Apple should monitor these forums

I have noted that there are some questions in the forums that do not seem to get answered. Does Apple monitor these forums? if not why not...it would seem sensible to see the problems and glitches your client base are dealing with and to set up an FAQ or even a Not FAQ section to answer and assist when all the geeks/boffins and extra terrestrials out there have been unable to .....
Just a thought....

Hi,
You will notice that this Article is dated 20th November 2008
http://support.apple.com/kb/TS1643
Despite it pointing out Netgear Routers only, you will see from this Thread that the Issue was being discussed here much earlier than that
http://discussions.apple.com/thread.jspa?messageID=1020028&#1020028 Dated 24th Aug 2005
An Aside
I have been running my website since 2004 and iChat 2
This section originally dated 2005 as well also has the info
http://www.ralphjohns.co.uk/page4.html#_mactodo (Item 4)
It is not so much about what Apple do right away or answer in the Discussions it is about what they do to get the info to a wide an audience as possible.
The upshot is that they do Monitor the Discussion in various forms.
Some info finds it's way in to Articles like the first link.
Other things get tested for future releases of the OS that Developers and others can try out.
The issue with that is that whoever is doing the testing concentrates on the bits they want to work and know how it works before any changes.
There are of course other examples dotted about.
9:10 PM Thursday; April 8, 2010

Similar Messages

Does Apple support monitor these boards ????

Was wondering, Does Apple support monitor these boards?? If so, Do they ever offer any helpful, practical, and latest software solutions??
Seems alot of us are having wifi, bt problems; can they offer some new solutions other then those offered through support bulletins several months old that dont seem to apply to this newest upgrade?????

Hi,
You will notice that this Article is dated 20th November 2008
http://support.apple.com/kb/TS1643
Despite it pointing out Netgear Routers only, you will see from this Thread that the Issue was being discussed here much earlier than that
http://discussions.apple.com/thread.jspa?messageID=1020028&#1020028 Dated 24th Aug 2005
An Aside
I have been running my website since 2004 and iChat 2
This section originally dated 2005 as well also has the info
http://www.ralphjohns.co.uk/page4.html#_mactodo (Item 4)
It is not so much about what Apple do right away or answer in the Discussions it is about what they do to get the info to a wide an audience as possible.
The upshot is that they do Monitor the Discussion in various forms.
Some info finds it's way in to Articles like the first link.
Other things get tested for future releases of the OS that Developers and others can try out.
The issue with that is that whoever is doing the testing concentrates on the bits they want to work and know how it works before any changes.
There are of course other examples dotted about.
9:10 PM Thursday; April 8, 2010

Does Apple Monitor These Forums?

Does Apple have any of their employees monitoring this forum to determine what questions are being answered or are there a large group of questions focused on the same issue without resolution? I ask because I can't seem to find a resolution to how does one go about setting up S/MIME using the Mail application on the Ipad 2. I have a Verisign certificate that works on several other computers that I own, but I can't find any directions on how to get the Mail application to import my certificate so I can then start to use S/MIME. I have purchased the OPENPGP application from the store, but I have many people who don't use OpenPGP. Any help would be appreciated.

No, these are user-to-user forums, they are not monitored by Apple - there are too many forums/threads/messages for that to happen.
In terms of your previous post/question it maybe that nobody who has read it knows the answer - I don't the answer, or even if there is one.

Polite use of these forums

To Apple Community Forum Moderators:
I have owned Apples for almost twenty years and periodically have found myself in need of advice on an Apple hardware issue, network compatibility, or Apple Application issue. The Apple website “recommends” that we go to these Forums for information it seems like a good idea. It has the potential to expand technical help to those of us that have a problem with using a Mac or an Apple application. However, in every case that I have accessed the Forum I have either viewed attacks by some of what I'll call the “loyal users” against others that note problems with Apple, or have been the object of nasty responses myself:
- Early on I engaged the Forum about the difficulty of getting Apples to work in a Windows Network Environment. When I got on I saw nasty comments about similar questions from other users chastising the user for being on a Windows network. Well there is little one can do about that. The institution's leadership decides on what kind of network will be used, not an individual user. To dismiss this problem is unrealistic at best and arrogant at worst.
- After Microsoft moved to Office 2007 and left Mac users in the lurch I purchased iWork based upon what users in the Forum were lauding about about the Suite and what Apple said about it. I found it limited (from what I could gain from being a new user) and sought out answers to questions I had. The equation editor (the industry standard) at the time could not be used in iWork. So I pointed this out on the Forum. I got flamed by this guy that said that this was not appropriate place to point out limitations. I pointed out that Apple Developers would be nuts not to monitor these forums so it would be appropriate to point out functional limitations for future versions of iwork. All I got from the moderator was that I shouldn't have posted it. Others in this thread were flamed because they wanted more functionality from Numbers. They were told that anyone who is serious about analysis would use another database program (Excel maybe? - they didn't identify what program that might be.)
- Just recently I sought out the Forum because I have had this laptop for two years and am having to replace my battery the second year in a row. I tried to get Apple Help on this after my first replacement and did (what I thought was) everything correct. Someone else was having a similar problem. I related my understanding of how to evaluate battery performance (cycle count), and pointed out that Apple has had a problem with defective batteries (most notably mine) and that users need to watch these metrics closely. Well apparently according to one reply post I mis-stated how to evaluate cycle count (though I think I am still correct on that – our IT people basically told me what to look for.) The reply was that I had not really read the manual on batteries. Well I did, though I could have misunderstood what the battery document was trying to say. Instead of accusing me of lying they could have elaborated on why my interpretation was mistaken.
Now in all these cases and more there are social forum communication flaws that Apple needs to be aware of. This flaw is a social pathology that is characteristic of the medium. First attacking a frustrated user is not a constructive exercise. There is a difference between a negative comment about Apple or its applications and negative comments directed toward users. A negative comment at an Apple Inc. product should not be viewed as some kind attack on all users or a violation of a misguided religious doctrine. It should be viewed as a window into a potential improvement. Apple should be “man enough” to take those graciously. This gives Apple a window into problems in either its Help Manuals or its design. Contrary to trying to stifle comments like this Apple should encourage this. (In fact after I complained about the inability of iWork to use Mathtype - Decision Sciences - an upgrade of iWork works with Mathtype.) In a similar manner Politicians in our state regularly lambast the University I work with. I don't have a problem with their attack on the Institution. It goes with the territory. I do have a problem if they focus on a particular faculty member. Apple Inc. can handle criticisms.
On the other hand the “loyal user's” attacks or nasty comments on users that are critical of Apple or frustrated users are another issue. We purchase the hardware or software and expect it to work based upon what we interpret from Apple advertising claims. It is not working the way it is advertised. We may not be accessing the computer correctly, accessing the Help Manuals correctly, using the Apps correctly, or there may be a problem with the product itself. That is why we go on these Forums. To get chastised or insulted by a “loyal user” does not solve our problem and it does not make us want to tell other people how great Macs are. (My experience with iWork pushed me to OpenOffice - which I am writing this letter in rather than Word or iWork.)
More importantly though it makes us very hesitant about engaging in this social forum about a problem we have with an App or hardware. Ultimately this could mean that many technical/business users such as myself will migrate away from Apple because they can't get the solution they need and the mere size of Apples competitors (e.g. Microsoft) means that user support is much more available. We can forego the nastiness by changing products.
Now this is not say that these issues I raise are unique to Apple Community Forums. I was just on an OpenOffice community forum and saw similar behavior so this really is a social pathology that is part of this form of communication. But moderators need to be aware of this pathology if the company wants users to rely on this medium for good advice. Apple hopefully views these forums as ways to see where they could improve products or add functionality to preserve or enhance market share as well as providing broad technical support. But moderators need to more forcefully impose politeness and gracious responses to users that may not sit well with the “loyal user” part of the community. Thanks.

Roger Coupal wrote:
However, in every case that I have accessed the Forum I have either viewed attacks by some of what I'll call the “loyal users” against others that note problems with Apple, or have been the object of nasty responses myself:
"Every" time? I waste a lot of time here and I very rarely see anything that could be construed as "nasty". I read through all of your postings and I can't find any response that could be considered "nasty" or an "attack". In one case you posted some incorrect information and a couple of people called you on it. That's life and it happens to the best of us. No need to get upset about it.
Early on I engaged the Forum about the difficulty of getting Apples to work in a Windows Network Environment. When I got on I saw nasty comments about similar questions from other users chastising the user for being on a Windows network. Well there is little one can do about that. The institution's leadership decides on what kind of network will be used, not an individual user. To dismiss this problem is unrealistic at best and arrogant at worst.
Maybe you should increase your participation. You've only posted 17 times in 3 years. If you were at Level 2 (pretty easy to reach) you would have the ability to automatically alert the moderators about any postings that violate the Apple Terms of Use. Until then, it would be better to notify the moderators via this forum about specific posting that you think are improper. Otherwise, it is just hearsay. Perhaps those postings were from known trolls or people who are otherwise "looking for a fight". People often only start posting here when they have problems and, unfortunately, they sometimes wait until they are already very angry and upset. When they start threads with an argumentative tone, it usually doesn't end well.
I can't really say much about Windows networking. All of MacOS X uses SAMBA, so if you can access it via xterm, you can access via the Finder. Maybe start a new thread with more details and keep trying. Windows networking is very complex and SAMBA is just an open-source reverse-engineering effort.
- After Microsoft moved to Office 2007 and left Mac users in the lurch I purchased iWork based upon what users in the Forum were lauding about about the Suite and what Apple said about it. I found it limited (from what I could gain from being a new user) and sought out answers to questions I had. The equation editor (the industry standard) at the time could not be used in iWork. So I pointed this out on the Forum. I got flamed by this guy that said that this was not appropriate place to point out limitations.
"Flamed"? Again, I read those messages. That was hardly being "flamed". Plus, it had nothing to do with you pointing out limitations.
I pointed out that Apple Developers would be nuts not to monitor these forums so it would be appropriate to point out functional limitations for future versions of iwork.
Sorry, but that is not correct. There is way too much disinformation here for developers at Apple to get meaningful information out of it. If people find bugs or limitations they are usually encouraged to contact Apple via the appropriate feedback channels to improve the products. That actually happened in your case.
No one outside Apple really knows if Apple does or does not read these forums. The official word is that they don't and I accept that. This is a user-to-user tech support forum. It is not a place to complain, report bugs, or suggest enhancements. There are better places for that. This discussion forum is meant to help end-users, not Apple. Apple is a big, multinational corporation with lots of money. They have people whose job it is to track down complains, fix bugs, and enhance products.
All I got from the moderator was that I shouldn't have posted it.
There was no moderator posting in that thread. You can identify Apple employee by the Apple logo under their name.
Others in this thread were flamed because they wanted more functionality from Numbers. They were told that anyone who is serious about analysis would use another database program (Excel maybe? - they didn't identify what program that might be.)
You are the one who mentioned Excel. Someone correctly pointed out that if you are already a user of advanced Excel features you might not be happy with a 1.0 application like Numbers. Excel is 25 years old. No one expects Numbers to match it for functionality. But it might be easier for casual users than Excel. Again, there was no flaming going on.
The reply was that I had not really read the manual on batteries. Well I did, though I could have misunderstood what the battery document was trying to say. Instead of accusing me of lying they could have elaborated on why my interpretation was mistaken.
They didn't accuse you of lying and they did elaborate on why your interpretation was mistaken. You provided misinformation and suggested people take their batteries in to the Apple store for a problem that doesn't exist.
Now in all these cases and more there are social forum communication flaws that Apple needs to be aware of. This flaw is a social pathology that is characteristic of the medium.
I think Apple is well aware of that. That is why they have a good system of moderation that they have been working on for several years. This forum is much better than anything you will find anywhere else. I'm sorry, but you have no idea what a true "flame" really is
First attacking a frustrated user is not a constructive exercise. There is a difference between a negative comment about Apple or its applications and negative comments directed toward users. A negative comment at an Apple Inc. product should not be viewed as some kind attack on all users or a violation of a misguided religious doctrine.
Sometimes people just want to vent. It is pretty clear when someone starts a thread where they don't really want a solution but just want to complain. I always try to give them a solution, while at the same time tearing down all their logical fallacies. Sometimes they are just frustrated and are happy to get the problem resolved. Sometimes they take the bait and keep fighting. Either I've solved someone's problem or I have provided a solution to some jerk who then won't accept it just because it came from me. Either way I'm pleased.
It should be viewed as a window into a potential improvement. Apple should be “man enough” to take those graciously. This gives Apple a window into problems in either its Help Manuals or its design.
Again, you are assuming Apple reads these forums. They don't. These forums are for your benefit, not Apple's.
To get chastised or insulted by a “loyal user” does not solve our problem and it does not make us want to tell other people how great Macs are.
I gave up evangelizing a long time ago. At this point, everyone knows about Macs. If people are too boneheaded to use Macs, I'm content to let them suffer with Windows or Linux.
(My experience with iWork pushed me to OpenOffice - which I am writing this letter in rather than Word or iWork.)
Really? Safari has really nice text editing features with a built-in spell checker. Also, what's wrong with Word? You are obviously a power user, why not use Office? Microsoft got their start with Office, which started out as a Mac program and is still one of the best Mac programs you can buy.
I was just on an OpenOffice community forum and saw similar behavior so this really is a social pathology that is part of this form of communication.
So, in other words, you just invalidated your whole thesis?
But moderators need to more forcefully impose politeness and gracious responses to users that may not sit well with the “loyal user” part of the community.
Moderators really only get involved when there are violations of the terms of use. Being polite is part of that, but graciousness isn't. I think if you continue to post and start answering questions you will soon be able to easily report postings you think are "impolite". Hopefully, when you get to that level, you will be able to better identify a true "flame".

Mobile me verification failed the operation couldn't be completed ...account error 500. doeas anyone at apple actually sort these problems out?

tried serveral times ot set up find my phone, but all i get this this message "mobile me verification failed the operation couldn't be completed account error 500"
Do apple actual read these forums and help anyone?

Check that the date & time are set correctly. This solved it for me.
Good luck.

Can anyone tell me if anyone from Apple reads these forums

*Can anyone tell me if anyone from Apple reads these forums and does anything about the issues experienced?* I still have a faulty proximity sensor, even after the latest download. I went to the Apple Store and they told me to stop using it with the leather pouch, but it doesn't make any difference. I even tested the test models in the store and they did the same thing.
*Has anyone been able to fix the proximity sensor fault on their phone so that it doesn't come on whilst your talking?*
Someone please help. I loved my iphone 3G, but the iphone 4 has caused me to become so disappointed with Apple. I'm even thinking of moving to the Samsung Galaxy, which has Google Android capability, moving background wallpapers, bluetooth capability, video capability that is compatible the a variety of media players (not just Quicktime), the ability to send business cards to non-apple phones and the ability to be used as a USB drive without needing wifi or itunes.

These Forums are mostly users talking with users, now and then you may see the grey Apple icon of an employee/genius posting and the purple Apple of a Forum host but they aren't here to pass on feedback.
The best way to make your point is to send feedback here:
http://www.apple.com/feedback/iphone.html

Does anyone from Apple read these forums?

If a representative from Apple would read these posts, doesn't it seem like all of us who are having the same problem (the iPod Mini not being recognized by iTunes 6.0.1) would have been fixed already? Check out the number of posts that ALL have to do with this same issue - going back at least a month. This HAS to be related to the most recent software version. Does anyone know of a way (other than calling customer support and being charged for the call) to contact Apple and let them know there is a widespread problem with the iPod Mini and the most recent version of iTunes?

I can't seem to get iTunes up and running on my PC and am not getting any reply - I get the strange message "The folder iTunes can not be found or created and is required. The default location for this folder is inside the My Music folder. From what I can tell it is there but am unable to get things connected and running even after a de-install / re-install of the software. Getting frustated now - anybody out there with a suggestion?
IBM Windows XP

How should I report forum performance issues?

The forums rely heavily on the caching features of browsers to improve the speed of page rendering. Performance of these forums should greatly improve after a few pages because more and more of the images, css and javascript is cached in the browser. As a consequence, when reporting forums performance issues the report should include some information on the state of the browser cache to determine whether the issue is a browser issue or a server issue. Such detailed information is generally not available from just watching the browser screen, but needs to come from specialized tools such as performance monitor plugins and recording proxies.
The preferred report method for performance issues is to use the speed reporting features build into or available as a plugin for a browser for both the page you want to report a problem with and several refence pages in the site. Detailed instructions are listed below separated out for different browsers. If possible, please use Firefox for submitting the report because it provides an export format that can be read back electronically.
Known performance issues
The performance issues with any screen with a Rich Text Editor, such as the Reply window and the compose Private Message window have been acknowleged and improvements are being implemented.
Mozilla Firefox (preferred)
Warning: it is currently not recommended to generate a speed report when logged in. The speed report has enough detail for somebody else to hijack your session and impersonate you on the forums. If you really must report while logged in, make sure you log out your browser after generating the speed report and wait at least 4 hours before posting.
Install the Firebug plugin
Install the NetExport 0.6 extension for Firebug
Enable all Firebug panels
Switch to the "Net" panel in Firebug
Click on this link
Export the data from the Firebug Net panel
Click on this link
Export the data from the Firebug Net panel
Browse to the page where you are experiencing the performance problem.
Export the data from the Firebug Net panel
Click on this link
Export the data from the Firebug Net panel
Click on this link
Export the data from the Firebug Net panel
Browse to the page where you are experiencing the performance problem.
Export the data from the Firebug Net panel
When you report a performance problem please attach the 6 exports from the Firebug Net panel and an explanation of how you are experiencing the issues (for instance how much slower it is then normal) and include a description of your internet connection (dial-up, dsl, cable etc.) and the country from where you are connecting. If you have non-standard tweaks to your Firefox configuration (such as pipelining enabled) or are running any plugins please include that information in your report as well.
Google Chrome
Open the Developer Tools (Ctrl-Shift-J)
Navigate to the resources tab
Enable resource tracking.
Click on this link
Export the resource loading data.
Reset the data by disabling and enabling resource tracking
Click on this link
Export the data
Reset the data by disabling and enabling resource tracking
Navigate to the page where you experience the performance problem
Export the data
Reset the data by disabling and enabling resource tracking
Click on this link
Export the data
Reset the data by disabling and enabling resource tracking
Click on this link
Export the data
Reset the data by disabling and enabling resource tracking
Navigate to the page where you experience the performance problem
Export the data
Since Google Chrome does not have an export format for the Resource Tracking information best current practice is to take a screenshot and note the hover details for any resource with a tail that is longer then 25% of the total load time. When you report a performance problem please attach the screenshots and an explanation of how you are experiencing the issues (for instance how much slower it is then normal) and include a description of your internet connection (dial-up, dsl, cable etc.) and the country from where you are connecting.
Apple Safari
The Apple Safari Web Inspector has a Resources panel similar to the Resources panel in the Google Chrome developer tools.To get there, follow these steps:
Show the menu bar.
Go to preferences
Go to the Advanced Tab
Check “Show Develop menu in menu bar”.
From the Develop menu select “Show Web Inspector”.
Collecting the performance information and exporting works exactly the same as in Google Chrome. Please refer to the instructions for Google Chrome.
Microsoft Internet Explorer
IE does not have native features to analyze web traffic. No plugins have been found that produce the required information (please let us know if we missed any). For now, please reproduce the issue with Firefox, Chrome or Safari.
Please note that due to the reliance on Javascript for the interactive effects the performance of these forums will be much better on MS IE 8 then on previous versions of MS IE.

Hi
It works, check once again...
regards
Swami

There are purchased items on the iPhone "asingh's iPhone" that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue?

When I am trying to upgrade my iphone to IOS7.0.2 by connecting my my iphone and macbook, it shows "There are purchased items on the iPhone “asingh’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue? ". I hit the same issue and lost a lot of apps from my iphone. Can someone help on how to resolve this issue? I can automatically upgrade my software on the iphone but how shall I resolve any future updates of "Apps"?

I appreciate the answer, but what you describe is not entirely accurate. First, to even see view, you have to enable the menu by clicking on the icon in the upper left. View allows you to show the sidebar.
Second, you will NOT see your devise listed in sidebar or anywhere else. Instead, you have to click on "devise" from the sidebar menu, wait a minute, and then it will finally show up under "devise." Or maybe it just takes a minute to show up whatever you do.
Third, right clicking on your devise will take you to a menu with "transfer my files" on it, but then iTunes will refuse to make the transfer. Instead, it will tell you that <your apps> on your <devise> could not be transferred to iTunes "because you are not authorized for it on your computer." Apple unhelpfully suggests going to store> authorize this computer. There is a "store" menu item on the sidebar, but it has no "authorize this computer" sub-menu. Instead, go to the horizontal menu at the upper left, and THERE you will find "store" and the "authorize this computer" sub-menu. Now you can transfer your files, to who knows where.
My iPhone 5 is my first Apple devise. So far my experience has been, to do A, which must be done right now, you must first do B. To do B you must first do C, which is unexplained save in answers in user forums. To do C you must first do D, which, after several hours of research and puzzle solving, can eventually be done.

Apple should start to listen to customer issues with disappearing content.

There are many threads with users experiencing missing downloads of tv shows. There is clearly something going on apples side here and really disappointed that no one has come forward and stated that we are aware of an issue and hope to have it fixed asap. Considering how many people purchase products for apple tv the response should by apple should be better. tech support telling people such as myself to do a complete restore of apple tv is not acceptable which i did just in case. the issue still remains. i advise people to hold off purchasing content for tv shows until an answer is provided. wasted enought time on this matter and still a fan of apple but patience is wearing thin. i realize that this forum is not answered by apple but feel that apple does read these posts and would love to keep the revenue coming in for itunes as it avoids piracy among other things.
Message was edited by: goofy69

Winston Churchill wrote:
I've never had any content disappear,
I had it happen once, around the time we first got itunes store access in UK on AppleTV - everything inexplicably deleted from AppleTv not just some things.
Fortunately the purchase I'd made a few hours before had synced to iTunes.
I really feel there are a couple of weaknesses with the model for media purchase on AppleTV:
1 - Things inexplicably disappear for some users - it MAY be user error in some instances - but if that's the case there is clearly no safety net warning in either iTunes or on the TV that the user is doing something that might cause the problem otherwise they'd remember.
If you've purchased content and it disappears before it's synced back to iTunes or been watched, you're going to take some persuading to part with your cash again in this manner.
2 - 'Reverse syncs' of purchases need to be avilable manually for AppleTV, possibly by a drag and drop within iTunes to override instances when the user has set up the wrong type of library, or the sync library fails to reverse sync content. Without being to move content back from AppleTV the user cannot use on other devices or make backups - a very unsatisfactory user experience, even if it only affects a few.
Movies/video with DRM are protected anyway, so what's the problem?
For iTunes plus material all that would be needed would be for the user perhaps to confirm their iTunes store credentials to allow the reverse transfer to happen to prevent opportunistic copies being made by nefarious individuals or those who have come into possession of stolen or 2nd hand AppleTVs.
I have found to date that iTunes Store invariably are quite helpful with any purchases that develop issues, but it is not guaranteed they'd allow redownloads etc, and it takes so little to put consumers off a service when it doesn't live up to expectations.

These forums are actually painful

I use forums for many of the computer problems I run across. And I have computer problems frequently.
However, Apple>Support>Discussions>... are the worst.
It took over three minutes of watching the download icon spin before this group window opened. Then another forty seconds to get to read one of the previously posted questions, that I thought might help with my question.
And that thread did help. It was regarding outages.
So here is my rant. Apple is a reasonably large, successful company. In my opinion, outages and slow service is counter-intuitive to keeping this company growing.
I have gotten to the point of opening several Support Discussion windows at the same time, switching back and forth between them to try to get an answer to a searched phrase. Even that is not particularly successful.
Apple, you folks really need to examine what you are providing here and how you fund it. I do not seem to have these problems at Windows, Mr. Excel or Mozilla forums.
Just here
k

Ali Brown,
Thank you for your guidance.
I guess I should ask if Apply SysOps reviews these forums? I understand they may not reply, but do they review them. If so, what do they do with the information? If it just goes into the trash bin, no amount of patience on my part will cure the problem.
If Apple SysOps does not provide any guidance that they have seen the problem and given any insight to the remedy what is the point? Apple needs to advise users of their policy position. Even if they do not choose to do something to fix it I'd like to know. That way I may have a choice to make.
It may be better once I know what their position is that I have to stop using Apple products and go to their competitor's. If enough people go to a competitor, Apple will make adjustments. The marketplace is the king.
Apple and Apple SysOps can not just stand on the sidelines and make their customers be patient.
I'm not particularly patient when it comes to things like this. I am porky enough to take my paltry shares of Apple and raise my hand at the next stock holders meeting, and pose the question to Apple management..."why don't they have a viable discussion forum?".
k
HP dv8225nr Media Center Windows XP

Apple should allow for apps to be restricted to using cellular data only (i.e., I don't want it to use wi-fi)

I was just thinking about something after a friend/co-worker mentioned that he has a particular app that does not work when connected to our Wi-Fi signal because of having to then pass the traffic through a proxy; he has to disable Wi-Fi on his iDevice to make the app connect over cellular data instead, which works as intended. My immediate thought was that Apple should add a feature in iOS that allows you to restrict apps to connecting over cellular and not allow them to connect over Wi-Fi. I can think of lots of reasons but the most prevalent would be so that certain traffic would not pass through monitoring/filtering appliances at a company that could violate computer-usage policies. If the app was forced to only gain access over cellular connections , while leaving other apps fully able to talk over Wi-Fi (if so desired), it would eliminate this problem as well as others.
I know disabling cellular data either completely or on a per-app basis is an option, and has been for a long time, so why not the opposite?

Then why are you posting it on a technical support forum populated by users? Apple doesn't participate here. They won't see it. Use the contact us link at the bottom of the page and submit feedback.

Apple should add the "permanently delete unwanted apps" option ?

Hi guys,
I think that Apple should add the permanently delete unwanted apps option to our account. We pay for them and we have a right to get rid of them, and Apple has to respect its client right. If Apple want to keep it as a record, keep it itself. Sometime, we just don't want to have any relationship with something and want it out of our life.
If Apple does not respect us, I will stop using apple products for good.
If you guy agree with me, vote for it and ask Apple to respect us.

The point you make is valid ... providing you are
1. Sure you won't want to download it again ... or
2. In the event it was permanently deleted you wouldn't mind paying for it again if you did.
It's no good expecting Apple to keep it as a record for themselves ... having bought it, you are the only person who has an interest (or not) in its continued availability.
By the way, you are not supposed to conduct polls of any kind in these forums. Part of the T & C.

Conflicted. No confidence in Apple's QC these days

You all know the problems I've been having with the Macbook Pro. I've tried three times to get one I'll stick with. The first one, the built to order one was fine, but I returned it in the fourteen days and switched it for the highest end off shelf one (the built to order one was the highest end one, but with no dedicated GPU). The replacement (this Mac) is one noisy machine with the chassis creaking when it feels like it, now I think the hinge has started as well. Its replacement was even worse with what it had wrong with it. I inspected it to check if it had the same issue and I found that if I push the bottom with the lightest possible pressure it flexed and made quite a bit of noise. Also found that the hinge was out off whack. One end was flush and the other stuck out from the body. So I returned the Mac, but still have this creaky machine. It's an intermittent issue, but seems more common these days. There doesn't seem to be any flex anywhere, sometimes it needs me to push real hard (fair enough in those cases), but other times just closing the thing will cause it to do it so I don't even know what's causing it or if it's meant to do this (something tells me it's not supposed to). Some times it's quiet and other times really loud. The keys also leave dirt marks on the screen after it's been transported. I don't remember the built to order one doing that, but I only had it a few days. I've had countless calls to Apple support and live chat sessions, that I can't be dealing with them again, just fed up with it. Hasn't even been four weeks and part of me wishes I'd never touched this thing.
Still a great laptop, but come on Apple, step up your QC! Two out of two bad ones isn't acceptable. I built my own PC earlier this year and not one piece of hardware had to be returned. I would have the exact same hardware configuration if I hadn't changed the GPU (old one was removed due to under-performance which was actually caused by a poor driver release by Nvidia, which meant the PSU was changed. Changed optical drive, because of an issue I thought was there, because it was making an interesting noise at startup that didn't sound right, turns out was normal operation). How is it I can build a computer with tighter hardware controls and QC for £500 less (not counting HE discount)? I've had Xboxes that are built better (in terms of what they were aiming for). I have no doubt this Mac will last a long time, it's just this issue is really disappointing. And no, this Mac has never been dropped.
I don't know if I should even try for another one, seeing as they've got it wrong 66% of the time. I'll probably get one where the chassis is bent, that's what Apple products do these days isn't it? I've had problems with every OEM PC/Mac manufacturer to date. It's like their throwing their computers around the factory or playing football with them or something. Whereas, I've built one computer (my very first build) and from a hardware standpoint, reliability is 100% (there's one known machining mistake with my case, but a drill will fix that). Windows 8 on the other hand is a different story.
Anyway, this post is getting a bit too long, so, should I try for a 4th one (doubt they'll get it right even at the third time of trying)? OEMs all suck, Apple included (I could start a whole new thread on their customer service, and how these forums never work!). Probably just build from now on since OEMs can't seem to get it right. Could have just saved the hassle and just got a cheap tablet/laptop hybrid, but then...Windows 8.
/rant

CursedDice wrote:
You all know the problems I've been having with the Macbook Pro.
If that were true, why write about it?
You have a new MBP. You should deal with Apple support which entitles to 90 days of free telephone support and there is the 1 year warranty.
Ciao.

I have followed all the steps to fix this problem, but I do not receive texts on my new Galaxy 4 from iPhone users. I tried everything I was told and found in these forums. Still no luck.

I switched to Verizon in March 2014, from AT&T. I traded in my old iPhone4 for a Galaxy 4. Ever since, I am not getting text messages from anyone who has an iPhone unless they WORK for Verizon. I have deleted my phone from my apple profile and I don't own any other apple products. I switched to an Android because I was tired of Apple's proprietary ways. It seems not matter what I do, and I have done EVERYTHING suggested here on these forums. No luck. I am so frustrated. I have a very large family and almost everyone else has an iPhone. Even if they don't, I am not getting all their messages. I like the new Galaxy, but believe I have made a huge mistake switching carriers and phones, even though I hate Apple products.

Welcome to the Verizon family irishlass82! I know how important it is to stay in touch and we'll make sure that you don't regret your decision! Before trading in your device, did you turn off iMessage? In effort to correct this issue, text the word STOP to 48369.
AshleyS_VZW
Follow us on Twitter @VZWSupport

Apple should monitor these forums

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