Accessing itunes store help

After upgrading to the newest version of itunes I have had problems accessing itunes. After fifteen minutes or so it will get on but kind of wire framed ( question marks in boxes) and it won't actually let me do anything. All podcasts that I'm subscribed to download fine. I can't get on the internet through safari after the same update. Wondering if the two are related somehow?

Try this:
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.

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Error -1020 When Trying to Access iTunes Store - Help!

I keep getting Error -1020 when trying to access the iTunes store. Just started happening this morning.
Nothing online from customer support listed for this error.
Thanks!

Looks like it's busted. Same problem here. The way all the support mechanisms work, you can't even report the problem, since you can't really log in to the store.

Hi, I can't seem to get my ipod 32gb 4th gen to sync with itunes. It's brand new, but everytime I plug it in it says can't access Itunes store and nothing else happens. I enabled my firewall to allow itunes but it still can't access it. Please help.

Hi, I can't seem to get my ipod 32gb 4th gen to sync with itunes. It's brand new, but everytime I plug it in it says can't access Itunes store and nothing else happens. I enabled my firewall to allow itunes but it still can't access the store. Please help.

If you look at the feed, and look at the entry 'The end to an exciting field season in Aulavik National Park' you will see the line:
<pubDateFri, 29 Jul 2011 04:00:00 GMT</pubDate>
You have not closed the 'pubdate' tag - there should be a '>' as the 9th character. Because the tag has been left open, it invalidates everything which follows it, and thus the entire feed. iTunes therefore cannot read it, which is why the Store has not updated. Add the '>' and republish, and all should be well.
It's always worth checking your feed by subscribing manually, from the 'Advanced' menu, or by clicking the 'subscribe free' button on the Store page (both do the same thing) - if you can subscribe to the feed it should be OK.

When I turn on my computer,an error message says "AppleSyncNotifier.exe-entry point not found The procedure entry point xmlTextReaderConstName could not be located in the dynamic link library libxml2.dll". Can't access itunes store,sync,buy etc. Help...

When I turn on my computer, an error message says "AppleSyncNotifier.exe-entry point not found. The procedure entry point xmlTextReaderConstName could not be located in the dynamic link library libxml2.dll" Cannot access itunes store, sync phone, etc. Two weeks ago did this and Apple support had me remove and reinstall iTunes. Doing it again. Help....

With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
Copy the libmxl2.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
Reboot and see if all is well
In case that your OS is Windows 7 (64 bit)
1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
2. Copy file "libxml2.dll"
3. Open new windows explorer, to to location C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
4. Paste file "libxml2.dll" to the location.
5. Reboot your computer, it should not display that message, it should be clear.
Good Luck

HT3204 new ipod touch. can access iTunes store. cannot create iTunes ID. get error "could not complete iTunes request. unknown error occured (-1202)".Ipod updated to latest issue,firewall exception allowed.SSL 3.0 & TSL 1.0 ok. Running windows Vista. Help

New ipod touch 32gb. Can access iTune store.Can sample music selection. Completed latest update for ipod Can't make any purchases. Get error "could not complete your iTunes store request. An unknown error occured (-1202)". security SSL 3.0 & TSL 1.0 OK. Firewall enabled for iTunes. ???

laneymenion wrote:
Using Proxy: Yes
HTTP Proxy: 192.168.100.15:80
Change the Using Proxy to No
Have you allowed itunes and itunes helper in your security software firewall?

I am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn't help. My apple ID has been confirmed as correct. what can I do next?

Hi all
i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?

I am having the same issue! I see several people are having this problem, and I see there is no solution from Apple! Why is it I only see problems on this site and never any solutions?

TS1717 I can't access Itunes Store via my Itunes. When Itunes start, CPU always 100%, I've tried uninstall and reinstall Itunes but it seems to be useless. Please help !!!

I can't access Itunes Store via my Itunes. When Itunes start, CPU always 100%, I've tried uninstall and reinstall Itunes but it seems to be useless. Please help !!!

I can't access Itunes Store via my Itunes.
Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?

Cannot access Itunes Store v12.1.1.4 on Windows 7, with a blank page - please help

The toolbar says "Accessing iTunes Store..." and then nothing happens, with a "iTunes Store" blank page below.
Any ideas?

Hey Eugene Carr,
Thanks for the question. If I understand correctly, the iTunes Store page is blank. I would recommend that you read this article, it may be able to help the issue.
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario

Having trouble accessing itunes store...help please

Been unable to access itunes store for 2 weeks.tried updating all latest downloads, internet connection works. taken itunes off and downloaded again...still no access to itunes store
any help?

I am having the same issue... The following are the most common occurances:
1. Sometimes the progress bar will get to about 45% and then just sit there...
2. Every once and a while the store will half load but it looks like a poorly scripted website circa 1996... all text and hyperlinks (which don't work i might add.. see number 1.)
3. iTunes crashes all together when i clock on the store button.
4. Nothing happens at all... as if it wouldnt have the time to be bothered to load at all.
For the exhuberant amount of money that I and so many others are throwing at Cupertino, you would think they would have a half decent support team that reponds online... instead of tossing blue shirts onto 12-16 jokers into every store they had as if to say... come on in and lets have a go at this the hard way.
Frusterated.

TS3297 when i try to access itunes store..i get a message saying 'cannot connect to itunes store..PLEASE HELP!!!

when i try to access itunes store..i get a message saying 'cannot connect to itunes store..PLEASE HELP!!!

Hello Ducati848,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario

This morning I was able to access iTunes Store on my computer and iPod 5G - and now I cant access the store at all - something about my network connections - help? ive restarted rebooted

This morning I was able to access iTunes Store on my computer and iPod 5G - and now I cant access the store at all - something about my network connections - help? ive restarted rebooted

Thank you so much for replying. But resetting my apple I'd Password seems to have done the trick. I am able to download apps :). Got me worried I even uninstalled kaspersky 2012 :( got to reinstall back

I cannot access iTunes store from iTunes. Help?

I have Windows Vista.
All software updates are current.
I cannot access iTunes store
The PING side bar does not even appear.
I have uninstalled/reinstalled iTunes 3 times.
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I cannot update to iOS5 on iPhone
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You just make a purchase and it will deduct it.

HT1657 I have rented a movie on Itunes, it says i must download it, so i click to download it and all it does is say 'accessing Itunes store' and thats it, it says after downloading, check your purchased movies, i check, and nothing is there, please help?

I have rented a movie on Itunes, it says i must download it, so i click to download it and all it does is say 'accessing Itunes store' and thats it, it says after downloading, check your purchased movies, i check, and nothing is there, please help?

Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues

I am stuck on "accessing iTunes store" loop on Mac Pro...HELP!

Hi,
Can anyone out there assist with a stuck on "accessing iTunes store" loop? I cannot purchase or download already purchased season passes. I have the latest itunes software. Navigatig the itunes store is not a problem.
Steps I've taken to resolve the issue thus far:
-restarting my mac pro
-signing out of itunes and signing back in (I could sign out but not sign back in. Signing back in produced the same loop.)
-checked my itunes software, I have 11.0.2
-checked my Mac Book Pro software, I have version 10.8.3
All attempts have been unsuccessful. Any help is much appreciated. Thank you.

Unable to Sign In to iTunes: Apple Support Communities

In itunes I am recieving a message that says "Accessing itunes Store..." Can anyone help for this message to go away?? It happens whenever I click anywhere in Itunes.

In itunes I am recieving a message that says "Accessing Itunes Store..." Can anyone help for this message to go away??? It happens whenever I click anywhere in Itunes.

Your shift key may be stuck in the down position.

Accessing itunes store help

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