APPLE ID TROUBLE. I NEED PREVIOUS OWNERS APPLE ID TO RE-INSTALL MAC OSX ON MY COMPUTER =-PLEASE HELP-=
So 2-3 weeks ago I was deleting some files off my Macbook Pro. All of the sudden my computer crashed, and switched the
language, and the screen was flashing. After trying to fix it, and figuring out the problem, I could not figure it out so I decided to re-
install MAC OSX. I erased my whole hardrive and went to the title screen. It wanted me to enter my APPLE ID, but it wanted me to
enter the apple id that was for the PREVIOUS owner. Which I had no clue (it also wanted the password.) So now I am stuck.
I don't know if I should take it to the apple store or what, but this is very annoying. I really need someone's help. Please help me!
Thankyou, God Bless
ralph40,
when you bought your 13-inch Mid 2009 MacBook Pro from the person on Craigslist, did you also receive two grey installation DVDs with it? They would have originally came in the box with your MacBook Pro; one has a bootable version of Mac OS X for your model (either 10.5.7 or 10.6.0, depending upon when it was manufactured), and the other has your model’s Apple Hardware Test and its iLife apps. If you didn’t receive these two grey installation discs from the seller, then you can purchase a replacement pair from Apple.
If you have either the two grey installation DVDs or the white retail Snow Leopard DVD, and your internal disk is now completely erased (including its recovery partition), then you can reïnstall Mac OS X from the DVD, and associate the MacBook Pro with your Apple ID, which will end the association with the previous owner’s Apple ID. Once Mac OS X is reïnstalled, run Software Update to get to 10.5.8 (from 10.5.7) or 10.6.8 (from the grey 10.6.0 disc or the white 10.6.3 disc), If you’d installed 10.5.7, then you’ll need to install Snow Leopard from the white retail disc to get yourself to 10.6.8. Once you have 10.6.8 installed, you can then download Lion, Mountain Lion, or Mavericks through the Mac App Store if you wish.
If any of the apps on your MacBook Pro had been purchased through the previous owner’s Apple ID, then note that you’ll need to purchase them yourself through your own Apple ID, since apps downloaded through the Mac App Store (including, but not limited to, Lion, Mountain Lion, and Mavericks) are non-transferable. Any apps that were purchased through the Mac App Store using your own Apple ID will be redownloadable gratis by holding down an Option key when you select the Purchased tab.
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