About billing informatin
PPut my husbands card information. For the billing part does it have to be his information or my information?
His.
He will be the owner of the account if you use his credit card.
Similar Messages
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When trying to download the free applications from itunes app store its asking about billing information.
Billing popup will display and navigating to billing detail page.Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item (free or paid-for) from the store.
If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter credit card details - you should be able to remove the card after entering it -
The solution about bill of exchange!
hi ,experts,
now there is a requirement about bill of exchange,about payment,discounting,collection,forfeiting.
I find the corresponding tcode in the system:f-36-payment
f-33discounting,f-34collection,how to do this in the system,I mean,how to input the definite data and which table does the input data stored?
I want to record the details of the bill of exchange,and the related report?
who knows?pls tell me in details .I will much appreciate.
thank you very much!
niuniuDear Mahesh
Under the check/bill of exchange procedure, the customer and not the vendor uses the bill of exchange for refinancing.
The chain of events is as follows:
1) The customer pays for goods with a check. At the same time, he draws a bill of exchange on which he is named as the drawee and the vendor as the drawer. He sends the check and the bill of exchange to the vendor.
2) The vendor signs the bill of exchange as the drawer and returns it to the customer.
3) The customer passes on the bill of exchange to his bank to be discounted. Although the bill of exchange is drawn on him, he uses it himself for refinancing: he is credited with an amount that he himself owes to his vendor. The bank credits him with the bill of exchange amount minus the charges and discount interest.
Thanks
G. Lakshmipathi -
HT204053 Why i can't to install free app....???the infomation ask me about billing information....
Last time i have purchase app..when i try to install free app,the information ask me about billing infomation..when i click continue the warning say "there will be previus problem purchase"..can someone help me how to settle this problem?
All Apple iTunes Store accounts must have a valid form of payment set up. Even for free apps and updates. The Payment Declined message comes from your card issuer or payment source; Apple is just a pass-through for the message. You need to find out why your issuer is declining your card.
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i am going to download something free and it show me a message about billing information why?
You are having this problem because you are trying to use an existing Apple ID. There is a process, that if you follow and create a new Apple ID with an iTunes/Mac App Store account, you can create the account without a bank card.
http://support.apple.com/kb/ht2534 -
When try downloading or updating an app, a message appears about billing information when my information is correct!
It's probably trying to bill you the 1$ holding charge, which will be returned back to you. Part of it's way of checking you out, so to speak.
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Best avenue to file complaints about bill and have them resolved
I have been a customer since before 2005 and went with Ntelos in November, I called the night I was at Ntelos to ask Verizon what my contract buy outs were and I was given the prices. The representative tried to offer me whatever promotions she could offer (there wasn't many) and I declined service (there she should have took the initiative to ask about disconnecting). Since my bf opted to keep his number his phone disconnected automatically. I was told my Verizon phone would cycle off within 24 - 48 hours by the Ntelos rep. That was not the case so I called verizon to ensure my phone would disconnect and they told it would at the end of the billing cycle (december 20) which makes sense. I understand I would be responsible for the November - December. Anyways, December 20th rolls around and mind you I've called already to ensure it will take place and it doesn't. I phone in and come to find out the person who took my orders didn't complete the disconnection and now I have to wait until January 20th for it to cycle off and I can finally pay my bill! Well get this in my November - December bill they've charged me $51 for Monthly access (I have a work discount) and $49.99 for insurance and smartphone access for 12/21 - 1/20 and won't refund my $51 as they say that I called out on the phone. I turned the phone on and had voicemails that I think I checked around the time period that they are mentioning (1 day) and that data was used (1 day) I had no outbound calls after December 11th my birthday. Because there are no comments in my account (that I specifically asked them to make) my phone should have been disconnected when I had called in the first of December... really!?! The phone should have been turned off regardless and it was one day out of 30 seriously? I mean the phone has been turned off this whole time and literally only checked to make sure Verizon did their job. I CAN'T HELP IT YOU DON'T KNOW HOW TO DO YOUR JOB, I PUT THE EFFORT IN MULTIPLE TIMES TO LET YOU KNOW MY PHONE NEEDED TO BE DISCONNECTED YOU SHOULD HAVE KEPT RECORD OF IT!!! What really heats me up is that I was told a supervisor would give me a call back after they got out of a meeting and I have not rec'd a call back yet. VERIZON Reps/Supervisors your customers are the reason why you have get a paycheck, I suggest you start treating them a little better. You can't seriously tell me giving me back my $51 for service I DID NOT USE (except according to you for one day you can't even give me details about?) is really going to hurt your pockets. I've been jerked around by your reps for the last 2 months as one told me my contracts were up in January and I shouldn't' be charged for disconnection fees at all, she credited me those termination fees but they later got rejected (after she said her supervisor approved while I was on hold) and NO ONE HAD THE COURTESY TO NOTIFY ME!
I've worked in customer service before and I'll be first to tell you that your reps are not trained very well and you have horrible ethic! You should not charge your customers for an error that was your fault; especially since it was your reps that I asked specifically to note my account and didn't (this isn't my first rodeo with you all, it should be standard procedure to give your reps time to comment before throwing them into another phone call). I'm not doing this for my health here, that $51 could buy diapers and baby food for my daughter and you are crazy if you think I'm going to let it slip through my fingers to line your pockets. I will keep escalating it until you do something about it and I don't care that you already gave me an inconvenience credit I deserve that and my $51 so don't try to justify it that way! This has been way more than an inconvenience, so don't worry I'll inconvenience you as well!
>> Edited to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon ModeratorWith my new provider I am only using the chat function to settle anything with them so I can save the conversations I've had with them (not that I've had any issues thus far). It should be standard procedure for them to comment your account while they are on the phone with you before hanging up. I should have been annoying and asked them to read back their comments (hindsight ugh!). I'm sorry that you are having to deal with this as well, just know you are not the only one receiving horrible customer service. I'll share with you what I wrote on their Facebook page. They really should take some accountability for their actions and have better follow up on resolving issues (or train their representatives better). I can't stand having to talk to another person time and time again explaining the same thing i just explained to 3 people before them.
Almost immediately, I received some attention after posting this:
Dear Verizon,
I am appalled, especially after reading your credo, that you are refusing to credit back money that is owed to me because your representatives didn't take the necessary time that they should have to comment (after I specifically asked) in my account after I diligently called in multiple times to ensure that my disconnection took place when it was scheduled to and was told that it would (an ongoing issue since the beginning of December). Come to find out that the representatives I spoke with prior to December 20th didn't do their jobs correctly by not entering the disconnection orders in. "Verizon Credo- a set of principles that describes our culture of integrity, respect, performance excellence and accountability. The Credo is a blueprint that directs us to live up to the highest standards possible when serving our customers, shareowners, communities and each other." Let me school you on something here because it appears that you just put that mission statement up on your website 'cause it sounds good, you certainly do not follow through! Accountability: Noun - the quality or state of being accountable; especially an obligation or willingness to accept responsibility or to account for one's actions (i.e. public officials lacking accountability). It doesn't matter that you cannot find any proof in my statements it doesn't change the fact that it happened and I am not a liar. I seriously wouldn't exhaust this must effort had I been lying. I'll take this a step further and reference your statement "we focus outward on the customer, not inward. We make it easy for customers to do business with us, by listening, anticipating and responding to their needs." First of all, when I made my initial call to you all asking what my contract buyout prices were and your rep tried to offer me promotions (or lack there of) to keep me as a customer and I declined she should have "anticipated" my need for disconnection. I shouldn't have had to jump through so many hoops to get my service disconnected from you all and pay my final bill. It's not my fault that your representatives weren't trained well enough to correctly put through disconnection orders. Based on my interactions with your customer service I could see where people would disconnect their services regularly!!!!! You are not making it easy for me to severe ties with you and conduct BUSINESS and you are not responding to my NEEDS. I think you forget that I could be a potential customer in the future. If it's one thing I learned from my Communications Degree is that negative feedback will reach more consumers vs. positive feedback of a company and how they handle their business. I have 1,000 plus facebook friends and twitter followers so I'm pretty sure my negative experience could reach quite a few people! You say you have integrity? How is it moral uprightness to charge me for a whole month of service (regardless if the phone was turned on once) for a billing period that shouldn't have existed if your customer service reps did their job correctly? I suggest that you all take a good look at the way you are treating your current customers because we are the reason you get a paycheck! You should make your customers a priority especially if they've been with you for 10 + years regardless if they are disconnecting service or not! How about following through, taking ACCOUNTABILITY and having that supervisor representative call me back from my phone conversation last night like I am a priority (how every customer should be treated) and helping me get the money that I am owed, regardless if the phone had been turned on for a short period (your rep couldn't even tell me what numbers I supposedly called - exactly the phone has been off since December 20th if not before unless turned on to confirm disconnection)! Oh but let me guess did you all forget to put that in my account comments as well? Probably like there is no mention of the formal complaint I filed against some of your representatives that there was supposedly no ticket number for. I thought I was going to regret leaving Verizon for another provider but it turns out that I only wish I would have left sooner and actually gone to a authorized dealer/ Verizon Store to process my disconnection because your customer service line is a joke! -
Talk to a live person about bill
Why can't I speak with someone about my bill? I called the 800 number but the automated system keeps telling me to dial #611 from my phone. I am currently out of the country and can't do that. Also the online live chat is not working. No window is popping up. Any suggestions? Help!
nestashumba, we're eager to address your billing concerns. Did you have a chance to view the itemized detailed charges online at My Verizon? http://bit.ly/xB4iTc Which charges did you have concerns about? We can help you here too.
If you would like to speak with a representative, you can be routed to our customer service department by calling 908-559-4899.
LasinaH_VZW
Follow us on Twitter @VZWSupport -
Text From 150 about bill- Not an EE customer
This morning I recieved a text from 150 saying 'We recently tried to contact you regarding your bill. To avoid interuption of your outbound service please make payment by calling 360 from your handset.'
However, I am not an ee customer! I used to be, but my contract ended in August 2014 with the final bill paid in full. I'm confused as to why EE would be contacting me about a bill now, and am a bit worried that this could be some sort of text scam. Could it be a scam or a message sent in error, or do I need to call ee? I'd like to avoid calling ee at my own cost, as this seems to be a mistake on their end. Any advice appreciated!I don't understand how you can receive a text on 150 when you are not on an EE network. 150 is a network specific code. Sounds like a spoof to me especially as they asked you to reply on 360, another network specific code.
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I signed up of the Friends & Family plan back in 2009. When I signed up, my family got the 1400 mins, unlimited text + two extra lines added. Those extra lines cost $9.99, this we knew. Now, correct me if I'm wrong (And I've been checking online and have found numerous websites that quote this) the 1st and 2nd lines were included in 89.99/mo.
Now, my parents were the ones who set this up and we've had the same account with same amount of phones this whole time that we have been with the company. I just got online to look and see what upgrades my family and I were able to get and what do I see? I see that the second line on the account is being charged 9.99. So, i wondered why, checked around my billing and the website for awhile before I come to the conclusion that there is no reason for this.
I call in to a CSR and she is running back and forth between a sup and I for ten fifteen minutes. Atlast I ask for the Sup and another five minute later, I am told that the Sup is business in an important meeting and that if I would like to wait, the CSR can find another Sup.
Of course I wait, why wouldn't I? This is around $260 that we've paid into something we didn't need to. While I was waiting, the CSR tells me that HER Sup told her the only way to get the Friends and Family 1400mins/mo w/ the 2 lines included is if I had upgrades available on all the phones, had only smartphones on my account, and that the Verizon store we went to to get our account lied to me.
I justed said ok and asked for the Sup. I wait for the Sup and when he gets on, he repeats everything back to me, tells me the current promo, which I wasn't talking about in the first place, then tells me he doesn't know anything else. I repeated what the CSR said to me and he agreed with that. Smartphones weren't even really out yet in 2009 when we got the plan. He said he didn't know anything about it. He told me that before this promo that just ended, all Friends and Family plans were one line for 89.99 and every line after that was 9.99.
What I'm trying to find out is whether or not this is true. I've been to a few websites talking about the "new" Friends and Family, stating price and how many lines were included (i can give the websites if needed) that were written back between Febuary and March of 2009. Can anyone enlighten me please? Because if I am right, I was just lied to twice by two supervisions.deserted-blade wrote:
I signed up of the Friends & Family plan back in 2009. When I signed up, my family got the 1400 mins, unlimited text + two extra lines added. Those extra lines cost $9.99, this we knew. Now, correct me if I'm wrong (And I've been checking online and have found numerous websites that quote this) the 1st and 2nd lines were included in 89.99/mo.If you look at the main line, it is billed at $80. That is why the second is at $9.99.
Now, my parents were the ones who set this up and we've had the same account with same amount of phones this whole time that we have been with the company. I just got online to look and see what upgrades my family and I were able to get and what do I see? I see that the second line on the account is being charged 9.99. So, i wondered why, checked around my billing and the website for awhile before I come to the conclusion that there is no reason for this.
I call in to a CSR and she is running back and forth between a sup and I for ten fifteen minutes. Atlast I ask for the Sup and another five minute later, I am told that the Sup is business in an important meeting and that if I would like to wait, the CSR can find another Sup.
Of course I wait, why wouldn't I? This is around $260 that we've paid into something we didn't need to. While I was waiting, the CSR tells me that HER Sup told her the only way to get the Friends and Family 1400mins/mo w/ the 2 lines included is if I had upgrades available on all the phones, had only smartphones on my account, and that the Verizon store we went to to get our account lied to me.
I justed said ok and asked for the Sup. I wait for the Sup and when he gets on, he repeats everything back to me, tells me the current promo, which I wasn't talking about in the first place, then tells me he doesn't know anything else. I repeated what the CSR said to me and he agreed with that. Smartphones weren't even really out yet in 2009 when we got the plan. He said he didn't know anything about it. He told me that before this promo that just ended, all Friends and Family plans were one line for 89.99 and every line after that was 9.99.
What I'm trying to find out is whether or not this is true. I've been to a few websites talking about the "new" Friends and Family, stating price and how many lines were included (i can give the websites if needed) that were written back between Febuary and March of 2009. Can anyone enlighten me please? Because if I am right, I was just lied to twice by two supervisions. -
I am a little upset with the bill charge for this month. I can't accept this charge.
My plan was Family share plan 700 last month, and I added one more line.
Then, some days later, I changed my plan to Family share plan 1400 because I thought that we might need more minutes.
However, the bill of this month is $292.65! Voice charges are $130.05, and other charges are more about $50!
I can't understand this bill. I changed my plan to upper level in order not to happen this king of things.
Please, help me. Any help and solution will be appreciated!nubhong wrote:
I am a little upset with the bill charge for this month. I can't accept this charge.
My plan was Family share plan 700 last month, and I added one more line.
Then, some days later, I changed my plan to Family share plan 1400 because I thought that we might need more minutes.
However, the bill of this month is $292.65! Voice charges are $130.05, and other charges are more about $50!
I can't understand this bill. I changed my plan to upper level in order not to happen this king of things.
Please, help me. Any help and solution will be appreciated!
Lots of things COULD be happening here. Your minutes for the 1st half of the month would be prorated if you didn't request the change take were back dated. For example if you made the change on day 15(15/30 * 700 = 350 minute allowance) of your cycle and had already used 450 minutes, you would have been over for the 1st 15 days by 100 minutes and have to pay an overcharge of $45($0.45 * 100 = $45). Charge would have been greater if you were further over in minutes. Plus you would have to pay the additional charge for the 1400 minute plan for the last 15 days of your billing cycle. For the additional line, you would be charged for the month for that line plus the taxes and any data plan or data charges if you didn't have a plan. You don't say if you have a texting or data plans. Did you send/receive any texts without a plan? Did you use any data without a plan or go over in your allowance. Anything we tell you is just speculation without more information. -
Promised callback about bill errors that hasnt hap...
I have recently moved and transferred my internet/tv./phone package to the new property. Infinity wasnt available at the new address but I was happy to proceed as I have been more than happy over the last 14 months or so.........until now.
October last year I paid my line rental in advance to benefit from the discount and make the monthly DD payments smaller.
After the move I was expecting to be debited £21 per month, you have been taking £16 for some reason?
I get my online bill this month and its states I am £82 in debit???
I called the contact number online firstly to be told it was because I wasnt paying enough each month, the young chap totally disregarded the fact that the line rental was paid in advance, even though there are 3 entries on this quarters bill for line rental charges??? I then got cut off!
I called back again to be told my a lady outside the UK that she could see there were errors but another team would have to look at this to see if I needed a refund and they would call me after 6pm in the next few days
That was a week ago...........I still havent had a response but I am sure that you will still be very quick to claim £52 this month on my DD charge!
Getting through to someone who knows what they are talking about is a joke, the sales team seemed clued up but after that everything for customers goes downhill!
Can anyone out there help or advise???Hi JK1966,
Thanks for your post.
Sorry for any confusion with your bills. I can look at this for you.
Please send me in your details using the "Contact The Mods" link found in my profile and I will be in touch.
Cheers,
OlgaC
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
After filling out survey, I immediately got a call about bill discount.(Phishing?)
I got an email from [email protected] that asked several questions about my new GS4 phone. I never filled out any forms online about receiving my new phone so I am assuming the survey was legit. Immediately after I completed the survey I received a call from (800-888-9595) with a recorded message to visit vzw355.com to receive a free discount of an entire bill. When visiting the site I get an alert (Chrome browser) that this is a reported phishing website. Is there a known issue with this process, and was the survey from a legit partner? Any feedback or details would greatly be appreciated.
rlc_10993,
We're glad you posted this and advised us of it. I can see why you're concern, I would be too. This is definitely not an email we send out, the email address is not ours. I will certainly forward this to the appropriate department so we can stop this from reaching other customers. Please, do not provide any account information and if you have, change it so your account remains secure. In addition, any offers on your account will be mailed to you or notifications in your My Verizon account.
AdaS_VZW
Follow us on Twitter at @VZWSupport -
Hi there
Funds were late coming through to my bank account this month and therefore i had no money in my account when my bt bill was due to be taken out by direct debit. So it didn't work.
How do i pay my bill myself now that there is money in my account or does the direct debit just attempt to take the funds again in a few days?If you would like to try Live Chat they should be able to help you.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
which tables contain tax fields like BED,CESS,discounts and the net value after these calculations..
wchich tcode contains these fields??...
Thanks,
SriHi
in KONV table you can see the condition types for BED,ECS, and all the condition types which are in billing document,
for excise documents you have to go to the table j_1iexchdr / j_1iexcdtl you can find the excise values only
table TCode - SE16
regards
srini
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