2540 Battery Unknown status

Hi all,
Did anyone encounter STK 2540 Battery becomes unknown status? I don't know why the last learn cycle is 1970 year! Placing a call and tried to change with a new Battery, but it becomes Unknown too after charging about 10-15min. Anyone has a passcode to enter engineer mode console to reset the time?
Battery Tray.85.Battery.A has expired.
Automatic Age Reset: False
Availability: Unknown
Battery Age: 10803 Days
Battery Type: Dual Individual FRU
Caption: Battery
Description: Cache Battery
Element Name: Tray.85.Battery.A
Element Status: Unknown
Enabled State: Unknown
Last Learn Cycle: Thu Jan 01 08:00:00 CST 1970
Learn Interval (Weeks): 13
Life Remaining: 0 Days
Name: Tray.85.Battery.A
Next Learn Cycle: Fri Apr 21 13:59:50 CST 2000
Physical ID: SUN.371-2482-01.1T72304407PS
Status: Unknown

hi
i have got a new battery from SUN support, but the status is still Unknown, do you know how long does it need to be fully charged?
== majorEventLog.txt ==
Date/Time: Thu Jan 15 19:26:55 HKT 2009
Sequence number: 3086
Event type: 211C
Event category: Notification
Priority: Informational
Description: Cache battery is charging
Event specific codes: 0/0/0
Component type: Battery
Component location: tray85
Logged by: Controller in slot B
=====
== current status ==
Automatic Age Reset: False
Availability: Unknown
Battery Age: 14230 Days
Battery Type: Dual Individual FRU
Caption: Battery
Description: Cache Battery
Element Name: Tray.85.Battery.B
Element Status: Unknown
Enabled State: Unknown
Last Learn Cycle: Wed Jan 14 15:01:52 HKT 2009
Learn Interval (Weeks): 13
Life Remaining: 0 Days
Name: Tray.85.Battery.B
Next Learn Cycle: Fri Apr 10 13:59:50 HKT 2009
Physical ID: SUN.371-2482-01.SY82593656SA
Status: Unknown

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