AE & Verizon DSL with Westell 6100 Configuration Settings Question

Hello,
Has anyone configured their Airport Extreme with Verizon DSL using a Westell 6100 modem in the last few months? I'm wondering if you have any particular tips or have a set of screen shots of the process. I'm walking my mother through the process remotely and having some issues. Any help would be appreciated!
I'm specifically wondering whether I have to set the modem into bridge mode first, then use the AE to log into Verizon service via PPoE? Do I need to call Verizon & tell them my AE's MAC address first?
Thank you,
Chris

Is there an "Airport Extreme User's Guide"? When I look at the manuals available for download under Apple's support page for Airport Extreme and Airport Express, I see a "Airport Extreme Card User's Guide," but not one for those of us with Airport Extreme base stations. Am I missing something?
My Verizon DSL (also via Westell 6100 DSL modem, just like Chris') works fine with my desktop, but when I power up a G3 iBook, I have to wait forever for it to boot if it's in range of my home network. I'm trying to fix that problem, so I'm wondering if I need to reexamine the way my DSL modem and base station are configured, just like Chris.

Similar Messages

WRT54G & Verizon DSL with Westell 6100g

Ok here is my problem. I use utorrent for all my downloads. Recently the old wirespeed modem gave up the ghost and Verizon sent me one of their new Westell 6100g. I port forwarded the verizon modem, then briged it to my router. But for some reason utorrent isn't recognizing the port being open. I know my port is forwarded correctly via the modem because when I connect directly through the modem everything works fine. But when I throw the router in the equation that's when it gets squirrely. I removed the port forward exception from my router page because Verizon doesn't offer static IP's to non business customers anymore. And it had no effect enabled or disabled. Just curious if anyone can help me understand why I can't open the port when everything is connected.

As you mentioned in the previous forum that...whenever you connect directly to the modem,everything works fine. It means modem is still not in the bridge mode...So first of all you need to convert the modem into the bridge mode..Then do the PPPoE settings on the router...For instruction click here .
Now, Click on "Administration" tab and disable the option UPnP and click Save Settings...
Click on "Applications and Gaming" tab and then click on "Port Range Triggering" subtab... On the first line in Application box type in ABC, Under Triggered Range in the start port type in 6881 and End box type in 6999, Under Forwarded Range in the start port type in 6881 and End box type in 6999 and check the enable box, click Save Settings once done...

Verizon DSL with DHCP and PPPoE

Hello,
I recently signed up for Verizon DSL (with a Westell 6100 modem) and I am connecting to it through a graphite Airport base station. It was initially set to use DHCP in the TCP/IP section. It would connect to the internet properly but after I stop using my computer for a few hours, I have to restart the base station in order to get the connection again. It was annoying to say the least.
Then switch to using PPPoE instead of DHCP. Now it works OK. Everytime I turn on my Mac, all I have to do is select my wireless network and I'm connected.
Could someone explain to me why, with DHCP, I had to restart my base station everytime?
Thanks a lot!

Hock, Welcome to the discussion area!
If your ISP requires PPPoE, it sounds like yours does, then you must PPPoE. Using DHCP in that situation usually doesn't work at all. You must have a neighbor or someone else on the network with an active DHCP server. Your ISP won't like that when they discover it.

Have Verizon DSL with msn premium. I can not set up msn email. Error in incoming server etc.. (My verizon email set up fine). Apple could not help as it is an msn/verizon problem

I am unable to set up msn email on my Ipad 2 with wifi. I have Verizon DSL with msn premium. My verizon email address set up fine. Does anyone have a step by step method and what needs to be changed. Thank you

Try looking at the green-check-marked previous posts on your problem which are on the right-hand side of this page under the heading "More Like This".

Verizon Turbo Dsl plan with Westell 6100 modem? Help?

So I have a westell 6100 modem and on the 7th I upgraded my bundle i had 1 Mbps for Internet , verizon homephone freedom essentials, and Directv. Since fios is not available were I live. And my new bundle is Verizon Dsl 7.0-1 Mbps turbo plan, verizon essentials and directv for $115.00. My question is will my modem provison the speed correct? will it still work? Or do I have to buy a new modem? Thanks!.
Solved!
Go to Solution.

If you have been using the 6100 previously then the modem should sync to the new speed automatically. If yareou still using an old style flat phone cable from the jack to the modem it may not be capable of the faster speed. The round tan colored cable which originally was supplied with the modem would be the one to use. I moved up recently from 3 to the turbo 7.1 via ASDL2plus and found that Verizon at my location has capped the speed at about 5.5. Their out is to say speeds up to 7.1.

Linksys router no longer works with Westell 6100 modem

Hi all,
I came back after a 3 month work absence (and many days power outages, according to the neighbors), to find that my system can no longer connect to the internet using the Verizon Westell 6100 modem to a Linksys wrt54G router to 2 PCs!
I reset the Westell modem and directly connected the PC to it and THAT works okay, but put the router back in the mix (so I can connect my other PC) and nothing works!
I have read on this forum about 'Bridgeing" the Westell modem but nothing about setting up the router.
Can someone PLEASE give me explicit instructions on how to:
    1.) set up the Westell modem in this "Bridge" mode,
    2.) Set up the Linksys router to work with the modem again??
    3.) Tell me why the old setup no longer works, did verizon change something for this modem?
Thank you VERY much for your help in this matter!
SUE ;>)

the router has two connections. one is called a WAN and that is a wide area network, and it means the internet in your case. and one is called a LAN, local area network.
what you saw means - that the way you connect to your internet is through PPPoE, a username and a password.
and then way your LAN connects is DHCP, how all of your local computers connect. This is important, because after you bridge the westell, you will be setting your Linksys up for PPPoE connection, and NOT DHCP. if you don't do this step, then you will never connect.
that is fine, and normal. if you follow the instructions at the link provided - you will be able to connect real easily.
you will want to bridge the westell just follow the instructions for "If your Westell uses the red and black Verizon firmware:"

Verizon DSL with Third-Party Modem

I recently purchased a Netgear ADSL2+ modem and a Netgear AC1600 router to replace the Verizon Actiontech combo router-modem that came with my Verizon DSL service. I am posting this problem and solution for anyone else who is or may experience the same problem.
The Issue: the new Netgear modem would not connect to the internet. After several attempts using the setup wizard, trying different manual configurations, copying the Actiontech modem information, etc. the new modem simply would not detect or connect to the internet. The Netgear setup was getting stuck on indentifying a static IP address although the Verizon system uses a dynamic IP.
The Short Story: the solution I found was to disconnect all devices from the DSL for several hours (overnight or possibly shorter). I believe this allowed the Verizon system enough time to reset/erase the previous device MAC address, thus allowing the new device to establish it's own MAC address as well as establish a new dynamic IP address within the Verizon system.
The Long Story: this is an issue I was able to find on other forum posts throughout the internet. However, neither the Netgear tech support nor the Verizon tech support were able to identify the issue or solve it. The Netgear support was definitely the more helpful but ultimately they couldn't help me because the issue was within the Verizon system. The Verizon tech support was only able to go through their prescriptive check list before kicking the issue to the Advanced Tech Support. I was disappointed to find that this is just a ploy for getting customers to purchase a monthly subscription to tech support. What makes the situation more frustrating was that I was that the Verizon support technician kept telling me that they know the issue and could manually reset the MAC address on their end but first I would have to subscribe to the Advanced Support. The Advanced Support person turned out to be nothing more than a salesman with limited technical knowledge. The Advanced Tech Support salesman then refused to reconnect me to the standard tech support or connect me to a manager. In the end, I gave up and went to bed frustrated only to find that the device worked instantly the following morning. Hopefully somone with more tech savy can explain why...

I recently purchased a Netgear ADSL2+ modem and a Netgear AC1600 router to replace the Verizon Actiontech combo router-modem that came with my Verizon DSL service. I am posting this problem and solution for anyone else who is or may experience the same problem.
The Issue: the new Netgear modem would not connect to the internet. After several attempts using the setup wizard, trying different manual configurations, copying the Actiontech modem information, etc. the new modem simply would not detect or connect to the internet. The Netgear setup was getting stuck on indentifying a static IP address although the Verizon system uses a dynamic IP.
The Short Story: the solution I found was to disconnect all devices from the DSL for several hours (overnight or possibly shorter). I believe this allowed the Verizon system enough time to reset/erase the previous device MAC address, thus allowing the new device to establish it's own MAC address as well as establish a new dynamic IP address within the Verizon system.
The Long Story: this is an issue I was able to find on other forum posts throughout the internet. However, neither the Netgear tech support nor the Verizon tech support were able to identify the issue or solve it. The Netgear support was definitely the more helpful but ultimately they couldn't help me because the issue was within the Verizon system. The Verizon tech support was only able to go through their prescriptive check list before kicking the issue to the Advanced Tech Support. I was disappointed to find that this is just a ploy for getting customers to purchase a monthly subscription to tech support. What makes the situation more frustrating was that I was that the Verizon support technician kept telling me that they know the issue and could manually reset the MAC address on their end but first I would have to subscribe to the Advanced Support. The Advanced Support person turned out to be nothing more than a salesman with limited technical knowledge. The Advanced Tech Support salesman then refused to reconnect me to the standard tech support or connect me to a manager. In the end, I gave up and went to bed frustrated only to find that the device worked instantly the following morning. Hopefully somone with more tech savy can explain why...

ChangeConfigurationByName fails with "The specified configuration settings for Settings are invalid."

Hello,
I am tryint to update deployment and always have following error
"The specified configuration settings for Settings are invalid. Verify that the service configuration file is a valid XML file, and that role instance counts are specified as positive integers."
Have found similar
thread and
stack overflow - without any success. I am not chaning anyting. Just reading deployment configuration and tryint to update with the same settings. I use .net azure sdk wrappers to generate requests. Code looks like:
var deployment = client.Deployments.GetByName(location.DataCenter, location.Cluster);var result = client.Deployments.ChangeConfigurationByName(location.DataCenter, location.Cluster, new DeploymentChangeConfigurationParameters{ Configuration = deployment.Configuration});
Catched request response from fiddler:
POST https://management.core.windows.net/[subscription-id]/services/hostedservices/[service-name]/deployments/[deployment-name]/?comp=config HTTP/1.1
x-ms-version: 2013-11-01
User-Agent: Microsoft.WindowsAzure.Management.Compute.ComputeManagementClient/0.9.0.0
client-tracking-id: 2
Content-Type: application/xml
Host: management.core.windows.net
Content-Length: 544
Expect: 100-continue
Connection: Keep-Alive
<ChangeConfiguration xmlns="http://schemas.microsoft.com/windowsazure">
<Configuration>PFNlcnZpY2VDb25maWd1cmF0aW9uIHhtbG5zOnhzZD0iaHR0cDovL3d3dy53My5vcmcvMjAwMS9YTUxTY2hlbWEiIHhtbG5zOnhzaT0iaHR0cDovL3d3dy53My5vcmcvMjAwMS9YTUxTY2hlbWEtaW5zdGFuY2UiIHhtbG5zPSJodHRwOi8vc2NoZW1hcy5taWNyb3NvZnQuY29tL1NlcnZpY2VIb3N0aW5nLzIwMDgvMTAvU2VydmljZUNvbmZpZ3VyYXRpb24iPiAgPFJvbGUgbmFtZT0ieWF1aGVuLWNjaXMyIj4gICAgPEluc3RhbmNlcyBjb3VudD0iMSIgLz4gIDwvUm9sZT48L1NlcnZpY2VDb25maWd1cmF0aW9uPg==</Configuration>
<ExtendedProperties />
</ChangeConfiguration>
Response
HTTP/1.1 400 Bad Request
Cache-Control: no-cache
Content-Length: 351
Content-Type: application/xml; charset=utf-8
Server: 1.0.6198.51 (rd_rdfe_stable.140226-1543) Microsoft-HTTPAPI/2.0
x-ms-servedbyregion: ussouth
x-ms-request-id: dcb1c5aedb5872d4aaf90acfede2de0b
Date: Tue, 04 Mar 2014 13:38:10 GMT
<Error xmlns="http://schemas.microsoft.com/windowsazure" xmlns:i="http://www.w3.org/2001/XMLSchema-instance"><Code>BadRequest</Code><Message>The specified configuration settings for Settings are invalid. Verify
that the service configuration file is a valid XML file, and that role instance counts are specified as positive integers.</Message></Error>
the same data returned by operation status. Decoded base-64 encoded string looks like
<ServiceConfiguration xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/ServiceHosting/2008/10/ServiceConfiguration">
<Role name="yauhen-ccis2">
<Instances count="1" />
</Role>
</ServiceConfiguration>
Have tried without new line symbols, without xmlns, updating by production. without any success

Hi,
The configuration file is a file with extension .cscfg. If you have Visual Studio, the file is automatically generated when you create the project, and automatically updated when you modify the project's properties.
>> Not sure were could I get content of this file from api?
It's needed to encode this file's content use base64, and put the result in the body of your request. (Please refer to
http://msdn.microsoft.com/en-us/library/windowsazure/ee758710.aspx for more information.)
>> <ChangeConfiguration xmlns="http://schemas.microsoft.com/windowsazure">
<Configuration>PFNlcnZpY2VDb25maWd1cmF0aW9uIHhtbG5zOnhzZD0iaHR0cDovL3d3dy53My5vcmcvMjAwMS9YTUxTY2hlbWEiIHhtbG5zOnhzaT0iaHR0cDovL3d3dy53My5vcmcvMjAwMS9YTUxTY2hlbWEtaW5zdGFuY2UiIHhtbG5zPSJodHRwOi8vc2NoZW1hcy5taWNyb3NvZnQuY29tL1NlcnZpY2VIb3N0aW5nLzIwMDgvMTAvU2VydmljZUNvbmZpZ3VyYXRpb24iPiAgPFJvbGUgbmFtZT0ieWF1aGVuLWNjaXMyIj4gICAgPEluc3RhbmNlcyBjb3VudD0iMSIgLz4gIDwvUm9sZT48L1NlcnZpY2VDb25maWd1cmF0aW9uPg==</Configuration>
However, may I know how you find the body for your request? (It seems you do a base64 decoding, you find it is a valid configuration file, but it doesn't have any configuration settings.) Actually, the settings defined in csdef needed to
be contained in the configuration file.
Best Regards,
Ming Xu
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Airport Extreme with Westell 6100

The setup:
Westell 6100 through Centurytel
Apple Airport Extreme Base Station
The goal:
To use 6100 as a bridge only and manage all port forwarding and routing through Airport.
The problem:
I've set it to bridge and DHCP disable. I then try to do PPOE through my Airport. This disables my net connection. Then Airport Setup says that my IP range conflicts with the WAN IP, regardless of what range I use. Any ideas?

if the airport is only picking up a local IP address as its WAN ip then our westell modem is not truly a bridge.
To rule out an issue with the airport connect the westell in bridge mode to your mac and run the PPPoE client on the mac and see if that connects.

Linksys WRT54GL stopped working with Westell 6100

... it did really well for about 10 days, since I got the router.
I setup everything per »Verizon Online DSL FAQ » http://www.dslreports.com/faq/13600
Which is:
Modem -> VC config -> Bridge mode on
-> DHCP config -> Disable DHCP
Router -> Setup -> PPPoE mode
-> CenturyTel login and password
-> Status -> Connect
I think, but cannot recall 100% that in the meanwhile I changed the way that IP is assigned on PC to manual (trying to network PC and Laptop).
And it worked (without the filesharing, planned to tweak Samba on my Linux based Laptop), for both my wired PC and wireless Laptop.
As of today morning, Internet lights on both modem and router are off, Ethernet light on modem is blinking.
I thought it has to do with last night thunderstorm but since it didn't work after couple hours, I try the phone and it works. I called CenturyTel support and got lead through the process of bringing back the modem to PPPoE mode, which verified that service is up and modem seems to be fine.
We had to reset the IP assignment to auto. Technician told me to put the modem back into a bridge mode and said goodbye, probably thinking (just like me) that router will work again.
Well, it didn't. No matter what I do, there is no way to get the router to connect to Internet.
I understand it's shared Lunksys/CTL problem. Is the 2 year old modem to blame (I am using it right now, wired directly to PC) or 10 days old router just took last breath?
Or else?
Edit:
- I called CTL support twice, have gone as far as they could show it on their side (putting modem into the bridge mode).
- I called Hindi-based Linksys support two times also. Really long waiting times and just regular per-book answers with knowledge base around mine. Which obviously isn't enough. They of course tried to blame it on the modem.

Thanks for help but the linked article didn't bring too much new.
I have XP Pro PC that runs regular wired connection to the router and then Laptop that connects wirelessly with router.
Both are down since router can't get PPPoE login through the modem. It was just fine for 10 days and got broken down without warning.
Which could be:
- some bad settings that eventually led to IP conflict
- router is bad
- modem is bad
I am using modem right now so it's likely that its good.
Router sometimes go bad so its a possibility.
First option - sure, my good settings could have worked well only until something crashed them.
The question is how do I fix it or is a return / replacement (and I am not sure if I want another Linksys since it is what it is).

Westell 6100 Modem Settings

Good evening,
I was checking my dsl info in the the Westell modem when I decided to venture further. I hope someone can assist me to understand the following:
The main page indicates my computer access is shared. It is not; as far as I know.
1. Shared: Ethernet - 1 Device
2. (This concerns me) Firewall - No Security   (I actually changed this to Typical Security)
3. Security Log - Packets allowed in/outbound
4. DMZ Host - disable
5. Firewall log - Log Allowed - Inbound packets      }
                           Log Blocked Traffic - All Packets }   I changed some of the settings.
                           Specified in Rules - Enabled          }
                           Adm. Access - Disabled                 }
Although I am paying for up to 7.1M, I have never received anything over 6.5-6.7M/36-37k.
These are the stats from the modem:
DSL Speed (Kbits/Sec) 7616 864 Margin (dB) 14.5 11.0 Line Attenuation (dB) 34.0 24.0 Transmit Power (dBm) 19.6 11.9

* 1. Shared: Ethernet - 1 Device *
What is your OS and Version? For example Windows XP..
* 2. (This concerns me) Firewall - No Security (I actually changed this to Typical Security)*
Good job
* 3. Security Log - Packets allowed in/outbound *
Keeps a log of all traffic inbound and outbound.
* 4. DMZ Host - disable *
To be avoided as much as possible. Is equal to being directly connected to the net.
* 5. Firewall log - Adm. Access - Disabled *
To me that sounds like remote control of the router is disabled. Which is good thing to leave disabled unless you need remote access...
^^
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Problems setting up Verizon DSL (DHCP) and AirPort Extreme

I have Verizon DSL with DHCP and old router (Linksys WRT54G). I've bought iMac and new router (AirPort Extreme) to connect to iMac wirelessly. I have a Windows computer connected to the Linksys WRT54G. Now here is the story. I can connect verizon DSL modem (it's in bridge mode) to PC directly and connect to the Internet. When I plug AirPort between the DSL modem and PC, auto-configuration doesn't work, AirPort utility says there is problem with internet connection. Router simply can't obtain IP address from verizon's DHCP server. I've tried to copy DNS server addressed from the IP configuration in Windows, the AirPort light went green and Windows indicated connection as successful, however I still cound't browse the Internet because gateway is not set. Any ideas how to make AirPort connect to the internet using DHCP instead of manual settings? I can try to do it from the mac if needed, I don't think it would make any difference though.

Welcome to the discussions!
Sorry, I can't quite track exactly what you are trying to do.
What would the network that you are trying to set up look like?
Modem>AirPort Extreme>Computers? Are you saying that you won't be using the Linksys in the new setup?
Sounds like you need to set the Airport Extreme up to supply PPPoE service (which the Linksys is doing now-if the modem is in bridge mode), but I will wait for your response before offering specific info.
If you've been fiddling with settings, we may need to do a hard-reset on the AX to start over. You should not be fiddling with DNS, etc. Almost always, these settings are done automatically when you have the device set up correctly.

Verizon DSL download speed not as advertised?

Well, I've been a customer of Verizon for over 5+ years now and I've had Verizon DSL for quite some time. I'm not too sure if I have either the 256kbps package or the 768kbps download speed.
My DSL modem box model is the Westell 327W.
My problem is, it has always reached a download peak of 95.4kbps, as if it was capped at that download speed. The speed never really jumps up and down, just a steady download rate of 90 ~ 95 kbps through out the day, even though I use DSL.
There are no other users besides myself that uses the internet, and wireless settings have been turned off to ensure my internet is not shared.
I do not have any type of virus on my computer, since I've switch computers very often with fresh hard drives because I tend to upgrade alot.
My current hardware and operating system specs are:
ASUS Crosshair III Formula Motherboard
AMD Phenom II X4 965 CPU [Black Edition / Overclocked: 4GHz]
2 x ATI XFX HD 5870 DDR5 (2 x 1GB) 2GB GPU [Twin Crossfire / Overclocked]
8GB (4 x 2GB) Crucial Tracer 1600 DDR3 RAM [Overclocked]
Corsair (850W Watt) Power Supply Unit
Cooler Master HAF 932 Full ATX Case
500GB Western Digital Caviar HD (Main)
250GB Western Digital Caviar HD
Prolimatech Megahalems AM3 CPU Cooler / Heatsink
2 x Asus DVD/CD Burner
Logitech G500 Gaming Laser Mouse
Logitech G15 2-Tone Gaming Keyboard
LG 30" LCD Widescreen Monitor [2560 x 1600 Resolution]
Windows 7 (64Bit) Operating System
Verizon Westell 327W DSL Modem
So I doubt it is hardware related.
My question is, is DSL suppose to be this slow and capped at 95 kbps download rate, or shall I contact a Verizon high speed internet rep because something is wrong?
also, can i "upgrade" to the new Verizon DSL with the new 1mbps download rate, for the same price I am paying right now? because I'm paying the same exact price for a slower/older version of DSL right now, which makes no sense, and I could cancel my DSL any time because my 2 year agreement has been reached years ago,
Thank you
Regards, Chris
Cheers.

I doubt the problem is with your DSL service. The Transceiver speed correspond exactly to what the 768/Kbps plan would provide. The transceiver statistics say that your DSL link is running at Kbps on the downlink side, and Kbps on the uplink side. That is the provisioning for the old 768/128 Kbps plan. If you cannot get a Kbps downlink, and/or Kbps uplink it isn't because of the DSL link.
The DSL link runs at the lower of either the provisioned speed, or the highest speed your DSL Modem can negotiate with the Central Office Equipment. You are at the provisioned speed.
So either the problem is further upstream (beyond the DSL connection ), or on your computer, perhaps due to anti-virus, or firewall settings.
You might want to run a network analyzer program such as http://miranda.ctd.anl.gov/ from the Argonne National Laboratory, and take a good look at the details of the test.

Internet Connection Issues using BEFW11S4 and Verizon DSL

I'm trying to get my son's wireless router running on our home network. The PC (WXP) works find when directly connected to the DSL modem (client IP: 192.168.1.46, DG: 192.168.1.1, DNS server 192.168.1.1, NetMask: 255.255.255.0)
When I install the BEFW11S4, I can connect to the router, reset factory defaults, release and renew IP; but the client times out when accessing the internet.
The IP info for the router is identical to that which I see on the PC when directly connected (IP: 192.168.1.46, DG: 192.168.1.1, DNS server 192.168.1.1, NetMask: 255.255.255.0)
I tried:
- Easy_LinkConnect - It fails when trying to access the internet.
I've tried pinging from my client to known good IPs, that fails
Reset to factory defaults
FW upgrades
- Is there a test untility on the router to test the WAN connection?
- Could there be a problem with the LinkSysy router IP (192.168.1.1) being the same as the WAN DG (192.168.1.1)?
Thanks in advance, Mike

Here's the latest update on the DSL/LinkSys saga. As it turns out, it had nothing to do with conflicting IPs. After peaking and poking for several days, I finally called verizon tech support. The problem was that the DSL modem (Westell 6100) needs to be in bridge mode if you're using a Linksys router (I suspect the 6100 assumes a sinle end nodes on its LAN side). However once the 6100 is in bridge mode, PPP authentication (which is done by Westell when in the router when in PPPoE) now needs to be done by all the PC's on the home network. Is there a way to have the LinkSys authenticate the PPP? Thx in advance

Verizon DSL speed/latency lower than a month ago

A little over a month ago I upgraded to the faster Verizon DSL with "speeds up to 3mbps." I wasn't expecting 3mbps and was content with the speeds I was getting, which were pretty much twice as fast as what I had before. My Westell 7500 modem gateway reported a speed/latency of around 1780/768 kbps, up/down respectfully. Recently however my download speeds have dropped and the gateway page is showing 1501/445 kbps. I have run Verizon's troubleshoot and reset the modem a few times, but it still remains at 1501. I have tried to reach customer support, but they either just ignore my email, waste my times in chats until they escalate it and then ignore it, provide me with useless information like their security/antivirus suite, or just don't answer their phone. I want to know how I can get my speed back up to what it was a week ago. Would this be considered throttling? I have done every diagnostic at various times of day that I can on my end and it seems clear that this is the ISP capping my service to the bare minimum that my plan states. Shouldn't I expect the service I was receiving when I first signed on a month ago? Otherwise, isn't that a bait-and-switch tactic? I read somewhere here that they run some sort of "optimization" at DSLAM that might lower speeds for a stabler connection. I have not had any problems with the connection being dropped or anything of that manner and the speed it was running had no hiccups. Is there a way I can get that optimization removed?

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.
Anthony_VZ
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AE & Verizon DSL with Westell 6100 Configuration Settings Question

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