Can't update iPhoto and Kindle apps because they need the previous owners Apple ID

I was recently given a Mac Pro (which I absolutely LOVE). iphoto and Kindle both need to be updated however because they are under the previous owners Apple ID I have no idea how to do it w/out contacting the previous owner?

The apps are licensed for only computers owned by the previous owner. You should delete them from your computer. Find each app in Launch Pad, click and hold on it until it wiggles and an "X" appears next to it, then click the "X".
You can then purchase any you need with your account. Kindle is free, iPhoto is only $14.99

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I bought over a Mac Book Pro from a friend. I can't update iPhoto and other apps as it seems like these are tagged to the previous owner's account. Pls advise.

I bought over a Mac Book Pro from a friend. I can't update iPhoto and other apps as it seems like these are tagged to the previous owner's account. It basically requires me to sign in to my fren's account which is absurb! Because iphoto comes with mac isn't it?

Contact your "friend." Have him set up the MBP for your with your own account, settings and passwords. You are not running IOS 5.1. That is for iPhone and iPad users. What OS are you running? Did he give you the OS installer disks?

I recently updated to Mavericks. I can't update iPhoto. It states that I need the original apple ID when the computer was purchased?

I can't update iPhoto or iMovie after upgrading to Mavericks. It stated that the Apple ID and password were not the same that were used to purchase the software?

The Andyman,
are you the original purchaser of your MacBook Pro? Have you associated your MacBook Pro with the same Apple ID which you’d used to purchase iPhoto and iMovie?

Can't update iPhoto and other apps after upgrading to Yosmite. Bought the computer at a Mac Store complete with iPhoto, iMovie, Numbers, Pages etc so the App store sayes we can't upgrade because these were not purchased through the App store.

Until this gets resolved we can't access iPhoto or my iPhoto library. Unfortunately didn't back up my photos before we "upgraded" to Yosmite. Any ideas?

You need to update the information regarding what Mac this is and what version of OS X you're running.
You show a PB G4, which won't run the Mac App Store.

I can't update iPhoto and i movie i photo and i movie the message appear message appear

i can't update iPhoto and i movie i photo and i movie the message appears
These apps cannot be accepted by your Apple ID.
These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the applications.
please help me to fix this problem
Thanks
Krishna.

You need to either delete and buy them, or get whoever holds that Apple ID to tell Apple to release them. On a Mac, deleting the applications won't affect their data, but that should be backed up anyway.
(109641)

HT5367 I can't update iPhoto and iMovie. Says that download is corrupted.

I can't update iPhoto and iMovie. Says that download is corrupted.

I too have the same problem. Trying to update iphoto and imovie. Tells me download is corrupted and to try again later. Been going on for some time now. Tried updating one at a time, but no difference. I have the permenant number "3" on the apple store logo.
iphoto, imovie and kindle. Unable to update!!

How can I update iPhoto and iVideo from Mavericks?

How can I update iPhoto and iVideo from Mavericks?

Was iVideo purchased on the app store? If so, both iPhoto and iVideo can be updated via the App Store. (You can click on Software Update under the Apple menu at the top left of your display).

HT1338 I can't update iPhoto or iMovie on used Macbook Pro, the store asks me to log in with the Apple ID of the previous owner.

I bought this late 2011 Macbook Pro and can not update iPhoto or iMovie because the store asks me to log in with the previous owners Apple ID. What should I do? I don't want to purchase the apps.

I'm not sure on that. My macbook pro came with snow leopard. So If I was going to sell it, the person would have the os disk and the applications disk(iLife). I'm pretty sure that a computer that comes with Lion has the iLife apps tied to it through the mac app store regardless of how many different people own the computer (all you need is your own apple id). If I try to delete any of my iLife apps I get an error messege telling me it's not possible. There might be a way to do it with a terminal command, but that is way out of my league. Well this is a learning experience for everyone. If the person who sold you the computer said they did not have the Microsoft Office for mac disk or product key code, it should have brought your purchase price down a bit. I think the cheapest copy is about $120. I'm sorry I can't help you with everything. Good Luck.

Sed an iPad from someone and I want to go into App Store to update apps, but when I click on the update button, the previous owners' apple Id username appears and it won't take my apple id password. How do I replace their username w/ mine?

I purchased an ipad from someone and i set up my apple id for it but when i go to the app Store to update apps, i click on the update button for an app, the previous owners' apple Id username appears and it won't take my apple id password. How do I replace their username w/ mine? It doesn't give me an option... Help! Please!

Cc2528 wrote:
The iTunes Store on my iPad is set up with all my music already. And at the very bottom it shows my apple Id username. The only place it shows the previous owners id is in the App Store...
You can probably change the ID in the "iTunes and App stores" settings on the iPad....click on the wrong account ID , select sign out, then log in with your own ID, I have not done this but I think it works.....
but I would be more inclined to to the factory reset and start afresh.

HT4484 when i go to update apps the previous owners apple id is stuck in the id box and it won't let me put mine in.. PLEASE HELP! LOL

when i go to update apps the previous owners apple id is stuck in the id box and it won't let me put mine in.. PLEASE HELP! LOL

Apple says that the Mac was supposed to be erased and taken back to the most recent version of OS X with which it shipped. You should not have any of the previous owner's apps. That violates the Terms of Use for Mac App Store apps.
https://discussions.apple.com/message/25127788#25127788

How can I remove the previous owners apple i.d. from my app store?

Just recently, after 8 months of ownership, my App Store has started to cancel my updates in favour of asking the computers previous owner to log into the app store to update. Is there any way I can remove their account from my App Store? It's getting annoying!

Were there apps that the previous owner bought from the Mac App Store on the Mac when you got it? They should have been removed before passing the Mac to you. At this point those are pirated apps and they can only be updated using the previous owners Apple ID. You should remove all of them from the Mac and buy them using your own Apple ID. Probably not what you wanted to hear.

Bought a new iphone and i cant activate it unless the previous owner deletes the account from their icloud but i lost contact with the previous owner how can i fix this?

bought a new iphone and i cant activate it unless the previous owner deletes the account from their icloud but i lost contact with the previous owner how can i fix this?

Take it back where you got and and get your money back.
As has been pointed out, if there was a "previous owner", the phone is not "new". Thephone you purchased is most likely stolen. If whoever you bought it from won't give you your money back, turn it over to the police.

Hello i payed a Iphone4s and i will registried of my account i can,t do this he says the iphone is registy of a other user but i can ussing i cloud and ican found my iphone but the old owner has this remove from his i,cloud

Hello i payed a Iphone4s and i will registried of my account i can,t do this he says the iphone is registy of a other user but i can ussing i cloud and ican found my iphone but the old owner has this remove from his i,cloud
but she by this iphone from a other owner and sche has no contact to the owner
sory my englisch are not perfeckt

There is a possibility that you've bought a stolen iphone which has an iClould lock on it. The only way to remove an iCloud lock is to contact the previous owner of your phone and inform him of your problem. But you dont know who the previous owner is hence you cant unlock your phone. Do a fresh restore with itunes by connecting your iphone to your pc, opening up itunes and clicking restore. I'm not sure if that'll help, but it's worth a try. Hope I helped. Cheers

HT5312 I have a used iMac 21.5 in that i would like to reset the apple id so when I get updates in goes to my id instead of the previous owners id. Which in the case is a relative

I have a used iMac 21.5 in that i would like to reset the apple id so when I get updates in goes to my id instead of the previous owners id. Which in the case is a relative. How can I do this ?

The Mac, it's OS and the iLife apps are still associated with the original owners Apple ID.Normally the original owner needs to follow the process to prepare a Mac for selling or giving it to someone else. They need to call Apple Care and request that their Apple ID be disassociated from the Mac, erase the Mac and install the most recent version of OS X that shipped on the Mac, reinstall the iLife apps and deauthorize the Mac from their iTunes account.
If you have a bill of sale of some sort and can prove the Mac beongs to you, Apple may be able to assist you. Call Apple Care and explain the issue.

I purchased a used iphone4 and the phone displays the previous owners apple id and prompts me for the previous owners password. how do i get rid of his info....and install my own apple id number?

I purchased a used iphone4 and the phone displays the previous owners apple id and prompts me for the previous owners password. how do i get rid of his info....and install my own apple id number?

Login to the app store with YOUR ID. You can't use the app store without an Apple ID. If there are apps on the phone that were purchased with the original owners ID, you do NOT own them. The owner had no legal right to give them to you and they are permanently tied to the ID that was used to purchase them.
...i was also allowed to purchase an apple network id for this phone...
I have absolutely NO IDEA what you mean by that. You can not "purchase an apple network id".

Can't update iPhoto and Kindle apps because they need the previous owners Apple ID

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