2lis_18* service orders/notification

I need to extract service orders and notification data and Im thinking of useing the 2lis_18* logical cockpit extractors but I cant find any documentation on them. Can anyone point me in the right direction to find the documentation on these or know of any white papers that covers these extractors as well as business content within BW for service orders/notification
thanks

You can search in help.sap.. you will get the relevant information...
CHk this links...
http://help.sap.com/saphelp_nw70/helpdata/en/f0/f61c3b83e6236de10000000a11402f/content.htm
http://help.sap.com/saphelp_nw70/helpdata/en/a7/fb0d3dbd82f72ce10000000a114084/content.htm

Similar Messages

Difference between service order/notification to the maintenace order/notif

Hello friends,
please explain the Difference between service order/notification to the maintenace order/notif and also to the Sales order.
i have a idea on the above topics. iwnt to have a detailed explanation of the above topics.
I know that service order/notification usually for external services.and maintenance O/notification for internal services .
for every post with descent information, points willl be rewarded

Dear raj kumar,
1. Service order and Notification: These are used for Customer Services, i.e., these are used for processing the customer complaints regarding the equipments technical problems installed at customer locations.
In this scenario, we sell equipments to customer and also offers the services for that equipments on chargeable basis or free of cost as per sales terms and conditions.
2. Maintenance order and Notification: These are used for Plants, i.e., for processing the complaints of the equipments which are installed within the plant.
In this scenario, we buy the equipments from the vendors and carry out the maintenance ourselves.
Hope this will be helpful
Regards,
Praveen.

Set Service order and Notification to 'Technical Complete.

Need to set service order and notificatin to teco. Use below logic and it works fine for Service Orders but
it doesn't set the Notification to NOCO.
Can anybody please help?
Thank you very much
Juergen
lit_methods-refnumber         ='000001'.
lit_methods-objecttype        = 'HEADER'.
lit_methods-method            = 'TECHNICALCOMPLETE'.
lit_methods-objectkey         = g_order.
APPEND lit_methods. CLEAR lit_methods.
lit_methods-refnumber         = '000001'.
lit_methods-objecttype        = ' '.
lit_methods-method            = 'SAVE'.
lit_methods-objectkey         = g_order.
APPEND lit_methods. CLEAR lit_methods.
lit_header-orderid        = g_Order.
lit_header-NOTIF_NO       = viqmel-qmnum.
lit_header-TECO_REF_DATE = sy-datum.
lit_header-TECO_REF_TIME = sy-uzeit.
APPEND lit_header.
   lit_header_up-orderid     = 'X'.
   lit_header_up-NOTIF_NO    = 'X'.
lit_header_up-FINISH_DATE = 'X'.
lit_header_up-BASIC_FIN   = 'X'.
APPEND lit_header_up.
CALL FUNCTION 'BAPI_ALM_ORDER_MAINTAIN'
      TABLES
         it_methods         = lit_methods
         IT_HEADER          = lit_header
         IT_HEADER_UP       = lit_header_up
         return             = G_return.

Hi,
There is no diffrerence between service order and service order notification.
Its better if we can say - IW51 is for Service Order Notification
Generally when request is initiated by the customer or distributor to the retailer then the retailer will create a service order with the detail further process.
Regarding IW31 no proper idea. I have worked in SO notification only.
Regards.
Abinash.

Auto creation of service notification with service order

Hi all
Please let me know how can this achived.
1. When Service order is created automatically notification should create.
how can we do this, Please let me what is cutomization step for this.
2. Is it possible to generate the service order and notification automatically when sales order is created.If so how it can be achived.
regards
Krish

As stated above, its done through the Transfer of Requirements settings in the SD IMG
As an example lets look at the standard repair order - the links are:
Sales document item category IRRP
- Item Cat IRRP is linked to Requirements Type SERP (SD IMG->Determination Of Requirement Types Using Transaction)
-- Requirements Type SERP is linked to Requirements Class 204 (SD IMG->Define Requirements Types)
--- Requirements Class 204 is lined to order type SM03 (SD IMG->Define Requirements Classes)
PeteA

Creation of service order and service notification

Hi guys,
Please any one help me how to create service order through service notification, and explain me the process.This is very urgent for me kindly help the same.
Reg
Eswar
[email protected]

hi eshwar
you can create service order by using the service notification,
create service notification using IW54 after entering the details select the Service notification in the menu and select the service order create OR press the Order buttom ,and enter the order type you want to create
hope this will clear you
regards
thyagarajan

Assign of Service order to Service Notification using BAPI_ALM_NOTIF_CREATE

Dear Guru's,
I am using BAPI_ALM_NOTIF_CREATE for creation of Notification.
Then BAPI_SERVNOT_SAVE & At last BAPI_TRANSACTION_COMMIT.
Notification    is getting created .
But I want to assign the service order to this notification. ( IW52 ).
I have tried with the filing the data of      REFOBJECTTYPE = 'BUS1004'.
                                                          REFOBJECTKEY = ' 003120007' &
                                                          REFRELTYPE. = 'ASGN'.
But it is not getting assigned.
Needed Help.
Regards,
Amitav

Sorry , Typo error.
REFOBJECTTYPE IS 'BUS2088A'.

LSMW for open notifications,open sales order & open service order

Hi Gurus,
Can anyone please tell me how to go about writing LSMW's for open notifications,open sales order & open service order.
This is for service processing in CS ,where has the scenario is
Create Notification (IW51) --> create Sales Order(Multiple Line Items) ( VA02) --> Create Service Order ( IW32)
Service order is automatically (Item Proposal) generated w.r.t Sales Order (multiple line items)
How to I do the recording for transactions in such a scenario.
Please suggest!
Thanks!
Vinod

you can use the below LSMW IDOC method
SALESORDER_CREATEFROMDAT2       Sales order: Create Sales Order
SERVICENOTIFICATION_CREATEFROM Create service notification
SERVICE_CREATE                  Creation of a Service Master Record
CARNOT                          Delivery: Shipping notification
DESADT                          Shipping notification
DESADV                          Delivery: Shipping notification
INOTIF                          Notifications
INTUPD                          Notification Status Update
ISU_ADVICE                      IS-U Deregulation: Notification
ISU_CHANGE_REQUEST              IS-U: Notification of Change to
ISU_MAINT_SO                    IS-U Dereg.: Notification of Dev
ISU_REMITTANCE_ADVICE           Transfer Notification

Table for satatus, CS, service order and notification

There is a field of status at the CS notifications. The tcode for customizing this field is OIBS but in which table can I find the related data? I'm also looking for the other tables of CS, service order and notification.
Edited by: Yasar Demircan on Jan 27, 2010 10:06 PM

Hi,
You can refer the table JEST, TJ30, TJ30T for object status and user status

How service order and sales order are linked to Service notification

Hi I want to link a specific service order type and a specific sales order type to a service notification how to do that. Please help me out

The sales order to service order link is also there in table AUFK
AUFK-KDAUF (sales order number)
Sales order
Also check document flow of the sales order for the item in question:
If the item is a a service item then

Service order and service notification

Hello folks ,
could someone let me know please if ther's an BAPI or other way to create service order with a reference to service notification so that when calling the BAPI or function mudole to create the service order its get the entire data from the reference of the service notification .
example of this situation is when executing IW52 transaction nd from the main screen of change service notification a button of service order takes the data from the service notification to the service order .
Regards,
Hertzel.

Hi,
Please make use of this 2 FM. (You have to use both the FM ).
"QM06_FM_TASK_RMA_ORDER_CREATE" and
"QM06_RMA_ORDER_CREATE".
Hope this will help you.
Regards,
Smart Varghese

Service Notification and service order in ISU

Dear's
I want to know that how to configure Service notification and service order in ISU and in ISU their is any posibility if i put a note with meter reading the notification is auto genrate?
Witing for your positive responce
Regards,
Syed Zahoor Ahmed

Check out [Work Management Help for ISU|http://help.sap.com/saphelp_utilities472/helpdata/en/c6/4dc955eafc11d18a030000e829fbbd/frameset.htm].
Then you can go to your sandbox SPRO and try the configuration.
For note question, I am not sure whether I understand it correctly. If you want to automatically create MR from the note that you put in notification. There is not configuration for that. you need an enhancement.
Chaiphon

Link notification to a service order

Hi Experts.
I have a requirement that we need to link an existing isusmnotification to a service order. the standard only allows to create an new notification from the order BUT NOT TO LINK AN EXISTING NOTIFICATION ALREADY CREATED IN THE SISTEM.
Am appreciate any help in advance.
Regards
Nicolas

Hi Nicolas,
Have you checked the customizing settings for the order type? There should really be no problem with this. look under PM - maintenance processing - functions of order types - define notification and order integration.
For your order type, leave the notification type blank (otherwise it creates the notification from the order). And you need to choose whether you link the notification to the order header or the operations.
Now look at the Objects tab in the order. You should be able to enter the notification number there.
The same functionality is also available as a BAPI (BAPI_ALM_ORDER_MAINTAIN).
Does this help?
Cheers - Pim

Service Notifications / Service Order Links

Hi All -
I need to create a service notification and a service order related to that service notification - and I can successfully create both using BAPIs (BAPI_ALM_NOTIF_CREATE, etc).
However, I can't seem to figure out how to create the reference between the two so that the documents refer to each other in their document flow - I can get the service order to refer to the service notification (by entering the notification number in the input parameters) - but the service notification does not refer to the service order in the doc flow after the order is created.
I'm obviously not doing this right - I can't seem to get the relationship between the two to work! Any help is appreciated.
Thanks -
Abby

Hi,
i think after creating a service notification you would have to create a repair order(VA01) with servicable material and every thing ,and then create the service order in IW31 with a link to Repair order , hope this works

Control/Default values in Service Notifications and Service Orders

Hi all,
When in transaction IW52 and IW32 I know you can maintain a set of default values for when you are either creating a Service Notificaiton and/or a Service Order.
My scenario is as follows:-
User 1 has a set of default values and it contains Work Centre A. User 1 then creates a Service Notification.
User 2 has a set of default values and it contains Work Centre B. User 2 then reviews the Service Notification created by User 1 and wishes to create a Service Order.
When User 2 creates the Service Order, the default value for the Work Centre is using User 1's Work Centre (Work centre A) and not their own Work Centre of Work Centre B?
What is stopping User 2 picking up their own Work Centre of Work Centre B when they want to create a Service Order from a Service Notification?

Gary,
The order takes its data from the notification (which got it from USER1's defaults).
What you need to do is change the notification work centre to that of USER2's preferred default value.
There is no standard setting for this. However, all is not lost. It may be possible by misuing one of the order user-exits
PeteA

Service order - Service notification urgent

Dear friends,
I need to configure Service order through service notification (T-codeIW51).
Here I am explaining my client requirement, they will do service for their finished good (material) after warrant period. In this scenario they will need to take material in to stock with out value because it is after warrantee. They will do necessary repairs, during the repairs they need to capture labour cost and if they replace any material that cost also. After repair they will bill and send to customer.
If any body knows this process, please tell me how to configure.
I tried through service notification IW51, created and saved, I dont how process further,
If any body known kindly explain to me step by step its very urgent.
Reg
Eswar
9916430448

Dear Eswar,
Once you save the Service Notification,,,,,,,You receive the Defective goods With movment type343-
Stock will shows automatically in "Inspection lot".
If any Defective founds.
Obtain customer acknowledge from Customer.
If material Out of Waranty.
make a delivery Challan with ref to Service notification.
Make Service Invoice.
Reply me you need any doubts.
Regards
ram

2lis_18* service orders/notification

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