purchases to download on a computer?

You cannot.
iTunes Store: Movie rental frequently asked questions (FAQ)
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer."

Having trouble downloading itunes on my computer. i keep getting a error message that reads: apple sync notifier.exe- entry point not found.

Hello, can anyone help me out there? Im having trouble downloading itunes on my computer.
Ikeep getting a error message reading:
#1 applesyncnotifer.exe- entry point not found.
#2 the procedure entry point sqlite3-wal-checkpoint could not be located in the dynamic link library. sqlite3.d11.
#3 service 'apple mobile device' (apple mobile device)
failed to start. Verify that you have sufficient privileges to start system services.

With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
Copy the SQLite3.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
Restart the programme all should be well
In case that your OS is (64 bit)
1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
2. Copy file "SQLite3.dll"
3. Now paste it in the folder C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
4. Restart the programme, it should not display that message, it should be clear.
Good Luck

TS1363 i have a new iphone 5 and although I had a little trouble downloading all my apps and music, i did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help

I have a new iphone 5 and although I had a little trouble downloading all my apps and music, I did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help?

Hey leafxxx,
Thanks for the question, and welcome to Apple Support Communities.
The following resource provides troubleshooting steps if your iPhone is not displayed in iTunes when connected:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/itunes/
For more detailed instructions, see this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Enjoy your new iPhone 5!
Matt M.

I am having trouble downloading attachments from email

I have an iPad 2 that has been upgraded to IOS 7.0.4. This was a problem before the update - which is the reason for the update but that's another story.
So for now, iPad 2 IOS 7.0.4 16GB wifi/cell model
I am having trouble downloading attachments. Not all. but some. a movie in particular and some documents.
I would thingk it was the email account but I can open it on my iPhone without issue.
I would've thought the link was bad but I forwarded it one of my other email accounts and it opens fine.
I have restarted, rebooted, deleated the mail account and reloaded it.
Still nothing. I have tried to save the video by clicking the "Save Video" icon when you tap and hold the video but it never saves.
Sometimes it will act like it is going to save because I get a black screen and a rotating flower in the middle of the screen and it says "Loading" but it never does anything. Other times it will just give me a message that says "Can't download attachement".
Any one have any thoughts?

What is your connection via speedtest.net ?
Check istumbler or netstumbler to verify network interference
Make sure DNS is set correctly (settings - general - network - configure DNS - automatic)

Can I have a Mavericks disc mailed to my house? I had trouble downloading it through the App Store, and now it won't do anything at all when redownloading it.

Can I have a Mavericks disc mailed to my house? I had trouble downloading it through the App Store, and now it won't do anything at all when redownloading it.

Apple doesn't create installation disks for OSX 10.7 and later. You can create your own disk/USB bootable installer, but this requires downloading the installation package from the app store first.
1) Make sure you have a stable internet connection. Try directly connecting via ethernet port, versus Wifi, if you are experiencing a weak Wifi Signal or intermediate loss of connectivity
2) From the App Store, go to the Menu Bar, Store > Sign out.
3) Navigate to the /Applications folder and drag the partially completed download of the installer to the trash.
4) Open the App store, sign back in, and redownload Mavericks.

Hi there, I made the monthly payment for the Adobe apps, i managed to download Illustrator and Photoshop but can't seem to download Indesign. It says that "file seems to be corrupted... try later". How do I solve this problem?

Hi there, I made the monthly payment for the Adobe apps, i managed to download Illustrator and Photoshop but can't seem to download Indesign. It says that "file seems to be corrupted... try later". How do I solve this problem?

Hi shuster9,
It seems the downloaded setup for InDesign has got corrupt.
Could you please clear the TEMP from your computer and then retry.
Thanks,
Manish Sharma

Can't download Illustrator onto Mac OS x 10.6.8

When I go to download Illustrator I am being told I am running an OS Illustrator no longer supports, though the system requirements clearly state OS X 10.6.8 is supported.
Help

If it is the most recent version you are trying to download, then the new minimum is 10.7. You can try to download CS6 which works but the latest version of CC doesn't.

Trouble downloading Illustrator CC

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