Alert rule - Lync 2013 MP - Call reliability alert
We have SCOM 2012 and use Lync 2013 MP to monitor Lync environment. There is an alert in SCOM created by rule Call reliability alert rule from Lync MP. It is generated based on event ID 1122 from Operations Manager event log. In details there is a following
info:
The failure happens for the following modalities:
Media Type = Audio
Distinct Users Impacted = 2
Total Calls = 156
Failed Calls = 2
Failure Percentage = 1.2820512820500
This alert is generating quite often but everything is working ok, no problems with Lync. I am wondering how I can tune this rule to not generate alerts so often, only when there is a real problem. E.g. is it possible to generate alert based on the failure
percentage value (this is a body of event id 1122)?
I checked override options for this alert rule but not sure what I can do
Hi
bbelko
There is one more collection rules is involved in this process, you can override the values to reduce calll reliability alerts.
If the value changed then the alerts will reduce based on criteria.
above mentioned values are default , you can set as per your organization.
check and update the result here that will useful to others to find.
Hope you got some info.
Thanks & Regards, Kesa_Kara
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Lync 2013 PSTN calling not working with Sonus SBC 1000 over TLS and SRTP
Dear All,
We have recently installed Lync 2013 Enterprise Edition with a Pool of 3 FE Servers (MEDIATION COLLOCATED).
We need to implement TLS and SRTP with Sonus SBC 1000. However calls are not routing b/w SBC and Lync.
We are using wild card certificate with multiple SIP Domains as SAN(s), for internal FE servers as well SBC.
Also i would like to mentioned here that inbound and outbound calls are routing properly when we tested it over TCP.
When I move to TLS Only calls from Lync to SBC (outgoing) are working without encryption.
Here are the OCS Logger traces for incoming calls which are not landing on lync:
TL_INFO(TF_PROTOCOL) [1]2C5C.0D30::04/30/2014-14:35:18.020.00026518.020.00026518.020.00026518.020.00026518.020.00026518.020.00026518.020.00026518.020.000265d2
(S4,SipMessage.DataLoggingHelper:sipmessage.cs(774))[3491463749]
>>>>>>>>>>>>Outgoing SipMessage c=[<SipTlsConnection_AE0419>], 10.10.0.11:5067->10.10.7.50:25678
SIP/2.0 400 Bad Request
FROM: "3158222726"<sip:[email protected]>;tag=ac3201ce-4d7
TO: <sip:[email protected]:5067>;epid=D2091CF753;tag=f373543c
CSEQ: 2 INVITE
CALL-ID: [email protected]
VIA: SIP/2.0/TLS 10.10.7.50:5067;branch=z9hG4bK-UX-ac32-01ce-0b14
CONTENT-LENGTH: 0
SERVER: RTCC/5.0.0.0 MediationServer
------------EndOfOutgoing SipMessage
TL_INFO(TF_PROTOCOL) [1]2C5C.0D30::04/30/2014-14:35:18.027.00026518.027.00026518.027.00026518.027.00026518.027.00026518.027.00026518.027.00026518.027.000265d7
(S4,SipMessage.DataLoggingHelper:sipmessage.cs(774))[2666394843]
>>>>>>>>>>>>Outgoing SipMessage c=[<SipTlsConnection_370F030>], 10.10.0.11:58059->10.10.0.13:5061
SERVICE sip:2138797082;[email protected];user=phone SIP/2.0
FROM: <sip:2138797082;[email protected];user=phone>;epid=DCFDB95F4C;tag=17d286a93
TO: <sip:2138797082;[email protected];user=phone>
CSEQ: 3 SERVICE
CALL-ID: de750f98bdd94e908be5f2f975228ff7
MAX-FORWARDS: 70
VIA: SIP/2.0/TLS 10.10.0.11:58059;branch=z9hG4bKd47f1d3c
CONTACT: <sip:[email protected];gruu;opaque=srvr:MediationServer:CiGdW3iH5FiI3Qvr3PIKGQAA>
CONTENT-LENGTH: 630
SUPPORTED: gruu-10
USER-AGENT: RTCC/5.0.0.0 MediationServer
CONTENT-TYPE: application/msrtc-reporterror+xml
<?xml version="1.0" encoding="us-ascii"?>
<reportError xmlns="http://schemas.microsoft.com/2006/09/sip/error-reporting">
<error callId="[email protected]" fromUri="sip:3158222726;[email protected];user=phone" toUri="sip:2138797082;[email protected];user=phone" fromTag="ac3201ce-4d7"
toTag="" requestType="INVITE" contentType="application/sdp;call-type=audio" responseCode="400"><diagHeader>10013;reason="Gateway peer in inbound call is not found in topology document or does not depend
on this Mediation Server"</diagHeader><progressReports /></error></reportError>------------EndOfOutgoing SipMessage
Call
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Add to Skype
You'll need Skype CreditFree via Skype@Paul, Thanks for you response.
All ports / IP Add / DNS are defined properly. Telenet on listening port is working.
We are using Public Certificate for 3 Domains (wild card) and same is loaded and verified in SBC
I've not reviewed the OCS logs properly posted above.
What i've found or seems to me is that in a TLS Calls:
After receiving SIP Invite from SBC, mediation server started TLS Negotiation Process b/w Lync 2013 Server Pool and it fails.
SIP Domains:
contoso.com (default)
fabrikam.com
Lync FE Pool (lync.contoso.com
Here are the some more logs.
TL_INFO(TF_PROTOCOL) [0]2DF8.2930::05/01/2014-11:50:31.612.00025e49 (S4,SipMessage.DataLoggingHelper:sipmessage.cs(774))[2716989131]
<<<<<<<<<<<<Incoming SipMessage c=[<SipTlsConnection_103DFE0>], 10.10.0.11:5067<-10.10.7.50:24591
INVITE sip:[email protected]:5067 SIP/2.0
FROM: "3158222726" <sip:[email protected]>;tag=ac3201ce-ae
TO: <sip:[email protected]:5067>
CSEQ: 2 INVITE
CALL-ID: [email protected]
MAX-FORWARDS: 70
VIA: SIP/2.0/TLS 10.10.7.50:5067;branch=z9hG4bK-UX-ac32-01ce-010c
CONTACT: <sip:[email protected]:5067;transport=TLS>
CONTENT-LENGTH: 406
SUPPORTED: replaces,update,100rel
USER-AGENT: SONUS SBC1000 3.1.2v293 Sonus SBC
CONTENT-TYPE: application/sdp
ALLOW: INVITE, ACK, CANCEL, BYE, NOTIFY, OPTIONS, REFER, REGISTER, UPDATE, PRACK
P-ASSERTED-IDENTITY: "3158222726" <sip:[email protected]>
v=0
o=SBC 9 1001 IN IP4 10.10.7.50
s=VoipCall
c=IN IP4 10.10.7.50
t=0 0
m=audio 16418 RTP/AVP 8 0 101 13
c=IN IP4 10.10.7.50
a=rtpmap:8 PCMA/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=rtpmap:13 CN/8000
a=ptime:20
a=tcap:1 RTP/SAVP
a=pcfg:1 t=1
a=crypto:1 AES_CM_128_HMAC_SHA1_80 inline:pqL6Tke8pVmXPuplJ1G3+Sr9jM97H8R7iBagWzzh|2^31|1:1
a=sendrecv
------------EndOfIncoming SipMessage
TL_INFO(TF_PROTOCOL) [1]2DF8.0E04::05/01/2014-11:50:31.665.00025e8e (S4,SipMessage.DataLoggingHelper:sipmessage.cs(774))[2716989131]
>>>>>>>>>>>>Outgoing SipMessage c=[<SipTlsConnection_103DFE0>], 10.10.0.11:5067->10.10.7.50:24591
SIP/2.0 100 Trying
FROM: "3158222726"<sip:[email protected]>;tag=ac3201ce-ae
TO: <sip:[email protected]:5067>
CSEQ: 2 INVITE
CALL-ID: [email protected]
VIA: SIP/2.0/TLS 10.10.7.50:5067;branch=z9hG4bK-UX-ac32-01ce-010c
CONTENT-LENGTH: 0
------------EndOfOutgoing SipMessage
TL_INFO(TF_CONNECTION) [1]184C.0EFC::05/01/2014-11:50:32.652.00025f32 (SIPStack,SIPAdminLog::WriteConnectionEvent:SIPAdminLog.cpp(454))[946832530] $$begin_record
Severity: information
Text: TLS negotiation started
Local-IP: 10.10.0.11:5061
Peer-IP: 10.10.0.11:52529
Connection-ID: 0x10BE00
Transport: TLS
$$end_record
TL_INFO(TF_PROTOCOL) [1]184C.0EFC::05/01/2014-11:50:32.669.00026236 (SIPStack,SIPAdminLog::ProtocolRecord::Flush:ProtocolRecord.cpp(265))[1853494582] $$begin_record
Trace-Correlation-Id: 1853494582
Instance-Id: 425D
Direction: incoming
Peer: 10.10.0.11:52529
Message-Type: request
Start-Line: NEGOTIATE sip:127.0.0.1:5061 SIP/2.0
FROM: <sip:contoso.com>;ms-fe=LYNCFE1.fabrikam.com
TO: <sip:contoso.com>
CALL-ID: aa53739ef9b34b93ba9c97d3ee56cb99
CSEQ: 1 NEGOTIATE
VIA: SIP/2.0/TLS 10.10.0.11:52529
MAX-FORWARDS: 0
CONTENT-LENGTH: 0
SUPPORTED: NewNegotiate
SUPPORTED: ECC
REQUIRE: ms-feature-info
SERVER: RTC/5.0
$$end_record
TL_INFO(TF_CONNECTION) [1]184C.0EFC::05/01/2014-11:50:32.669.0002636e (SIPStack,SIPAdminLog::WriteConnectionEvent:SIPAdminLog.cpp(383))[946832530] $$begin_record
Severity: information
Text: Connection established
Peer-IP: 10.10.0.11:52529
Peer: lync.contoso.com:52529;ms-fe=LYNCFE1.fabrikam.com
Peer-Cert: contoso.com(LYNCFE1.fabrikam.com)
Transport: M-TLS
Data: alertable="yes"
$$end_record
TL_WARN(TF_CONNECTION) [1]184C.0EFC::05/01/2014-11:50:32.669.00026387 (SIPStack,SIPAdminLog::WriteConnectionEvent:SIPAdminLog.cpp(386))[946832530] $$begin_record
Severity: warning
Text: The pool FQDN provided by the peer in its NEGOTIATE feature information does not match the pool configured in CMS for the server FQDN that it provided
Peer-IP: 10.10.0.11:52529
Peer: lync.contoso.com:52529;ms-fe=LYNCFE1.fabrikam.com
Peer-Cert: contoso.com(LYNCFE1.fabrikam.com)
Transport: M-TLS
Data: fqdn="LYNCFE1.fabrikam.com";pool="contoso.com";expected-fqdn="lync.contoso.com";info="Possible server configuration issue"
$$end_record
TL_INFO(TF_DIAG) [1]184C.0EFC::05/01/2014-11:50:32.670.000265be (SIPStack,SIPAdminLog::WriteDiagnosticEvent:SIPAdminLog.cpp(802))[1853494582] $$begin_record
Severity: information
Text: Routed a locally generated response
SIP-Start-Line: SIP/2.0 200 OK
SIP-Call-ID: aa53739ef9b34b93ba9c97d3ee56cb99
SIP-CSeq: 1 NEGOTIATE
Peer: lync.contoso.com:52529;ms-fe=LYNCFE1.fabrikam.com
$$end_record
TL_INFO(TF_PROTOCOL) [1]184C.0EFC::05/01/2014-11:50:32.670.00026615 (SIPStack,SIPAdminLog::ProtocolRecord::Flush:ProtocolRecord.cpp(265))[1853494582] $$begin_record
Trace-Correlation-Id: 1853494582
Instance-Id: 425E
Direction: outgoing;source="local"
Peer: lync.contoso.com:52529;ms-fe=LYNCFE1.fabrikam.com
Message-Type: response
Start-Line: SIP/2.0 200 OK
FROM: <sip:contoso.com>;ms-fe=LYNCFE1.fabrikam.com
To: <sip:contoso.com>;tag=C3A751556F332F7265E9BA2517C878D4
CALL-ID: aa53739ef9b34b93ba9c97d3ee56cb99
CSEQ: 1 NEGOTIATE
Via: SIP/2.0/TLS 10.10.0.11:52529;ms-received-port=52529;ms-received-cid=10BE00
Content-Length: 0
Require: ms-feature-info
Supported: NewNegotiate,OCSNative,ECC,IPv6,TlsRecordSplit
Server: RTC/5.0
$$end_record
TL_INFO(TF_PROTOCOL) [1]2DF8.1078::05/01/2014-11:50:32.671.000266da (S4,SipMessage.DataLoggingHelper:sipmessage.cs(774))[720988281]
>>>>>>>>>>>>Outgoing SipMessage c=[<SipTlsConnection_F8A09B>], 10.10.0.11:52529->10.10.0.11:5061
SERVICE sip:2138797082;[email protected];user=phone SIP/2.0
FROM: <sip:2138797082;[email protected];user=phone>;epid=16FEE4A02E;tag=22fd877f3a
TO: <sip:2138797082;[email protected];user=phone>
CSEQ: 3 SERVICE
CALL-ID: ac0f7bc4cdc94c1dbd0bb51c7c02c890
MAX-FORWARDS: 70
VIA: SIP/2.0/TLS 10.10.0.11:52529;branch=z9hG4bK67a4c9d1
CONTACT: <sip:[email protected];gruu;opaque=srvr:MediationServer:CiGdW3iH5FiI3Qvr3PIKGQAA>
CONTENT-LENGTH: 628
SUPPORTED: gruu-10
USER-AGENT: RTCC/5.0.0.0 MediationServer
CONTENT-TYPE: application/msrtc-reporterror+xml
- <reportError xmlns="http://schemas.microsoft.com/2006/09/sip/error-reporting">
- <error callId="[email protected]"
fromUri="sip:3158222726;[email protected];user=phone"
toUri="sip:2138797082;[email protected];user=phone"
fromTag="ac3201ce-ae"
toTag=""
requestType="INVITE"
contentType="application/sdp;call-type=audio"
responseCode="400">
<diagHeader>10013;reason="Gateway peer in inbound call is not found in topology document or does not depend on this Mediation Server"</diagHeader>
<progressReports/>
- </error>
------------EndOfOutgoing SipMessage -
Lync 2013 missed calls in outlook
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Lync 2013 Emergency Calling - Including Another User (Conference)
Hi all
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Thanks
BenHi NeoburnerS,
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In addition, you could post the question on MSDN Lync SDK forum and more developing experts will help to verify if this can be achieved using Lync SDK. Thank you for your understanding.
http://social.msdn.microsoft.com/Forums/en-US/communicatorsdk/threads
Best regards,
Eric -
Lync 2013 conference call issue
Hi there.
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One more strange thing.
A collegue of mine have created a Lync Online Meeting on calendar on this day. And when this problematic lync user tries to connect to this conference meeting he gets disconnected (and no event errors... just some warnings with error code 0). Even if
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It seems like this user is unable to connect to meeting which were organized "in the past". Very strange and dont know where to take a look for the root of the problem.
Our configuration:
We have 2 front end servers STD in pool pairing.
One edge pool with two edge serevrs.
And TMGproxy server for meet now links and mobile clients.
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http://www.microsoft.com/en-us/download/details.aspx?id=39968
Madushka Dias : MCITP(Lync Server 2010 Administrator) & MCTS - Active Directory) - http://uctechi.blogspot.com/ | Live - [email protected] | If got your answer don't forget to Rate as an Answer -
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Client IP
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192.168.34.98
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192.168.34.98
av.domain.com Public IP
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53112
192.168.34.98
av.domain.com Public IP
UDP
53112
192.168.34.98
av.domain.com Public IP
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53112
192.168.34.98
av.domain.com Public IP
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a=candidate:1 1 UDP 2130706431 192.168.136.120 3564 typ host
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a=candidate:3 1 UDP 184548351 "AV Public IP" 53112 typ relay raddr 192.168.136.120 rport 11668
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a=candidate:4 2 TCP-ACT 174847998 "AV Public IP" 58797 typ relay raddr 192.168.136.120 rport 13338
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Any tips to isolate it a bit more ? I'll provide more info as required.
Thank YouI appreciate your response.
The first one i already know and in fact it creates my doubt:
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For internal p2p calls - ICE is done on FrondEnd or Edge ?
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Second link doesn't help to answer that question either :( as focuses on ext - int call scenario )
I believe i am missing some basics here. Thank You & Regards -
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2008-01-31 14:46:35,303 [ActionThreadPool (dynamic 11304)] ERROR - EventEngine Action exception: EEInstEv218066 EEInstAct218065 Rule Id: 1 exception: The operation has timed-out. (http://mcsbpel:8888/orabpel/MAEF/svcMaefErrorAlert/1.0)
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at Oracle.BAM.EventEngine.Actions.TakeExternalAction.TakeAction(String strSysIterID, Hashtable oParameters, String strDatasetName, XmlDocument xmlSchemaDoc, IDictionary intDataDictionary)
at Oracle.BAM.EventEngine.Actions.ActionProcessor.ExternalAction(ActionQueueItem oActionQueueItem)
at Oracle.BAM.EventEngine.Actions.ActionProcessor.ActionHandler(Object state, DateTime requestEnqueueTime)
2008-01-31 14:46:35,303 [ActionThreadPool (dynamic 11304)] WARN - EventEngine Exception stack trace: at Oracle.BAM.Middleware.EventEngine.ExternalActions.WebServiceCaller.TakeAction(Hashtable oParameters, String strDataObject, Hashtable oDataValues, Hashtable oDataTypes)
at Oracle.BAM.EventEngine.Actions.TakeExternalAction.TakeAction(String strSysIterID, Hashtable oParameters, String strDatasetName, XmlDocument xmlSchemaDoc, IDictionary intDataDictionary)
at Oracle.BAM.EventEngine.Actions.ActionProcessor.ExternalAction(ActionQueueItem oActionQueueItem)
at Oracle.BAM.EventEngine.Actions.ActionProcessor.ActionHandler(Object state, DateTime requestEnqueueTime)I should note that both BPEL and BAM are at version 10.1.3.1
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How to create Alert Rules???
Hi all,
iam creating Alert rule,i have doughts in creating Alert Rule.
In Alert Rule Definition we have two check boxes.
1)Rule active
2)Suppress multiple alert of this rule
what does this two check boxs do,dont give me links please explain me
in condtions we have drop down in that we have three options.
1)Not relevent
2)yes
3)no
what all this three means.
iam checking for INBOUND and OUTBOUND interfaces idoc to file and file to idoc sceanrios.
should i give all sender and receiver details...
after creating Alert rules sholud i create any thing in ALERTINBOX.......please giave me all details of alerts.
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Regards,
Phani
Points will be rewarded if Helpfulgo through this
blog on step by step process configuration.
https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/2328. [original link is broken] [original link is broken] [original link is broken]
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide
For BPM
Alert Message - BPM
Also check this
/people/michal.krawczyk2/blog/2005/03/13/alerts-with-variables-from-the-messages-payload-xi--updated
/people/sap.user72/blog/2005/01/14/alert-management--improving-monitoring-of-your-landscape
/people/sap.user72/blog/2005/03/03/alert-management--use-it-in-ccms-to-shorten-response-times-for-business-critical-situaltions
http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/content.htm.
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/9418d690-0201-0010-85bb-e9b2c1af895b -- How to setup alerts for monitoring in XI 3.0
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/003de490-0201-0010-68a4-bf7a1e1fd3a5 -- Monitoring in XI 3.0
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide
/people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
/people/community.user/blog/2006/10/16/simple-steps-to-get-descriptive-alerts-from-bpm-in-xi
Alerts
transaction handling in XI
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Auto triggering of alerts
transaction handling in XI
SCOT
not sending email from alert inbox
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/people/sap.user72/blog/2005/11/24/xi-configuring-ccms-monitoring-for-xi-part-i
/people/sap.user72/blog/2005/12/05/xi-grmg-customizing-for-xi-ccms-heartbeat-monitoring-part-ii
/people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3
Thanks
<b>Reward if it is useful</b>
regards
sasi
Message was edited by:
RSK -
Hi Experts,
i am working on ccms alerts. am done with the alert configurations now. Am at the final stage -ALERT RULE. now i want to receive alerts for all channels except for one particular sender and receiver service. please let me know how do i exclude this. Like if i give " * " in all the condition, everything will be included. Do i have to specify not equal to SENDER1_BS something like that?
thanks.
kananhi all , please respond on how to exclude particular Buss Service in the Alert Rule "Condition". I am setting alert only for channels.
thanks.
kanan -
Regarding Defining Alert Rules
Hi Everyone,
I was trying to Configure Alerts.
I had defined Alert category in Tcode:ALRTCATDEF. Add the Recepient
Then I log on to RWB and choose *Alert configuration*
I was trying to define Alert Rule, I had Given Description, selected Alert Category, But Add Rule and Change Rule Is Disabled. How to define the Rules.
One more thing is, Under Conditions, We have option as Connected to Message, If I select Yes or No, I get error page saying " Access via 'NULL' object reference not possible"
When I checked the same In ST22, I found "OBJECTS_OBJREF_NOT_ASSIGNED"
Do I need to Configure anything else.
I am finding Difficult in Defining Alert Rules. Any Help would be Appreciated.
Regards,
Varun
Edited by: Varun on Dec 17, 2008 6:38 PMIssue Is solved when I changed the Cookies Settings, thus Add Rule Option Is Enabled
Regards,
Varun -
Lync 2013 call forwarding (working and non-working scenario)
Hi guys!
We are trying to solve a non-working scenario in Lync 2013 voip calling.
SCENARIO 1 that does not work:
Person A with a mobile phone calls Person B who's telephone number is not located on Lync SIP TRUNK. Person B answers the call and then he wishes to transfer this call to Person C. He call Person C until he hears call ringing tone from him
and then he transfer this call to him. When Person C answer the call he does not hear Person A and call get's disconnected after cca. 20seconds.
SCENARIO 2 that does work:
Person A with a mobile phone calls Person B who's telephone number is not located on Lync SIP TRUNK. Person B wishes to transfer this call to Person C who's number is located on Lync SIP trunk. In this scenario he first wait that Person C
answer/accept his call, then he transfer call from Person A to him. This way Person C is able to hear Person A.
Anyway how to figure it out if this is a problem on provider side or on Lync 2013 server side?
with best regards,
bostjancRefer support wasn't set to none.
If we change it to none, and restart Mediation service, unfortunatelly there are no differences.
We have also tried editing: C:\Program Files\Microsoft Lync Server 2013\Mediation Server\MediationServerSvc.exe.config
FROM:
<?xml version="1.0" encoding="utf-8"?>
<configuration>
<runtime>
<generatePublisherEvidence enabled="false"/>
</runtime>
</configuration>
TO:
<?xml version="1.0" encoding="utf-8"?>
<configuration>
<appSettings>
<add key="20.20.20.20.ReferredBySupported" value="true"/>
</appSettings>
<runtime>
<generatePublisherEvidence enabled="false"/>
</runtime>
</configuration>
But that didn't do anything useful.
bostjanc -
Alert category : Alert Rules
hi experts
I have created two Alert category for one Interface (AE n IE). in my scenario there are 4 different inbound idocs so i have to raise an alert when the connectivity between the PI n the external systems are lost. for this to happen should i create four different Alert catogries or is it possible only to cretae 4 different Alert rules for AE n fou different Alert rules for the IE for the first created Alert catogries????
plz help me out
thanx in advanceHi
>should i create four different Alert catogries or is it possible only to cretae 4 different Alert rules for AE n fou different Alert >rules for the IE for the first created Alert catogries????
Total 4 Alert rules are enough.
At the time of creating the alert rule, if you select the AE it will display only adapter related errors if it is IE then it will display only integration errors. If you mention no restriction then it will display any type of error so at this time 4 alert rules are enough.
Regards
Ramesh -
Multiple alert rules for alert category?
Hi,
I have created Alert Categories and assigned Alert Rules for them. <b>Can I assign multiple Alert rules for the same alert category?</b> I mean RTW--> Alert Configuration lets me do it. But when I test it by running report RSALERTTEST, I could get only error for one alert rule, even though I defined multiple alert rules. I haven't tested with real error out scenarios. Any update on this would be helpful.
Thanx&Regards
NavinHi Navin,
1) the report requires authorization object S_XMB_AUTH with area MONCONFIG and activity 02. It's actually part of the standard role SAP_XI_ADMINISTRATOR_ABAP.
2) sorry, don't know that, but you might want to check SAP Note 913858 for troubleshooting the alerting. it contains the following statement:
<i>Q10: Why are sometimes certain error categories (e.g. SXMS_TO_ADAPTER_ERRTXT) not filled?
A10: This is due to an error in the Business Object Repository when the value of a container variable exceeds 255 characters. Please implement the correction described in note #947738.</i>
3) You can configure alert rules for the way from the sender to the BPM and from the BPM to the sender. If anything happens in that communication you will get an alert. However as far as i know, the only way to trigger an alert for something that happens within the BPM is by using an according control step.
Regards
Christine -
Lync 2013 Server / Roles & Components
Lync
2013 Server / Roles & Components
Front End
User authentication and registration
Presence information and contact card exchange
Address book services and distribution list expansion
IM functionality, including multiparty IM conferences
Web conferencing, PSTN Dial-in conferencing and A/V conferencing (if deployed)
Application hosting, for both applications included with Lync Server (for example, Conferencing Attendant and Response Group application), and third-party applications
Primary store for user and conference data. Information about each user is replicated among Front End Servers in the pool
Optionally, Monitoring, to collect usage information in the form of call detail records (CDRs) and call error records (CERs). This information provides metrics about the quality of the media (audio and video) traversing your network for both Enterprise
Voice calls and A/V conferences.
Web components to supported web-based tasks such as web scheduler and join launcher.
One Front End pool runs the Central Management Server DB, which manages and deploys basic configuration data to all servers running Lync
Optionally, Archiving, to archive IM communications and meeting content for compliance reasons.
Optionally, if Persistent chat is enabled, Persistent Chat Web Services for Chat Room Management and Persistent Chat Web Services for File Upload/Download.
Back End
Database server running Microsoft SQL Server
Provide the DB services for the Front End pool
Acts as backup store for the pool’s user and conference data
Primary stores for other DB’s like Response Group
High Availability for the BE DB is provided via SQL Mirroring
Optional Witness to enable automatic failover for BE
SQL Sever 2008 R2 or higher required for SQL Mirroring
Edge Server
Enable users to communicate and collaborate with users outside the organization’s firewall
Comprises four separate server roles
Access Edge – Acts as a secure proxy for all remote Lync signaling traffic
Remote Access
Federation
Public IM Connectivity (PIC)
Web Conferencing Edge – Enable remote users to participate in Web conferences with internal or remote workers
A/V Edge – Responsible for secure relay of A/V media among internal, external, and federated contacts
XMPP Gateway – Allows IM/P with XMPP federated contacts
Reverse Proxy
Simple URL Publishing – Required for users to join Lync meetings
Web Conferencing Content – Users download meeting content (PowerPoint, Whiteboard, and Poll data) via Lync Web Services when in meeting
Address Book & Distribution List Expansion – Required for users to download Lync Address Book and perform DL expansion
User Certificates – Provides client certificate authentication via Lync Web Services
Device Updates – Provides software updates to Lync IP endpoints
Mobility – Provides connectivity for mobile clients via Lync Web Services
Mediation Server
Translates signaling and media between Lync Server and PSTN, IP-PBX, or SIP Trunk
Can be co-located on Front End or separated as stand-alone Server dependent on call volume
Role facilitates dial-in conferencing
Capacity
Co-located = 150 Concurrent Calls
Standalone = 1100 Concurrent Calls
Persistent Chat
Enable users to participate in multiparty, topic-based conversations that persist over time
Pchat Front End server role runs persistent chat service
Pchat Back End server stores chat content and compliance events
Geographic DR is provided via stretched pool and SQL log shipping to replicate DB info
150k provisioned users / 80k concurrent users
Archiving
Uses SQL Server 2008 R2 or SQL Server 2012 for DB
Capable of archiving the following:
Peer-to-peer IM
Multiparty IM
Web Conferences, including uploaded content and events
A/V for peer-to-peer IM and web conferences
Web conferencing annotations and polls
Monitoring
Agent that runs on each Front End Server that collects and manages information from the Front End and Mediation Servers
Stored on SQL Server DB
Leverages SQL Server Reporting Services for creation of reports related to call quality and metrics
Office Web Apps Server
External server leveraged for rendering PowerPoint slides within the Lync client and Lync Web App
Typically leveraged within SharePoint deployments to deliver browser-based versions of Microsoft Office applications
System Center Ops Mgr
Health configuration in Lync Server 2013 is built around System Center Operations Manager and the use of Lync Server Management Packs. These Management Packs include a number of new features and enhancements, including:
Feature
Description
Synthetic Transactions
Windows PowerShell cmdlets that can be run from various locations to ensure that end user scenarios such as sign-in, presence, IM, and conferencing are readily available to end users.
Call Reliability Alerts
Database queries for Call Detail Records (CDR). These records are written by Front End Servers to reflect whether end users were able to connect to a call or why a call was terminated. These queries result in alerts that indicate when a wide range of end
users are experiencing connectivity issues for peer-to-peer calls or basic conferencing functionality.
Media Quality Alerts
Database queries that look at Quality of Experience (QoE) reports published by clients at the end of each call. These queries result in alerts that pinpoint scenarios where users are likely to be experiencing poor media quality during calls and conferences.
The data is built upon key metrics such as packet latency and loss, metrics that are known to directly contribute to call quality.
Component Health
Individual server components raise alerts by using event logs and performance counters. These alerts indicate failure conditions that can severely impact one or more end user scenarios. These alerts can also indicate a variety of other failure conditions,
including services not running, high failure rates, high message latency, or connectivity issues.
Dependency Health
Failures can occur for a variety of external reasons. The management packs now monitor and collect data for some of the critical external dependencies that might indicate severe issues, including IIS availability, CPU and memory usage of servers and processes,
and disk metrics.
Exchange UM
http://www.contactcenterarchitects.com/lync-2013-server-roles-components/Hi,
Thank you for sharing the information. It is useful for others who not understand Lync Server Roles and Components. You time and effort are appreciated.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
Unable to call or receive call from contacts in Lync 2013 in Blackberry 10 OS
Hi,
I have installed apk file of Lync 2013 in my BB 10.
All features are working fine except the call part.
1. When I am making call (as Lync Call), the phone is trying to connect the contact but after two tries the call gets ended without connecting.
2. When someone is calling me thru lync and I am online in my mobile, the call is not coming to me, but a alert is showing as a text ping. Although the contact can hear the calling tune in his lync.
Please help.
Thanks in advanceFrom My understanding For Blackberry devices only Instant messaging is supported
via Enterprise Bes server product
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer" Regards Edwin Anthony Joseph
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