Activation lock on repaired ipad

I recently bought a faulty ipad 4 from a company on ebay. This company has a contract with Costco where they purchase all of Costco's customer-returned faulty items. The ipad had a faulty battery and would not charge enough to allow a proper boot. I replaced the battery and managed to get it to boot properly, having done so I decided to restore the ipad - this has now resulted in an activation lock appearing when I turn on the device. I know what you're thinking - stolen! I am pretty certain this isn't the case, first I have the ipad in its box with all accessories and the serial number on the box matches that on the back of the ipad; secondly, I asked the company I purchased the ipad from to supply me with proof that it came as part of a batch of faulty items from Costco - I have a receipt for this, also Costco have provided proof that they supplied the item. I have checked that the ipad has not been listed as stolen - it hasn't. The only problem I have now is in trying to trace the original owner so that I can ask him/her to remove the ipad from their icloud account. I feel that Apple should do something in this case as it is obviously a legitimate situation. Does anyone have any advice?

Hi The only thing to do is to get your money back . Cheers Brian

Similar Messages

Activation lock checker on iPad

I cannot access the icloud.com/activationlock/ page from my ipad. Should I be able to?

Hi,
I've just tried and it says that you need to use a PC to see if its activation locked.

Is their any way around the icloud activation lock - once the iPad is wiped?

I have an iPad that I bought second hand, i wiped the iPad and it is asking for the old apple id and password, i have searched if their are ways around it but to no avail!
I cannot get in touch with the previous owner as they have gone travelling!
Any help would be appreciated.

No, there is no way around this security feature. If there was, it would not be any use as a security feature.
Unfortunately, you have wasted your money until you can get the previous owner to remove the device from their iCloud account (something they should have done before selling it to you).
I'm suspicious of the fact they have "gone travelling" immediately after selling you the iPad. My guess is it is probably stolen, they found they couldn't use it, and decided to try to palm it off on another unsuspecting person, namely you.

How did you know your idevice will be activation lock ?

I bought used iPad mini (only the body) at present it's work well I could use my Apple ID, buy some apps and update the FW via OTA. I heard from amny person If I restore and maybe it could not work unless I do not know the username and password of the previous owener (Activation Locked). My iPad mini will be a piece of junk only.
My question is how did I know my current iPad mini will be Activation Locked if I do the restore ? Do we have the method to check ?

And how should I know my device was enabled the Find my Phone already ?
The way to know would be to look in the iCloud settings to see if Find My iPhone is set. If you can't set into those settings, then it's highly probable that it's set and hence Activation Lock will be in effect.
Because If the previous was never enable it, it should be ok from Activation lock right ?
If you are certain that the previous owner never set up Find My iPad, then Activation Lock would not be a concern.
Regards.
P.S. The forum in which you originally posted (this thread may have been moved by the Hosts by the time you read this), the Using Apple Support Communities forum, is for questions about the forums themselves. You will usually get the quickest and most helpful responses if you ask in the forum for the product or service about which you need help.

A month ago my iPhone was stolen, I turned on Activation Lock but it never came out BUT an hour ago somehow my apple ID was changed and someone removed from the account both iPhone and iPad and the iPad was also removely wiped. Can Apple help me somehow?

A month ago my iPhone was stolen, I turned on Activation Lock but it never came out BUT an hour ago somehow my apple ID was changed and someone removed from the account both my iPhone and iPad and the iPad was also remotely wiped. As soon as I saw it I recover the password and return the access to my iPad. But iPhone is not registered for my apple ID any longer. Can Apple help me somehow? I have all the documents and the iPhone box. Will they lock the iPhone and return me access to it. I'm sure it's been attached to another apple ID.
PS. the apple ID I'm using on the discussons is not the hacked one.

Try contacting the Apple account security team and ask: http://support.apple.com/kb/HT5699.

I have activated the passcode lock on my iPad sometimes ago and now I forgot it, I entered several passcode but did not work, now the iPad is disabled and would not connect to iTunes. What can I do to unlock my iPad

I have activated the passcode lock on my iPad sometimes ago and now I foregot it, I entered several passcode but non was correct, now the iPad nis disabled and would not connect to the iTunes. what can be done to unlock my iPad?

If you've forgotten the passcode then you will need to connect the iPad to the computer that you normally sync to and you should then be able to reset the iPad and re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808

I reset my ipad and know im in activation lock (read bellow)

I reset my iPad And Im Know in activation lock. I cannot access the email but i tried appleid.apple.com and it worked but it says "The email associated the account needing to be activated says it " cannot be used to unlock this iPad . So now i am very confused why please help and comment bellow! Also it is a iCloud

No...
See this discussion...
The principle is the same...
https://discussions.apple.com/message/20294697#20294697

Activation lock on former employees iPad

I work for a small company and we have a sales force of 8. We bought iPad 2's from AT&T for the salesmen. One of the salesmen was let go a month ago and he turned in his iPad. Which sat in storage until this week when I took it to get it ready for a new employee. When I turned it on I saw the iSO 7 update was waiting so I updated the iPad and wiped it. Now it's asking for the former employee's Apple ID and password.
We've made nurmurous attempts to contact the former employee without sucess. When another employee was able to reach him, he claimed he forgot the password and did not have access to it. We are quite sure he is just being vindictive for being let go.
So the issue is, we have a company owned iPad, bought throught AT&T, through our business rep which we still have the receipt for that is now useless. AT&T says it's an Apple issue and everything I've read seems to indicate that Apple will do nothing to help. The kicker is that the employee used their company email address for their Apple ID, yet must have changed their emergency email to their perosnal email because we have access to their email box and do not get the reset email when we use the iforgot website.
Is there any remedy?

cbdsouth wrote:
I have a similar problem with two iPads used by teachers. There has to be a way to fix this issue!
You tagged onto an older post. If you want an answer to your specific question, you need to create a new post. By creating a new post, you will receive emails when helpers post responses.
That said ...
Talk to Apple Support. A Senior Advisor could unlock the device as long as you are able to provide the device serial number and proof of purchase.
The direct number for Apple’s Support is (800) 694-7466
Streamlined email process for removing activation lock
AppleCare has announced a new process to assist institutions with returned devices which may be activated locked. For customers who experience this for the first time please call AppleCare at 800-800-2775 so that the process and needed documentation can be explained. After the initial call customers can email with the required documentation for all Activation Lock Removal requests.
 Cheers, Tom

HT201365 is there a way to know when ipad actived activation lock

Is there a way to know the date of activation lock is actived, thank you

Hodinhtran wrote:
Dear Chris CA
Can i know exaclty day, mounth, year ,and which ID apple cause lock ipad,
No.

Ipad Activation Lock

Bought ipad and it Activation Lock, I do not know apple id, I do not have any check boxes, so I left it at home, and most had to leave because I have the proud in war, Ukraine Donetsk Slovyansk oblosti, what do I do?
Hodd police there said "we are not up to it, we are not what you can not help" so I think you give me the answer that the best thing to do.
I await your reply thanks

If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515
If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.
You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.

I bought a iPad on ebay secondhand, and its icloud activation locked, can this be fixed?

ipad stuck on activation screen. I bought iPad secondhand from ebay, tried to contact the owner and i have no success, please help!

If you can reach the original owner, then yes, it can be managed without them needing to physically have the device. Read about iCloud: Activation Lock and have the original owner follow the instructions here to remove the iPad from their iCloud account: iCloud: Remove your device from Find My iPhone

HT201441 I work at a company that buys electronics and resells them. I was wondering is there a way to contact them to remove the iphon activation lock.

I work at a company that buys electronics and resells them. I was wondering if there was a way to contact Apple to deactivate the activation lock.

Check out KB HT5661 - What to do before selling or giving away your iPhone, iPad, or iPod touch
Your company probably need to setup some type of screening process where before you buy the Apple device, make sure the person turns off Activation Lock with Find My iPhone before you take ownership of the device.
Apple's FAQ article on Activation Lock KB HT5818 is stating they are not going to repair or service the phone if Activation Lock with Find My iPhone is not turned off. So I guess it's the owner's iPhone responsibility to turn it off before you sell, give it away, or want it repaired.

FYI: Apple provides a method for checking for Activation Lock

Apple have provided a method of checking before purchase that an iOS device isn't Activation Locked.
http://www.idownloadblog.com/2014/10/01/activation-lock-status-check/
Basically you just go to iCloud.com/ActivationLock and enter the IMEI number and a catchpa.

I wasn sure if any Apple reps trolled the boards or not. That is the exact message I sent to Feedback. If enough users send the same message, maybe they'll set something up.
Apple is at risk for losing loyal product loyal customers.
i want to get my son an iPad, but really cannot afford a new one. Even if I buy one with a cracked screen and repair it, I still run the risk of not being able to use it. I know there's a process the previous owner can go through, but sometimes it can or won't get done! especially if it goes through a reseller. Apple will still make some money from me in the App Store and through iTunes, just not through their product store yet.

I need activation code for my ipad

PLeas i need activation code for my ipad becouse i cant open it ana i know the apple id and password

Only the person who initiated the Activation Lock can remove it. if purchased used/2cd hand,
contact the seller for assistance. This is what they need to do:
Prepare your device to sell or give away
If seller refuses or cannot be contacted, the iPad is useless. There is no workaround for
Activation Lock.
iCloud: Find My iPhone Activation Lock in iOS 7 & later
http://support.apple.com/kb/HT5818?viewlocale=en_US&locale=en_US
http://support.apple.com/kb/TS4515
If you are the original purchaser, gather up proof of purchase and take that proof + the iPad
to a physical Apple store where they may be able to assist you.
What is the exact complete wording of the error message you are receiving?

How can I lock my stolen iPad?

My iPad was stolen on a bus 162 bus in Eltham London. The serial number is DM*******J8R.
Does anyone know how I can locate it or how I can lock it so nobody can use it?
<Edited By Host>

If the iPad was running iOS 7, the thief/finder will not ever be able to use it.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818http://support.apple.com/kb/HT5818
Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipadhttp://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526http://support.apple.com/kb/ht2526
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668http://support.apple.com/kb/HT5668
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698http://support.apple.com/kb/PH2698
iCloud: Lost Mode - Lock and Trace
http://support.apple.com/kb/PH2700http://support.apple.com/kb/PH2700
iCloud: Remotely Erase your device
http://support.apple.com/kb/PH2701http://support.apple.com/kb/PH2701
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.phphttp://www.stolen-property.com/report-stolen-ipad.php
General steps to follow for a Stolen iPad
http://stolen-ipad.com/http://stolen-ipad.com/
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.htmlhttp://www.ehow.com/how_7586429_stolen-ipad.html
What NOT to do if your iPhone or iPad is lost or stolen
http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-sthttp://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st Len
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.htmlhttp://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-numberhttp://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061http://support.apple.com/kb/HT4061
 Cheers, Tom

Activation lock on repaired ipad

Similar Messages

Maybe you are looking for