6weeks and counting and still no fix in sight for ...

Im sorry but i 1st have to say BT should be ashamed of themselves Im currently still having a slow BB speed since 4th January 2011.
Ive had 3 engineers called 2 the house and numerous so called network engineers sent to check exchange equipment and the copper wiring.
before this all happened my BB speed would of been between 5.5meg to 6.5meg with a sync rate of around 7-7.5meg all well and good. then on the 4th jan early in the morning my router restarted and stayed off for numerous hours when it finally did reconnect it connected with speed of 0.2meg and sync rate of 0.5meg - Unacceptable! I have been as low as dial up speeds on some of these weeks.
Im not gonna bore forum members with the backwards and forewards phonecalls to BT india and numerous engineer calls.
Up to the current date ive been told that errors found on the line have been corrected and the exchange equipment is fine, my junction box is fine and my house cabling is fine. So why the **bleep** is my speed still rubbish!! Currently after a engineer call to the exchange on tuesday they increased my profile and sync rate but it hasnt changed my actuall speed im currently at 867kbps. One thing I have noticed and need verification on is should i not have a outpower power value for my downstream in the hub screen? stats of hub below:-
Line state
Connected
Connection time
0 days, 2:32:27
Downstream
10,151 Kbps
Upstream
1,167 Kbps
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
7.9 dB / 5.4 dB
Line attenuation (Down/Up)
36.5 dB / 17.7 dB
Output power (Down/Up)
0.0 dBm / 12.7 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 4294967264
CRC Errors (Down/Up)
405 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
250
Im at my wits end and refuse to pay any BB charges in my current BT bill till this is corrected, so im hoping someone here maybe has some answers/possible solutions to this
hub restarts and using the test socket have already been tried and eng using the line check handhelds have been used already.

this is my current hub info as of this minute
Line state
Connected
Connection time
1 day, 14:07:23
Downstream
11,223 Kbps
Upstream
1,163 Kbps
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
5.9 dB / 5.2 dB
Line attenuation (Down/Up)
36.5 dB / 17.7 dB
Output power (Down/Up)
0.0 dBm / 12.8 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 4294967253
CRC Errors (Down/Up)
8412 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
5809
Should a line reset not drop my BB connection the second its done?

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over a maximum of 30 hops:
1     3 ms     3 ms     3 ms Wireless_Broadband_Router.home [192.168.1.1]
2     7 ms     7 ms     6 ms L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53.1]
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4 1023 ms 1023 ms 1023 ms so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
5 1024 ms 1021 ms 1023 ms 0.so-6-2-0.XT2.LAX7.ALTER.NET [152.63.112.49]
6 1023 ms 1024 ms 1126 ms 0.so-7-0-0.XL4.LAX15.ALTER.NET [152.63.112.61]
7 1065 ms   976 ms 1022 ms POS7-0-0.GW3.LAX15.ALTER.NET [152.63.112.109]
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9 1135 ms 1127 ms 1125 ms border21.po1-20g-bbnet1.lax.pnap.net [216.52.255.38]
10 1125 ms 1126 ms 1125 ms tribune-1.border21.lax.pnap.net [216.52.220.154]
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3   875 ms   882 ms   899 ms G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
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9    36 ms    61 ms    39 ms po-1.r00.lsanca03.us.bb.gin.ntt.net [129.250.5.254]
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6weeks and counting and still no fix in sight for ...

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