2 problems with tv model number 55sl417u

Alright, I have been having two problems with this toshiba tv. One: It will just randomly shut off while watching tv or playing video games. It will shut off and then after 45 seconds it will come back on. Second problem is that i will not be able to shut it off using the remote or the buttons on the tv. Its like it freezes. To get it to turn off i just shut off the power strip for 30 seconds then turn it back on. The tv will then turn on and i can turn it off. I dont know whats wrong or what to do. Can anyone help?

Yeah it randomly shut off on me two hours before the super bowl sunday and did not turn back on. The clicking sound was made the picture would not come on and was left with three green blinking lights. so after spending an hour on the phone trying to get someone from customer service, they told me some one from Nexicore would contact me Monday. I waited till about 5 Monday for a phone call and never got it. So i decided to call Nexicore myself and they told me they were waiting for my local tech guy to receive a part from Toshiba. It could take 3 to 5 business for him to receive the parts, so now i am waiting for a phone call from that guy. If i dont hear anything by friday i will be calling Nexicore again to check on the status. Such a pain for a tv that is only a few months old. Thank god it is under warrenty

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    Solved!
    Go to Solution.
    Attachments:
    satprob.ms10 ‏178 KB

     yyao wrote:
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    Message Edited by btriffles on 03-17-2009 07:52 PM

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