2 weeks ago everything was working, I lost microphone & webcam! Was able to fix sound.
dv7-6b02tx Pavilion notebook using Windows 7 x 64 - no microphone or webcam (purchased 07/12)
After the latest bios update, I found I had no audio, microphone & webcam. I tried to restore back to when I knew everything had worked properly but this did not rectify the situation. I uninstalled the driver for the audio, restarted computer & it installed reinstalled the device & I now have playback audio.
I have updated all the drivers available for my laptop from hp site. In the sound -> recording devices -> it lists 'external microphone' (ready), 'integrated microphone array' & 'stereo mix' (currently unavailable). The integrated microphone array is marked as default but no bars go green at all when trying to test this. I have used the sound recorder found in accessories, but it does not record anything. Skype test call does not pick up microphone or webcam. I have checked for updates on device but it is up to date. Troubleshooting does not pick up any errors. I have listed within the recording devices, disabled & disconnected devices & checked that everything is enabled.
With the built in webcam - it is not listed under the device manager under imaging or other devices, etc. I have updated the Cyberlink YouCam software as per hp website. When I start this program, I receive the error: "No webcam detected. Try plugging in a webcam into your computer now. If you are using an integrated camera, make sure that it is turned on. OK"
I lost my webcam randomly yesterday, seemingly after a Windows update. I went on a hunch and disassembeled the casing around the screen to find that the connection to my webcam and mic came loose. If you think yourself able (I could understand not wanting to break the casing; I almost stopped halfway through for fear of breaking everything ever), a friend and I have both had this problem now with our dv-7's, so it's worth a look. I have a link to instructions on opening the casing safely here: http://www.insidemylaptop.com/remove-lcd-screen-inverter-board-hp-pavilion-d
Forgot to mention: I tried everything else. I updated all of my drivers, even the ones that didn't need to be, and decided against updating the BIOS because that's never solved any of my issues.
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Can not use my account, telling me the security code on my credit card is wrong, just update this a few weeks ago, was working fine until last night.
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shuttersp33d wrote:
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Hi,
Not that's not normal and is one of the Problems I was having before Restoring as New...
Just make sure you Sync ALL your important Info... Contacts... Music... Etc... to your Computer...
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