Account blocked due to customer service error
I contacted customer services via chat, in order to remove my accounts linked to my second e-mail adress. But suddenly, I realized I was disconnected from my other account linked to my first e-mail adress (another mail adress). Now, my account (the one I am using) is blocked without any reason, due to the mistake of the customer services. They deleted all my accounts:Even though I put the right password I cannot connect to my account ! I filled forms, on net, but no result ! They suggest me to create a new one, but I want to keep my account, my contacts !
Most unlikely. Legitimate emails from Apple will be addressed to you by name; and if you hover the mouse over the link they provide you will probably find it's obviously not an Apple URL. Do not follow such links - they are trying to access your bank info to steal your money. If the email claims to come from your bank, contact them directly if you have any doubts; again, don't follow any links in such an email.
Similar Messages
-
Blocked account, no notification and customer service.
My Skype account suddenly got blocked for no apparent reason, without any notification whatsoever. I have run all the options mentioned here on the community such as checking spam folders, opening ports to allow Skype emails to be received, changing password etc... I have eve made an folllow up with through the customer service system almost two weeks ago and still have not yet received an reply. The Live chat and refund form also does not work for me. I am truely disasppointed as I have been a loyal Skype customer for many years now and this how Skype returns the favor? If anyone of the support team is able to read this, please reach out to me as I have tried everything and this is my last resort.
By the way. I am posting this from my husband's account, because I CAN'T ACCESS MY OWN!!!!!
-
Report to show order blocked due to customer credit limit
Hi,
We can set customer credit limit and if the orders exceed the limit, the order will be blocked. I need to know is there any standard SAP report showing the orders blocked (due to credit limit) and unblocked?Hi Paul Hawk,
There are no standard SAP report showing the orders blocked (due to credit limit) and unblocked. But there are reports which needs some customization.
Please see the reports
RVKRED06 credit check for blocked SD documents,
RVEXSLIB List of all blocked partners / documents
Regards,
Lakshmi -
Account blocking due to Crimea sanctions!
Hello to all!
My account was blocked due to Crimean sanctions (I have received letter about it from Apple).
But I'm not from Crimea! What I need to do to unblock it?
Thanks!No, it was'nt fishing email. They just inform me, that my account was blocked due to sanctions. After that I tried to login into the Member Center and got message that my account is blocked.
Here is email:
Dear Vadim Simonov,
This letter serves as notice of termination of the Registered Apple Developer Agreement (the “RAD Agreement”) between you and Apple, effective immediately.
Apple may terminate your status as a Registered Apple Developer at any time at its sole discretion under the RAD Agreement. The new sanctions on the Crimea Region announced by the US Government on December 19, 2014 and announced by the European Commission on December 18, 2014 prohibit the continuation of the RAD Agreement between you and Apple. For more information, please reviewExecutive Order 13685 and the European Commission notice.
We would like to remind you of your obligations with regard to all software and other confidential information that you obtained from Apple as a Registered Apple Developer. You must promptly cease all use of and destroy such materials and comply with all the other termination obligations set forth in the RAD Agreement.
Sincerely,
Apple Inc. -
Customer service errors not resolved
I spent 3 hours in your Oxford Street office on Wednesday June 18 trying to sharing my data with my other phone. First your customer service said yes it could be done. Changed my phone to 0 sharing. Which of course means I have no data to share. I returned to the Oxford store on June 19 and spent 2 hours to have them check what is going on. When they checked with customer service they were informed that it cannot be done since I have sim only plans. Oxford changed my plan to 500/500/2G data. That same night they changed the plan back to 0 sharing. Once again I went back to your Oxford street office Friday June 30 (another 2 hours) and once again was changed back to the plan I requested 500/500/2G data. A telephone call was made to customer service - Sheila. She was told to not change the plan again and to add a note to the file. She said she would do this. Well tonight Tuesday June 23 at 1930 I get another text saying they changed me back to 0 sharing again so once again 0 data. So far I have spent 7 hours for a simple change and probably will spend another 2 hours with your office on Oxford Street. I will have to go back to Oxford street again tomorrow and have them change my phone back to 500/500/2G date. I would not recommend anyone to your service with this kind of service and unauthorized changes. This has been very time consuming on my part and I really do not appreciate your service. I should be compensated all the time I have wasted..... with O2
Hi This is a customer to customer forum so please remove your phone numbers. No one from O2 will read your message on this forumYou need to contact CS direct http://www.o2.co.uk/contactus.... or as you you will be doing...go back in store.If your issue does not get resolved you could make a complainthttp://www.o2.co.uk/how-to-complain
-
I m do sick n tired as they kept saying to go to itune support to complete e purchase while they already charged my card for the purchases.
No hotline, but you can do either Chat support, or email.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Received an email today which supposed to have come from customer service this is what was sent
Dear User,
Personal details of your iTunes account
has been temporarily blocked due to
internal server error, therefore we strongly
recommend you to update your details
by clicking on the reference link below and
follow the required steps.
click to edit account
Thank you for using Apple
Yours sincerely
Apple
Customer Care Service
i sent it to icloud abuse dont know if thats where it should gohad customer support call me . I asked them if it were legit . It took a long time for the rep i spoke with to look up the email address . She then said it was from them . She told me to click on the link . I did so and it was a form that asked me it imput every bit of info about me a person would want . Even my Credit card number and the address of the bank i dealt with . I told her i would fill out nothing
She then told me it must be a Phising email and forward it to icloud abuse .ca after about 10 minuted of waiting for her to look the email address up . i told her i had already done the forward . She said she would have the email address it came from blocked .
i was so mad she first told me it was a good email and then after i clicked on the link she said it was fraud . No wonder people get taken in . If i had filled in the form i could be screwed -
Customer service (sap - sd) very urgent
hi sap gurus,
i would like to know the customer service process.Could any one send the material for customer service?
Points would be rewarded....
Thanks in advance...Dear Nagesh,
Building Block Guide for Customer Service:
http://help.sap.com/bp_bblibrary/500/html/J13_CSPM_EN_IN.htm
General Settings for CS
Maintenance planning plant
Maintenance planning plant to maintenance plant
Values for component item categories
Value for current date as basic date
Values for units for operation
Value categories
Cost elements to value categories
Cost key figures
Version for cost estimates for orders
Employees responsible for work centers
Warranty types
Warranty counters
Material groups
Account groups and field selection for customer
Master Data
Characteristic warranty period
Warranty
Work center
Maintenance strategy
Material
Customer Service enables you to plan and manage a wide range of service scenarios. It includes functions for processing:
Service notifications
Warranties
Service orders
Service contracts
Service quotations
Repair orders
http://help.sap.com/saphelp_erp2005/helpdata/en/3b/02953401024735e10000009b38f83b/frameset.htm
Customer Service (CS) draws on functionality from different SAP application components, in particular Plant Maintenance (PM) and Sales and Distribution (SD). For example, CS involves the planning and processing of external services, such as contracts for the maintenance and repair of equipment that a customer has either bought or rented. Maintenance planning and servicing is managed in PM; in SD you can create and maintain the relevant service contracts. Contract-related charges that are incurred in PM are passed on in the form of requests for billing in SD.
In Returns and Repairs Processing, you will find a diagram showing the typical events in the day-to-day world of customer service. It also illustrates the interplay within Customer Service of SD and PM functions.
In the following sections, you will find information on the Customer Service functions in Sales and Distribution.
Do not post duplicate threads.
Regards,
Naveen. -
Horrible customer service, dropped calls and faulty products
Does Verizon offer partial credits to accounts due to defective equipment and inability to use their services? I received a new set top box that would not download my existing HBO and SHOWTIME accounts. After numerous calls on hold, dropped service calls and misdirected (on purpose) calls to billing in customer service to increase my services...I finally waited over one hour for technical assistance tonight to be told my new set top box was faulty and a new one would be sent in the mail. I asked about a partial refund because I could not use it during the least two weeks. I was told by the tech he would send a new box and put me in touch with customer service after explaining to them the circumstances and that supervisor would need that info for a partial credit to my account. A horrible customer service rep {edited for privacy} bluntly stated no partial credits and tech should not have said a partial credit was possible. By this time I was on the phone over one our and not a very happy customer. I asked to speak to a superior to which {edited for privacy} said they were too busy and a partial credit would not be possible for my two week period with faulty equipment. I demanded to speak with a supervisor and was put on hold for an additional 70 minutes. I am STILL ON HOLD!!!! This is no way to treat customers! I am disconnecting my call and BEG THAT A VERSION REP get back in touch with me to resolve this. Under what circumstances does verizon provide partial credit for a customer who has not been able to use it because the equipment is DEFECTIVE??? Hopefully new set top box is enroute..HOPE IT IS NOT DEFECTIVE!!!!!!
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal. -
Impossible to buy photoshop elements or speak to customer service rep?
I am trying to buy Photoshop Elements 13 from the Australian Adobe website. The first time I received an email from Adobe saying the order did not go through. I am trying to establish what the problem is. Sales said that there is an 'issue' with my account but only a customer service representative can tell me what it is. In the chat, customer service put me through to sales who put me through to customer service, who then do not answer my request. It is impossible to get through to customer service on the phone as well. It seems amazing that it should be this hard to purchase an Adobe product. I am getting increasingly frustrated as it has been 3 days of trying to purchase the product now. It is very disappointing that customers should have to experience such poor service. Can
To buy any Adobe software, the best place is to go to Amazon (assuming
there is one in Australia) because their price is always comparable or
even better than anywhere else.
Now to contact Adobe, you need to open a chat link from this link:
<http://helpx.adobe.com/uk/contact.html>
Good luck. -
Poor Customer Service at Eau Claire, Wisconsin Corporate Store
We had a prepaid Verizon account and wanted to cancel the line and add a line (#6) to our main Verizon account. My wife was told she would have to open up a new Verizon account and port the prepaid number over and then come back the next day and cancel her new account and move the line to our main account (no, they said they couldn't just issue a refund on the balance on our prepaid account).
She went back the 2nd day and was told that there was an issue with her identify and that she would need to give the Verizon store a copy of her Social Security Card and her driver's license so it could be faxed to the Verizon credit team. Of course, she refused.
I went to the store on the 3rd night and talked to another representative who tried to force port the prepaid number over to our main number. He was unable to do so and told me that my options were to give them a copy of my wifes SSN card and driver's license or lose the $130 balance. I said that a 3rd option was for him to credit my main account $130 and I would cancel the prepaid account and "lose" the balance. He said he would have to talk to his manager.
When the manager came out she said that they could not issue a credit. I asked, "can't or won't", and she said that since I had the option of giving up my wife's paperwork (ever hear of identity theft), they would not issue a credit. I talked to her about identify theft and that our banker advised us never to give copies of our SSN or Driver's license. Her response was "well, I guess you have to decide if you want to trust your banker or your wireless provider". I asked her why they just would not issue the credit I asked her if she was ready to lose a 5 year customer who had 5 lines (going to add #6) and she said "what do you want me to do, write you a personal check for $130?" The conversation continued until I finally left the store.
That night I called Verizon customer service, canceled my prepaid account (so I thought) and opened up a new line with a new phone. (I accepted the terms and also accepted the terms via e-mail and got a confirmation that I had accepted)
The next day I checked on the status of my order and it was blank. I called customer service again and was told for some reason my order was canceled. I then went through the process again and was told that my new phone would be shipping out and that my account had been credited $130.
Checked my order tonight, no update. Called customer service and it showed as canceled again. My credit was not on my account either. I have now spent 4 hours on the phone, 3 trips to the corporate store and still can't get a line added, a phone shipped and my prepaid balance credited to my account. The Verizon customer service reps have been vey polite and have tried to be helpful.
How do you get in touch with someone at corporate to let them know about the poor customer service at the Eau Claire corporate office, and also let them know that their practice of asking for SSN cards is a very bad practice???Hello sellyourstocks,
Welcome to the forum, and thank you for sharing you for sharing your feedback regarding your visit to our Cary, NC store. As a mother of a 6 year old I can definitely understand wanting to give your daughter a treat for behaving well in the store. It sounds like no one made the effort to help you obtain change for the gumball machine, and I'm very sorry for the disappointing experience you encountered
Offering no less than stellar customer service is one of our top goals, and even though it was a small thing like changing a dollar, someone should have been able to assist you. I appreciate very much you bringing this to our attention, and I assure you I will be documenting your experience for review.
Once again, I am sincerely sorry for any frustration this has caused, and I hope you will give us another chance in the near future to offer you a much better experience.
Respectfully,
Maria|Social Media Specialist | Best Buy® Corporate
Private Message -
Restore Blackberry curve contact after phone blocked due to wrong pin
Help! I have a very upset daughter whose 'friend' tried to guess her PIN incorrectly many times so the phone blocked. Her suppllier, Tesco, unblocked the phone for use. Unfortunately all her contacts and BBMs are missing. Tesco cannot retrieve them and I cannot copy them from Sim. Is the Blackberry still blocked due to the pin errors, how can I get her contacts back? A desperate mother.
I found out the PIN.
I have installed the latest OS, followed all the instructions here with AppLoader and Loader and running updates from Desktop Software and installing the updates from the carrier...
Still nothing. I have a white screen. If I turn it off, it lights up with a white screen, turn it on it lights up with a white screen. I have charged it, and it's sat there charging with a white screen.
When I turn it off it flashes the red LED in the corner, if I turn it on, it flashes green (well i'm assuming it's off and on, I don't really know...)
Any help at all?
Niv -
How can I get a credit card re-instated with ITunes/Apple Store? It was blocked due to an ITunes billing error. Called customer (lacking in) service, but they were no help! The rep emailed that I had to get a new credit card No way.... --PB
Only Apple Account Security could help at this point. You can try calling Apple Support in Canada - you'll have to find one of the several ways, such as Skype, to call an 800 number from outside of the relevant country - and ask for Account Security and see if they can help. Or you can find a friend who speaks Chinese and ask them to help you talk to Apple Support in China. There are really no other options that I know of.
Note, by the way, that these are user-to-user support forums. You aren't speaking with Apple when you post here.
Regards. -
NEED AGENT activate data feature like customer service has for months due to error
for the last 4 months customer service thru email has had to activate data after my plan renews i just found out the email option is gone. So i need an agent to do it below is what the agent said thru his email in june when they ask for me to reply via email. btw the error has been happening since April where my blackberry data turns off on verizons end and i can't get email or send or use browser or send and receive picture messages once my plan renews
Good Morning Monica,
Thank you for contacting Verizon Wireless once again, this is Mike again, and it's my pleasure to again enable your data feature for your account.
I have once again activated the proper data feature on your account and I have submitted another error example. I have also found that this issue is common with blackberry devices and we are currently working on a solution. Until your data feature no longer needs to be activated by a representative each month, i will be more than happy to assist you with activating your data whenever your plan renews if you simply reply to this email and request that i activate the data.
thank you, Monica for contacting
Verizon wireless once again. We
greatly appreciate that you provided us
with another opportunity to assist you.
again this is Mike, and it's my
pleasure to activate your data feature
once again. please continue to feel free to reply to this email or call customer service at (888)294-6804 if you ever
have any other questions or concerns,
thank you for choosing Verizon Wireless.I did a diagnostic check and this part came up. I think the BIS
service is not connecting but i think it's on verizon's side. Each
time the customer service agent turned on data on verizon's side it
fixed the problem.
I saw online many blackberry's have the issue like the agent told me.
so i need for this to be fixed because i am paying for data.
Diagnostic report
Blackberry registration: Yes
Connected to blackberry: No
Blackberry pin-pin: abort -
Account blocked - terrible customer service
Hello, Microsoft!
I have been with Skype since day 1, almost, and never had my account blocked. Now you keep sending me stupid verification forms, and don't fix it. Come on, I don't even remember the month I opened the account
Please unblock my account immediately, institute a friendly customer service that can actually help. Email is not enough, and chat people have to have all permissions they need to address account locked problem.Here is the latest email I received, after going through 10 forms for verification:
Hello!
Thank you for the response.
Unfortunately we are unable to successfully verify your account. We apologize that we are unable to further assist you. Thus, we are unable to access the account as well. For us to further check your account, we need to have the account verified.
If yu have filled out the email verification form, please wait for the response of the next representative who is now handling your case.
We hope you understand. Kindly let us know if you have any questions and we are happy to help you.
We are looking forward to hearing from you.
Best Regards,
Ahmad I.
Skype Customer Service
Maybe you are looking for
-
How do i install a free osx or operating system on my macbook pro 2008?
Hey so the go is i have a macbook pro 2008 i love it too bits but for some reason my screen flickers all the time but ill just have to deal with it. Secondly i cant install any operating systems because i dont have a mac to download osx from or mount
-
How to open a url in new page/tab from Answers passing a value to the url in OBIEE10g
Hello All, I'm trying to create an answer, A column "request id" would have a url with request id attached to end of url to open a web page. I did get the answer working, I need to open the webpage in a new page rather than in the same obiee answer.
-
Adding Facebook comments to your Lightroom 3 web gallery
Dear all, I'm currently in the process of posting a web gallery into a Wordpress website. I wish for the ability to add facebook coments beneith the picutes. This hasn't been a straight forward task. After following the instructions from Omri Tintpul
-
Where is the Ping button? (trying to get ethernet printer operating OS 10.6
I am trying to get a Xante Accel-a-Writer 3G to work with OS 10.6.3 on my recently acquired MBP. I've been told by Xante tech support to ping the printer, but he seems unable or unwilling to be sufficiently explicit for someone as dense as me about h
-
Buttons change texture on object - got a script now what ?
I'm newbie on Javascript and I'm trying to figure out this script that was posted by Michael Kreutz on this forum ; ---- This is the script that is used on the 3D object ----- //##### changeDiffuseTexture ##### function changeDiffuseTexture() { textu