Alert rule - Lync 2013 MP - Call reliability alert

We have SCOM 2012 and use Lync 2013 MP to monitor Lync environment. There is an alert in SCOM created by rule Call reliability alert rule from Lync MP. It is generated based on event ID 1122 from Operations Manager event log. In details there is a following
info:
The failure happens for the following modalities:
Media Type = Audio
Distinct Users Impacted = 2
Total Calls = 156
Failed Calls = 2
Failure Percentage = 1.2820512820500
This alert is generating quite often but everything is working ok, no problems with Lync. I am wondering how I can tune this rule to not generate alerts so often, only when there is a real problem. E.g. is it possible to generate alert based on the failure
percentage value (this is a body of event id 1122)?
I checked override options for this alert rule but not sure what I can do

Hi
bbelko
There is one more collection rules is involved in this process, you can override the values to reduce calll reliability alerts.
If the value changed then the alerts will reduce based on criteria.
above mentioned values are default ,  you can set as per your organization.
check and update the result  here that will useful to others to find.
Hope you got some info.
Thanks & Regards, Kesa_Kara

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    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide
    /people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
    /people/community.user/blog/2006/10/16/simple-steps-to-get-descriptive-alerts-from-bpm-in-xi
    Alerts
    transaction handling in XI
    /people/michal.krawczyk2/blog/2005/03/13/alerts-with-variables-from-the-messages-payload-xi--updated
    • Auto triggering of alerts
    transaction handling in XI
    • SCOT
    not sending email from alert inbox
    CCMS ALERTS
    /people/sap.user72/blog/2005/11/24/xi-configuring-ccms-monitoring-for-xi-part-i
    /people/sap.user72/blog/2005/12/05/xi-grmg-customizing-for-xi-ccms-heartbeat-monitoring-part-ii
    /people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3
    Thanks
    <b>Reward if it is useful</b>
    regards
    sasi
    Message was edited by:
            RSK

  • Setting alert rule in RWB

    Hi Experts,
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    thanks.
    kanan

    hi all , please respond on how to exclude particular Buss Service in the Alert Rule "Condition". I am setting alert only for channels.
    thanks.
    kanan

  • Regarding Defining Alert Rules

    Hi Everyone,
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    I had defined Alert category in Tcode:ALRTCATDEF. Add the Recepient
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    One more thing is, Under Conditions, We have option as Connected to Message, If I select Yes or No, I get error page saying " Access via 'NULL' object reference not possible"
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    Regards,
    Varun
    Edited by: Varun on Dec 17, 2008 6:38 PM

    Issue Is solved when I changed the Cookies Settings, thus Add Rule Option Is Enabled
    Regards,
    Varun

  • Lync 2013 call forwarding (working and non-working scenario)

    Hi guys!
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    SCENARIO 2 that does work:
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    answer/accept his call, then he transfer call from Person A to him. This way Person C is able to hear Person A.
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    with best regards,
    bostjanc

    Refer support wasn't set to none.
    If we change it to none, and restart Mediation service, unfortunatelly there are no differences.
    We have also tried editing: C:\Program Files\Microsoft Lync Server 2013\Mediation Server\MediationServerSvc.exe.config
    FROM:
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    <configuration>
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      </runtime>
    </configuration>
    But that didn't do anything useful.
    bostjanc

  • Alert category : Alert Rules

    hi experts
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    plz help me out
    thanx in advance

    Hi
    >should i create four different Alert catogries or is it possible only to cretae 4 different Alert rules for AE n fou different Alert >rules for the IE for the first created Alert catogries????
    Total 4 Alert rules are enough.
    At the time of creating the alert rule, if you select the AE it will display only adapter related errors if it is IE then it will display only integration errors. If you mention no restriction then it will display any type of error so at this time 4 alert rules are enough.
    Regards
    Ramesh

  • Multiple alert rules  for alert category?

    Hi,
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    Thanx&Regards
    Navin

    Hi Navin,
    1) the report requires authorization object S_XMB_AUTH with area MONCONFIG and activity 02. It's actually part of the standard role SAP_XI_ADMINISTRATOR_ABAP.
    2) sorry, don't know that, but you might want to check SAP Note 913858 for troubleshooting the alerting. it contains the following statement:
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    A10: This is due to an error in the Business Object Repository when the value of a container variable exceeds 255 characters. Please implement the correction described in note #947738.</i>
    3) You can configure alert rules for the way from the sender to the BPM and from the BPM to the sender. If anything happens in that communication you will get an alert. However as far as i know, the only way to trigger an alert for something that happens within the BPM is by using an according control step.
    Regards
    Christine

  • Lync 2013 Server / Roles & Components

    Lync
    2013 Server / Roles & Components 
    Front End
    User authentication and registration
    Presence information and contact card exchange
    Address book services and distribution list expansion
    IM functionality, including multiparty IM conferences
    Web conferencing, PSTN Dial-in conferencing and A/V conferencing (if deployed)
    Application hosting, for both applications included with Lync Server (for example, Conferencing Attendant and Response Group application), and third-party applications
    Primary store for user and conference data.  Information about each user is replicated among Front End Servers in the pool
    Optionally, Monitoring, to collect usage information in the form of call detail records (CDRs) and call error records (CERs). This information provides metrics about the quality of the media (audio and video) traversing your network for both Enterprise
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    Web components to supported web-based tasks such as web scheduler and join launcher.
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    Optionally, Archiving, to archive IM communications and meeting content for compliance reasons.
    Optionally, if Persistent chat is enabled, Persistent Chat Web Services for Chat Room Management and Persistent Chat Web Services for File Upload/Download.
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    Database server running Microsoft SQL Server
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    Acts as backup store for the pool’s user and conference data
    Primary stores for other DB’s like Response Group
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    Optional Witness to enable automatic failover for BE
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    Edge Server
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    Federation
    Public IM Connectivity (PIC)
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    XMPP Gateway – Allows IM/P with XMPP federated contacts
    Reverse Proxy
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    Web Conferencing Content – Users download meeting content (PowerPoint, Whiteboard, and Poll data) via Lync Web Services when in meeting
    Address Book & Distribution List Expansion – Required for users to download Lync Address Book and perform DL expansion
    User Certificates – Provides client certificate authentication via Lync Web Services
    Device Updates – Provides software updates to Lync IP endpoints
    Mobility – Provides connectivity for mobile clients via Lync Web Services
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    Translates signaling and media between Lync Server and PSTN, IP-PBX, or SIP Trunk
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    Persistent Chat
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    Archiving
    Uses SQL Server 2008 R2 or SQL Server 2012 for DB
    Capable of archiving the following:   
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    Multiparty IM
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    A/V for peer-to-peer IM and web conferences
    Web conferencing annotations and polls
    Monitoring
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    Office Web Apps Server
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    Typically leveraged within SharePoint deployments to deliver browser-based versions of Microsoft Office applications
    System Center Ops Mgr
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    Description
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    Windows PowerShell cmdlets that can be run from various locations to ensure that end user scenarios such as sign-in, presence, IM, and conferencing are readily available to end users.
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    Individual server components raise alerts by using event logs and performance counters. These alerts indicate failure conditions that can severely impact one or more end user scenarios. These alerts can also indicate a variety of other failure conditions,
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    Exchange UM
    http://www.contactcenterarchitects.com/lync-2013-server-roles-components/

    Hi,
    Thank you for sharing the information. It is useful for others who not understand Lync Server Roles and Components. You time and effort are appreciated.
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

  • Unable to call or receive call from contacts in Lync 2013 in Blackberry 10 OS

    Hi,
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    Thanks in advance

    From My understanding For Blackberry devices only Instant messaging is supported
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    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer" Regards Edwin Anthony Joseph

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