Another Speed issues thread

I have been with infinity about a month now and thought it was time to sort out my speed.
I performed a speed test about 2 hours ago, then restarted my HH and just done another - they are about the same.  Done using a wired connection.
When the engineer installed, he said his tests were coming back at the full 40/10.
Download speedachieved during the test was - 15020 Kbps
For your connection, the acceptable range of speedsis 12000-38710 Kbps .
Additional Information:
IP Profile for your line is -38710 Kbps
Upload speed achieved during the test was - 8338 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 10000 Kbps
Does anyone have any suggestions?  Submit a support ticket?
Thanks!

Thanks for the suggestions - here goes!
Because of that ping test, I did a speed test to the Milton Keynes server....
Frustraiting!!

Similar Messages

  • Unfortunately another speed issue

    II have had infiinity installed on the 26th April.
    For the first 10 days i had a profile of 77.4mb down and 20 up getting speeds steadily at this
    on the 11th day, it dropped to 65.1md down and 20mb up was getting close to this a fair drop but i had been estimated to get 62.1 so still good.
    1 week lated it dropped to 52.99 down and 20 up but on on speed test only getting 8 up
    today it has dropped again to 45.18mb down.
    I appreciate that it can fluctuate but my brother just had it installed from the same cabinet and he is further away and is getting a steady 64.15mb down. i am no more than 250m cabel length from the cabinet
    can some one help its still alot better than the 0.5mb i was getting on adsl but its a fair drop for no reason, the only thing that i can think of is i was one of the first to get it installed from my cabinet now there is over 70 done.
    Please help Mods
    Thanks

    ray_dorset wrote:
    Try a factory reset of the Home Hub 3. It's known problem, and may take more than 5 factory resets.
    There are some funny issues in this are with the Home Hub 3. I do think it is worth doing this just to make sure that the Home Hub 3 is not the issue.
    Kami666 - you mentioned that there is another line in your property. That line will almost certainly be in the same twisted pair bundle that the line that you are having issue with is. What is running on the other line?
    Have you tried taking the face plate off of the master socket and using the connection directly? Does   this change the sync rate in any way?
    Answers to the above will help us sort out your issue.
    Infinidim
    Megadodo Publications
    Ursa Minor Beta
    If you want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side
    If the the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Yet another speed issue posting

    Dear BT Bods,
    I don't know why having subscribed BT Infinity on the promise of better speed and stability that I now find niether to be the case, and beginning to regret ever buying it.
    So to cut the chase, and save your time and mine, I am a senior architect working for the core network of a very large UK and global operator, so spare me the script and the brush overs.
    I live in Greenford, postal code area UB6 8xx.
    The service is painfully slow, and utter rubbish when it comes to streaming anything, and that's nothing to say of the 75Mb/25Mb speed check I did prior to ordering the line.
    To cut a very long story short: I have just paid my first bill, and unless the is sorted immediately, then I am going to formally write to you to disconnect the service, and I don't care what the Ts&Cs say - we can always tango in court if it comes to that. I will not be bullied into a 1-year (dis)service.

    Probably worth running the speedtest at http://speedtest.btwholesale.com/ and after the test choose ‘Further Diagnostics’ and post the speeds and the profiles that this gives.  The mods will want to see this anyway when they get time to process your issue.
    I assume you are running over ethernet, not wireless?  You could try ruling out HomeHub issues by making a direct PPPoE connection from your computer to the modem (user: [email protected], password: bt will work).
    Check the telephone ciruit has not been star wired: with extensions coming off junction boxes between the incoming telephone line feed and the master socket.  That's a fairly common mistake than can lead to instability.
    Don't forget that the service guarantees for domestic broadband are very different from those expected for the core network of a very large UK and global operator.  However, for most people Infinity does provide a fast and very stable connection.

  • Another battery issue thread

    hello heres my **bleep** battery story.
    On 11/13/12  at 7pm I received my cyan lumia 920.The battery came with about 30% battery life and i played around with it for a little bit and put it on the charger. At 7am i removed the phone from the charger and went to work.  between 7am to 12 pm
    -I checked my email  3 times
    -made 3 phone calls ranging  from 3-8 minutes
    -sent 3 texted messages
    -checked twitter for maybe 5 minutes
    -took 1 picture 
    -was on this forum reading some posts for about 10 minutes
    and my battery dropped down to 52% from 100%
    i called Nokia regarding this and i was on the phone with  a rep and that phone call last 6 minutes and my battery  went from 52% to  39%.By 1pm i had about 15% left. i called att about getting a replacentment  and my  battery dropped to  9% after 4 minutes.( if i return my phone to  an att store i cant get a cyan. i have to  mail it in and be without a phone for 2-3 weeks)
    is this normal for thsi phone? did i just buy a phone with a sub par day time camera and a battery that wont last  a few hours?
    I have  
    -2 emails emails set to  sync  every hour
    -battery saver on 
    -wifi off
    -bluetooth off
    -1 app running in the background (battery level app)
    -tap to send off
    -location on
    -kids corner off
    -brightness auto
    -find my phone off
    -feedback off
    -high sensitivity off

    Hi Joeynox and Sam87,
    I too had battery issues with my new 920 when I received it, however after about two or three days and a couple of battery charge cycles, it stabilised and "broke itself in". I now get about 12 hours usage and still having 35% left after making 20 or so text messages, 2 two minute phone calls, ten minutes of Angry Birds, 15 minutes of browsing the internet, and listening to music on the phone all day, with the phone not being in flight mode.
    If you are still having problems after a couple more days, i would suggest performing a hard reset, then if that doesn't work, to take your phone back to your point of purchase at AT&T. We have had numerous complaints and they seem to affect AT&T models of the 920, may have something to do with the AT&T applications installed on it causing conflict.
    Also turn off your NFC through tap+send in the Settings, that may help....

  • Another speed issue

    Hi all this is my first post so go easy on me
    My Internet connection lately has become really slow and over the past few months I have this big red/yellow "B" symbol saying there's something wrong with broadband.
    I don't know much to do with router/Internet connections so bare with me, it would be nice if I could have a step by step guide to solve this problem.

    welcome to the forum
    in order for the forum members to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com or http://bt.custhelp.com/app/answers/detail/a_id/935​4/c/346,4740,5520 and post the results .
    are you connected directly to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
    Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
    Someone may then be able to offer help/assistance/suggestions to your problem
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Another speed / disconnection issues thread

    Hi all,
    I'm getting quite frustrated with getting a problem on my line fixed, that's affecting both broadband and telephone service. This has been going on (on and off) since summer last year.
    Using a BT Homehub 2, the connection started dropping quite frequently, and a noise appeared on the phone line - bad enough that I couldn't use it for calls as I couldn't hear what the other person was saying. After multiple telephone engineer visits (about 5 different engineers - it was an intermittent fault, so difficult to trace I believe) they narrowed it down to a section of overhead cable that was rubbing against a tree branch. It took a complaint to BT to actually get this section of cable replaced though. This takes us up to around November last year.
    Since then we had a couple of months of reasonably stable service (the noise had all but disappeared and broadband was connected at a regular 2.5mbps). However recently the noise has returned on the phone line and the broadband issues have also come back (regular disconnects and low speed). Some days it disconnects every 10 minutes for a few hours, and some days maybe 5 times in the whole day.
    The BT broadband technical support line ran a line test about a week ago and decided they needed to escalate the issue to a Level 2 team (whatever that means). They ran more tests and, following their script, decided that my Homehub was at fault. I didn't agree, but decided to humour them. I have a spare ADSL router, and have swapped the BT homehub out for that, with no resulting difference in connection speed or stability.
    I'm currently connected at 576kbps. The ADSL router is connected directly to the test socket, and has been for the last 2 weeks. I have also tried swapping filters. Still no improvement. I called technical support this morning again for an update, and they decided that they wanted to try resetting my IP profile. When I asked them what this would achieve they said that it would fix my speed issue, my disconnection issue, and the noise on my telephone line.
    Now this sounds a little bit ambitious to me - I don't see how a simple IP profile reset can fix all these issues, but I'm not a technical expert and so I'm coming to you for advice. Does this sound like a reasonable course of action to you? My view is that there is still a fault somewhere on the line or in the exchange, but they are currently refusing to send out an engineer to run tests from this end, and are telling me I need to wait up to 4 days for the IP profile reset to take effect before they will consider sending one out.
    Sorry for the long post - any help or advice much appreciated. Here's some noise stats from the router (not a BT one at the moment, but as I said, it doesn't seem to make any difference which router I use).
    Downstream
    Upstream
    Line Coding(Trellis):
    On
    On
    SNR Margin (0.1 dB):
    74
    150
    Attenuation (0.1 dB):
    515
    245
    Output Power (0.1 dBm):
    166
    123
    Attainable Rate (Kbps):
    736
    908

    Thanks for the quick reply.
    I have re-connected the Homehub to the test socket now. The downstream rate seems to have gone way up (this is the first time I've seen a rate this high since I first connected the Homehub to the test socket about two weeks ago). Just goes to show how much speed the connection loses when using internal wiring - as I said, I used to get about 2.5mbps - but that's a different issue.
    My disconnection / speed issue is frustratingly intermittent, as swapping between the two different routers hasn't made any difference over the last week, with downstream rates of 1mbps or less, but now that you've asked me to do it, typically it now looks much better. Going on my past experience though it won't hold this rate for very long.
    Connection information
    Line state
    Connected
    Connection time
    0 days, 0:00:40
    Downstream
    6,176 Kbps
    Upstream
    448 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.1
    Latency type
    Interleaved
    Noise margin (Down/Up)
    9.0 dB / 18.0 dB
    Line attenuation (Down/Up)
    42.0 dB / 24.0 dB
    Output power (Down/Up)
    19.8 dBm / 12.1 dBm
    Loss of Framing (Local)
    36
    Loss of Signal (Local)
    54
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    0 / 0
    CRC Errors (Down/Up)
    0 / N/A
    HEC Errors (Down/Up)
    N/A / 0
    Error Seconds (Local)
    22

  • Another Yosemite speed issue

    This is yet another Yosemite speed issue. I've done some reading around and read the FileVault can cause an issues, I took a look and I've always have FileVault disabled.  I installed EtreCheck and the results came up with a lot of RED and "FAILED". Unfortunately, I have no clue how to being to read this and was hoping someone could shed some light onto this for me.
    Here are my results: (Just trying to right-click and paste this took almost a minute)
    Problem description:
    Installed OS X Yosemite and now Macbook runs extremely slow. I have had FileVault disabled the entire time.
    EtreCheck version: 2.0.11 (98)
    Report generated November 13, 2014 at 12:26:09 PM EST
    Hardware Information: ℹ️
      MacBook (13-inch, Late 2009) (Verified)
      MacBook - model: MacBook6,1
      1 2.26 GHz Intel Core 2 Duo CPU: 2-core
      2 GB RAM Upgradeable
      BANK 0/DIMM0
      1 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      1 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 23:21:15
    Disk Information: ℹ️
      TOSHIBA MK2555GSXF disk0 : (250.06 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 249.20 GB (143.68 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.devguru.driver.SamsungComposite (1.4.25 - SDK 10.6) Support
      /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
      [not loaded] com.devguru.driver.SamsungACMControl (1.4.25 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungACMData (1.4.25 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungMTP (1.4.25 - SDK 10.5) Support
      [not loaded] com.devguru.driver.SamsungSerial (1.4.25 - SDK 10.6) Support
    Problem System Launch Agents: ℹ️
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
    [failed] com.apple.cloudd.plist
      [failed] com.apple.cmfsyncagent.plist
      [failed] com.apple.coreservices.appleid.authentication.plist
      [failed] com.apple.EscrowSecurityAlert.plist
      [failed] com.apple.gamed.plist
      [failed] com.apple.Maps.pushdaemon.plist
      [failed] com.apple.nsurlsessiond.plist
      [failed] com.apple.telephonyutilities.callservicesd.plist
      [failed] com.apple.xpc.loginitemregisterd.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.AssetCacheLocatorService.plist
      [failed] com.apple.awdd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.findmymac.plist
      [failed] com.apple.icloud.findmydeviced.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.nsurlsessiond.plist
      [failed] com.apple.periodic-daily.plist
      [failed] com.apple.softwareupdate_download_service.plist
      [failed] com.apple.systemstats.analysis.plist
      [failed] com.apple.wdhelper.plist
      [failed] com.apple.xpc.smd.plist
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.macpaw.CleanMyMac.helperTool.plist Support
      [loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
      [loaded] com.macpaw.CleanMyMac.volumeWatcher.plist Support
    User Login Items: ℹ️
      smcFanControl Application (/Applications/smcFanControl.app)
      Dropbox Application (/Applications/Dropbox.app)
      Mail Application (/Applications/Mail.app)
      KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
      fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
      Default Browser: Version: 600 - SDK 10.10
      npTGEQPlugin: Version: 7.5.1 Support
      Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
      AdobePDFViewer: Version: 9.5.5 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User Internet Plug-ins: ℹ️
      fbplugin_1_0_3: Version: (null) Support
      ATTConnectEventEntry: Version: 1.0.0 - SDK 10.6
      fbplugin_1_0_1: Version: (null) Support
    Safari Extensions: ℹ️
      Searchme
      Slick Savings
      Amazon Shopping Assistant
      Ebay Shopping Assistant
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: OFF
      Auto backup: NO - Auto backup turned off
      Volumes being backed up:
      Macintosh HD: Disk size: 249.20 GB Disk used: 105.52 GB
      Destinations:
      Time Machine Backups [Local]
      Total size: 0 B
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Too small
    Backup size 0 B < (Disk used 105.52 GB X 3)
    Top Processes by CPU: ℹ️
          3% Google Chrome
          2% WindowServer
          1% coreaudiod
          0% airportd
          0% smcFanControl
    Top Processes by Memory: ℹ️
      84 MB Google Chrome Helper
      79 MB Google Chrome
      43 MB Finder
      39 MB mds
      32 MB Mail
    Virtual Memory Information: ℹ️
      79 MB Free RAM
      571 MB Active RAM
      447 MB Inactive RAM
      385 MB Wired RAM
      46.88 GB Page-ins
      1.25 GB Page-outs

    Uninstalling Software: The Basics
    Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash.  Applications may create preference files that are stored in the /Home/Library/Preferences/ folder.  Although they do nothing once you delete the associated application, they do take up some disk space.  If you want you can look for them in the above location and delete them, too.
    Some applications may install an uninstaller program that can be used to remove the application.  In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
    Some applications may install components in the /Home/Library/Applications Support/ folder.  You can also check there to see if the application has created a folder.  You can also delete the folder that's in the Applications Support folder.  Again, they don't do anything but take up disk space once the application is trashed.
    Some applications may install a startupitem or a Log In item.  Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder.  Log In Items are set in the Accounts preferences.  Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab.  Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
    Some software use startup daemons or agents that are a new feature of the OS.  Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
    If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term.  Unfortunately Spotlight will not look in certain folders by default.  You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
    Some applications install a receipt in the /Library/Receipts/ folder.  Usually with the same name as the program or the developer.  The item generally has a ".pkg" extension.  Be sure you also delete this item as some programs use it to determine if it's already installed.
    There are many utilities that can uninstall applications.  Here is a selection:
        1. AppZapper
        2. AppDelete
        3. Automaton
        4. Hazel
        5. AppCleaner
        6. CleanApp
        7. iTrash
        8. Amnesia
        9. Uninstaller
      10. Spring Cleaning
    For more information visit The XLab FAQs and read the FAQ on removing software.

  • VPN Speed Issue

    Hi all,
    I am having a VPN speed issue. When I am using the internet and not connected to the VPN, I experience speeds of 25mbps/25, which is what my contract with Verizon calls for. When I connect to the VPN with my laptop, speeds drop to about 3/2 mbps. (I am connected via Ethernet hardwire not wireless)
    I ran Ethernet wire to the Verizon box and then had Verizon activate. Unfortunately this did not solve my problem. Internet is fine until I connect to the VPN.
    I also was able to conduct a test: I connected wireless to an open local network while in the office and then to my work server via the VPN with no noticeable speed issues. This leads me to believe the issue lies with the Actiontec router issued from Verizon?
    I only work remotely 1x per week so have been hobbling along with this problem for the past 3 months since our switch from Comcast. (Speed was fine with Comcast ) It is painful as it causes a 5-10 second lag for each click when navigating folders on the remote server. This means it can take me 5 minutes to pull down one PDF file.
    Is there a suggested solution for this - should I buy another router?
    thanks,
    Steve

    No, usually, you dont have to wait. You do have to log into the router and go in and release the IP, but most of the time this is all you have to do.
    Once in a while it wont release properly, in which case you do have to wait a couple of hours. But most of the time it will release just fine.
    ====================================================================================
    Error exists between keyboard and chair.

  • 2 problems with EA6300 both speed issue's

    I got my EA6300 for a while now, overall for what it is used its doing ok.
    Though recently i had to add a tv box to my network.
    Connecting it to the router would not work, since it did not get a IP.
    So i was forced to put a switch before the router.
    So the network cable with the internet signal on it is first connected to the switch to which the tv box is also connected.
    Then a cable supplying internet goes to the router, and another cable which is connected to my desktop pc.
    Both router and switch are all gigabit ports, so that is one thing to rule out.
    The PC is connected to the switch because if i connect it to the router then speed seems to be capped at 100mbit, while it should be capped at 1000mbit with the gigabit ports.
    The PC network is gigabit also, and with a 100mbit cap i cap my internet also since it is faster then that.
    So that is why i had to connect the PC to the switch.
    Could adding a 4 port gigabit switch make the router cap the amount of speed it lets through?
    Because this seems to have started when i added the switch, before that everything was fine.
    Then problem 2.
    To the router i got a external 2TB hard disk connected.
    For whatever reason i cannot get any faster transfer rate then 2mb/s when moving files from desktop to the HD.
    Most times it is just barely getting 1mb.
    This is over the regular windows network, maybe that is the main issue?
    Any help would be much appreciated.

    Sevy wrote:
    I managed to fix the speed issue from the router to the PC.
    Though still unsure why wired the transfer rate is so slow.
    From the drive to the desktop i get about 18mb/s which isn't to bad.
    But from the PC to the drive its now getting just below 10mb/s.
    Check if the slow wired transfer speed happens on all wired devices in the network. Upgrade the firmware of the router as well. 

  • Speed Issues

    Greetings and Salutations,
    I'm having speed issues with my Adobe AIR application. From what I've read on the web, AIR is supposed to be fast at drawing graphics. I am writing an application which has multiple screens. On one of the screens I have a tab (SuperNavigator) which has a canvas on it. That canvas has a series of other canvases (built with a repeater) that have graphics in them. I am having speed issues when I have more than 50 of these children canvases. I've tried running it without the graphics (code below is without the graphics) to see how it performs. When I have 954 of these canvases being drawn it takes about 2.5 minutes to draw. This is unacceptable and I'm wondering if this is something I've induced or if AIR was never meant to handle such a large amount of canvases (actually this isn't a large amount, in a real world environment there could be a lot more). I've included relevant clips from the code. There are a couple empty boxes that in the real application will hold graphics.
    The class withing the Tab Navigator is a canvas.
    In the action Script (the setter line takes 2.5 minutes to get past) (it's binding to the repeater that seems to be my problem).
    [Bindable]  private
    private  var _assetList:Array;
    [Bindable]  
    public function get timelineAssetList():Array{ 
         return this._assetList;
    public function set timelineAssetList(ac:Array):void{ 
         this._assetList = ac;
    The MXML code that is being bound to:
     <mx:Canvas id="labelCanvas" left="0" right="0" top="0" height="65" verticalScrollPolicy="off" scroll="scrolling(event)">
          <mx:HBox horizontalGap="1" left="10" right="10" top="10">  
              <mx:Spacer width="2"/>  
                <mx:Canvas width="{getHeaderWidth()}" height="40" borderStyle="solid" borderColor="{StaticVariables.borderColor.getColorUint()}" horizontalCenter="0">
                <PastDataView:ColorBarScale id="scale" bottom="10"/>   
         </mx:Canvas>  
              <mx:Canvas width="20" height="40">  
                   <mx:Spacer width="20" />  
              </mx:Canvas>  
         </mx:HBox>  
    </mx:Canvas>
    <mx:Canvas id="assetCanvas" left="0" right="0" bottom="0" top="65" scroll="scrolling(event)">
         <mx:VBox y="10" right="16" left="10" verticalGap="0">  
              <mx:Repeater id="assetRepeater" dataProvider="{timelineAssetList}">  
                   <mx:HRule width="100%"/>
                   <PastDataView:ColorBarBar  id="barArray" width="100%" height="170" asset="{assetRepeater.currentItem}"/>  
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    attachment:

    Thank you all for your prompt replies and your interests. I am sorry about my attachment. But, I have now attached a jpg format image file as you suggested.
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    Attachement: 3Darray.jpg and MyVi.jpg
    Kind Regards,
    Shein
    Attachments:
    3Darray.jpg ‏30 KB
    MyVI.jpg ‏87 KB

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    Solved!
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    23:38:00, 29 Jul.
    ( 5932.320000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
    23:37:29, 29 Jul.
    ( 5901.890000) CWMP: session closed due to error: No response
    23:37:28, 29 Jul.
    ( 5900.920000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
    23:37:28, 29 Jul.
    ( 5900.910000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
    23:37:28, 29 Jul.
    ( 5900.480000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
    23:37:24, 29 Jul.
    ( 5896.840000) DSL is down after 2 minutes uptime
    23:37:24, 29 Jul.
    ( 5896.840000) ETHoA is down after 2 minutes uptime
    23:37:24, 29 Jul.
    ( 5896.200000) PPPoA is down after 2 minutes uptime [Waiting for Underlying Connection (WAN DSL - Up)]
    23:37:20, 29 Jul.
    ( 5892.820000) PPP LCP Send Termination Request [User request]
    23:36:35, 29 Jul.
    ( 5847.820000) CWMP: session completed successfully
    23:36:34, 29 Jul.
    ( 5846.940000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
    23:36:32, 29 Jul.
    IN: BLOCK [16] Remote administration (TCP [116.10.191.167]:6000->[81.154.29.9]:22 on ppp0)
    23:36:32, 29 Jul.
    ( 5844.670000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
    23:36:32, 29 Jul.
    ( 5844.660000) CWMP: Session start now. Event code(s): '6 CONNECTION REQUEST,4 VALUE CHANGE'
    23:36:32, 29 Jul.
    ( 5844.050000) CWMP: Initializing transaction for event code 6 CONNECTION REQUEST
    23:35:08, 29 Jul.
    ( 5760.150000) CWMP: session completed successfully
    23:35:07, 29 Jul.
    ( 5759.850000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
    23:34:55, 29 Jul.
    ( 5746.980000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
    23:34:55, 29 Jul.
    ( 5746.970000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
    23:34:48, 29 Jul.
    ( 5740.780000) PPP IPCP Receive Configuration ACK
    23:34:48, 29 Jul.
    ( 5740.580000) PPP IPCP Send Configuration ACK
    23:34:48, 29 Jul.
    ( 5740.580000) PPP IPCP Receive Configuration Request
    23:34:48, 29 Jul.
    ( 5740.290000) PPP IPCP Send Configuration Request
    23:34:48, 29 Jul.
    ( 5740.290000) PPP IPCP Receive Configuration NAK
    23:34:47, 29 Jul.
    ( 5739.870000) PPP IPCP Send Configuration ACK
    23:34:47, 29 Jul.
    ( 5739.870000) PPP IPCP Receive Configuration Request
    23:34:47, 29 Jul.
    ( 5738.990000) PPP IPCP Send Configuration ACK
    23:34:47, 29 Jul.
    ( 5738.990000) PPP IPCP Receive Configuration Request
    23:34:45, 29 Jul.
    ( 5737.420000) PPP IPCP Send Configuration Request
    23:34:45, 29 Jul.
    ( 5737.410000) WAN operating mode is DSL
    23:34:45, 29 Jul.
    ( 5737.410000) Last WAN operating mode was DSL
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    ( 5735.310000) PPPoA is up - VPI: 0, VCI:38
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    ( 5735.290000) CHAP authentication successful
    23:34:43, 29 Jul.
    ( 5735.260000) CHAP Receive Challenge
    23:34:43, 29 Jul.
    ( 5735.250000) Starting CHAP authentication with peer
    23:34:43, 29 Jul.
    ( 5735.250000) PPP LCP Receive Configuration ACK
    23:34:43, 29 Jul.
    ( 5735.240000) PPP LCP Send Configuration Request
    23:34:42, 29 Jul.
    ( 5734.110000) PPP LCP Send Configuration ACK
    23:34:42, 29 Jul.
    ( 5734.110000) PPP LCP Receive Configuration Request
    23:34:40, 29 Jul.
    ( 5732.210000) PPP LCP Send Configuration ACK
    23:34:40, 29 Jul.
    ( 5732.210000) PPP LCP Receive Configuration Request
    23:34:40, 29 Jul.
    ( 5732.090000) PPP LCP Send Configuration Request
    23:34:37, 29 Jul.
    ( 5729.230000) ETHoA is up - VPI: 0, VCI:35
    23:34:37, 29 Jul.
    ( 5729.230000) DSL is up
    23:34:36, 29 Jul.
    ( 5728.350000) DSL noise margin: 21.00 dB upstream, 10.90 dB downstream
    23:34:36, 29 Jul.
    ( 5728.280000) DSL line rate: 448 Kbps upstream, 8128 Kbps downstream
    23:34:12, 29 Jul.
    ( 5704.670000) CWMP: session closed due to error: No response
    23:34:12, 29 Jul.
    ( 5704.640000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
    23:34:12, 29 Jul.
    ( 5704.630000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
    23:33:42, 29 Jul.
    ( 5674.150000) CWMP: session closed due to error: No response
    23:33:41, 29 Jul.
    ( 5673.000000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
    23:33:41, 29 Jul.
    ( 5672.990000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
    23:33:40, 29 Jul.
    ( 5672.560000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
    23:33:36, 29 Jul.
    ( 5668.110000) DSL is down after 92 minutes uptime
    23:33:36, 29 Jul.
    ( 5668.100000) ETHoA is down after 92 minutes uptime
    23:33:35, 29 Jul.
    ( 5667.670000) PPPoA is down after 92 minutes uptime [Waiting for Underlying Connection (WAN DSL - Up)]
    23:33:32, 29 Jul.
    ( 5664.200000) PPP LCP Send Termination Request [User request]
    23:29:51, 29 Jul.
    OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 81.153.31.203->69.171.248.65 on ppp0)
    23:28:50, 29 Jul.
    ( 5382.020000) CWMP: session completed successfully
    23:28:48, 29 Jul.
    ( 5380.950000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
    23:28:46, 29 Jul.
    ( 5378.860000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
    23:28:46, 29 Jul.
    ( 5378.850000) CWMP: Session start now. Event code(s): '6 CONNECTION REQUEST,4 VALUE CHANGE'
    23:28:46, 29 Jul.
    ( 5378.230000) CWMP: Initializing transaction for event code 6 CONNECTION REQUEST
    23:26:03, 29 Jul.
    ( 5215.090000) CWMP: session completed successfully
    23:26:02, 29 Jul.
    This is some of the event log.

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    Our company have been purchasing iMacs for the past 4-5 years and installing Windows XP without any problems.  Last year we started installing Windows 7 64 bit onto, the then current, leopard model without any issues.
    We have recently purchased a whole batch of i5 iMacs with lion installed. I have installed Windows 7 64 bit without any problems but have started noticing huge slowdown with what seems to be hard drive access o every single machine.  Even a single one we purchased when they first came out.
    Using Perfmon I cant see any stress on the CPU, GFX card or RAM but there seems to be something odd with the hard drive access.  I have stripped Windows 7 down to its bare minimum services removing Aero, themes, and all non essential services but still the speed issues occur.
    I have messed around with the pagefile size, indexing, etc, but nothing is having any impact.
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    I am currently installing the 32 bit version to see if it is a driver issue.
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