After crash, users cannot use MS Office or InDesign CS2
Hi,
Our server had a couple of kernel panics last night. Once I got it back up and running, our 10 client computers could not access their user databases for Entourage, MS Word would not open, and Adobe InDesign CS2 would not work.
All the clients were running when the server went down and I'm assuming the user folders got corrupted somehow since most of them were running these apps at the time.
I've tried everything short of re-installing the software. Would this fix the problem? The MS apps are generally giving me an error code -5000 along with a dameon error, and that Entourage cannot access the user database. InDesign just reports a serious error and that it is shutting down. The error report has too many lines of code for me to decipher.
Our server is a G4 DP 1.25 w/ 2GB of RAM, 500GB mirrrored RAID drive setup running OSX Tiger Server 10.4.9. The user's home folders are stored on the server... no user information is kept on the client machines.
Any suggestions today (Sunday) would be greatly appreciated. We've got a newspaper to put out in the morning and I've been up all night already. It is going to be a long day...
Alan
Okay... got it figured out. It was actually pretty simple. I had never completely shut down the whole system at one time after the crash. Router, server, switches and clients... all together at one time (I had rebooted the server and clients separately though)...
So, after bringing everything down, then back online one by one, things started to work again. Lesson learned.
There were a few settings on the server that needed to be reset (DNS... POP in Mail services), but for the most part, things just worked once back online.
Thanks for chipping in.
Cheers,
Alan
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