5700 Problems

Hi there!!!
I recently bought the 5700 XM and so far its really awseme experience. The phone is worth the money spent and sometimes even more than that. Actually I wanted to know that for the past few days the phone gets freezed after some music palyback and also the music library doesn't recognize the tracks stored in the MMC. I have reformatted the phone thrice but the restarts and frezing presists. Can anyone help me understand why the phone is not functioning properly??
Phone's Firmware is 3.27
Plz reply ASAP.

Well, I have no remedy other than suggestions.
Since this has happened several times, it seems to me you should be able to demand a different card altogether, and I would recommend doing that. I would ring them in the morning and keep trying until you get someone on the phone, and explain the situation.
If you could PM me with all your info such as the previous RMA info, the contact at MSI you corresponded with (if any) and your personal info, I may be able to contact the California office to see if I can at least have an influence in a positive way. I have contacted them a time or two in the past for RMA's and part replacements for myself, I can't promise it will do any good.
That's about all I can do. I know the situation you are in. I have been there many times with other manufacturers, and it is frustrating to say the least. The lessons I have learned in those situations is to remain calm, and be polite, sometimes it works and sometimes it's a complete loss.
Keep me posted, let me know what happens and the RMA number. There is no other remedy, other than to initiate another RMA and the process required may also include talking to a tech..

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    Vodafone NZ Subscriber

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