Apple support keeps hanging up on me whenever I phone. What gives?

I can't get any help with my apple tv because support keeps hanging up on me when I phone.
How do I get flickr to find my user account on flicker so I can add it to my contact? Apple tv can't find it but safari can. What gives?

I tried entering my username and email but nothing worked. I could find my user account in safari by searching for people but apple tv had no such option. The only option I had in TV was to search and there was no selection to search for people.
Then Flickr suddenly decided to find my user account on TV (obviously a problem with the Flickr website that took ages for it to update my changes to make my account visible to public which I didn't know I had to do because it wasn't obvious). I'm still waiting for hotmail to receive 20 odd files I sent to it last night which haven't shown up yet.
I phoned support twice and each time they hung up on me. By the third time, (waiting on the phone for quite a while), finally TV was able to find my user account so I hung up on them for a change.
I also spent several hours trying to get help from our useless Shaw operator because they can't do anything to report problems with the phone connections. So I still don't know why I was hung up on by apple support although this has happened on other occassions and they never called back to find out why I was disconnnected.
Then lastnight I couldn't upload files to Flickr because the FotoFox plug in on Firefox kept crashing when trying to log in. More problems with Flickr??? I know I am over my limit on uploads to Flickr but I should at least be able to log in.
I was trying to upload my eye-fi card photos to the web so TV could run a screen saver of the new photos. This became a problem because the files were uploaded to mobile me and placed in a folder labelled with the date instead of not labelling the folder with a date (which I had selected). Then I discovered that TV's screen saver does not check for new files very often when running the screen saver which meant have to restart the screen saver so it would display all of the uploads to mobileme. So to make an already long day even longer... eye-fi support marked down a suggestion for future updates to have the option of saving the photos to the same folder on the web so I would be able to automatically have the screen saver select the newest photos. So TV needs to be checking the web more often for new files when running the screen saver in order for this all to work.

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