Alchemy for xfi - the product state could not be determined (error 6

as the title states I have xfi platinum & installed alchemy for xfi, tried to start it & I get "the product state could not be determined (error 60)" I click any of the links & it takes me to the buy page for the audigy alchemy. I've tried uninstalling & reinstalling multiple times, also uninstalled & reinstalled my xfi drivers. No change. I can enter anything into the entry field on the activation page & It'll advance me to the next page, then when it goes to connect to creative to register. I get another error. "an error occurred while attempting to connect to the internet. (00000)" I dont have anything blocked regarding this program & have tried with my firewall disabled. Please. Help

Well I didnt follow the link, but a kind person did download an update for Windows for me, if i can find link i will post it is from USA, took over 2 hours to install/update but appears to fix this problem, i now have all the bits that windows left out back on pc, so there is a solution out there, i know the site it came from there had been 80,000 downloads in over 2 days.

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