Adobe Download Issue

Error message 1303 said I must sign on as the Administrator to give certain aspects of the Adobe download permission - how do I do that?

You don't need to signed-in as Administrator to download, but you may need it to install Adobe Reader.
If your are on Windows, you can right-click on the downloaded installer, then select Run as Administrator.

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Adobe download issues

I have an Asus Notebook and cannot get downloads. Message comes up saying "Press the Accept button to agree to the License Agreement and continue"; however I find no Accept button and I cannot scroll to the bottom of agreement. Can someone Please help me?

I've experianced that problem using Windows Vista 32-bit. I had to uninstall Adobe completely. To do that, I had to visit the Adobe website (www.adobe.com) and route around a bit till I found the uninstaller. I wish I could post a direct link but the way the website is set up, it knows what OS you're using and what version of Flash, and I'm on a 64-bit version right now.
Once uninstalled, it should let you reinstall, no issues.
As a temporary measure, Google Chome (chome.google.com) has Flash 'built-in', which auto-updates in the background pretty flawlessly. You can use that browser until you get yours fixed. Or you can use it forever, it's my personal favorite.
I am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.
: Open Mailbox

My Apple Macbook hard drive crashed and I had to replace. Now trying to reload CS5 and having issues. When I click download from Adobe download page, a screen pops up saying "Access Denied". I have serial number, but don't even get to a page to enter. Ple

My Apple Macbook hard drive crashed and I had to replace. Now trying to reload CS5 and having issues. When I click download from Adobe download page, a screen pops up saying "Access Denied". I have serial number, but don't even get to a page to enter. Please help…Thanks!!

Make sure you have cookies enabled and clear your cache. If it continues to fail try using a different browser.
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

Having problem downloading epub books onto mobile device (ipad & iphone) due to adobe server issue

having problem downloading epub books onto mobile device (ipad & iphone) due to adobe server issue, please advise

Hi Gautham
Reference to your question, I'm not using Adobe Digital Edition to download and sync to my iPad.
I am trying to download the epub book to my Overdrive app (which is authorize to download epub books) on my iPad to read.
Reply from Overdrive mentioned that this is Adobe server issue.
Any advise anyone??

Adobe Download Assistant Issues

Im trying to download Light room trial and download assistant freezes when i try to log in. Ive set the permissions uninstalled and reinstalled adobe air and assitant manager... What can be done?
Also when i uninstall it, i get:
Warning 1910. Could not remove Shortcut Adobe Download Assistant.lnk. Verify the shortcut file exists and that you can access it.

You can download the trial version of the software directly without using the download assistant via the site linked below.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site.
http://prodesigntools.com/tag/ddl

Adobe Downloader Update Issue

I am trying to update my Adobe Downloader. Everytime I select update it sends up this error "The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author." I also can't install the current version of Flash Player, It won't let me because of another error. I own the adobe CS6 Creative Dream Suite

Lindsey Shoemaker the error messages is an Adobe AIR error message. I would recommend removing your current installation of the Adobe Download Assistant and then reinstalling. You can find additional details at Troubleshoot Adobe Download Assistant.

Issue with installing Adobe Download Assistant

I am trying to install the cs6 photoshop free trial and it requires to download and install the Adobe Download Assistant, when I try to install Adobe Download Assistant a message pops up saying that I am required to download a version of Adobe AIR in order to install it. I downloaded Adobe AIR from this link http://www.adobe.com/go/getair and then I tried to install Adobe Download Assistant but the same message about Adobe AIR keeps popping up even though I have already downloaded it. Please help me, thankyou.

Use this:
Direct Download Links for Adobe Software
Mylenium

Downloading issue's on adobe's end. how do i fix it?

im having adobe downloaing issue's. ive baught the softwear but i cant access my software. ive rang and installed creative cloud. how do i resolve this problem my internet is working and laptop fine. what should i do now?

Hi Hishxl,
Are you still experiencing this issue? Can you try on a different browser? If that doesn't work, we recommend clearing your cookies & cache. Let us know if that works.
Thanks, Madison

Mac CS6 Suite Adobe Download Assistant Error 110, 109, 108

Hello,
I am the IT Director for a Small College Campus and we are having problems with the Adobe Download Assistant in regards to downloading the Mac Adobe CS6 Trials. Regarding specifically the Design and Master Suites. I was able to download the Adobe Acrobat Pro XI trial as well as the Photoshop CS6 trial without problem, but when downloading the full Suite trial, I consistantly first get the 110 error, then if I try to restart the download from where it left off, I get an error 109 or 108. The download typically goes fine until the last couple percent, but near the end I get the error and can not restart the download short of starting over completely, in which case the cycle repeats.
I've done everything in Solution 1 of http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html, with no success. I am also able to download the Windows version of the trial suites, inside a Parallels virutal machine running Windows 7 without error, on the same machine that gives me the error for the Mac version. It seems to only affect the Mac downloads. I tested the same download on the same machine, but off-campus and was able to complete the download, so I think it may have to be a communication error in regards to our firewall, but I'm not sure why it would only effect the Mac Suite downloads. Taking down our firewall completely is not an option.
I have tried multiple browsers to start the ADA install from, as well as multiple machines running different operating system versions (Mac 10.8 Mountain Lion and 10.7 Lion/10.6 Snow Leopard - I'm not sure exactly which previous version it was) with no success. Both computers were on an Ethernet, hardline connection; no wireless. Any suggestions would be appreciated as our production department is starting a Creative Cloud account and would like to be able to use the download manager instead of the direct download links, from another support topic, I have provided them with for the time being, as they can be difficult to find at times, as well as less reliable.
Thank you for any help you can provide.

Creative Cloud uses the Adobe Application Manager as opposed to the Adobe Download Assistant. You are right though the error messages which you are posting indicate a failure of the network connection. Since the same computer works off your college network it does sound like a configuration problem with your firewall configuration.
I would recommend working with the manufacturers of your firewall to determine how to properly allow access. You may also want to review Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which does provide some guidence for general system related errors.

Adobe download assistant will not work on my machine?

Adobe download assistant will not work on my machine. When i try to start it i get a message saying "Sorry an error has occurred. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." Any ideas what to do

Are you using Mac OS? If so please try removing the Adobe Download Assistant from your Applications folder and try again. This issue is documented in the Known Issues section of Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html.

Adobe Download Assistant Will Not Recognize My Adobe ID

I've been an Adobe customer / forum user since before ID's were tied to email addresses. My product registrations going back to 1996 through CS 5.5 apps are recorded under that ID. Since I have to change my email address every couple years to escape spammers, I do not want to change my Adobe ID (and go through the hassle of re-recording the record of registered apps) to a "fluid" ID like an email address.
Automatic registration and now Adobe Download Assistant will not accept an Adobe ID that is not an email address, yet I can still use it to 'manually' register new / upgrade product purchases. The problems this poses are two-fold:
Since I can only manually register new / upgrade products, I cannot obtain any "registration bonus" downloads.
I cannot download trial versions of apps I want to check out.
Adobe needs to get its act together and tell its gen-X / Millenials / Kid Web and software development staff that not all Adobe IDs are email addresses, but might also be a unique user ID string.
Further, due to an individual's email address volatitility (virtually everyone in my email address book had their email address change every 2- 3 years due to ISP demise, merger, personal relocation, job change etc.), Adobe should return to - or at least give precedence to - the model of UID / PW authentication instead of email address / PW authentication. This would lower Adobe maintenance effort / cost for user accounts as one could simply sign in with UID + PW and change email address for the account as necessary. As it is now, Adobe CANNOT deal with a user whose email address changes.
When Adobe changed from UID precedence to email precedence, I could not register Acrobat Pro (2007) during registration so I used my email address at that time to register the product. When that email address ceased to exist, I tried to get Adobe to transfer that registration to my old [non-email address] Adobe ID, and, over several months of email exchanges, they ended up admitting they could not do it. I could not make the change as the SN was already marked as used in there system so simply re-registering it to my existing account wouldn't work either.
This has been an ongoing issue with "legacy" users since 2006 at least, and NEEDS TO BE RESOLVED ASAP!!!!
Wayne M Cole AGCV CSCV, CLVI
Proprietor
IHP Legal Video Service
Infinity Heart Producfions,
Contributing Editor,
Government Video Magazine

There you go MISSING THE POINT AGAIN!! My Registered products WILL NOT FOLLOW MY UID IF I CHANGE IT, NEVER DID SINCE 2007. Saying the will is false information which I alerted Adobe to back in 2007 and is a problem y'all never fixed.
Just a little over a week ago, I got I got LightRoom 4 ug from a LR 3 I had purchased in March. Signing on with my legacy UID (non-email) allowed me ADD those registrations to my account, as I had cor CS 5.5, 4, 3, etc. etc. Now, isn't it odd that the very day after I posted here, when I sign in to my account it shows NO REGISTERED PRODUCTS!!! If I look at my order history, it has orders from Adobe store from last weeks CS6 MC purchase back to 2007 when I started buying from Adobe directly after the local brick and mortar resellers disappeared.
So I try to register CS6 MC, it tells me the SN is already in use. I try open a PDF document and it tells me I have to first register and agree to the Acrobat Pro X license before I open a doc - and it was an UPGRADE FROM CS 5.5 MC. I try to run CS 5.5 apps and they tell me I have to purchase a license since the trial period is over - HUH! Until I posted here it was working FINE. I go back to my acccount (non-email UID sign in) and check my profile - Lo and behold SOMEONE (not me) has changed the UID to an email address instead of the non-email UID I sign in with AND DELETED ALL MY PRODUCT REGISTRATIONS!
Naturally, your software does not let me put it back to the same UID I use to sign on with so THE LINK TO ALL MY REGISTERED PRODUCTS IS GONE, I CANNOT REGISTER NEW ONES (which was no problem just a day or two before posting here) WHICH PROVES WHAT I WAS TOLD IN 2007 - WHEN YOU CHANGE UID'S YOUR LEGACY REGISTRATIONS WILL BE LOST!!!
So, in summary you (Adobe at least, and I suspect you personally) went in and messed with my legacy account, deleting all my registrations, as I was told in 2007 would happen and advised to keep the old UID if I did not want to blow away those registrations, when I explicity did NOT want to make such changes. And, should I need an SN for some upgrade offer or to install an update for an older product that I did not transition to the new facility, I have to HOPE that I had I can find the original purchase invoice and that there is a copy of the SN / Reg card attached to it.
THANKS A PANT LOAD!!

Adobe Download Manager Creative Cloud.

I’ve been back and fourth with customer service about an issue I’ve encountered after installing creative cloud, more specifically in the downloading stage. Most of the trouble-shooting steps have failed, and although I have not completed them all, I want to see if someone I the adobe community can resolve this issue.
I’ve been attempting to install creative suit on my laptop which has
windows XP version 2011 service pack 3. My internet browser is Mozilla
Originally when I purchased the subscription and after installing attempted to download the actual software to my computer and I was left with an error message stating: “the remote server is not responding in a proper manner. Please retry after a few minutes”. I did and same result.
A customer service rep provided me with a link to a patch.
Once again the install of the program worked but once I managed to get to the download part of it a new error message appeared
“Adobe Download Manager is corrupted and must be reinstalled. Download now (which I did and it takes me to the page with the patch which i was already provided), or contact customer service”.
I returned to customer service and was provided with the creative suite cleaner. I cleared out the original installation and (just in case) uninstalled my trial software Adobe Ill. (which, by the way I have no issues whatsoever installing any trial software. My only issue is with this.)
I installed adobe creative cloud again, install went well once again the same error message has before appeared (the file is corrupted) I can’t figure this out, and it’s killing me. I have on my computer an old version of photoshopcs2 and adobe flash 11 active X (I don’t know if that matters). I’ve tried many different alternatives, went has far has created a new admin account on my computer to see if that will do the trick, yet still left with that dreaded error message. I really hope someone can help me resolve this.

KittieKatNY2013 it sounds like you are experiencing network configuration issues with the Adobe Application Manager. If you are on a managed network please work with your I.T. department to ensure that the Adobe Application Manager/PDApp.exe has proper access to the Internet.
If you are on a non-managed network then please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which discusses several common causes for the difficulties which you are experiencing.

Adobe Download Assistant - Adobe Premiere Elements 11

Adobe Download Assistant will not allow the selection of Premiere Elements 11 in English to download. How do I get the trial version?

Hi,
Please use this link to reinitiate the download : Premiere Elements 11 Trial
Do let us know if you continue to face the same issue.
Thanks

How to download adobe download manager

i wanted to download a trail but it said i must install adobe download manager i treid but i don't now how can someone plz hlp me

Thanks Jeff! So, it totally appears as if it was a network issue. The corporate network where I work is quite likely the culprit. Where I was thrown off is that since I have admin rights on my computer, I can install software. But using Adobe Application Manager to install Adobe software wasn't working. And to make matters worse, there didn't appear to be any way to install Acrobat Pro for Mac without using AAM. The workaround that I used previously was to install the trial versions of Adobe software, and then just register them using my username and password. But the workaround for being able to install everything using AAM was to bring my computer home and download from my home network.

Adobe Download Assistant keeps crashing

I was trying to install adobe creative master suite trial on to my mac but adobe download assistant continued to crash before it opened.
I am using the latest version macbook pro and i have attempted to download other program trials but it does the exact same thing.

Try turning off Automatic Graphic Switching in your Energy Saver Preference pane. We are investigating an issue with Apple where Adobe AIR has had difficulty with this setting turned on. This could explain why the Adobe Download Assistant is crashing.

Adobe Download Issue

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