Adobe 8.1.5 Pro crash
Hi,
I am using Adobe 8.1.5 pro in vista ultimate and windows 7 on my laptop. I am a student and my primary requirement is to write sticky notes and to highlight text in lecture notes which are in pdf format.
I am a student and i use adobe acrobat to write nbut using these two in conjunction crashes my adobe acrobat constantly. i lost a good amount of work that i have not saved. sometimes i use multiple pdfs and it crashes much more quckly. i got so used to this problem that sometimes, when i feel it is going to crash, i have to close of all my work and restart acrobat which is quite a pain if i have to start all over again.
i have 4gb of Ram (56% in use) and my processor is core2duo T9400 2.53 Ghz. before crashing i noticed that acrobat 8 pro uses one core full to maximum.
It would be good if there is a solution for this. let me know if you need more information
Thanks in advance
Is there a reason you have not install ALL of the updates?
Apply all updates IN NUMBER ORDER
Acrobat Update http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows
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Problem description:
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EtreCheck version: 2.1.8 (121)
Report generated March 15, 2015 at 8:15:02 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 585
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1680 x 1050
System Software: ℹ️
OS X 10.10.2 (14C1510) - Time since boot: 0:12:8
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (162.02 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
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/Applications/VMware Horizon Client.app
[not loaded] com.vmware.kext.vmioplug.12.2.7 (12.2.7) [Click for support]
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) [Click for support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.rosettastone.rosettastonedaemon.plist [Click for support]
Launch Daemons: ℹ️
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[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
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User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
fuspredownloader Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
KiesAgent Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
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QuickTime Plugin: Version: 7.7.3
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AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
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Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
MacFUSE [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
8% Google Chrome
7% WindowServer
3% Activity Monitor
1% sysmond
1% hidd
Top Processes by Memory: ℹ️
180 MB Google Chrome
172 MB spindump
129 MB Google Chrome Helper
112 MB mds_stores
103 MB ocspd
Virtual Memory Information: ℹ️
3.93 GB Free RAM
2.82 GB Active RAM
739 MB Inactive RAM
1.10 GB Wired RAM
1.56 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 15, 2015, 08:02:45 PM /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-03-15-200245 _[redacted].crash
Mar 15, 2015, 08:01:10 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-200110_[redacted].panic [Click for details]
Mar 15, 2015, 08:00:44 PM Self test - passed
Mar 14, 2015, 08:37:13 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-14-203713_[redacted].panic [Click for details]
Mar 14, 2015, 08:04:08 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-14-200408_[redacted].panic [Click for details]
Mar 14, 2015, 04:19:20 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-14-161920_[redacted].panic [Click for details]
Mar 14, 2015, 12:55:25 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-14-125525_[redacted].panic [Click for details]
Mar 1, 2015, 01:25:17 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-01-132517_[redacted].panic [Click for details]
Feb 27, 2015, 10:34:50 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-27-223450_[redacted].panic [Click for details]
Feb 25, 2015, 09:20:17 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-25-212017_[redacted].panic [Click for details]
Feb 17, 2015, 09:47:52 AM /Library/Logs/DiagnosticReports/Kernel_2015-02-17-094752_[redacted].panic [Click for details]
Feb 16, 2015, 09:55:58 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-16-215558_[redacted].panic [Click for details]
Feb 15, 2015, 10:22:46 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-15-222246_[redacted].panic [Click for details]I found the panic file.
Anonymous UUID: BAD5C7EC-C960-AF52-5446-DBE5524FD2B5
Sun Mar 15 20:01:06 2015
*** Panic Report ***
panic(cpu 1 caller 0xffffff7f992cef63): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff813311f000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.8.6/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff811fee30b0 : 0xffffff801652fe41
0xffffff811fee3130 : 0xffffff7f992cef63
0xffffff811fee3210 : 0xffffff7f972ecb9f
0xffffff811fee32d0 : 0xffffff7f973b618e
0xffffff811fee3310 : 0xffffff7f973b61fe
0xffffff811fee3380 : 0xffffff7f97635056
0xffffff811fee34b0 : 0xffffff7f973d982d
0xffffff811fee34d0 : 0xffffff7f972f35f1
0xffffff811fee3580 : 0xffffff7f972f10fc
0xffffff811fee3780 : 0xffffff7f972f2a4b
0xffffff811fee3850 : 0xffffff7f988ae018
0xffffff811fee3970 : 0xffffff7f988ad237
0xffffff811fee39a0 : 0xffffff7f988a4c8d
0xffffff811fee39e0 : 0xffffff7f988a545a
0xffffff811fee3ab0 : 0xffffff7f988a0129
0xffffff811fee3ae0 : 0xffffff7f988833a4
0xffffff811fee3b30 : 0xffffff8016b00652
0xffffff811fee3b60 : 0xffffff8016b01249
0xffffff811fee3bc0 : 0xffffff8016afe9c3
0xffffff811fee3d00 : 0xffffff80165e4a87
0xffffff811fee3e10 : 0xffffff8016533f8c
0xffffff811fee3e40 : 0xffffff8016518a93
0xffffff811fee3e90 : 0xffffff80165293bd
0xffffff811fee3f10 : 0xffffff80166059fa
0xffffff811fee3fb0 : 0xffffff8016636ea6
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.8.6)[BE610379-FAEA-3E8F-B6AF-F92B70B3C5CD]@0 xffffff7f992c0000->0xffffff7f992d3fff
dependency: com.apple.driver.AppleGraphicsControl(3.8.6)[76B001B1-30F1-3D72-B264-85D77B254C 2F]@0xffffff7f992b8000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f970d2000
dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f96d24000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f97245000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[42706EB3-1447-3931-A668-FBAC58AAAA 7A]@0xffffff7f992bb000
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f9729c000->0xffffff7f97505fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f96d24000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[E5A48E71-70F5-3B01-81D3-C2B037BBE80A]@0xff ffff7f9728c000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f97245000
com.apple.GeForceTesla(10.0)[3EA67900-B4A9-30BB-964D-0904DA5421CC]@0xffffff7f98 846000->0xffffff7f98913fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f96d24000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[E5A48E71-70F5-3B01-81D3-C2B037BBE80A]@0xff ffff7f9728c000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f97245000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f9729c000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f97510000->0xffffff7f977b9fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f9729c000
dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f96d24000
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
14C1510
Kernel version:
Darwin Kernel Version 14.1.0: Thu Feb 26 19:26:47 PST 2015; root:xnu-2782.10.73~1/RELEASE_X86_64
Kernel UUID: 270413F7-3B44-3602-894F-AC0D392FCF8E
Kernel slide: 0x0000000016200000
Kernel text base: 0xffffff8016400000
__HIB text base: 0xffffff8016300000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 17132101765913
last loaded kext at 8002721604154: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7f993b2000, size 389120)
last unloaded kext at 153961282405: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f97a32000, size 65536)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.15.5
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleHDA 269.25
com.apple.GeForceTesla 10.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphics 10.0.0
com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleMuxControl 3.8.6
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.5.1
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.3
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSurface 97
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.AppleGraphicsControl 3.8.6
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3
com.apple.iokit.IOUSBMassStorageClass 3.7.1
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.CoreStorage 471.10.6
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.iokit.IO80211Family 710.55
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
And my hardward profile
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i5
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 8 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B0C
SMC Version (system): 1.58f17
Serial Number (system): W81040MUAGX
Hardware UUID: AE13C868-E4BF-5C1C-9DBD-D1D6AF1B5C47
Sudden Motion Sensor:
State: Enabled -
MacBook Pro Crash on Start Up Relating to Airport???
Guys,
Really need some help
My Mac book pro crashes and Im out of ideas of what to do before a reinstall, this is the story....
I had left my mac book pro on, closed, so probalby on standby, I came back to it after many hours and it had crashed (it was up to date with all the updates). I tried to restart, it would auto-login and get to the start where it was loading an application, it would bounce once then hang.
I tried to boot in safe mode, and it would boot but had a very very dark screen for no reason, and I could not change the brightness - after playing around, resetting PVRAM .etc that problem seemed to go, so I followed the advice of the apple website.
I removed the program I thought was crashing it (not adobe version cue btw, i removed that ages ago). I have no items in my start up folder in library. Apple's guide says to remove start up items from the system start up was well, but as far as I can see they all look like apple system startup processes, so I leave them.
I removed all startup items from login, i have moved my font folder away. I repaired my keychain, I verified the disk, repaired some permissions, ran fsck, everything....
I then starded in single user mode, and told it to continue to boot in single user mode, got a very interesting problem.
It would say the line to initiate the airport with its mac address, then it would say, error connecting to X wireless, no password found, then give a line
Airport_Atrh: - ethernet address XX:XX:XX:XX:XX
49) SystemStarter: tfp: failed 0
So i thought, perhaps some file is corrupt relating to the password connecting to the wireless, which starts automatically on airport and connection to the wireless.
I noticed on the crash too, like other users report, the time, the airport symbol, none of them are in the corner of the screen - this would suggest a problem with airport crashing before it loads all the things in the corner, i think.
So, I followed apples guide to reset your network settings:
# Selecting the "Connect automatically when starting TCP/IP applications" option in Network preferences can sometimes cause this issue. You'll need to delete the preference file that holds this setting. This is an advanced step that will reset all of your computer's network settings. You will need to reconfigure them in Network preferences to reconnect to the Internet or a network.
1. Start up the computer in Single-User Mode.
2. Type: mount -uw /
3. Press Return.
4. Type one of the following:
(for Mac OS X 10.2.8 or earlier)
mv /var/db/SystemConfiguration/preferences.xml preferences.old
(for Mac OS X 10.3 through 10.3.9)
mv /Library/Preferences/SystemConfiguration/preferences.plist preferences.old
Tip: There is a space between ".plist" and "preferences.old".
5. Press Return.
6. Type: reboot
7. Press Return.
# If your computer still starts up to a blue screen, follow these steps.
1. Start up the computer in Single-User Mode.
2. Type: mount -uw /
3. Press Return.
4. Type:
mv /Library/Preferences/com.apple.loginwindow.plist preferences2.old
Tip: There is a space between ".plist" and "preferences".
5. Press Return.
6. Type:
mv /Library/Preferences/com.apple.windowserver.plist preferences3.old
7. Press Return.
8. Type: reboot
9. Press Return.
And this still didn't fix it.. All this did was make it crash earlier. It now doesnt try to connect to X wireless because the settings have been reset, but still crashes with the same line as above, airport_athr, then system starter failed on 0.
It would make sense that I can get into safe mode since airport is disabled in safe mode, and it makes sense that if the airport is the problem, then before it was crashing before loading the other top bar icons / symbols like bluetooth, the time .etc
Please - can anyone help? is this a hardware fault or is there something I can do to repair airport??
Regards
JonathanThanks for your help, however I think this is a bit drastic
I reinstalled OSX, and now it boots - no idea if the problem will come back, but it looks like it was a software error at least, as airport now works and i can get on the internet - what do you think?
Jon -
Premiere Pro crashes when i start it up. Help please :-)
Premiere Pro crashes when i start it up. Help please :-)
Go to Adobe Premiere Pro CC error on start and answer all the questions I posted in reply #1
-
Unable to install Adobe Air on MacBook Pro running OSX 10.7.2
I have been trying for a while today to install the adobe air product on my machine so I'm able to run the TweetDeck software. Unfortunately no matter what I do, the installation seems to fail. I've manually uninstalled old files. I've run suggested apple scripts suggested in other threads. I've repaired local disk permissions. You name it, I think I've tried it. Any assistance would be appreciated. I've included the console activity log for the last hour or so of trying to get it working. Thanks, Stephen
10/13/11 1:33:27.067 PM ReportCrash: Saved crash report for Adobe AIR Application Installer[443] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2011-10-13-133327_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:37:58.710 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:37:58.710 PM Adobe AIR Installer: Commandline is: -psn_0_426088
10/13/11 1:37:58.710 PM Adobe AIR Installer: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework
10/13/11 1:37:59.938 PM com.apple.launchd.peruser.501: ([0x0-0x68068].com.adobe.air.Installer[452]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:38:00.144 PM ReportCrash: Saved crash report for Adobe AIR Installer[452] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-133800_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:41:08.400 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:41:08.400 PM Adobe AIR Installer: Commandline is: -psn_0_491640
10/13/11 1:41:08.400 PM Adobe AIR Installer: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework
10/13/11 1:41:10.111 PM com.apple.launchd.peruser.501: ([0x0-0x78078].com.adobe.air.Installer[518]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:41:10.332 PM ReportCrash: Saved crash report for Adobe AIR Installer[518] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-134110_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:42:21.142 PM automountd: parse_entry: bad key in map auto_home: Adobe AIR Installer.app
10/13/11 1:42:34.771 PM Finder: Terminate AirDrop P2P link
10/13/11 1:45:07.006 PM sudo: Steve : TTY=ttys000 ; PWD=/Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS ; USER=root ; COMMAND=./Adobe AIR Installer
10/13/11 1:45:10.494 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:45:10.494 PM Adobe AIR Installer: Commandline is:
10/13/11 1:45:10.494 PM Adobe AIR Installer: No installed runtime detected
10/13/11 1:45:12.183 PM ReportCrash: Saved crash report for Adobe AIR Installer[578] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-134512_localhost.crash
10/13/11 1:45:40.900 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:45:40.900 PM Adobe AIR Installer: Commandline is: -psn_0_557192
10/13/11 1:45:40.900 PM Adobe AIR Installer: No installed runtime detected
10/13/11 1:45:42.164 PM com.apple.launchd.peruser.501: ([0x0-0x88088].com.adobe.air.Installer[584]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:45:42.330 PM ReportCrash: Saved crash report for Adobe AIR Installer[584] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-134542_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:56:17.999 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295
10/13/11 1:56:20.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c
10/13/11 1:56:32.049 PM airportd: _processDLILEvent: en1 attached (down)
10/13/11 1:56:35.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
10/13/11 1:56:39.000 PM kernel: AirPort: Link Up on en1
10/13/11 1:56:40.000 PM kernel: AirPort: RSN handshake complete on en1
10/13/11 1:56:40.963 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 1:56:41.233 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 1:56:45.862 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 1:57:48.677 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:57:48.677 PM Adobe AIR Installer: Commandline is: -psn_0_98328
10/13/11 1:57:48.677 PM Adobe AIR Installer: No installed runtime detected
10/13/11 1:57:55.626 PM com.apple.launchd.peruser.501: ([0x0-0x18018].com.adobe.air.Installer[200]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:57:56.255 PM ReportCrash: Saved crash report for Adobe AIR Installer[200] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-135756_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:58:14.775 PM com.apple.launchd.peruser.501: ([0x0-0x1b01b].com.adobe.air.ApplicationInstaller[209]) Exited with code: 4
10/13/11 2:01:00.067 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:01:00.067 PM Adobe AIR Installer: Commandline is: -uninstall
10/13/11 2:01:00.067 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:01:01.520 PM ReportCrash: Saved crash report for Adobe AIR Installer[549] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-140101_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:04:15.960 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:04:15.960 PM Adobe AIR Installer: Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://downloads.tweetdeck.com/TweetDeck_0_38.2.air
10/13/11 2:04:15.960 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:04:17.375 PM ReportCrash: Saved crash report for Adobe AIR Installer[604] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-140417_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:04:17.378 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-12-160551_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:05:19.270 PM com.apple.launchd.peruser.501: ([0x0-0x38038].com.adobe.air.ApplicationInstaller[875]) Exited with code: 4
10/13/11 2:09:36.467 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:09:36.468 PM Adobe AIR Installer: Commandline is: -psn_0_266305
10/13/11 2:09:36.468 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:09:37.801 PM com.apple.launchd.peruser.501: ([0x0-0x41041].com.adobe.air.Installer[909]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:09:38.016 PM ReportCrash: Saved crash report for Adobe AIR Installer[909] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-140938_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:09:38.019 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-12-160607_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:10:04.777 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:10:04.777 PM Adobe AIR Installer: Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://downloads.tweetdeck.com/TweetDeck_0_38.2.air
10/13/11 2:10:04.777 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:10:06.144 PM ReportCrash: Saved crash report for Adobe AIR Installer[916] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141006_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:10:06.148 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-12-160631_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:15:05.254 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:15:05.254 PM Adobe AIR Installer: Commandline is: -psn_0_319566
10/13/11 2:15:05.254 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:15:05.936 PM Adobe AIR Installer: -[__NSCFType backingScaleFactor]: unrecognized selector sent to instance 0x14f160
10/13/11 2:15:33.948 PM com.apple.launchd.peruser.501: ([0x0-0x4e04e].com.adobe.air.Installer[942]) Job appears to have crashed: Bus error: 10
10/13/11 2:15:34.108 PM ReportCrash: Saved crash report for Adobe AIR Installer[942] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141534_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:15:34.111 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-124814_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:16:58.472 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295
10/13/11 2:17:01.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c
10/13/11 2:17:11.933 PM airportd: _processDLILEvent: en1 attached (down)
10/13/11 2:17:15.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
10/13/11 2:17:18.000 PM kernel: AirPort: Link Up on en1
10/13/11 2:17:18.000 PM kernel: AirPort: RSN handshake complete on en1
10/13/11 2:17:22.468 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:18:55.979 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:18:55.980 PM Adobe AIR Installer: Commandline is: -psn_0_114716
10/13/11 2:18:55.980 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:19:03.180 PM com.apple.launchd.peruser.501: ([0x0-0x1c01c].com.adobe.air.Installer[213]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:19:03.740 PM ReportCrash: Saved crash report for Adobe AIR Installer[213] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141903_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:19:03.869 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-124844_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:22:07.124 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:22:07.124 PM Adobe AIR Installer: Commandline is: -psn_0_143395
10/13/11 2:22:07.124 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:22:08.402 PM com.apple.launchd.peruser.501: ([0x0-0x23023].com.adobe.air.Installer[265]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:22:08.577 PM ReportCrash: Saved crash report for Adobe AIR Installer[265] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142208_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:22:08.580 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-125045_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:23:51.786 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:23:51.786 PM Adobe AIR Installer: Commandline is: -psn_0_167977
10/13/11 2:23:51.786 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:23:53.029 PM com.apple.launchd.peruser.501: ([0x0-0x29029].com.adobe.air.Installer[301]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:23:53.194 PM ReportCrash: Saved crash report for Adobe AIR Installer[301] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142353_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:23:53.197 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-131826_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:25:38.323 PM sudo: Steve : TTY=ttys000 ; PWD=/Users/Steve ; USER=root ; COMMAND=/Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer -silent -eulaAccepted
10/13/11 2:25:38.908 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:25:38.908 PM Adobe AIR Installer: Commandline is: -silent -eulaAccepted
10/13/11 2:25:38.908 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:25:40.304 PM ReportCrash: Saved crash report for Adobe AIR Installer[315] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142540_localhost.crash
10/13/11 2:26:06.354 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:26:06.354 PM Adobe AIR Installer: Commandline is: -psn_0_184365
10/13/11 2:26:06.354 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:26:07.682 PM com.apple.launchd.peruser.501: ([0x0-0x2d02d].com.adobe.air.Installer[322]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:26:07.841 PM ReportCrash: Saved crash report for Adobe AIR Installer[322] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142607_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:26:07.845 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-132020_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:26:56.590 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:26:56.590 PM Adobe AIR Installer: Commandline is: -psn_0_225335
10/13/11 2:26:56.590 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:26:57.864 PM com.apple.launchd.peruser.501: ([0x0-0x37037].com.adobe.air.Installer[349]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:26:57.989 PM ReportCrash: Saved crash report for Adobe AIR Installer[349] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142657_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:26:57.993 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-132404_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:29:01.315 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:29:44.576 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295
10/13/11 2:29:48.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c
10/13/11 2:30:01.170 PM airportd: _processDLILEvent: en1 attached (down)
10/13/11 2:30:01.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
10/13/11 2:30:05.000 PM kernel: AirPort: Link Up on en1
10/13/11 2:30:05.000 PM kernel: AirPort: RSN handshake complete on en1
10/13/11 2:30:07.196 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:30:09.005 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:33:54.896 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:33:54.896 PM Adobe AIR Installer: Commandline is: -psn_0_110619
10/13/11 2:33:54.896 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:34:03.677 PM com.apple.launchd.peruser.501: ([0x0-0x1b01b].com.adobe.air.Installer[216]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:34:04.337 PM ReportCrash: Saved crash report for Adobe AIR Installer[216] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-143404_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:34:04.480 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-132448_Stephen-Wrights-MacBook-Pro.crashRobert.Delfs wrote:
1. Brand new MacBook Pro 2.5 GHz Intel Core i7 machine with two graphics chips (Intel HD Graphics 3000+ AMD Radeon HD 6770M), with OS X 10.7.2 Lion (Build 11C74) pre-installed.
2. Attempting to download latest version of Photoshop CS5 fails.
a. Downloading CS5 from Adobe.com requires pre-installing Adobe Download Assistant.
b. Adobe Download Assistant can be downloaded but cannot be installed because it requires pre-installing Adobe AIR.
c. Adobe AIR can be downloaded but won't install. Sometimes it issues error msg saying it requires most recent version of Adobe AIR, other times there is no screen activity after attempting to install from <AdobeAir.dmg>.
2. There is no option to turn off automatic graphics switching in Energy Saver System Preferences on this computer, so that suggested solution does not work.
3. Turning off (unchecking) "Automatically reduce brightness before display goes to sleep" has no effect — still unable to install AIR.
This is a nightmare. The reason I bought this computer rather than a less expensive model was to run Lightroom (which did install OK) and Photoshop CS5. HELP!
Robert
My suggestion would be to reinstall Lion from zero. No update.
I did that, and now I can install / uninstall Air without problems.
The installation takes about 20 minutes... -
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